Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.

Review:

Our garage door broke late Saturday night. I went on home adviser and was able to get in touch Percision Door service Service and make an appointment for the next day at 2:00. Dustin arrived on time and was very courteous and professional. He completed the work in a timely and neat manner. When completed he explained and showed us what he did. I was a little taken back with the cost, but overall very satisfied at this point.

Review:

Your company was the first to respond to Home Advisor's inquiry. Your employee, Mike, was professional, explained the problems my garage door had and quoted the related costs. My garage door is over 10 years old, and I was alerted there were problems by the way the door operated. I am very satisfied with the service I received.

Review:

It was time to replace my 28 yr old opener when I got tired of shaking my car remote to get it to work. Since Precision did a great job on replacing my garage door a few yrs ago, I decided to contact them again. My appt time was 8am-10am Thursday 2/13 and I received a phone call at 0745 informing me they were on their way. Bob and Tom arrived shortly thereafter on this cold and snowing day. They showed me all my options with prices and even offered to try to find a car remote for my old one. After answering all my questions I chose the new one I wanted. They got to work, installed the new one and went over all the features and how to use it. Bob also shoveled my driveway and sidewalks!! I could've asked for a better team or experience and I wouldn't hesitate to recommend or call this company again. In this day and age it's hard to find a company like this. Thanks again for a job well done.

Review:

Alex was very professional and explained all that was wrong and what he would have to do to fix the door. i would call your company again and ask from him if I ever needed work done again. Thank you Jeff Morgan

Review:

The only company we have ever used and their service is fast and on point. They always make notes on their previous visit so they are up to date on the work need if any! It’s called Peace of Mind!

Review:

ALEX and associate diagnosed problem with garage door suggested multiple repair options. I chose to have new torsion spring along with a more poweful power door opener replaced. Upon completion Alex reviewed the work done and instructed me on new power door open operation. Both techs were very friendly and got the job done. Also they fashioned a new and improved bracket where the J hook attaches to the door to lift it. I would rate both techs as ***** *

Review:

Tom did a great job!

Review:

Quick and easy. Great service, and friendly technician. Service that you just don’t get anymore, very refreshing.

Review:

Tim came out to do our repairs. He was very nice and informative. He did a great job! He let me know 30 minutes before he would be at my home. All in all wonderful customer service and the garage door is working great!

Review:

I chose precision because of your Google info. I received excellent service from Dustin he was courteous and we'll inform. He explained everything and gave me options for the repairs.

Review:

This has nothing to do with the service guy cuz he was nice but he basically said I can't fix the spring on this system so I can convert it to another system for a fortune. Nothing on the website told me that they wouldn't be able to fix my problem yet I am supposed to pay them 55 bucks anyway. Seems like a racket to me.

Hi Chris, I am sorry to hear about you experience with our company. We aim to please every customer, but, we have obviously missed the mark this time. While speaking to you on the phone I told you that I could not speak to any other companies’ parts or pricing. I can only speak on the quality our parts. The industry standard for springs is to use 10,000 life cycle springs. We use 30,000 and 50,000 life cycle springs. Some companies will also use 1 spring on a double door when it is safer and recommended to use 2 springs. I am not saying either of these is the case just telling you what I have seen in the past. You did not want to discuss this on the phone so I will not talk too much about that. Also, as I told you on the phone, I am voiding the check you wrote us and sending it back to you. As a small business that has been in Columbus for almost 20 years we take customer satisfaction very serious. I am happy that you were able to find a company to execute this repair for you and get your garage back up and running.

Review:

We received excellent service. We got the overhaul package. There was a very slight opening when we closed the door and Tim came right back and made the adjustments needed for the door to close completely.

Review:

Precision Door replaced our garage doors years ago and the "now and then" needed maintenance has been wonderful! This is a great company! They pay attention to detail and get the job done. The office staff and technicians are knowledgeable and courteous! Jeannie Z, New Albany, Ohio

Review:

David came on a very cold Sunday morning to look at our garage door that had come off the tracks and the lower panel was bent. He quickly told us that the same door was not available and we would need to replace all three garage doors. Earlier my son-in-law had removed the bottom panel and was attempting to straighten it with some success. David helped him straighten it out and reassemble the door. He replaced the rollers and cables. Door looks great. My son-in-law commented that he enjoyed working with David.

