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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1425 reviews, averaging 4.92 Stars:
Review:

As always, Precision Door comes to my rescue. Great service and repairman!
Sue Mayer
A Response from: Beth

It was a pleasure to help you Sue with your garage door repair, look forward to working with you again in the future.

Alex Service Provided:
Garage Door Repair
Technicians:
Review:

Precision was quick to come out to our house and on time. Tim was fantastic! Not only did he fix the problem, he educated me on what the issue was and what preventative maintenance I should be doing throughout the year. We are very happy and will call Precision for all future needs. Thank you Tim and Precision!
Thomas Putnam
A Response from: Beth

Thank you Thomas for such a great review on your garage door repair experience. I happy to hear that you learned how to perform some preventive maintenance that you can do yourself.

Tim Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Repair person came when they said they would. Technician was very professional and friendly. Will totally use your service should the need arise!
David W
A Response from: Beth

Thank you David for the great review, we are happy to hear that you were happy with the garage door repair that you needed to have done. We look forward to working with you again in the future.

David Service Provided:
Garage Door Repair
Technicians:
Review:

I used Precision some years back and I was very satisfied with your service. When I called yesterday I received excellent service from David. I would have no problem recommending any of my friends to Precision. Great Job! I recommend a 5 star rating.
J. Stephanie Pina
A Response from: Beth

Thank you Stephanie for the great review for your spring replacement, we are pleased to hear that your service was a great experience for you.

David Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Had a couple of minor issues that were resolved immediately! This is a very customer oriented company, and I highly recommend them!
Paul Fettrow
A Response from: Beth

Thank you Paul for the great review on your new opener installation and we are pleased to hear that you are happy with your new purchase.

David Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Alex gave us our quote and was our installer. Alex was able to add insight to questions that arose. He handled the install with ease and we now have a fully functioning, attractive door. I like that the tech who does the quote is also the tech who does the installation. Alex was professional, friendly, and polite. I will be recommending Precision in general and Alex in particular to friends. My only negative about the company is that it can take several people before you get to the one you need.
Mary Ann
A Response from: Beth

Thank you Mary Ann for using Precision Door to install your new garage door. We are pleased to hear that your experience with us was pleasant. We look forward to continuing to service your garage door needs in the future.

Alex Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Serviceman was timely, well mannered and efficient
Broken Spring
A Response from: Beth

Precision Door would like to thank you Linda for taking the time to give us your feedback on having the broken spring replaced on your garage door.

David Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Tom knew his stuff! Arrived early on a Sunday which was so appreciated. Professional and friendly. Less than an hour and our door was fixed. Yay!!
Replace Broken Spring
A Response from: Beth

Thank you Charles for trusting precision door to replace the broken spring on your garage door.

Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I highly recommend Precision Door -Columbus. I had the greatest experience from getting an estimate to the completion of my garage door opener installation and keypad. Shelly at the office was so professional, understanding , and caring. Dustin, my installer, was awesome. Can not say enough good about these two.
Julie Mccormick
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very prompt service, with excellent (though pricey) results. Door opener was replaced with a new unit in about an hour. Second time I've used your service - 5 stars both times!
Dick Kimmins
Gregg Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I woulld rate your service a 5
George Withers
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

I had an emergency when the garage door would not open and I couldn't get my car out of the garage to go to work. My insurance company recommended Precision Door Service and stated they have very good ratings. I called Precision and they came to my home that afternoon and fixed a broken metal spring above the door that was 5 inches in diameter and 2 ft in length. The technician named Tom was great to work with. In approximately 1 hour he replaced the broken metal spring with a newer and better spring that has a 3 year warranty and 50,000 uses, meaning the new garage door spring is guaranteed to open and close the door up to 50,000 times. The garage door opens and closes smoothly and is very quiet while in operation. Precision Door Service even honored a $15 dollar coupon that my home insurance company emailed to me to print prior to their arrival. Precision is dependable, has an excellent product at a reason price, the service fee is reasonable, the technician (Tom) was professional courteous and fast! He checked all the mechanics of the other springs and hinges before leaving to insure they were no other metal parts that were no other metal parts that needed repair before he left. I rate this company an A+ and highly recommend them to other homeowners. Powell, Ohio Home Owner. August 27, 2018
Velva Dunn
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This is the first time that I used this company for a garage door repair. The man I selected (Tim) came on time and explained fully what he needed to do, plus he answered all my questions in a very satisfactory manner. The job was to replace a rubber seal on the bottom of the garage door which was too thin. The new rubber seal is so much better and am sure nothing will get under the garage door now. The price was reasonable, and there really isn't any negative that I can say about the experience, only positive things. I would definitely use this company again in the future.
Susan Murray
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

