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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 3886 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Johnny was an excellent technician offering his knowledge and experience and made the repair seamless.

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A Response from: Jim Rapp

Thank you, Norm, for taking the time to share your positive experience with our technician, Johnny! We are so glad we could help!

Jonathon S Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Jonathon S
Review:

Patrick came out and looked at our garage door. He was very thorough and professional. He answered all of our questions and made sure that we understood everything. He tuned up our garage door and installed a new garage door opener. He was so nice and made us feel very comfortable. We are very satisfied!

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A Response from: Jim Rapp

Thank you, Kathy, for the incredible feedback about our technician, Patrick! We are so happy he could help!

Patrick M Service Provided:
Garage Door Opener Install

Technicians: Patrick M
Review:

Precision always responds quickly to our calls. Our Tech Patrick was great! He was not in a rush and repaired and tested function after repairs. Great guy and was extremely knowledgeable.

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A Response from: Jim Rapp

Thank you for this awesome feedback, Julia! Patrick will be so happy to hear your kind words!

Patrick M Service Provided:
Garage Door Repair

Technicians: Patrick M
Review:

Very efficient. Explained all the options

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A Response from: Jim Rapp

Thank you for the five stars, Stephen! We appreciate your business!

Kayne S Service Provided:
Garage Door Repair

Technicians: Kayne S
Review:

I was actually not looking forward to making an appointment thinking that another big repair bill was on the horizon for me. I knew the problem was the sensor wire and figured I’d be told to replace both due to age. Instead I was pleasantly surprised. James just replaced the wire and I was charged a very reasonable service charge. I was shocked. Not knowing much about garage door parts, I could easily have been “taken” for something I didn’t need. I appreciated the professionalism, courteous interaction, and inspection of the whole door for no extra fee. I will definitely call again when something goes wrong.

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A Response from: Jim Rapp

Thank you, Louise, for taking the time to leave this wonderful review about our technician, James! We are proud to be a company you can trust!

Service Provided:
Garage Door Repair

Review:

My family has been very satisfied with all work and repairs.

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A Response from: Jim Rapp

Thank you so much for the five stars, Steve! We are proud to be your #1 choice for your garage door needs!

Walker F Service Provided:
Garage Door Repair

Technicians: Walker F
Review:

We were very pleased with our interactions with Precision Door from start to finish. We contacted them because we needed to repair or replace our garage door. They scheduled a rep to come out and evaluate our door on the same day. Sarah arrived promptly at the time indicated and assessed the condition of the door. She was very knowledgeable and professional. She gave us a few options and was not pushy. We were able to schedule the installation of the new door in a few days. Lake was scheduled to replace the door and he too arrived at the specified time. He worked steadily and installed the new door in the time he had indicated. He had to follow up with another visit to install the correct trim. Once again he arrived at the specified time. We were very impressed with the company's service. An e-mail confirming the staff member who would be coming to do the work preceded each visit. The e-mail included pictures and names of the staff members. A phone call preceded each visit with an approximate time of arrival. We would highly recommend Precision Door for quality of product, customer service and professional staff members.

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A Response from: Jim Rapp

Thank you, Carole, for taking the time to share this amazing feedback! We are so happy to hear that your experience with Sarah and Lake was one worth recommending!

Sarah C Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Sarah C
Review:

Tim Jr. Was prompt, personable and friendly. He explained my options and answered my questions thoroughly. On-site 1 hour. The online booking process was very convenient since the failure happened late at night Second time Precision replaced a broken spring. Last time was 19 years ago. Comparative price was reasonable. Highly recommend them for service and repairs.

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A Response from: Jim Rapp

Thank you, James, for this outstanding feedback about our technician, Tim! We will continue to work hard to be a company you can trust!

Tim Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Jr
Review:

It was a weekend when the garage door spring broke. I called about noon, an appointment was scheduled for 2 pm to 6 pm. Patrick arrived about 4 pm after having called me when he was about 10 minutes away. He worked quickly and efficiently.

