Precision Garage Door Service of Columbus was an excellent choice. Their overall process was excellent from the scheduling to the Technician (Kortney) performing the service. They were true to their word that the tech would be on time and notify us 15 - 20 minutes before arrival. Everything was explained as to what needed to be done. An estimate was provided before anything was done to the garage door repair work and said work was done in a timely manner. I would recommend Precision Garage Door Service to anyone needing such repair work. Very pleased!

- Doug Wallace

I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

- Brad Corbett

I believe the guy that came to my house was named Corey. It was straight forward on pricing and set to work right away. Probably was done within 45 mins. I would use the service again. The price I didn’t love $416 for a single spring replacement but what you going to do?

- Thomas Montgomery

Resposive. Knowledgeable. Reasonably priced. I'm a big fan of Precision Garage door - especially their technician, Courtney. He was a real pro, and had our garage door back in action in no time.

- Erik Bjornard

Great customer friendly installer. Called with broken spring that was under warranty and fixed the same day I called

- John Annarino

Very positive experience . You met my expections and more . Problem solved . Courtney was the tech and was courteous , professional , helpful , and a pleasure to interact with . Same day service !

- Dave Rafeld

Responded within 20 minutes of the scheduled. Was courteous and diligent with the problem solving. The problem was one he had not seen before, but talked to his supervisor twice and discovered the needed solution. He spoke with the factory to obtain the part under warranty. Turns out Genie only warrants parts for 1yr, but Precision stepped up and honored their 2yr warranty. It was nice they did that since I was 3 days out of warranty. Precision is the type of company that other companies should model their business after.

- M.A.T.

I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.

- Sandi Rockwell