Review:

Tim came out quickly to help us. Our opener no longer worked and Tim was able to put in a new belt driven device within one hour. Tim was very professional and took time to explain the new owner and answer questions. Thank you Tim! I highly recommend using Precision Overhead Garage Door Service.

Mark we are pleased that you are happy with the new opener that Tim installed for you, I think you will love how quiet it is.

Review:

Called in same day service within a couple hours they arrived replaced both springs within an hour and we were fixed and taken care of. Tom was our tech and he was very professional and did a good job.

Thanks Angel for the great review, I am happy to hear that Tom was able to replace both of your garage door springs quickly for you.

Review:

they happened to be across the street when the spring broke on the garage door with my car trapped inside. I called the company and they sent the repairman across the street to me and it was fixed within 1.5 hours. Great service and explanations. Will definitely use them again.

I am Happy to hear that our service tech was able to repair your broken spring so quickly for you.

Review:

Our technician (Alex E) called on the way as promised and arrived within the time window I was given. I also was not charged an extra fee for service on the weekend which was appreciated. My issue (garage door light only staying on for 30 seconds) ended up being a result of faulty bulbs. I was only charged the service fee and saved an extra $15 with the online coupon.

We are happy that Alex was able to help you out with the issues with your garage door, should you ever need help again please feel free to contact us.

Review:

Will use this company in the future very professional very knowledgeable very good work for the money

Thank you for the great review, we are pleased we were able to assist you in repairing your garage door,

Review:

I have used this company before for service and appreciated their professional staff and prompt response. Dustin was very helpful he checked everything and discussed options. I will be calling you again to install a new garage door opener when this one stops funtioning.

We are happy that Dustin was able to do a full inspection on your garage door as well as repair it for you.

Review:

Chris did a very quick and good job. He is very friendly and personable. We will keep you in mind for any future work.

Thank you for the great review, we are Happy that Chris was able to help with your garage door repair needs.

Review:

Technician Tim arrived when promised, provided fast service, in a professional manner. The online chat feature to schedule the appointment was especially efficient. Thank you Precision team!

Review:

Called at 1:30 and the door was fixed by 3:30. Tom was great and I will be using Precision Door Service from now on!

Review:

Tech showed up early, listened to our concerns and addressed them. Completed repairs in very timely fashion and presented alternatives for longer term care of door - highlighting potential issues to be aware of.

Review:

Chris was excellent. Excellent customer service and very skilled and knowledgeable. Our garage spring broke at 7pm on Friday and it was fixed by 9am on Saturday. Fast service and reasonably priced.

Review:

After 25 years of wear and countless self-repairs, we needed a new garage door and hardware. I found Precision on the Internet and called for an estimate. Dustin arrived within two hours and we went over the existing (custom) installation and reviewed the options for replacement. He gave us pricing on several options and we considered several other quotes over the next few weeks. We made our choice- Precision Door. The costs were very reasonable and we ordered the new door and scheduled installation for a few days after the new door arrived at their shop. Dustin contacted us to schedule the install at our convivence. He arrived on schedule with everything he needed for the job, and did the removal of all of the old equipment, prep of the area, and installation of the new tracks, springs, door panels, cables, and all associated hardware (we reused the existing door opener). The whole project took about six hours. The new door is a great addition to our house - it matches the existing garage door perfectly, operates smoothly and quietly, is well insulated and seals up tightly to the door frame. It not only enhances the appearance of our house but seals up the basement / garage area from drafts and heat loss. We are very pleased. Dustin is a great technician and will be our first call for any garage door related issues we have in the future.

Review:

I found your number in the yellow pages, it meant so much that we could talk to a person instead of machine. It was 6:00 am and my husband was on his way to work. The technician was here by 9:15 am and was so kind and very knowledgeable. I would definitely recommend your company to anyone who need help with a garage door. We do live in a condo community and there might be someone who would need your service.

Review:

Our garage door broke on a Saturday of course. We called our regular garage door service company but no answer. I googled garage door companies in Westerville and precision came up. I read reviews and they were very good. I called the company hoping I could get someone out within a few days and was pleasantly surprised that a technician could come out on Sunday at no extra weekend fee. The technician quickly diagnosed the problem and resolved the issue. Unfortunately because our unit was 23 years old we needed a new opener. Tim went right to work and was done in no time. He was kind and friendly and fast. I was very pleased with the service and would recommend Precision to anyone with a garage door issue.

Review:

Very friendly and knowledgeable. Answered all my questions. Very quick. Excellent service.