Review:

My technician was Gary Lemaster, he was professional and explained all my options, did an excellent job, and super nice to talk too, couldn't be any happier, Jerry Weitz

Review:

Very friendly and fast service. Checked all components of the door and reviewed with me.

Review:

You are the best garage door installation and service company.....You have serviced our doors and installed our latest liftmaster opener...there on time and someone answers the phone when we call,,,,Also note that Dustin is the most mannerly and personable service technician I have ever met...keep up the good work.

Review:

I couldn't be more satisfied with the service!

Review:

Appointment was easy to set up and quick. Jonathon S was on time. Professional, but friendly. He took the time to explain my repair options and costs. Repair was completed is a timely manner. Very pleased with the experience.

Review:

I called yesterday morning 5/4/22 and before noon Jonathon S the tech come he explained my option and cost for repair or replacement of garage door. I decided on a new door Jonathon made all the arrangement. Aaron Foster the installer came around 4 pm with the new door and around one hour I had a new garage door the same day. Jonathon And Aaron were super nice and were very knowledgeable. I would highly recommend Precision Door for all your repairs. Thank You, Bob P. decided to replace the door

Review:

My serviceman Michael Bowman was prompt ,po[ite and knowlegable .He explained everything precisely about what could be done .I plan on getting a new door soon and Precision will be where I go because of servicmen like Michae. He is a credit to your company

Review:

Tim T. (tech) was very pleasant and did the repair quickly. I will ask for him when I next need service. Carl B.

Review:

I am writing this review on behalf of my sister who had you come out and repair her garage door. I was beside myself when she told me what she paid to have repair work done on her door, $1700.00 and they only replaced parts not a new door or opener? I ask her to send me the invoice for review and it made me wonder what sales training school they send your techs to upsell service parts. Along with the price for simple things like Torsion cables & center plates. This bill was twice as much than it should have been in my opinion, based on estimates from other companies using the same parts. Seams like when you find a single older individual who needs help quickly, its all about the money for Precision. 100% satisfaction, I don't think so. This is my opinion, if you like your money, compare Precisions estimate to any other company before you buy. thanks for taking the time to read this review.

Thank you for taking the time to leave your feedback, We appreciate the opportunity to speak with you today in regards to the service that was completed. We offer 100% customer satisfaction to our customers and if you have any further questions or concerns please don't hesitate to reach out to our management team directly.

Review:

Fast Service! Called this morning of May 2nd told me they would be here between 2-6pm. Received a call a few minutes later. The tech told me he would be there within 20 min. He showed up on time and went right to work. Keeping me in the loop as to what he was doing. Great personality and could not have been more friendly. I will keep your company's number for the future. Thanks!

Review:

Jonathon Swartz was extremely knowledgable and friendly. He was even able to find discounts for me. Very professional. Thanks!

Review:

Excellent work, technician gave me all the options and I choosed want to do. Upon repair technician found the tube the springs go on was nearly cut threw. Technician had all the parts, quick repair. Technician was awesome.

Review:

Tim Tomlinson was awesome. Very nice and efficiently took care of everything perfectly. Even would highly recommend him to anyone who needs a repair. We’ll done and thank you.

Review:

Very timely and polite service representative. Great customer service from start to finish.

Review:

We were very pleased with the quick response after calling for service. Turned out there was a cancelation and Dmitri was able to get to our house about an hour after we made contact. Our issue was that the garage door was not closing consistently. It would just stop after a few feet then go back up unless we held down on the pad the entire time. Dmitri replaced the sensors and made a couple of other modifications as he felt the door was not acting right. This was all done at no cost as we had extensive work done on our door last year. Precision is the BEST service company I have ever seen. Dmitri is also first rate and goes above and beyond. I would confidently recommend Precision Door Service to anyone!

Review:

I can’t say enough about Precision. I always look for Businesses listed with the BBB with good ratings. Precision was that. I was having problems with my existing garage door. They sent Michael B to the rescue. Amazing technician. He was the sweetest and very detailed. He explained everything and did an amazing job! Hats off to Michael and Precision for a job well done! Highly recommend.

