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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1540 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In both instances when I need someone right away Precision was there in less than 24 hours. Once for a new garage door motor and most recently when the 16 year old spring on the door broke. Professional, customer focused and kind. Highly recommend Precision !
Lee + Kelly Tompkins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision door yesterday to schedule an appointment. That evening Tech Dustin showed up to look at my garage door opener. I thought the visit was for an evaluation. Dustin informed me that he could have me up and running in 45 minutes! He made some repairs and adjustments to my door. Tech was very friendly and knowledgable. I was dealing with a pro. He stayed until I was comfortable with using the remotes. The added bonus he lubricated the garage door hinges and railings. The door opens and closes very smoothly. Thanks for making my day! ***** rating for sure.
Jerry Mckeever
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very satisfied! fast, timely and accurate. I'm sure I'll recommend your company to my friends.
Jiang Zhao
A Response from: Scott Minnick

Thank you for recommending us to your family and friends who may need their garage door repaired. It was a pleasure to be able to assist you when you needed us.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Completely Satisfied! Your tech, Alex, did a great job of installation; he was also very helpful in the process of selecting the right door and the right color.
Mike Deangelo
A Response from: Scott Minnick

Thank you for contacting Precision garage door for the replacement of your garage door, we look forward to the possibility of working with you in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave went above and beyond the call to fix three problems with one visit. He did have to cal the national Genie number because the unit would not respond to him too. Well done Dave!
Pete Godbey
A Response from: Scott Minnick

Thank you Pete for allowing Precision to repair your garage door. Please give us a call in the future if there is ever anything else we can assist you with,

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job!! Extremely efficient! Professional but personable! Now Sounds brand new!
Alise Murray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very happy I found Precision Door on the web. I got a Saturday appointment, Alex came out and did a GREAT job. He couldn't get the parts over the weekend. The office called me Monday, and Wed AM Alex had it fixed. Thank you for such a super job.
Jerry Jackson
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding response and service on Labor Day! David was our technician. He was professional, timely, honest, and knowledgeable.
Brenda Schreiber
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

thank you for being so prompt. His service was exceptional.
Kay Matney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin showed up on time and was very professional in providing me with and estimate.
Steve Sarapata
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

REVIEW UPDATE: I initially wrote a five star rating shortly after your technician replaced the cables, one hinge, and rewound the spring. The door was still running roughly. He stated he could do no more, and he recommended a new garage door. Later that day I watched your video on your website (Precision) to see if there was anything I could do to help the door until I could replace it. I followed your video's instructions (cleaning the track, tightening all the bolts, lubricating the spring with lithium grease, etc). This is when I discovered that the technician had stripped out 3 of the 4 bolts attaching the new hinge he had installed. He had not done any of the recommended items in your video, or even mentioned that they should be done. After I performed the items set forth in your video, and replaced the stripped out bolts on the hinge, the door is running much better and much smoother. I will be looking elsewhere for my garage door repairs in the future.
David Stallard
A Response from: Scott Minnick

David I would like to apologize about the recent experience you had with our company. Garage door repairs are never fun and always come at the wrong time. Customer satisfaction is very important to our company. I have tried to reach out by phone and left a voicemail to see if there was anything we could do. All of our technicians are trained to lubricate not only just the springs but all of the moving components of every door we work on. Also, the safety inspections states that the top panel is bending and sagging in the middle. This is why the technician recommended a new door because the structural integrity of the door has been compromised. Again, I apologize that the experience you had with us was less than optimal but wish you best in the future.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

prompt, professional and courteous opener replacement service by David!!
Bob R
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a terrific job. I was expecting to pay much more.
Elizabeth Putnam
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a new garage door with window panels, when the door was installed I realized that the window panel was omitted. So, it had to be ordered and 2 more weeks wait time. The door is also not level and has to be adjusted, which I noticed after the installer had left. I also had a new opener installed, which works fine.
Charles Acra
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service for a garage door repair. Very professional and thorough. Diagnosed issue and repair was done. Very impressed and will definitely use again.
Gerald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door stopped half open. Panel bracket and roller let go. Did not want to leave door open for the weekend. Precision came out in two hours and did not charge an extra $75 like others quoted but did give us the senior citizen discount. I will recommend them and will call them again if I ever need service. Definitely 5 stars.
Tom LaPens
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door busted at 11am due to user error. Within 2 hours Dustin came and made the repairs over an hour visit. He was courteous experienced and very professional. He explained the charges —very reasonable — and gave me a digital invoice. Precision Door is very well managed and operated and I received a follow up email from the owner manager. I have recommended them to all the condo owners here and to my neighbor who as a door He has been meaning to repair. You won’t go wrong and you are in good hands with Precision
Richard Vogt
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair was completed as needed. Did not try to sell me unneeded door or accessories. I rated a 4 as the technician did not have the supplies needed on his truck and had to make a 2nd call - that was unexpected.
Lester Hess
A Response from: Scott Minnick

Lester, glad Tom was able to explain what you needed for your garage door repair.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was extremely responsive to our questions/concerns and encouraged us to contact Precision and him again should a issue arise with the garage door. We give a 5 rating.
Steve and Barbara Warren
A Response from: Scott Minnick

Steve and Barbara, glad to hear David could repair your garage door in a timely manor.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was great. We had a small issue and he was at our home within 2 hours and fixed in 15 minutes. Great service response.
Gary Dildine
A Response from: Scott Minnick

Gary, Glad to hear David was able to fix your garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with the service we have received from Precision Door. Can't remember the name of the young man, but he was very polite and knowledgeable.
Louise Vaselakes
A Response from: Scott Minnick

Louise, thank you for the great feedback about your technician Dustin, we are very happy he was able to help with your garage door repair.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a great job not rushed. door looks great very satisfied
Charles Shepherd
A Response from: Scott Minnick

Thank you for the review, we are pleased that Alex was able to help with your garage door repair.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was very pleasant and professional. Got the job done and was out within the hour as he said.
Harley Bowers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman that worked on my door where both friendly and knowledgeable. Hope we never see you again. Thanks again.
Jim Dye
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything about Precision's service was excellent - from contact to delivery of the actual work. After review of the situation it was determined that there did not appear to be a problem. I did ask if the rubber seal bar across the bottom of the garage door could be replaced while the technician was here. They were carried on the truck so he was able to do it. I will contact Precision in the future as needed.
Nancy Eberhart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My opener had been on the blink for months and I decided to get it repaired. Precision had tons of good reviews so I chose them. Dustin called and said he could be earlier than scheduled, great! He sadly could not resurrect my old opener but replaced it on the spot with a newer much quieter one. He did a great job and explained the new one. My partner and I very much enjoyed spending a few minutes just chatting with him afterward, he has an A+ personality! Would definitely recommend your company to friends and family.
Debbie E.
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were actually early for the appointment and did a fantastic job. Serviced my garage door, installed a new bottom seal, lubed all points on the door and was finished in around 30 minutes. I called one day, they came out the next day. I will use them again for all my garage door needs. A great company.
Terry Williams
A Response from: Scott Minnick

Glad to hear that your garage door repair was a pleasant experience. Please contact us again in the future if you should need our services again.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was prompt right on time. Very happy with the new opener.
Greg Bundy
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional, knowledgeable, and timely. Great experience that I would recommend to anyone.
Eric Francis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman called to advise he would be right on time & replaced broken springs quickly. He checked the operation of the door, lubricated rollers and was on his way. Great service! John P.
John Perone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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