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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 2401 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was great. Very professional and fast service. Explained all options and helped guide me through each one. I would recommend him to anyone. Repair was done in less than 30 min!
Josh Morton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker A did a very good job in no time at all, which means he was well trained and an expert at what he does, a good marketer too. He was patient enough to answer all my questions and explain some technical stuff. He presented your company and products in such a way that the customer makes a comfortable choice. Mr Rapp, you were well represented.
Vivian Unnah
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your service man was prompt, polite clean and skilled.
Bill Revercomb
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife’s garage door broke all of a sudden she needed to get out quickly I called precision within an hour and a half they were here and repaired the door very thankful for their service was outstanding Tyler was a pure gentleman and represent the company very well
Ralph Sanese
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En was very pleasant and did a great job. Both doors needed attention and we hope everything is now fine for several years. Keith M Wilkinson
Keith Wilkinson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! We needed a new opener and other equipment as we had issues with our 20 year old unit. From the time I called until the time the job was finished took a total of 4 hours! That may be unusual, but I was very impressed how Precision jumped at the need and finished the job. It was fast but more importantly the job was completed perfectly. Kayne, our technician, did a great job!
Gary Willett
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed help and the young lady worked hard to get a tech to my house - the tech was Dustin - he was a great help and solved my problem.
Rusty Mcclure
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had technician Tim repair my garage doors. He was very knowledgeable and did a fantastic job. He was a gentleman and just the perfect technician. If I have anything else done in the future I hope I am lucky enough to get Tim.
Dorris Kusan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They was the first company who pick up the phone and was out in like a hour the other one was like 2 day or 3 day i need my car for work i could not wait 2 days or 3 days they even waited til my payday the employee was very nice, Thanks to all the employees at precision oh I just call them because i got a coupon i'm able to use it thanks to Chelsea if need be I will tell my friend.
Terry Walton
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw your ad online and you’re high rating so we called you based on your website
Dan Orourke
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was great pro all the way . Good work fast repairs reasonable price you have done work for me before and will continue to do my garage door work/repairs
Bill Drumm
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have to give a "hats off" to this company. We were traveling to FL when we got a call from our daughter that the garage door was broken. It was 11:00pm at night and when I called someone actually answered the phone. They were out the next day at noon to fix the broken spring. Great job and great job on true customer service!
Mike M
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Kayne serviced my garage door....he was very thorough and presented three cost scenarios regarding the proposed services for my garage door to keep it performing at its best. I appreciated his explanation of each price point and recommendations. Most of all he was VERY polite!! Thank you again and I would recommend your services to anyone who needs their garage door serviced. Thank you...Tim
Tim Tomesek
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In November 2020, Precision came to my home for a service call on my newly-purchased, flipped house. They discovered that the overhead garage door was not installed correctly and completely went through the entire overhead garage to ensure proper functionality and safety. I was very happy with the work then and it is the reason why I call in Aug 2021 since the door was not working as expected. Derek was here within a few hours (on a Sunday!), and after a few adjustments and the door was working perfectly. Derek was professional and explained the issue in detail. I highly recommend this company!
Tammy D
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They had a same day appointment available. Jason called before arriving & repaired my broken garage door opener to 100% within a few hours. Exceptional service!
Kyneesha Parham
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great. I was nervous that I wouldn't be able to get a same day appointment to have our garage door fixed, but I had someone at our house in a matter of hours. Our technician, Walker, was great at assessing what was wrong and gave us several options to have things fixed. And the best part, even with a total overhaul of our system, the work was completed within hours! Our garage looked like no one had been working in it and Walker was so nice and polite. LOVED our service.
Virginia Braun
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyne was super! He was friendly, competent, very respectful and fixed everything.
Rick Hoechstetter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision Door Service For coming out the same day that I put in my request. After a month of dealing with my home warranty. I called Precision Garage door company and they got the job done the same day!! My garage door opener was an old model stopped working. The technician installed a new garage door opener, cables, new sensors, and remotes. Thank you Kane great job!
Connie Spanton
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sarah did a wonderful job explaining everything. Thank you
Mark Hensley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip did a great job about trying to solve the problem.
Jeff Gillilan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of our door springs broken trapping a car inside. I called at 9:30PM - tech was there at 11:45AM the next day for a promised 12-4PM repair window. Tom the technician was very friendly and got our broken spring fixed quickly. I would have Tom back any time. Probably a little more expensive than I would have thought (that is why only 4 out of 5 stars), but overall a very smooth process with good people.
Dave Martz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, professional, job well done, far price
William Mabe
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was quick and excellent. Thank you!
Cindy Lang
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great response to my broken overhead garage door torsion spring (1 of 2). My 2- car garage door is a very heavy redwood door and can not be lifted manually, even after it is disconnected from the door opener. I appreciate the response, after just 2-hours of the call for service. Wow. Even better, Tim (A) - Tomlinson Jr was fantastic, very informative and courteous, especially informing us he was going to relieve the tension on the other torsion spring to start the replacement of both springs. He was great!!! You pay for great products, great service, knowledge and assurance that the job will be done right. I appreciate everything and so does family, as they commented how wonderful Tim was in performing his job. Fantastic!!!
Scott Joseph
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was good and service was prompt. But the pricing was taking advantage of us as we had limited choice and need out garage Door repaired. If we have have to utilize services for the door we won’t call you.
Jay Dorsey
A Response from: Jim Rapp

Thank you for taking the time to speak with our management team today. We never want our customer's to feel taken advantage of and appreciate you giving us the opportunity to turn this experience around for you. If you have any future questions or concerns please feel free to reach out to Chelsea directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was recommended to me by one of my friends this morning. I needed service on my garage door that broke last night. Your office people were very efficient and got Gary Lemaster on the job very quickly. Sooner than expected!!! Gary did a great job with informing me what type of maintenance I needed on the 16 Ft door and provided me with a quote. He did a great job and was done in a short period of time, as he had all the parts with him. I would recommend Precision and Gary to anyone who needs garage door service.
Ken Mcclelland
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick, the repairman, couldn't have been better. Very knowledgeable, polite, answered all my questions, explained what was immediately wrong and also what other garage door issues (very old ball bearings, old spring) were affecting the garage opener. A plus!
Michael Grossberg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler did the tune up and put a new screw for the flapping top strip for free! He also gave me the estimate for safer springs, bearings etc. I am planning to let him fix those things in a near future. Excellent service and quick responses!
Joseph Chon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response time. Tech explained repair options. My only complaint is the cost. I felt a little on the high side. got new opener, door springs and rollers a nd outside keypad.
doearc
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne was very professional and informative. Very nice guy!!
Tom Mcgovern
Service Provided:
Garage Door Repair
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