Review:

your price is way to high, c ompared with other companys will never use you again

Thank you John for taking the time to leave us your feedback and then speaking with Management this afternoon I hope we were able to come up with a better solution for you and the service that was provided for you. For any of your future questions or concerns please reach out to our management team directly.

Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Review:

I was in a jam after two internet handymen failed to show up. I called Precision shortly before 8:00 am and a serivce man was here taking are of the problem by 10:00 am. Can't thank them enough for keeping their word and providing the poromised service. Our cars are happy to be inside again! Customer service does still exist with the right company.

Review:

Suddenly Wednesday evening we had a broken garage door opener. Saw an advertisement for garage door repair, etc. and called Precision Thursday morning. Derrick was available at 2:00 Thursday afternoon. He was very friendly, courteous, knowledgeable and efficient. New garage door opener by 4:00 Thursday. If you need a very competent garage door technician. Call Precision and ask for Derrick.

Review:

Great service and friendly service person who knew what the problem was right away.

Review:

Called in the evening and was given an appointment for the next morning. Service guy called giving aprox time before showing up. Introduced himself Walker is his name and started work right away. Explained everything as he worked. Gave three options for repair and explained each level. Work was performed timely and was tested before buttoning everything up. Walker was professional in every sense of the word. He is the reason for the 5 star rating. I will definitely use them again if needed.

Review:

Right on time, gave me three options, did the work quickly and works great.

Review:

Have used before and have always been great. Tom was wonderful!

Review:

The outside wireless keypad failed. Daniel replaced it after determining the old one had rusted out parts inside. He was friendly, professional, and easy to work with. This was my first experience with Precision. I would definitely call them again for garage door needs.

Review:

Prompt service, outstanding technicians and quality installation. I am a well satisfied customer.

Review:

The bracket connecting my garage door to the opener broke on a Saturday morning. I called Precision and was pleased to hear that they could schedule an appointment the same day. Daniel arrived within the scheduled timeframe. He inspected every component of the garage door before explaining all of the issues that he discovered during his inspection. Our door was installed 15 years ago. Daniel pointed out the components, which were failing after fifteen years of use, that contributed to the bracket failure (worn springs, leaking bearings & rusty rollers). Daniel provided us with a number of options and their respective costs. He explained each option thoroughly. The options ranged from a replacement of the bracket, that did not address the underlying causes of its failure, all the way up to an option that would return the operation fo the door to “like new condition,” which would provide us with many years of worry free use. Daniel was professional, knowledgeable and courteous. He cleaned up after completing the work and removed all of the parts that were replaced. We became aware of Precision after viewing one of their TV commercials and coincidentally passing their location near our home immediately prior to the failure of the bracket. While we are confident that we will not require their services in the near future, based on the quality of the work performed by Daniel, we will not hesitate to call them should we require any maintenance. We will recommend their services to our friends and neighbors.

Review:

Tim was very professional and pleasant. He came to our house on Mother’s Day to fix our door. He did a great job and the price was very reasonable. I would highly recommend him!

Review:

Matt E. Came out was extremely professional and courteous and pleasant. It was something minor that he fixed right away. He did not try to sell us anything that we did not need like other companies probably would have done. I really appreciate that. I wanted to recommend this company to anyone and everyone! Thank you again Matt.

Review:

Totally satisfied! I called at 5:45 pm and was able to schedule an appointment between 6:00 pm & 10:00 pm. The technician arrived at 6:45 pm and completed the inspection plus replacement of my springs with side cables in one hours time! Price was very fair and better than the competition. I honestly did not expect for this repair to go so smoothly! Tyler was a great technician and a pleasure to meet. Do yourself a favor and call Precision first and be done with it!

Review:

Walker came out to fix my garage door. He was very kind and thorough. He explained what he was going to do and gave me several options. They came out within 2 hours of my phone call. I am extremely pleased and I would highly recommend them to anyone. Thank you!

Review:

Gary was amazing! We've been in our new build for 3 years and of course the builders used the cheapest materials possible. He walked us through what failed and what to replace now so we don't run into more expensive problems in the future. He fixed our spring in under 45 minutes. I was also amazed that I called this morning to book an appointment and Gary was at my house by 2:30. We will be recommending you guys to all of our neighbors going forward!

Review:

Great Product options, great customer service.

Review:

5 STARS! Very impressed! Seen the advertisements on TV and very glad I gave you a call. Heard a loud bang Monday evening but didn't realize what it was until Tuesday morning when I tried to open my garage door and realized the spring busted. The service technician Michael Bowman was very professional and fixed me up with the "best" option. Should be good to go for another 20 years! Thank you very much.

Review:

Dimitri was very professional, friendly, polite, and informative. Very happy with his (and the company’s) service

Review:

service was tremendous

Review:

Very fast and very personal service.

Review:

Matt is a great technician And did a wonderful job rebuilding our garage door. Thank You! Joe

Review:

Excellent service and replacement of parts done fast and efficiently. Repairman did an excellent job. Would definitely recommend your company for any garage door repair.

Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.

Review:

Great Job

Review:

Scheduled and repaired in under 24 hours. Dustin was early, super easy to work with and answered all my questions. Great customer service from start to finish. Highly recommend.

Review:

Walker helped to get my garage door back up and running as well as perform some much needed maintenance to ensure the system continues to run smoothly and safely.

Review:

I called and Matt was here within 3 hours. He was professional, explaining in detail all that was wrong with my door hardware. Final bill was reasonable given there was a warrany. Highly recommend using their services.

Review:

Great service from the Technician (Gary). Explained everything in detail and did not take long to fix door opener (broken springs, bearing). Highly recommend.

Review:

Our Service Technician, Michael Bowman, was among the best Techs I've ever encountered. Professional, expert, and efficient - he diagnosed our door problem accurately and promptly executed the needed repair. Precision's response time was excellent and appreciated; Michael's knowledge and customer-oriented personality is unequaled among all Service Techs I've encountered across all disciplines; he is, what I consider, a "Gold Standard" Company Representative. Thank you Precision and Michael for your excellent work.