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Amazing job! Very professional, explained things thoroughly and made sure I was happy with the final product. Would recommend 100%

- Adrian

I chose your company due to a flyer I received in the mail and your website. I kept them in mind until I actually needed your service. I was given an appointment for the following day and your technician, Tom, arrived on time. He was very courteous and helpful in diagnosing the problem and was able to install a new device the same day. He was very professional and likeable. He took time to answer questions from my neighbor who was experiencing the same problems and I would not hesitate to recommend Precision to my neighbors.

- Marcia Kiggins

We were very happy with the quick response and work done. The door is functioning well and we are relieved that our grandson can now have access to his home through the garage.

- Jill Sampson

Walker was awesome! He came out the morning after I requested the service and worked a half day in the cold without complaint. I appreciate that he took the time to share all of the price points with me, giving me the opportunity to choose what to fix now and what could wait. He was thorough, honest and skilled. Although it's never good news to have a home repair around the holidays, Precision made this experience well worth the expense!

- Cathy Nordyke

Thank you to your whole team who provided prompt and friendly service the same day I called. David Morgan arrived sooner than expected. He went above + beyond to listen to my concerns, thoroughly diagnose the problems and explain in a way I could understand. He walked me through step- by -step and answered all my questions in a very helpful manner. I can't say enough about how knowledgeable, efficient, and friendly he was. We have a very heavy door that the existing motor/opener was not able to support. It was metal grating on metal. David installed a new heavy-duty opener that is so whisper-quiet, I love it!!

- Theresa H.

You were at my neighbor’s this morning and I decided I needed to have my garage door checked out. I’m in an Epcon unit and they used builder grade everything. Total crap. Anyway, Danny was incredible. He swapped out the rollers and put on new springs. He even linked my car to my opener. Great guy. Thank you.

- Marcia Parr

Prompt and professional service! My garage door was stuck midway in its cycle. The service technician replaced the rollers and tuned up the motor and gave me some options for future service. All in all a pleasant experience!

- Nancy Crompton

Anthony was super knowledgeable, personable and very helpful. He took the time to explain things share other aspect's to make the garage door last longer. He exemplifies customer service!

- Mary McGuire

Garage door looks like new and makes my garage easier to open and close my door. Done in four hours.

- Ray Myers

Exceeded Expectations... Requested a quote for replacement door sealing and alternatively a new garage door. In less than 2 hours David Morgan had called and was at our home. David inspected, explained what was going on and was very consultative in identifying, explaining and presenting our options and benefits of the same. Turns out no new door was needed, just maintenance and support upgrades, which saved us a lot of $$. After all upgrades were made including. Quiet motor package, David explained maintenance and demonstrated the improvements. We are VERY pleased with the turnaround time, responsiveness, professionalism, project completion time (work began immediately) and quality of work. Precision has our recommendation for future projects.

- Patrice & Derrick Corder

Highly recommend. They came out immediately and did an involved repair right on the spot. I was really impressed with the kind professionalism of the employees, and our garage door is working better than ever!

- John

This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.

- Chris J

We had a quick response to our garage door repair needs. James appeared on time. He understood the issue and explained it to us. He was very knowledgeable about the current techknowledgy and explained it in terms we understood. He was courteous and efficient.

- Barbara Walton

I am writing to express my disappointment with the recent garage door service appointment conducted at my home. Despite scheduling the visit in good faith and expecting a resolution to the issue, no actual service was performed. Nevertheless, I was charged a $50 fee without any explanation or justification for the cost. The technician arrived, briefly assessed the situation, and left without making any repairs or offering meaningful guidance. There was no follow-up, no quote for future work, and no value provided in exchange for the fee. It felt less like a professional service and more like a transactional visit designed to collect payment without delivering results. I believe in compensating businesses fairly for their time and expertise, but this experience fell short of even the most basic standards of customer care. I would strongly advise others to seek alternative providers who prioritize transparency, accountability, and genuine service.