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A Response from: Jim Rapp

Thank you, Tom, for taking the time to share your positive experience with our technician, Patrick! We are so happy we could help!

Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Patrick M
Review:

Super quick and easy. Patrick was very professional and completed the repair with excellence.

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A Response from: Jim Rapp

Thank you, Ryan, for the kind words about our technician, Patrick! We appreciate your business!

Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Patrick M
Review:

Awesome work, Jon did a great job !!!!

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A Response from: Jim Rapp

Thank you for the five stars, Terry! We are happy we could help!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Chaz showed up and was a great professional to work with. He could not have been any more helpful walking me through the inspections and my service options. When it comes to any friends or family that have garage door issue I will definitely recommend Chaz and Precision Garage Door. Appreciate the great and timely work.

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A Response from: Jim Rapp

Thank you, Jim, for this wonderful review! Chaz will be so happy to hear your kind words!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I have always used Precision for my garage repairs and today was no exception. Patrick came out today and did a great job. He was extremely efficient and such a personable young man to do business with. As usual I am a happy customer. Thanks Precision.

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A Response from: Jim Rapp

Thank you, Linda, for the amazing feedback about our technician, Patrick! We cannot thank you enough for the trust you have placed in our company!

Patrick M Service Provided:
Garage Door Repair

Technicians: Patrick M
Review:

I want to say that the company stands behind their excellent work. I had my garage door installed a little less than a year ago and there was a issue with the door making noise when it was lowering. They came out came and made the adjustments that was needed. In addition, it was just one phone call and the person who I spoke to was quick and efficient in setting up my appointment. Lastly, the tech who came out was only 15 or 20 minutes with resolving the issue. No one could ask for a better company to do their work. Kudos, all the way around.

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A Response from: Jim Rapp

Thank you, Thomas, for taking the time to share your positive experience with us! We will continue to work hard to be a company you can trust!

Lashad L Service Provided:
Garage Door Repair

Installers: Lashad L
Review:

I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent

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A Response from: Jim Rapp

Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!

Tom P Service Provided:
Garage Door Opener Install

Product:
Springs

Technicians: Tom P
Review:

The repair per David Crowe was courteous and cordial and also helpful. Saw your advertisement on TV.

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A Response from: Jim Rapp

Thank you, John, for the wonderful review! We are so happy David could help!

David C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David C
Review:

When both of my very old wooden garage doors "broke" within days of each other, I was in a quandry. But Joseph Worley turned my dilemma into a solution! He took time to explain what needed to be done and was courteous and friendly. Thanks... Bryan King

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A Response from: Jim Rapp

Thank you, Bryan, for this amazing review about our technician, Joseph! We are so happy we could help!

Joseph W Service Provided:
Garage Door Opener Repair

Technicians: Joseph W
Review:

Service was quick. Every thing I needed was on the truck. Walker made all repairs quickly and explained any questions or problems that I may have had. Thanks for your help. I have you on speed dial.

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A Response from: Jim Rapp

Thank you, Woody, for the five star review! We know Walker will be so happy to hear your kind words!

Walker F Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Walker F
Review:

Service date 9.26.23 my tech was David Crowe. He was very friendly and had great customer service! I felt he really took care of my door issue. I was just impressed with the company service over all. I was not expecting to get a warranty on my repair, but I ended up with a 7 year warranty! Well done!

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A Response from: Jim Rapp

Thank you, Stephanie, for taking the time to share your positive experience with our technician, David! We are so happy we could deliver the kind of service we strive for!

David C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David C
Review:

Precision Garage Door of Columbus is fantastic! From the initial call to make the appointment to the end of the service call - excellent! They know exactly what they are doing and are very knowledgeable and professional. I highly recommend them! We have used them for years and have always given me great service!!

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A Response from: Jim Rapp

Thank you, Diana, for the wonderful feedback! We appreciate your continued trust in our company!

