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about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 3291 reviews, averaging 4.91 Stars:
Westerville, OH
Jim, we appreciate you taking the time to speak with our management team, we value you taking the time to leave your feedback and hope we were able to make this situation right by you as we strive to provide our customers with 100% customer satisfaction. If you have any further questions or concerns please feel free to reach out to our management team directly.
Columbus, OH
Johnny knew what he was doing. Analyzed the problem and fixed it. Polite, clean and personable.
- Michael Peterson
Columbus, OH
Tim was awesome. He was honest, polite and explained the problem.
- Catherine Grossman
Pickerington, OH
Outstanding service! Gary was very helpful, extremely knowledgeable, and a nice guy. I would recommend this company.
- Mike Flugge
Pataskala, OH
my experience on monday was great.Tom pointed out the problem,and took care of it in a timely manner.kind and polite attitude and explained what to look for in the future.i would consider anyone who needs a new garage door or repair call Precision doors,a name you can trust.thank you.
- George Moore
Dublin, OH
Influence fromTelevision Commercial. Technician was knowledgeable, competent, responsive and friendly!
- Steve Gunder
Columbus, OH
Really appreciate their timely service to a warranty issue. Technician was great and walked us through everything.
- Kyle Strahler
Dublin, OH
Adam was kind, thorough, arrived at the scheduled time and completed the replacement of the spring plus replacement of the bottom door seal in a professional manner. Plus, there is a warrantee attached to this service which had never been my experience previously from other companies. Precision will definitely be my choice for future issues. I am also impressed that they have a photo and short bio of the service people, which they send by email prior to the service time - so you are sure that you are admitting the appropriate person to your garage!
- Naomi Tokar
Powell, OH
A huge two thumbs up! David Crowe called to tell us he was on his way. He assessed the problem. Actually there was no problem. We thought one of the springs had moved along the rod. He explained that the two springs on either side of the rod were different lengths and that this was by design. For each question we had, David provided a clear answer. We know little about garage doors and he could have sold us something and we would have been none the wiser. I can't say enough good things about Precision and will highly recommend this company to others. Btw, David is definitely a keeper! What a nice guy!
- John Brula
Columbus, OH
I called Precision for an emergency garage for repair on a Sunday evening. Joseph L., the technician, was professional and friendly. He took the time to explain the repair to myself. Joseph worked efficiently. I appreciate his professionalism and will be using Precision for other garage door needs in the future.
- Theresa Knapp
Columbus, OH
Very pleased with the service I received. The gentleman who did the repairs was professional & did an absolutely wonderful job!
- Cindy Bennett
Columbus, OH
Adam H. was professional, personable and able to complete the door bottom seal replacement in a timely fashion. He also made sure the door was balanced and operating smoothly.
- Bob Melvin
Johnstown, OH
We cannot say enough good things about our garage door spring repair service received from Precision Garage Door, specifically from Michael Bowman. Michael was so courteous and respectful of our home. He called ahead and arrived right on time. Michael fully explained our options and how the repair (if we choose to have the spring replaced) would proceed. Of course, he had the required parts on his truck and completed the repair in about 30 minutes. Our issue happened on a Saturday night and by 11:00 am Sunday our door was fixed! The entire team at Precision Garage Door was excellent start to finish. Great Job! Will not hesitate to call again should we need garage door service.
- James Lee
Grove City, OH
Everyone from beginning to end were personable and professional. Dustin my technician was great. He explained everything and demonstrated what needed to be done. I have always used Precision when needed and have never had anything but a good experience.
- Vicky Backie
Canal Winchester, OH
my technician Dimitri Sierra did an excellent job. He was vert professional, Worked quickly on the installation and explained everything in great detail. I highly recommend him.
- Bruce Aufdemkampe
Bloomingburg, OH
This is the third time I've used Precision. As previous times before, I called and and got a very friendly voice and was assured someone would be at my house today, (Joe was there within an hour) and they would be able to fix the problem. Joe was very friendly and knowledgeable and did indeed fix my issues in a timely manner. He gave me several options on parts and their prices and let me decide what I wanted to install and spend with no pressure, instead of trying to sell me things I didn't need and at higher prices. I am 100% satisfied with the work and overall service I got (as always)and would highly recommend Precision for any garage door service.
- Jill Shelfo
Blacklick, OH
Matt E was very professional and great commutation he diagnose the problem and had our Garage door spring replaced in less than a hr would definitely recommend Precision Garage Door to anybody needed there door Replaced ,Fixed or even a Door opener installed.. A+++
- Bryan Stone
Powell, OH
I selected Precision for my mother because we had a coupon for a free service call. I am outraged that she was charged a $20.00 transportation fee. She got a 3 door garage opener when she only has one garage. Simply makes no sense to replace her opener at that expense. The tech said the second opener had the batteries in a bit crooked. It still doesn't work. I will be ordering a second remote from Amazon, exactly the same as your company provided for $32.99. I feel like you took advantage of an 88 year old big time.
- Donna Whittaker
Donna, we appreciate you taking the time to leave us your feedback. Thank you for speaking with our management team this afternoon. We strive to provide our customers with 100% customer satisfaction and hope you will consider using our company again if you have any future garage door needs.
Columbus, OH
This is the second time we have called Precision to have our garage door fixed. It won't be the last. They are now our "Go-To" company for any such repair. Eric arrived within three hours of our call, listened to my description of what I thought was wrong and went straight to work. He was polite, professional, respectful and efficient and kept me informed as to what he was doing. The door works like new again. Thank you, Precision and Eric.
- Rex Schlagenhauf
Columbus, OH
Great experience from start to finish. Highly recommend.
- Carol Richardson
Pataskala, OH
Great service and prompt. Stands behind their work and making sure customers are satisfied.
- Mary Dyer
Powell, OH
The gentlemen from Precision were on time, professional and solved my issue with the garage door. I would highly recommend them for service or garage door replacement. Bill Clifford
- Bill Clifford
Galloway, OH
This is the 2nd time I have used your company for our garage door issues and both times, the problem was quickly diagnosed, estimates were provided and the repairs were done within 2 hours! Excellent service, professional, tech Matt Eberly from the Hilliard location was friendly and patient and had my door working better than ever. Thank you Matt.........
- Diana Dempsey
Columbus, OH
Tom Palmer was awesome and he took good care of my mother I would definitely recommend him
- Mary Eubanks
Westerville, OH
Dustin was The Man! Very helpful, courteous, and nice. Knowledgeable and professional.
- Kenny Wright
Westerville, OH
Excellent technician! He was friendly knowledgeable and clearly explained my repair options and the costs associated with each. Upon completion he explained the warranty and operation. He was top notch!
- Heidi Biggs
Service Provided:
Product:
Technicians: David C
Circleville, OH
Outstanding job. The technician was on-time, gave me a full explanation, and did the job in a timely manner.
- Eli Nelson
Westerville, OH
My experience was great! I went on the website and did a chat to ask some questions, got scheduled for an estimate the next day and had the work done that same day. I figured I would schedule the work for weeks out. Joe was my technician and he was very straight forward with me and answered all my questions and did not pressure me to do the work!
- Dawn Y
Columbus, OH
Matt Eberly arrived within the time span promised when I scheduled the repair and also called to let me know he was on his way. Matt was courteous, knowledgeable and explained details of the repairs needed. He was very efficient and had the repair completed quickly. Thanks Matt...it was a pleasure!
- Donna Crouse
Dublin, OH
The service was awesome. They were here the next day and arrived early, tons of communication and fixed the problem with ease.
- Nathan Strine
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I identified broken spring on garage door, could't get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don't think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.
- Jim Claflin