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Read what people are saying
about Precision Garage Door in:

Grove City, OH

Precision Garage Door of Columbus Ohio
has received 107 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service was quick(here within an hour of call) thorough and professional. Jim was informative and precise. I will highly recommend your company to friends and family. Thank you.
Cathy Herbert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician today was Gary LeMaster. Excellent and professional service! He explained thoroughly everything that needed to be done. He allowed me to ask questions. I would strongly recommend him to anyone who has garage issues . The job was completed in a timely manner. I am a happy customer!!!
Linda Williams
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lake came out right away thanks to the gentleman who took my phone call and was a great listener about what I needed for a garage door instead of trying to "oversell" me. I really respect both persons with whom I interacted today at Precision Garage Door.
Dave Merz
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt did an excellent job. He was friendly and efficient. He took care of some general maintenance that we were unaware of. Garage works like new. Would definitely use this company again if needed.
Debbie Watts
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne Sickler replaced our broken garage door spring. 100% professional service! Courteous interaction and meticulous attention to all details. He knows exactly what he's doing. Job well done Kayne!
Dana Conover
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was friendly, courteous and efficient. Would reccomend your company
Charles Bane
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician's explanation. It was expensive but with the 7 year warranty, I should be worry free.
John
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out to my house today was Alana. She was extremely friendly, very professional and kind to my little boy. I really liked how she arrived in uniform. I appreciate Precision Door Service and look forward to working with them in the future.
Cara Patzer
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Jason came quickly, He was friendly, professional, and answered every question presented to him! Same day service was not expected. Thanks!
Robin Morrison
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on Wednesday night to schedule an appointment for an estimate to replace a 27 year old Genie door opener of which I have two. The scheduling was exceptionally pleasant and efficient. Gary came the next day and I asked him to price the bad opener and also price replacing both existing openers. He was extremely cordial and knowledgeable and no pressure on the sale. I went with replacing both. Immediately Gary didn't just put in the openers, he installed them with old school craftsmanship, something hard to find these days. Thanks to all involved in this installation. Wish I could have made it a 10 star review.
JRM2
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.
Alan Palo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Punctual, friendly technician. Explained in detail what was wrong and how and why the specific repair was needed. Completed in a timely manner and cleaned work space once complete.
Mike Patzer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TV advertisement led to website visit-BBB endorsed, coupons and discounts enticing. Friendly receptionist scheduled service call for same day. Service Technician very knowledgeable and very pleasant to work with- he explained in detail what was needed and cost before starting repairs. I’m quite pleased and now consider Precision Garage Door my “go to” for garage door concerns. Obviously, I will recommend them to my friends.
Beth Mcgill
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cain was very friendly and professional. He was very patient with my elderly mother. Thank you so mych!
Jackie Anderson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response on same day service. The technician was friendly and knowledgeable.
Matt Reed
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel G. knew the door was tracking at an angle, and found excessive wear near the bearing plate. He found the manufacture dates on used system's parts and made it easy for me to choose new parts. Glad I called before the door would have broken. He listened to all I knew about the past operating quirks. The busiest door in the house is all well now!
Carl in In Meadow Grove
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim was the epitome of customer service. I recieved a 15 minute warning call. He showed up on time. Assessed the issue quickly. Presented us with options with no pressure. Performed the work within the expressed time frame. Demoed the new product. Asked if I had any questions. Processed payment quickly. I'd highly reccomend to anyone looking for quality, timely, and friendly service.
Alyssa C
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana was very professional.
Bradley Longmuir
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am happy with my service from Precision. Walker came out and did a great job with the repairs.
Lisa Wells
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, reasonably priced, and the tech was knowledgeable and not pushy. I would highly recommend this company.
Lynn Ritter
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
Linda Williams
A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.
Chet Holland
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast respond. Arrival at time as promised. Friendly and knowledgeable service technician. Good experience. Would like to recommend this company and this particular service technician to all my friends and family.
Uwe Kellermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin put my opener at my other house. He was so pleasant and kind. I recently moved and thought I needed a new opener. I requested Dustin and he was here in the allotted time but turned out I didn't need a new one. He could have easily sold me one but was honest enough to say I didn't need one. Trust him no one else. Very honest young man.
Nancy Sellers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the first time that I used Precision Door service. I will definitely use them from now on. They were able to come out on the same day that my garage door spring broke. Within 2 hours I was able to get in my garage. Gary L. was fantastic, very professional and very knowledgeable. Thanks again for an excellent job.
Mike Jose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian was very knowledgeable, and was able to correct my problem quickly and efficiently. He was easy to deal with and explained things in an easy to understand manner. I would be glad to have him work on my garage door again if the need arose.
Joel Barton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs broke on our garage door, so we called Precision Garage Door to come out to fix it. Our technician Dustin K. was awesome!! This young man thoroughly inspected our door to reveal it definitely was the springs. He showed us a couple of different options for repair and once we chose one, he was ready to get the job done. He explained what he would be replacing and the length of time it would take to complete. Once he was finished he showed us the old parts and what had happened. He cleaned up all the old parts, got payment and was off to his next repair. Thanks Dustin for your knowledge and prompt work. I would definitely recommend this company as well as Dustin. Thanks again!!
Laura Blankenship
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service rendered to us concerning our problem with our garage door. Your technician was very knowledgeable pertaining to his service. He was also was very pleasant to be around. Again! Thank you for your professional company. I will recommend your company to anyone I know, that will require your Sevices!
Douglas Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company
Bruce Stubbs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.
Rex Schlosser
Service Provided:
Garage Door Opener Repair
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