Tim Jr Service Provided:
Garage Door Repair

Technicians: Tim Jr
Review:

i am very satisfied, even though I wasn't expecting to replace the garage door opener. But your technician David Hejduk made me realize that a new opener was the best solution. The Genie opener he installed is fantastic and he done a great job doing it. Everything he done for us is greatly appreciated!

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A Response from: Jim Rapp

Thank you, Larry for this incredible feedback about our technician, David! We are so glad we could help you make the decision that was right for you!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great same day service ! Thanks Joe! He was professional! They was no high pressure sales! Very satisfied with the work!

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A Response from: Jim Rapp

Thank you, Tina, for the kind words about our technician, Joe! We are so happy we could help!

Joseph W Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Joseph W
Review:

Very impressed with the tech and the speed at which my door was repaired. Very polite and knowledgeable. I will definitely use them again should I have another unexpected problem. A+ service.

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A Response from: Jim Rapp

Thank you, Mike, for taking the time to share your positive experience with us! We are proud to be a company you can trust!

Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Patrick M
Review:

Quick and excellent service. Dustin was great

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A Response from: Jim Rapp

Thank you, Syed, for the five stars! Dustin will be so happy to hear your kind words!

Dustin K Service Provided:
Garage Door Repair

Technicians: Dustin K
Review:

I had used your company before to repair my garage door. Service was prompt and the responder very courteous. I would highly recommend your company to others.

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A Response from: Jim Rapp

Thank you, Karen, for the five star review! Your recommendation means a lot to us!

David C Service Provided:
Garage Door Opener Repair

Technicians: David C
Review:

We had a great experience with Precision Door. From the first call to our Saturday service appointment, they were polite & professional. I got a call about 10 minutes before our Technician was at our door. He arrived in a company-marked vehicle which was great. Our service tech, Matt, went above and beyond my expectations by ensuring we had a complete understanding of the work that needed to be done before he started the repairs. He took pictures to show us exactly where the problems were occurring and, could likely happen in the future. Overall, I am so pleased that I called Precision Door!

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A Response from: Jim Rapp

Thank you, Amy, for the fantastic feedback about our technician, Matt! It's kind words like this that remind us why we do what we do!

Matt E Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Matt E
Review:

Tim was able to quickly identify the issue with our garage door and give us multiple options to get it fixed. He was both professional and very personable. I cannot stress enough how well Tim conducted himself and how comfortable he made us feel. We have been extremely happy with our garage door since Tim made the updates. I will happily call this company again for future service.

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A Response from: Jim Rapp

Thank you, Kenneth, for taking the time to share your positive experience with our technician, Tim! We are proud to be your #1 choice for your garage door needs!

Tim Jr Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tim Jr
Review:

Our technician, Dustin, arrived ahead of schedule, diagnosed the problem and made a recommendation that best served our needs. The service was done quickly and all items in the garage were returned to their original positions. Dustin did a professional job. We are very pleased with the service and value.

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A Response from: Jim Rapp

Thank you for the wonderful review! We are so glad Dustin was able to provide the kind of service you were looking for!

Dustin K Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Dustin K
Review:

After another company failed to show up, I called Precision Door Service and was greeted with GREAT customer service. An appointment was available within hours of my call. An email with of the request and who would be coming was sent instantly which included a photo of all the technicians, in case a different tech was able to get to me sooner. A phone call was received when the tech was in route. Adam H was tech, he arrived when he said he would, he was polite, friendly and respectful to me an my property. Adam provided me a 3 options in a written quote and reviewed each one with me. The garage door was repaired in no time. Adam then reviewed the work he had completed, by physically showing me and verbally explaining it to me and reviewed the warranty. Thank you for helping make a bad day better. :)

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Adam H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Adam H
Review:

I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.

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A Response from: Jim Rapp

Thank you, Bruce, for this amazing feedback about our technician, Derek! We are so glad we could help!

Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230