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Excellent work, technician gave me all the options and I choosed want to do. Upon repair technician found the tube the springs go on was nearly cut threw. Technician had all the parts, quick repair. Technician was awesome.

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Lashad, the technician, was very professional, courteous and completed the repair quickly.

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Our service technician was David Simpson. He went over all the different parts of the door and provided options with no pressure to do any additional work. He answered my questions, explained the wearing of different parts on the garage door, just very knowledgeable. We have older doors and also needed one of the indoor garage door openers replaced. Again he explained the options since our model was no longer available. He was prompt, stuck to the cost estimate he provided as well as the timing to complete the job. I am most appreciative of his positive, friendly attitude while answering my questions as the service call was well after "normal" business hours. I ended up replacing springs, cords and rollers on both garage doors due to the age and wear of the components. The price was fair and the service was completely timely.

Review:

Our technician (David (A) - Simpson) was excellent! He was very professional and thorough. If we ever have garage door issues again, we will probably choose Precision and hope we get David! David diagnosed our issue as a bad motor. We definitely would have had David install a new one if the estimate of a Genie 1/2 HP chain drive ($695, $595 with coupon) would have been within $100 of a Loew's Genie 3/4 HP belt drive ($392 installed), but the $200 difference was too much to ignore! Actually, I installed myself and saved an additional $100. I don't mind paying for good service, but don't appreciate being gouged. Again, nothing but great reviews for David, just not impressed with Precision's pricing!

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Tom was very knowledgeable and had great knowledge of the system. He came for inspection provided a great solution. Thanks, Tom for your help. I would strongly recommend Precision Door Services.

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Amazing work!! Torsion spring broke on a Saturday afternoon and Mike came out the next day and fixed it in about an hour. Customer service was extraordinary. I would recommend to anyone that needs any type of garage repair.

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Neighbor recommend. Very satisfied. Thanks, Ken

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Came out within an hour on a snowy Sunday for an emergency repair. Professional and honest. Highly recommend.

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Derek was extremely helpful and we really appreciate the time he spent helping.

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Fast, professional, friendly and knowledgeable! We are impressed with the work and would highly recommend Precision Door to anyone in need of garage door repair.

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Whoo hoo! This process was seamless! As well the broken up payments were a life saver & very much appreciated! The best part of the day was my service tech, Dmitri. He was not only pleasant but incredibly kind & courteous. He identified the issue & went to work straight away. He even took the extra time to look at the single bay door which was acting wonky that your company also installed in 2010. It isn't ready for replacement yet but we will certainly be calling you when it is ready. Thank you so much for your time & effort as well as the incredible quality of customer service. Continued blessing to all of you. The Moore Smith Family.

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Matt Eberly was our installer, very courteous. Very knowledgeable and professional. He made me feel good about my choices. Thank you Matt.

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Service tech was good and service was prompt. But the pricing was taking advantage of us as we had limited choice and need out garage Door repaired. If we have have to utilize services for the door we won’t call you.

Thank you for taking the time to speak with our management team today. We never want our customer's to feel taken advantage of and appreciate you giving us the opportunity to turn this experience around for you. If you have any future questions or concerns please feel free to reach out to Chelsea directly.

Review:

After 19 years, our garage door opener failed. We also had a broken spring, which is what prompted me to call Precision at around 3 pm today. Dustin arrived by 6 pm, and worked while we ate dinner and left us with a new system that was probably long overdue. He was personable, well versed in his field, and helpful in every way. I could not recommend Dustin and Precision more confidently. I’ve used new start ups in the past, never again. Great job, Precision !

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Thank you, Rodney! You were very professional, and personable. Your work looks great!

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What a great experience. The technician, Kanye, that came out was amazing and had a great personality. He clearly knew what he was doing, had all the parts to do the job - no matter what option I chose from the three he gave me. No pressure and I’m impressed with how much he was able to get done in the time it took him.

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Precision was recommended by some friends. Precision lived up to their expectations and ours. Kayne was very professional. The work was done well and we are happy.

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We had used Precision before for our garage door needs and were always very satisfied, especially with the same day service. So, when we needed to replace our door, we called Precision. Megan came that day and explained everything to us and we picked out the door and opener we wanted. Within several weeks our door was installed and the new very quiet opener put in. Our installer even went above and beyond and set up the openers in our cars and our phones. We are very, very pleased. Will recommend them to everyone.

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Right on time, gave me three options, did the work quickly and works great.

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Payton called ahead about 1/2 hour prior to the appointment time and was precisely on time. He was friendly, and explained the cost of repairs providing me with three options. Precision and their employees are definitely 5 STAR company.

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Incredible service. From online chat Saturday evening to completion of repair by noon on Sunday w/o weekend premium rates was nothing short of amazing. David C was professional and personable while also incredibly efficient. Replaced the broken extension spring type to a torsion spring type in just a few hours. Will definitely be our go to provider for any future needs.

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Knowledgeable, precise and super professional

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I have used precision door each of the 3 times I S had problems with my door. They have always been professional, knowledgeable and communicate very effectively through the entire process. I have been very happy and will use them again.

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Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!

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Megan Jewell was awesome meeting with us and doing the quote today! The lady answering the phones was extremely friendly as well yesterday. We are just confirming we are getting the best value pricing before placing the order Thanks Larry

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Kane was a very nice young man

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These guys did an excellent job. I called and they showed up within 3 hours. Waited for me to arrive, gave various repair options, fixed the problem, invoiced me, and sent the final documents via email. No fuss no muss; seamless experience.

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Alex arrived on time, assessed the problem, gave us an estimate and replaced the parts quickly. Also, in conversation discovered he has a cat, I too have a cat, his cat and my cat has the same name! What are the odds? I would recommend your service. Thank you.

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Very nice technician. Very clean job.

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We had a new everything but the door! Great job, Alex(our Tech) and David ( apprentice Tech) were very thorough, explaining everything, and our options, no hard sell, door works great, will definitely recommend this company.