Review:

After 20 years in operation, our chain drive door opener broke late one evening. We called Precision around 6pm and was surprised to have a real person answer. They discussed what we were looking for and scheduled an appt for someone to come out the following day. The next day, Dustin called and arrived on time. He inspected all the components, rails, rollers as well as the 2nd door/opener that was working fine. We discussed the different replacement options and elected to go with a belt drive model to reduce noise. Due to the age, we elected to replace both openers. Dustin got to work and a couple of hours later we had the quietest door openers I’ve ever heard! Dustin explained how to operate the openers and was very professional. This is the second time we had Precision out to help us with our garage doors and we highly recommend them.

Review:

We had a cable break on our garage door the evening on Tuesday 4/26 we called Precision Garage Door (we have used before) got apt.set for next morning at 8am..service tech Tim Tomlinson was here at about 8:10am and completed the service and was gone before 8:45…replaced 2cables and adjusted the door all under warranty we purchased back in 2005 from them…Outstanding company with very professional staff

Review:

Derek did a great job for me! He called 20 min before he came and was very knowledgable and professional. I highly recommend Derek and Precision Door.

Review:

I just had a battery and spring replaced on my garage door. A very nice gentleman named Tim did my repair. He was extremely professional and explained everything to me before starting the repair. I have seen the ads on TV and always said if I needed a repair that's who I would call. I did and I am very satisfied with the work and the cost. Thank you!!

Review:

Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.

Review:

I was very happy with the estimator today. She was knowledgable and very polite. She work up a quote that we were happy with and purchased a new garage door and opener. There was no service performed, we bought the garage door and opener that will be installed next Tuesday.

Review:

I called Precision on a Sunday afternoon when my garage door would not open. With a couple of hours Derek was in my driveway! He explained the other things that were going bad on a 33 yr old door and stated that they weren't critical at that time but I elected to have them done to avoid my vehicle being stranded again in the future. To my surprise, he was able to do them right then and there - on a Sunday no less! I did not realize just how bad the rollers, cables, hinges, etc. were on that door until he was finished and it's SO quiet and works so well that I am glad I found Precision.

Review:

What an outstanding tech! Lash came and did the job with pride. I've been in the building business all my life and I know good work when I see it . Thanks for your kindness and workmanship Lash!

Review:

Your service was quick(here within an hour of call) thorough and professional. Jim was informative and precise. I will highly recommend your company to friends and family. Thank you.

Review:

Online I was attracted to your advertising for various times of available appointments and the numerous positive reviews. I then experienced prompt earlier than expected, appointment with a very wonderful technician Tim, who inspected and gave me all options of immediate necessary repair for my garage door. He also replaced a keypad and showed me how to lubricate and maintain use of my door and left me a can of lubricant Although quite pricey, I was so happy to have the service, I did not say anything.

Review:

Tim is exactly why Precision should be your first choice in overhead garage door service. He is truly a professional that takes extreme care in delivering service to the customer. He was more than I could ask for in a technician, knowledgeable, efficient and an all around great person. I don't wish for any other problems with my overhead doors, but if I do, I will immediately call Precision and request Tim again!

Review:

I would like to thank Mike for being available earlier than my timeframe arranged on my call. After a thorough assessment of what the issue was with my door Mike ran down everything he found and had everything needed replaced completed in a very timely manner. You can tell he takes a lot of pride in what he does and his customer service was a display of that. Awesome job, thank you again.

Review:

I am very happy to give a five star rating to Gary L. He is an amazing,friendly,knowledgeable young man. He called before his arrival to my home and was here on time. He very quickly diagnosed the issues with my garage door,fully explained my options,and took the time to speak to my son on the phone to explain to him what needed to be done. That gesture was very important to a senior citizen. I had options to decide on,no pressure,just the facts. The work was finished in a timely,professional manner. Gary is just a great,friendly individual. I thank him for his kindness.

Review:

What amazing customer service. Our garage door stopped working on Easter sunday and I called first thing Monday morning to see about having someone come out. They had an appt open that very afternoon that worked w my work schedule. Dustin was very professional and explained what needed done and why and answered all my questions. He also made sure to go over the quote and explained what each charge was so I understood. He got everything done in a very short time and we are extremely happy w the results! Will definitely be using Precision for any other repairs we may need!