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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1444 reviews, averaging 4.92 Stars:
Review:

A bunch of details below, but the short of it is, would highly recommend. It was the day after Thanksgiving when our garage door stopped working, and we still had family in town. We purchased the door and opener from Sears. Which means no one would come to make a service call since they're basically out of business. I called two other companies before precision, neither of which even answered the phone or returned the messages I left. Then I called precision. I talked to Teresa, who was very helpful and super accommodating. She told me they could have someone out later in the afternoon, which was fantastic. Greg made the service visit, and even called to let us know he would be earlier than expected. I could go on and on about the great job Greg did. He walked me through exactly what the issue was, broke down all of the options and costs, and helped me decide the best and most cost effective way to move forward. All said and done, it was just a couple hours and we had a brand new opener. It actually turns out we had gotten in touch with precision a few years ago before we had our garage door replaced and Greg had been our tech then as well. That was also a good experience. After the whole thing was done, my husband and I both agreed that we should have gone through precision to buy our garage door and opener in the first place. This was the best overall customer service experience I've had in while. And on the day after Thanksgiving with family still in the house, and my husband traveling most of the day taking more family back home, it was just so appreciated.
Jud & Chelsea Gosnell
A Response from: Beth

It was great to hear that Precision Door was able to assist you so fast with your garage door repairs. We are here 7 days a week to help everyone, even when the day before was a holiday.

Service Provided:
Garage Door Opener Repair
Review:

I paid $650 for a new garage door system. It was a bit expensive. But I am counting on lasting me for more than the 5 year warranty. We will see. Thanks for coming to my home quickly. Magaly Lopez
Magaly Lopez
A Response from: Beth

It.s great to hear that we were able to help with your garage door opener install, Precision Door is sure that you will enjoy the convenience of your new opener for years to come

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service and minimal up charge for emergency (sat nite) service. Tech very knowledgeable and personable. I would highly recommend this company!
Paul H
A Response from: Beth

Thank you for the great review, we are happy to hear that Precision Door was able to help with your garage door repairs.

Service Provided:
Garage Door Repair
Review:

My spring broke while the cars were in the garage on a Saturday night. I needed to get them out by Monday morning. I did a google search of repair shops and saw many with good ratings. I decided to call the number posted by my opener for Shamrock garage repair by the previous owner of my house first. The man who answered did not seem like he wanted to come out. He said he had plans that afternoon and wanted me to schedule a Tuesday repair. I then decided to call precision from my google search. The girl that answered the phone was eager to help and told me what the after hours fee was and gave me a time frame. The man who came to fix it was professional and quick. I got the overhaul package I think it was called with 2 springs rollers and cables. He applied a couple discounts to the price so the after hours fee was greatly reduced and he replaced a bracket on my door that he didn't charge me for. I was pleased with this company's responsiveness and professionalism.
Sharon Christie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our serviceman Dave gave us a heads up call before his arrival . He diagnosed the problem, solved it. Nice polite man. Case closed. I would highly recommend precision door of Columbus.
Jeff Hann
A Response from: Beth

Jeff, I am glad Precision Door was able to diagnose and explain to you the repairs your garage door required, we look forward to helping you again in the future.

Service Provided:
Garage Door Opener Repair
Review:

My experience with Precision Door Service has been exceptional. I called them because my "recommended" service company could not come out to fix my garage door for 5 days. Precision took my call immediately, was very polite, and had my service scheduled within hours. Tim arrived early and diagnosed my problem immediately. His truck was stocked and he got to work right away. The repair was quick, thorough, and the garage was clean when he was finished. Job well done!
Tammy Forister
A Response from: Beth

Thank you for the review on your garage door repair, we look forward to working with you again in the near future.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called as promised, came and repaired quickly. Thank you for your service.
Joan Garber
A Response from: Beth

Joan, thank you for the review on your garage door repair, we looking forward to working with you again in the future.

Service Provided:
Garage Door Repair
Review:

When closing my metal garage door, a panel buckled on one side and two panel wheels came off the track. I thought it was ruined. I called Precision Door in an emergency situation and Tom was dispatched within 2 hours. Tom's first opinion was the door should be replaced. His methodical approach to get the door back on track was fantastic. He made adjustments, the buckled section actually righted itself, he inspected all sections for safety and operation and all was accomplished in 1 hour! You folks are fantastic! You are truly a five-star company.
David Sheets
Service Provided:
Garage Door Repair
Review:

I am delighted with the service.Alex was very helpful, answering all my questions. He was careful to be sure the door was functioning well and sealing properly. Appointment was on time. I would definitely recommend this company.
Sandra Woyach
Service Provided:
Garage Door Repair
Review:

The tech was friendly, nice, and got the job done in less time than I expected. We appareciate them being open on a SAturday and was able to get our garage door working this afternoon.
Jeff Frazier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Repair person was prompt and knew what he was doing. Turned out, I didn't need another remote which he checked with no hard sell to purchase anything. He adjusted the door and was very nice and explained everything to me. I won't use any other company but Precision Door.
Sue Mayer
Service Provided:
Garage Door Repair
Review:

You guys were referenced by neighbor. Alex was very professional. Explained everything in layman’s terms. No oversale. Definitely will refer you to my friends and neighbors.
David Clager
Service Provided:
Garage Door Opener Repair
Review:

