Precision Garage Door of Hilliard

Our opener died yesterday morning. It's Saturday, it's cold, and the snow storm was predicted for today. I called a couple places but couldn't get an appointment until who knows when. I called your company and the lady said someone would be here between 12 and 4. I was thrilled! Dillon called on his way. He did a great job. He was friendly, professional, and knowledgeable. I felt so bad for him having to work, without gloves, as cold as it was. The door is opening and closing seamlessly. We had used a different company for 37 years, but couldn't be happier with Precision. Thank you!

- Cindy Cummins

Because Precission is the best company I’ve ever dealt with. Great efficient technicians. Always a great outcome!

- Catherine Sinay

Between the super friendly lady that I spoke to on the phone (sorry that I forgot your name), to Dylan, the amazing technician that set my mind at ease, this company is top notch in every way. One of my torsion springs went bad and I actually called another company the night before. I did not have a good feeling with them right off the bat. The tech indicated that he had to remove the springs to get the sizing before he could give me a price. This should have been a red flag to me, but I let him proceed. After being quoted ridiculous pricing, and the tech dropping both springs from the shaft to the ground, I called Precision Garage Door of Columbus on the spot. The woman who took my call was kind, clear, and sympathetic to my situation. Within an hour, Dylan was at my home reviewing the work with me. Because of these two individuals, I immediately found trust and comfort in who I had hired. Dylan was very clear in his description of the work, and also stated that he would be replacing the shaft and additional parts to ensure that the garage door was completely safe for my family and I to be around. I was provided very fair pricing that was significantly less than what I was quoted with the first company. Dylan had the work completed in one hour, was polite, sympathetic to our situation, and very knowledgeable, answering all of my questions about the springs and proper maintenance. Precision won my business today, and for all future needs. Thank you for being a professional, courteous, trustworthy company. I would not hesitate to recommend Precision to anyone needing garage door services!

- Justin Lutz

Tom was very pleasant and professional. He explained very to clearly what we needed and why we needed it. He was very careful of our property. He cleaned everything up and made sure all our questions were answered before he started. Precision and Tom are now my company and tech for my garage door needs.

- Ron Cooper

I’m a repeat customer. Last year, we had our garage door opener replaced along with updating other moving parts. This year I moved and couldn’t believe the noise coming from my garage door opener! Tim came out, inspected the outdated, on-it’s-last-legs equipment, and gave me estimates on two ways to modernize the door opening system depending on my budget. He had all parts on the truck and I soon had a garage door that I am confident that it will open quietly and smoothly every time.

- Lisa H.

This technician Jacob Jones was excellent explained everything was not pushy on sales

- Nikki Jackson

Yes, precision Garage Door of Columbus met my expectations…and then some. The phone representative gave me clear options. Tom Palmer, Technician, called ahead announcing when he would arrive. He was prompt, congenial and gave careful attention to explanation of needed service, as well as options. No rush. (Even the Invoice is helpful as it presents detailed disclosure of parts and prices.) An advertising coupon reminded me to call Precision Garage Door this time, but it was their past good work that gave me confidence to call again.

- A Satisfied Customer

Just want to say that the service tech, Trevor, was outstanding in terms of understanding the issue I had and worked hard to resolve the problem. The door issue I had was unique and specific to the door bottom weather seal and how it contacted a very uneven cement garage floor. I'm satisfied with the outcome of Trevor's work. His customer rapport is excellent and you can easily tell he knows what he is doing. He works hard. Nice guy for sure. Everything was fully explained ahead of the work being done.

- Tom T

Jake was very knowledgeable and provided excellent customer service!

- Antoinette Pallotta

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

- Phyllis Fargo

Very professional. Explained all my captions and I selected what worked for me at this time. Will call again in the future

- April W

Young lady very nice and polite plus very knowledgeable. I'll stick with precision. She installed a new motor and taught me how to operate new remote key pad.

- Jane Thomas

Tim was very professional and courteous, he explained everything well and I felt like he wasn't trying to rip us off. mush appreciated.

- Anthony MacAdam

Joe met all my expectations and then some. He explained everything before completing the work. My garage was fixed within an hour.

- Kalieb

Great Job and prompt response

- Tennis Ooten

Wonderful service man! Personable, knowledgeable and fast. Great job replacing a broken spring, allowing us to open the garage door. Great job!

- Gary Burgi

We called at 11:50am on Sunday and they were at our house by 12:50. Pat was very honest and gave us several options on fixing our door. Once we agreed on one, he was done in less than two hours. I highly recommend.

- Catherine Hart

The person who installed my garage door was professional and did a good job installing the new opener. The poor rating is due to very poor response from the billing/accounting department. I have tried 3 times (twice via email and once via phone) since the work was done to obtain a receipt for the work done. I paid $929.00 at the time the service. No one is available at this time to speak to me so the dispatcher took a message for someone to call me. I don't have a high confidence level that I will receive a return call. I will not recommend your company in the future.

- Stephanie Denig

Couldn't even believe I could get my door fixed on Labor Day for the same price as a non-holiday. Service was fast and friendly.

- Katie Mercer/Suzanne Mercer

Very fast and efficient. Picked because of Hilliard address on web page.

- None

Quick response time

- Ron Phillips

Your technician was efficient, friendly and committed. We appreciate his assistance. Thank you!!!

- Tony Carmona

Mike McClellan is a great ambassador for your company. He addressed our garage door issue readily and performed the needed repairs to our complete satisfaction. Precision Garage Door Services is our go to for any issue with the garage door opener and Mike is the agent we want to handle any of our service needs. Thank you, Dennis Koons 714-783-6987

- Dennis Koons

Bob did an amazing job diagnosing our problem. He offered suggestions but did not pressure me for additional repairs. Bob was efficient with his work and provided excellent education about our new opener and how to maintain our garage to try to avoid repairs in the future.

- Aaron Wasko

Showed up on time with a call ahead of time, was done very quickly and all cleaned up . Gave a good explanation of costs ahead of doing the work and all worked perfectly! Great job.

- Richard Baylor

The online system to schedule the appointment was stupid easy. The service tech called me when on his way. The service tech repaired the door and showed me how to better maintain the door. Thanks for the great service.

- Fred

I will only deal with Precision Garage Door. I just purchased a new garage door and with the help of Alana found just what I wanted. She was professional and knowledgeable, gave me 3 options and helped me pick the best one for me. She was very kind an my new friend. Before purchasing my new door I had 1 other service call on my old door and it was fixed right away and the guys were very professional and courteous. I also had a service call at my parents house who had just passed away and the guys were so nice to me and got me fixed right up. I can't say enough about good things about this company. Would highly recommend!!

- Debbie Killian

Great communication leading up to my appointment, the technician was friendly, explained everything he was doing/what the problem was, and was quick in his repair. Would highly recommend Precision for garage repairs!

- Nick Stelzle

Very professional.

- Sue Cooper

Our technician James, was able to explain the problem and give us several options for new garage door openers. He was very courteous and professional, and did the install within an hour. We were very satisfied with the product and definitely satisfied with his work. We have used Precision in the past and I’ve always been very satisfied. We will not hesitate to call again if we need service.

- Jeff Warbis