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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1642 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We selected Precision because of the BBB A+ rating as well as the excellent reviews. We certainly were not disappointed. Dustin was great!! He explained our options very clearly and thoroughly. After the work was completed he showed us everything he had replaced and asked if we had any questions. We are so glad we called Precision and that Dustin was our technician!
Joe
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service .
Carol Solliday
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was Quick, efficient and very personable. He clearly explained what he was going to do, and gave me options. He went through it all when he was done, and gave me sone tips on care.
Roger Garland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service the same day. Broken garage door spring. Serviceman polite and professional.
Kathi Weaver
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was awesome! We just moved into a new build, and Dustin did a fantastic job of talking through our options for openers on our doors. He explained everything perfectly, and he even made sure that I got the correct information from our Smart Home provider so that our garage doors operated exactly as that provider had promised. He even offered to speak with them directly so that our needs would be taken care of. I wish the other companies that we worked with for other services for our new home were as fantastic as my experience with Precision. They were able to accommodate my schedule, were fantastic to speak with over the phone and set up an appointment, and Dustin was a wonderful technician. We will absolutely be recommending Precision (and Dustin!) to others.
Kelsey Hanna
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!
Carrie Lipps
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called first thing in the morning, two new openers by 2:00 pm! Alex was pleasant and professional. Openers are so quiet you barely know they are working. First rate all the way.
Spencer Murrell
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Returned message for service in a timely manner. The estimate was affordable. The technician, Dustin was professional and completed the repair quickly.
Tina Roddy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician ( Tom Palmer) did a outstanding job. Would recommend him and your company to anyone. Thank you
Terry Pinney
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after finding a broken torsion spring and also because I suspected that the 18 year old door opener had kicked the bucket. My appointment was set and kept the same day. Tom Palmer was the technician who repaired the door and installed a new door opener. He answered all my questions thoroughly, gave me a clear cost estimate and got right to work after I gave the OK to proceed. Less than three hours later I had a perfectly functioning garage door. Tom explained how to operate things correctly and took away all the replaced materials. It's nice to find someone and a company that deserves a five star rating. In my case they earned it. Thanks.
R.Billingsley
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great! Very professional and quick (same-day) service! Would use again.
Tom Gray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Techniction was knowledgeable and helpful with options. They came out the same day and looked over everything. Great job.
Rick Copeland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had precision door service repair the springs and wheels previously on our garage door. So it was an easy choice when the opener decided to die on who to call for service. Precision door was quick to respond. Gave me several choices and completed the job fast with a great product. The new opener is so much quieter than the old opener. Completely satisfied with this repair job.
J & K Stetz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We always shop local, and Precision was our first choice, on a FRIDAY! The call was handled professionally and with patient assistance. Next morning service was arranged. Ead's service was considerate, patient, and thorough. The inspection of our prior system was efficient, an explanation was accompanied by a photo of the problem. Options were presented without pressure, and a whole new system installed in 3 hours.
Terry & Jackie Barber
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Emily quoted me $64-$118 per torsion spring, installed (listen to your recorded call), no service fee if work was done. I repeated torsion springs a few times & wrote it all down. She also said the tech would give me the actual quote for everything needed, but $118 was the most for a torsion spring. Very surprised when it was $180 per torsion spring (w/discount).. I advised what Emily said, but was told that is for the regular springs on side & she must have thought I meant those. I made sure Emily knew it was torsion springs on top, I specifically asked several times. She checked again & said yes, the torsion springs on top. So 2 torsion springs and 3 bearings was $559.00, that was with $100 discount. Not even the best coated torsion springs, just the basic. I feel Emily deceived me. The tech was nice & knew what he was doing. Your people that make appointments should give actual prices when asked. I was caught off guard. Needed new rollers too but it would have costs $900. Given 3 stars because Emily was deceptive. People want to know ahead of time, an estimate. Imagine if I had been elderly & on a fixed income. Please train your phone staff to be more transparent.
Tammy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service fast repair works great better than ever
Rodney Clark
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative, Dustin, was on time, polite and knowledgeable. He explained the cost, performed the work , tested the door and cleaned up the job site.
Bill Winegarner
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.
Vaughn
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa
Melissa Cohan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I felt the technician , Tom, did an outstanding job repairing my broken garage door spring by replacing both springs with the better quality springs, and giving the door a full needed tune up to include new torsion cables, ball bearing flanges, new rollers, plus checked the whole door system for problems. I felt he was very knowledgeable took pride in doing top quality work and represented the company well. I would recommend this company for your garage door needs and repairs. I will call this company again when needed.
Paul Owens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex came to our house today to help us with a problem. My Dad came to visit from Pittsburgh last night and as he pulled in he bumped the garage door and damaged it. He was mortified. He immediately called Precision in the morning and very shortly afterward Alex called. He was professional, pleasant, very helpful, empathetic, and made us feel very important. And he fixed our problem quickly. My Dad ordered a new door and if we’re lucky, Alex will install it! Thank you Jim and Precision!!
Nicole Clarke
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called your company yesterday as my garage door opener was acting erratic. I immediately was given an appointment and Tom came out. He was technically excellent and diagnosed the problem. I cannot say enough good things about your company. I would never call anyone else. Keep up the good work. You have one very happy customer!!
Diane Jirik
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne
Mary Wiedenheft
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My family has used you before and saw your ad in the Seton Church bulletin.
John Edwards
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Simply amazing. fast friendly and fair. Alex, who came out was a great asset for your company. Alex did a wonderful job from start to finish. We had Alex repair our door awhile ago and he did great Today was even better. I wish we could use you folks for other home repairs. You guys are the best. Never had a better experience
Ernest West
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech. Colon did a great job he inspected our old opener and showed us how it really couldn’t be fixed. He showed up on time did the work and made sure we new all the new features of the opener and we new how to operate everything. Great job very satisfied
Allan Buckley
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was very impressed with how fast a tech was able to come out, it was on a Sunday also. The Tech was very knowledgeable, took his time to troubleshoot, even though it was an odd case I had, and provided me with my best options. I would highly recommend these guys! Also, thanks for supporting the military and providing a discount.
Chris Stapleton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You guys were great! Thank you for being on time and doing a great job! Dustin is great. ????
Sara Knowlton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.
Bob Parkey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke late Saturday night. I went on home adviser and was able to get in touch Percision Door service Service and make an appointment for the next day at 2:00. Dustin arrived on time and was very courteous and professional. He completed the work in a timely and neat manner. When completed he explained and showed us what he did. I was a little taken back with the cost, but overall very satisfied at this point.
Roger Garland
Service Provided:
Garage Door Repair
Product:
Rollers
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