The technician, Alex, was excellent. Arrived promptly, figured out that our door opener unit was struggling because the existing garage door springs (that were previously replaced by another vendor) weren't balanced or sized properly. Alex worked efficiently and door now works like new. Thank you! Precision provided service within 24-hours of call.
Steve Monte
A Response from: Beth

Thanks Steve for letting us know that Alex was able to help with your garage door repair.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our technician Eric was great! He called on his way, was here within 15 minutes. He provided 2 options to remedy our repair issue... broken springs. Very friendly and knowledgeable
Joe Triacheff
A Response from: Beth

Thank you for the review Joe, I am happy to hear that Precision Door was able to help you with your broke spring on your garage door. We look forward o working with you again in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service, Alex was on time, it turned out that I needed a new garage door opener and he had all of the things he needed to put it in in his truck. Alex install the new garage door opener well within the time he quoted and I love my new garage door opener I am very happy with precision garage door opener’s I highly recommend them.
David Meek
A Response from: Beth

Thank you for allowing Precision Door to handle your garage door repair needs, we are pleased that your service was a great experience.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Greg came out earlier than the appointment and did a great job fixing our garage door. Very courteous and made sure I was happy with everything before he left. Highly recommend
John Ravotti
A Response from: Beth

Thank you John for giving Precision Door a call to help with your garage door repairs. We look forward to working with you again in the future

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We have used Precision 2 x in the past 2 yrs. and have had excellent service. There was prompt service, the repair person called to let us know when he was coming, he was very knowledgeable, and the work was done very efficiently. I would recommend this company for anyone who needs work on their garage door.
Michael Waldo
Service Provided:
Garage Door Opener Install
Review:

Setting up the appointment was easy. No long wait on the phone and very nice lady the rep who was able to accommodate us with the schedule. Alex was the tech who worked on our garage doors. He was very professional, courteous, respectful and most important, he knew what he was doing and he did it right. Alex gave us good suggestions without us asking for it. Good communication, work was done fast. He doesn't waste time. We are very pleased with the service received.
Caroline Cartwright
Service Provided:
Garage Door Repair
Review:

Thank you Precision Door for coming out the next day after my call and helping me get my garage door fixed. Also I was very impressed by the amount of time the technician took to explain the full process of what happened and great professionalism.
Lisa Hohl
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

As always, Precision Door comes to my rescue. Great service and repairman!
Sue Mayer
A Response from: Beth

It was a pleasure to help you Sue with your garage door repair, look forward to working with you again in the future.

Service Provided:
Garage Door Repair
Review:

Precision was quick to come out to our house and on time. Tim was fantastic! Not only did he fix the problem, he educated me on what the issue was and what preventative maintenance I should be doing throughout the year. We are very happy and will call Precision for all future needs. Thank you Tim and Precision!
Thomas Putnam
A Response from: Beth

Thank you Thomas for such a great review on your garage door repair experience. I happy to hear that you learned how to perform some preventive maintenance that you can do yourself.

Service Provided:
Garage Door Opener Repair
Review:

Repair person came when they said they would. Technician was very professional and friendly. Will totally use your service should the need arise!
David W
A Response from: Beth

Thank you David for the great review, we are happy to hear that you were happy with the garage door repair that you needed to have done. We look forward to working with you again in the future.

Service Provided:
Garage Door Repair
Review:

I used Precision some years back and I was very satisfied with your service. When I called yesterday I received excellent service from David. I would have no problem recommending any of my friends to Precision. Great Job! I recommend a 5 star rating.
J. Stephanie Pina
A Response from: Beth

Thank you Stephanie for the great review for your spring replacement, we are pleased to hear that your service was a great experience for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had a couple of minor issues that were resolved immediately! This is a very customer oriented company, and I highly recommend them!
Paul Fettrow
A Response from: Beth

Thank you Paul for the great review on your new opener installation and we are pleased to hear that you are happy with your new purchase.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Alex gave us our quote and was our installer. Alex was able to add insight to questions that arose. He handled the install with ease and we now have a fully functioning, attractive door. I like that the tech who does the quote is also the tech who does the installation. Alex was professional, friendly, and polite. I will be recommending Precision in general and Alex in particular to friends. My only negative about the company is that it can take several people before you get to the one you need.
Mary Ann
A Response from: Beth

Thank you Mary Ann for using Precision Door to install your new garage door. We are pleased to hear that your experience with us was pleasant. We look forward to continuing to service your garage door needs in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Serviceman was timely, well mannered and efficient
Broken Spring
A Response from: Beth

Precision Door would like to thank you Linda for taking the time to give us your feedback on having the broken spring replaced on your garage door.

Service Provided:
Broken Garage Door Spring Repair
Review:

Tom knew his stuff! Arrived early on a Sunday which was so appreciated. Professional and friendly. Less than an hour and our door was fixed. Yay!!
Replace Broken Spring
A Response from: Beth

Thank you Charles for trusting precision door to replace the broken spring on your garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I highly recommend Precision Door -Columbus. I had the greatest experience from getting an estimate to the completion of my garage door opener installation and keypad. Shelly at the office was so professional, understanding , and caring. Dustin, my installer, was awesome. Can not say enough good about these two.
Julie Mccormick
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very prompt service, with excellent (though pricey) results. Door opener was replaced with a new unit in about an hour. Second time I've used your service - 5 stars both times!
Dick Kimmins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I woulld rate your service a 5
George Withers
Service Provided:
Garage Door Repair
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