Hello, My garage door is not operating correctly. In last service call tech just pulled out and plugged back the plug it worked. Right now door door goes up and down constantly loosing power. I have pulled the plug several times and plug it back, it works a little while and then no power to the overhead motor. Please call Ken 614 378 9999
Ken Lakhi
A Response from: Beth

We have gone back out and put in two new openers. Mr Lakhi and I spoke and he told me that David deserves 10 stars for the work provided. We really appreciate being able to make our customers happy. We know that you will not have to worry about these for years to come! Thank you so much for trusting Precision to provide quality work for you.

David Service Provided:
Garage Door Opener Repair
Technicians:
Review:

You did a great job of resolving our broken spring problem. The spring broke at 24-years old & the bearings were quite worn. Alex responded quickly to our call (actually was able to come early) & identified all the issues with the support system. We were quite pleased with his work. We would call you again.
Bud Murton
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Great service, reasonable prices and dependable.
Linda K
David Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The service tech arrived on time and took care of my problem quickly.
Kathy Roudebush
Tim Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The technician was timely, efficient and thorough. The job was completed in less than 30 minutes. I have used Precision in the past and will continue to use them in the future.
Richard Simonetta
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

Called Precision Door at 4:45PM requesting service for a broken spring. The service technician called the house at 5:00PM saying he would be at the house in 15 minutes. He arrived at exactly 5:15PM. The spring was replaced and he was headed for home in 45 minutes. The spring was originally replaced, by Precision, in 2008 with a life time warranty. The replacement spring was installed at no charge for the part. We only paid for the service call. Excellent service.
Dan Igo
Dustin Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We had used Precision in the past. The agent was very pleasant and professional. Although a part had to be obtained it took only one day after the initial consultation to fix the door. The part needed was the rubber strip around the door.
Jan Lesiak
Gregg Service Provided:
Garage Door Repair
Technicians:
Review:

Greg did a great job. He was on time, very professional and explained everything up front. From my initial call to completion they had everything done in less than 4 hrs! That’s timely service.
Chris Gossard
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).
Ann Earl
Service Provided:
Garage Door Repair
Review:

I had an emergency situation with two broken panels on my garage door and simply asked Siri to call a garage door repair store near Galena, Ohio and Siri called Precision Door. I was very surprised that someone answered because it was Saturday afternoon. I was even more surprised that they could come out the very next morning, Sunday, at 9am to help diagnose the problem. Tim arrived on time and was very friendly and helpful. He showed me what was wrong with the doors. He also showed me several replacement options in addition to repair estimates. The service and friendliness was much appreciated.
Satisfied Customer
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

Dave was Awesome!!!!! Super nice guy and very knowledgeable. Dave installed top knotch replacement springs after one of the old ones decided to break. I would definitely recommend this company including Dave all day every day. Thanks Precision for being there for us on a Sunday.
Patrick William
David Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Super impressed! Alex was here within an hour of when I called to inquire about getting my garage door opener inspected. He was able to troubleshoot problems and make recommendations. He then installed a new opener in about an hour. I would highly recommend Precision! Thanks, Alex!
Lindsay L
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Very expensive. They changed both springs which I can buy for $80 total at Home Depot charged me over $400, took the tech 20 minutes. Quick and easy fix if you don’t mind paying way too much
Now I’m Poor
Tim Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Excellent service, I would recommend them highly.
Priscilla Fox
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I would give your company a 5 star rating. The young man was very professional and provided helpful information. Once the decision was made he completed the work, cleaned up and provided instructions on the use of the new Precision garage door opener. I have used your company before and have always been pleased with the service. This was all taken care of on the 4th of July after lighting caused issues with my garage door opener.
Elsie Blount
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Alex was on time, polite and extremely knowledgeable. Was able to diagnosis the issue with my openers and resolve the problem.
Robert Simmons
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

very satisfied with your service... rep was great and personable. would contact for any future needs.
jill Massoglia
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
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