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Read what people are saying
about Precision Garage Door in:

Grove City, OH

Precision Garage Door of Columbus Ohio
has received 93 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response on same day service. The technician was friendly and knowledgeable.
Matt Reed
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel G. knew the door was tracking at an angle, and found excessive wear near the bearing plate. He found the manufacture dates on used system's parts and made it easy for me to choose new parts. Glad I called before the door would have broken. He listened to all I knew about the past operating quirks. The busiest door in the house is all well now!
Carl in In Meadow Grove
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim was the epitome of customer service. I recieved a 15 minute warning call. He showed up on time. Assessed the issue quickly. Presented us with options with no pressure. Performed the work within the expressed time frame. Demoed the new product. Asked if I had any questions. Processed payment quickly. I'd highly reccomend to anyone looking for quality, timely, and friendly service.
Alyssa C
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana was very professional.
Bradley Longmuir
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am happy with my service from Precision. Walker came out and did a great job with the repairs.
Lisa Wells
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, reasonably priced, and the tech was knowledgeable and not pushy. I would highly recommend this company.
Lynn Ritter
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
Linda Williams
A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.
Chet Holland
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast respond. Arrival at time as promised. Friendly and knowledgeable service technician. Good experience. Would like to recommend this company and this particular service technician to all my friends and family.
Uwe Kellermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin put my opener at my other house. He was so pleasant and kind. I recently moved and thought I needed a new opener. I requested Dustin and he was here in the allotted time but turned out I didn't need a new one. He could have easily sold me one but was honest enough to say I didn't need one. Trust him no one else. Very honest young man.
Nancy Sellers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the first time that I used Precision Door service. I will definitely use them from now on. They were able to come out on the same day that my garage door spring broke. Within 2 hours I was able to get in my garage. Gary L. was fantastic, very professional and very knowledgeable. Thanks again for an excellent job.
Mike Jose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian was very knowledgeable, and was able to correct my problem quickly and efficiently. He was easy to deal with and explained things in an easy to understand manner. I would be glad to have him work on my garage door again if the need arose.
Joel Barton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs broke on our garage door, so we called Precision Garage Door to come out to fix it. Our technician Dustin K. was awesome!! This young man thoroughly inspected our door to reveal it definitely was the springs. He showed us a couple of different options for repair and once we chose one, he was ready to get the job done. He explained what he would be replacing and the length of time it would take to complete. Once he was finished he showed us the old parts and what had happened. He cleaned up all the old parts, got payment and was off to his next repair. Thanks Dustin for your knowledge and prompt work. I would definitely recommend this company as well as Dustin. Thanks again!!
Laura Blankenship
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service rendered to us concerning our problem with our garage door. Your technician was very knowledgeable pertaining to his service. He was also was very pleasant to be around. Again! Thank you for your professional company. I will recommend your company to anyone I know, that will require your Sevices!
Douglas Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company
Bruce Stubbs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.
Rex Schlosser
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer was very polite and professional. I will use your company anytime in the future for garage door repair or installation.
Mike Merz
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David, our service tech was just wonderful. He replaced our broken springs and installed a new opener. He set up both our cars to work with the new opener. He was very nice and showed us all we needed to know. I will recommend your company with no hesitation.
Barbara & tom Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service on my spring replacement. Friendly technician.
James Nester
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne was outstanding knew what he was doing and was pleasant. Highly recommended. Answered all of our questions.
Charlie Hickman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sarah was super nice and very able to explain everything in detail.
Robert Dotson
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim Jr. was professional, timely, and a great representative for the company. Great guy and great repair with our door.
Rheadon Remy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke over the weekend August 28. I tried three other places before I called precision. I’m so glad that they didn’t answer their phone or didn’t answer my voicemail. We are very happy with the service person you sent. His name is Tim. He was very kind and courteous to us and didn’t try to sell us something we didn’t want. We would definitely call again if we ever are in need of garage repair.
Gail Darby
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff did an really great job and we are extremely pleased!
David Keller
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very please with the service we got on our garage doors. The tech was great and explained all the options that we had and we selected what we want to get done. Thank You, Pam & Charlie Brown
Pam Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job ! Price was a little high but well done work.
Aaron C
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the service. Alex, the technician called when he was on his way. He was friendly and knowledgeable. I would recommend them. They were able to provide service the same day. Thank You
Debra Webber
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice tech. Was on time and got the job done in a short time.
Cindy & don Stone
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is all about customer service. My garage door self destructed so i called Precision. They were here within 90 minutes and had it fixed within about an hour. Good Job !!!!
Roger Singell
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane
Jane Shanahorn
Service Provided:
Garage Door Repair
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