- Deepthi

Wonderful service. Kind and explained everything to us. Very patient with all our questions. Highly recommend!

- Stephanie Keefe

Tim Tomlinson was excellent! He got everything assessed and estimated and then fixed in half the time I thought it would take. He was very professional and left things neater than he found them.

- Jason Allison

Your guy was very knowledgeable and very polite fix my problem in just a few minutes. Will definitely consider precision garage door when I need to replace my existing door.

- Charlie Roth

Tom did an excellent job. Prompt service and nice guy.

- Carol Shafer

Because you are a real professional! You allow installment payments and checks. Very few companies do that anymore. I just wish new motors the least expensive was still alot of money for me since I only work part-time now. Unfortunately, that seems to be how everything is these past few years. You also came the same day I called. Which was great. The techs are super friendly informative and respectful.

- Aline Tannuzzo

Rob from Precision Garage Door of Columbus came to our house on Sunday and replaced our garage door opener. He did a great job, and everything works wonderfully. I highly recommend Precision Garage door for all of your garage door needs. Thanks Rob!

- Steve Canaday

Very impressed that they came out the same day we called. They had all the materials in the truck and were able to fix it on the spot. This was the second time we used them and they made sure everything was right, beyond my initial expectations. Highly recommend.

- Joe Schultz

What a great company/ fantastic service!!! Danny was very courteous and explained everything he needed to replace. I am so glad I called Precision instead of "the other guy" who replaced the springs 2 years ago - with sub-standard springs!!! I am confident that the new springs will last much longer!!! Thank you Precision!

- Paula Willis

Trevor was fantastic! He was positive, kind, explained what our options were for repair, did a phenomenal job, and cleaned up after himself. I couldn’t have asked for a better experience! Thanks so much to Trevor.

- Brooke Holcomb

David was phenomenal. In time, efficient, and friendly. Highly recommend!

- Jessica Stellato

Our main spring broke at 3:30 and I called Precision and told them we needed to leave by 6:00 PM. The woman who took my call reassured me that the technician was finishing another job and would be available after 4:00. I received a txt message that he was on his way. Trevor was very polite and explained what I needed, and he used an iPad to show me options to make decisions whether to upgrade. No pressure sales. I took the less expensive option and Trevor had it replaced by 5:45. I was very impressed with the service.

- Barry Fissel

Appreciate the notice of when Walker would be at our home. He was very nice and provided me with information about what might be needed in the future. The service performed is not listed below. Our home was built in 2023 - wanted to get a regular maintenance service to make sure everything is working ok.

- Beth Brown

We received same day service from Precision. Our technician, Trevor Derifield, was extremely knowledgeable and provided incredible service. Our issue was resolved in short order and Trevor took the time to explain what he was doing and why. I would highly recommend Precision for anyone having a garage door issue. I know that I will use them if I ever have another issue.

- Jeffrey Stout

We chose Precision because we've been very pleased with what they've done for us in the past. The repair only took Patrick 20 or so minutes.

- Keith Wilkinson

In a word...Yes! This is how you run a successful business. Joe was fantastic all around, starting with a call ahead to let me know he was on his way. When he arrived he took some time to ask me what I was looking for, really listened, assessed the garage environment, explained the process, drafted three options, and was done installing a new garage door opener within an hour. Hey carpet, window, and roofing companies...pay attention over here. No pressure sales. No haggling over a price. No calling a manager back at the office to see if the price can be specially lowered "just this one time." No hour long sales pitch trying to convince me Precision's products are better than the competition's. This is how you do it. This is how quality customer service is prioritized over increased profit margins. You could learn a couple dozen things from this company.

- Damiel Goodge

Able to get a tech out the same day I called. Garage door sensors quit working and he offered to fix my old ones for a cheaper price or to put in new ones… I took the new ones. Tech was very nice and personable and fixed the issue. Told me what was going on etc.

- Kelly French