It was so nice to find out that my warranty was still good and my tech got to my house quickly and fixed it and saved my wife and I motorcycle ride.

- Jerred Mitchell

Prompt and pleased with repair.

- Connie Wood

Tech Kourtney was professional, well experienced and kind. We absolutely appreciated his service. Thank you.

- Angela BUrton

It's the nature of the beast. First, I had no immediate need for your services. I recently bought my condo and noticed squeaking from the garage door opener. I was wanting to be proactive and contacted your firm, and was thinking to set up a maintenance plan. When your company man came on the same day I called, that was fine. He was a good guy and indicated that the equipment was probably original, which is about 35 years old. I realized it's time to get new parts as needed and he came up with a quote of just over $2,000. It was sticker shock, yet I agreed to the price, though had no clue what needed to be done and the cost of each item. He was there for 3 hours, and itemized everything out, and I paid the bill. At the same time I don't know what exactly the replacement parts are, and don't know if I got a good deal or got taken to the cleaners. It would be good if someone would come out and go over the work done and match up the new parts, and verify the pricing. It's the first time I have ever dealt with a garage door issue, and I should have done some homework before contacting a garage repair firm.

- Michael Watson

Kourtney was so nice and personable. I appreciate how he worked so hard to save my garage door so I did not have to purchase a new one.

- Deborah Garden

The tech that came to my home today was amazing. I knew I would get good service because I have seen so many reviews of your company on our neighborhood web page. Thank you so much.

- Virginia Heidtman

I am a repeat customer with Precision and have always been beyond satisfied with the technician work for each job order. This time I replaced my Garage door opener and I got all new components and parts. Precision always show up as expected and complete the job right the first time. I appreciate Precision being a 24 hour company because you never know when a disaster will strike especially in the winter months. Thank you Precious team.

- Angelique Huntley

Great job, great price and great person who did the installation. Couldn't be happier.

- Simon Blackburn

Kortney was friendly, professional, and quick! Made an appointment at 11:00am and the new opener was installed by 3!

- Amanda McEvoy

Very fast and courteous. I would definitely recommend.

- Kelly H

Courtney was the rep who serviced our garage door and did a great job. Simple repair. No issues at all.

- Chris Hickman

Prior experience with Precision Garage Door.

- Thomas Morley

I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.

- Rosemarie mills

Technician was a friendly guy. Alerted him of the problem, he let me know the estimate to fix my functional existing garage door opener. After further investigation, it was determined that it could not be repaired and couldn't be put back together, functional and in its pre-existing condition. While I'm not necessarily questioning the technician, the situation put me in the position to pretty much buy another one on the spot. Could I have refused? Yes, but then I would have had to do another round of research and get second opinions on something that I thought was a $200 repair and not a $1,600 purchase. Just wasn't comfortable how it went down. The technician did a great job of installing and it works very well so far.

- Doug Etgen

Precision Garage Door Service of Columbus was an excellent choice. Their overall process was excellent from the scheduling to the Technician (Kortney) performing the service. They were true to their word that the tech would be on time and notify us 15 - 20 minutes before arrival. Everything was explained as to what needed to be done. An estimate was provided before anything was done to the garage door repair work and said work was done in a timely manner. I would recommend Precision Garage Door Service to anyone needing such repair work. Very pleased!

- Doug Wallace

I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

- Brad Corbett

I believe the guy that came to my house was named Corey. It was straight forward on pricing and set to work right away. Probably was done within 45 mins. I would use the service again. The price I didn’t love $416 for a single spring replacement but what you going to do?

- Thomas Montgomery

Resposive. Knowledgeable. Reasonably priced. I'm a big fan of Precision Garage door - especially their technician, Courtney. He was a real pro, and had our garage door back in action in no time.

- Erik Bjornard

Great customer friendly installer. Called with broken spring that was under warranty and fixed the same day I called

- John Annarino

Very positive experience . You met my expections and more . Problem solved . Courtney was the tech and was courteous , professional , helpful , and a pleasure to interact with . Same day service !

- Dave Rafeld

Responded within 20 minutes of the scheduled. Was courteous and diligent with the problem solving. The problem was one he had not seen before, but talked to his supervisor twice and discovered the needed solution. He spoke with the factory to obtain the part under warranty. Turns out Genie only warrants parts for 1yr, but Precision stepped up and honored their 2yr warranty. It was nice they did that since I was 3 days out of warranty. Precision is the type of company that other companies should model their business after.

- Mark and Cathy Taylor

I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.

- Sandi Rockwell