Review:

Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….

Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.

Review:

Work was done to my satisfaction. Thank you for your quick response

Review:

The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.

Review:

Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!

Review:

Working w Precision Door is a dream come true. As far as I'm concerned there is no competition & there doesn't need to be. From step one they've been expedient, punctual, knowledgeable, personable, & our rep, Dustin, has been absolutely wonderful, explaining everything in great detail to make sure a less knowledgeable person, such as myself, understands, which I sooo appreciate! I also love how they try to send the same rep out to inspect & do the repair, if done separately, as was done for us. Dustin fixed our door in record time & it sounds so much better than it did before! He also let me do a trial run w everything including our garage door openers after to make sure it all worked, & it did beautifully. Their options for payment plans have also been so helpful in that we could go ahead & thankfully get this done. I truly thank Mr. Rapp, Dustin, the appointment setters, & everyone on this truly amazing, winning team. Sorry for the length of this but it's needed to outline all the fantastic features of this company & it's workers. Kudos & gratitude to you all! ????

Review:

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.

Review:

Prompt response, excellent service, the job was done very quickly and professionally, and on Sunday! Thank you!

Review:

The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.

Review:

This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.

Review:

service tec was very nice and explained the process be for he started. I would recommend your services to a friend. Thamks for your help.

Review:

We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.

Review:

Tim Jr. came out on 10/29/2020 and did a check on my garage door. He install a new garage door opener and checked everything else. Tim explained everything about the opener to us, he even programed the cars for us. A very pleasant young man. Thanks you for a job well done

Review:

dI needed my garage door system fixed. A young man named Walker came and looked into my situation. Since my prior work had been done by Garage Door Service the motor was theirs. It was a circuit problem. Being on a strick budget, I could not afford a new one. Walker walked me through all of the senarios and I ended up not fixing now. There was no charge and the technician was wonderful I would recommend Precision to anyone for honest estimates and excellent service. A definite 5.

Review:

I called Precision Door after another company that I had called said that they could not meet their time that I had scheduled between 12 noon and 2 PM. They called to cancel at 11:45 said it would be 2 days to get to me. Precision said they could get to me between 4-8 PM. They called back in 15 minutes and showed up less than 1 hour later. All the work was done by 2 pm. Great service, good prices and everything works well. Go with these people!

Review:

From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks

Review:

Great install very professional. Megan was great and the installer was awesome.

Review:

They came reasonably quickly for a non-emergency. They reviewed everything (even though the problem seemed to have fixed itself). The price was fair, and the tech was friendly. He also observed all covid restrictions without asking.

Review:

Precision has done all of my door service over the past 20ish years. Service is always great and my experience today with Tom was no different. I didn’t love the diagnosis & an unplanned expense but Tom gave me options so I could make the best choice for my budget.

Review:

Walker did an EXCELLENT job fixing my garage door. He inspected the garage door, then provided me with several options. Many Thanks!

Review:

Tim was prompt, courteous and thorough. I was very pleased with his service.

Review:

Jesse was very professional and knowledgeable help me understand what issues were, bearings and a spring was replaced . I believe I saw advertisements on TV and maybe a truck in the neighborhood thanks

Review:

Wow, what excellent service. Tom came to our home right on time, gave me several options and after discussing the details of all options he moved forward with the repairs. This was a great service experience. Thanks, Bill

Review:

Tim was my technician. He arrived on time and quickly determined what his next steps were. Due to prior poor maintenance the door was loud, shaky and operated erratically, causing it to jump off the rails. He replaced worn rollers, adjusted the rails and lubricated the hinges. Door now opens very smooth and quiet. I couldn't be happier with the results, and Tim never tried to sell me work or parts I didn't need.

Review:

An easy 5 stars review for Precision Garage Door. I've called on them several times over the years (and they've never disappointed). Most of the time they have same day service (which is impressive). Their reps are always kind and knowledgable. Their price seems fair...given the prompt service and knowledgable technicians. There are a lot of businesses/service industries that would do well to study the model Precision Garage Door uses. Well done! A shout out to today's tech, Tom, also. I trust Precision Garage Door. Thank you.

Review:

I called precision,they had someone come the same day and fix my problems. Very courteous. I had a large gap big enough for a squirel to fit under and the old opener would not let me program the in car openers to it. They found a frayed cable so I had them go ahead and change cables and install new opener. They even programmed both cars to the opener for me. Very pleased with their work.

Review:

Very knowledgeable and respectful prices were good.

Review:

great work, professional, respectful,

Review:

Very nice service man. Very good work. This is the second time I have used this company and will use them again should it become necessary.

Review:

My sister recommended Precision because of the nice job they did repairing her garage door, and our experience was no different. Our technician, Kane, was pleasant and polite, and he provided the right amount of detail in explaining the repair options. We will definitely recommend Precision.

Review:

Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!