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This is my second use of services from Precision Garage Doors. The first was about 12 years ago at a prior residence to replace a broken spring on a garage door. The work was done promptly and professionally. The second service being at our newer residence to replace the entire garage door rod and spring assembly. The company dispatched a technician, Jake Jones, who arrived in two hours. He disclosed various options to replace the ten year old rod and spring mechanism installed by the condo builder that had failed. Jake then installed the new rod and spring mechanism option we chose in two hours. A great job. I highly recommend Precision Garage Doors and will use them in the future. Our condo has two single garage doors. If/when the other garage door door has issues so should

- Albert Yockey

I have never been disappointed with Precision Garage Door company. They are always quick to respond. This time Tom was the technician who came to fix my problem. Very polite and professional. He knew exactly what the problem was and fixed it in a timely manner.

- Cheryl Roosa

Great service. He greased everything so all is quiet

- Enid Versteeg

This technician Jacob Jones was excellent explained everything was not pushy on sales

- Nikki Jackson

Years of past servicing! Highly professional and competent.

- Steve Gunder

I’ve used this company in the past at a different house. I got prompt service from an extremely polite tech. He came on time informed me of what needed done. Explain the cost and said which of the items needed done right then and that there were two that could wait iuntil later if I couldn’t do it all at once. We agreed to do all the changes at one time. He provided exemplary service as he knew that this had put a major inconvenience in my plans. The gentleman was extremely polite and courteous and did an excellent job. Thank you so much for your prompt service and the excellent job!

- Jennifer Boehm

The person who came was great and very courteous he explained how to reset door.

- Ronald Babbs

Hello, the guy who came fix our garage door was excellent.

- Segar Patel

Excellent service. On time, diagnosed the problems and was able to do the repairs right away. Highly recommend. Missy Jacob, Worthington OH

- Mary Jacob

Yes, precision Garage Door of Columbus met my expectations…and then some. The phone representative gave me clear options. Tom Palmer, Technician, called ahead announcing when he would arrive. He was prompt, congenial and gave careful attention to explanation of needed service, as well as options. No rush. (Even the Invoice is helpful as it presents detailed disclosure of parts and prices.) An advertising coupon reminded me to call Precision Garage Door this time, but it was their past good work that gave me confidence to call again.

- A Satisfied Customer

Just want to say that the service tech, Trevor, was outstanding in terms of understanding the issue I had and worked hard to resolve the problem. The door issue I had was unique and specific to the door bottom weather seal and how it contacted a very uneven cement garage floor. I'm satisfied with the outcome of Trevor's work. His customer rapport is excellent and you can easily tell he knows what he is doing. He works hard. Nice guy for sure. Everything was fully explained ahead of the work being done.

- Tom T

Received great service from Precision Garage Doors today. Easy to schedule, showed up on time, Imani was familiar with the issue and fixed it professionally and timely. Also went beyond the call, upon leaving, noticed the door wasn’t flush with the ground and came back in to fix it! Also lubed all the wheels! Efficient, polite and knowledgeable with system. Great job!!!

- Christina Anderson

Pat, the Precision Service Tech that repaired our garage door on 11/04/ 2025 deserves a 5 Star rating. He arrived on time, worked very efficiently and was courteous. I am very pleased with our Precision Garage Door and also with the Precision Service Personnel that installed my new garage door in 2021. Since then, I have recommended your company to several of my friends and will continue to do in the future.

- Mark Riggs

The torsion spring on my garage door broke on a Saturday - called Precision Spring they said a serviceman could come out that same day - serviceman arrived on schedule and completed the repair efficiently -garage door now works fine.

- Don Stout

Jake was very knowledgeable and provided excellent customer service!

- Antoinette Pallotta

Thank you for the quick service!

- Milan Orbovich

I called Precision Garage Door because I had used them at another residence. The background on the most recent call is: my wife and I came home and while exiting the garage, I pressed the button to close the garage. As the door came down, one of the cables broke and I heard a large boom. The garage door was cockeyed and couldn’t be moved up or down. I called Precision that evening and the earliest they could get to me was the following morning. Around 10:10 A.M. Mr. Danny Quinn called and told me he was on his way. After arriving, approximately 40 minutes later, the problem was fixed. He was very friendly, clearly knew what needed to be done, wanted to get this fixed ASAP so we could get our cars out of the garage. I was so impressed by this young man…..the next time I will specifically ask for him to come out.

- Larry Seifert

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

- Phyllis Fargo

Precision sent someone out in less than 24 hours. Our technician Matt explained all the repairs and had the parts on hand.

- Laura Bailey

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

- Michael Keenan

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

- Jordy Ventresca

I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.

- Sandi Rockwell

Very professional. Explained all my captions and I selected what worked for me at this time. Will call again in the future

- April W

Young lady very nice and polite plus very knowledgeable. I'll stick with precision. She installed a new motor and taught me how to operate new remote key pad.

- Jane Thomas

Patrick was great. I thought I was going to need a whole new door but he was able to fix the problem, and do some preventive work as well. Same day appointment, highly recommend!

- Brooke Hudson

Robbie Deshotel and Imani did a very good job repairing my door. They were personable and respectful and very professional. I was given a full assessment of what repairs could be done and which ones were absolutely necessary to be done. The cost of each component was presented to me and I was able to choose what exactly I wanted them to do. Good experience overall.

- Gary Rutledge

We are very pleased with our choice of Precision as we found each person that we came in contact with to be very professional, knowledgeable and courteous. The project was completed in a timely manner and to our satisfaction. We are very happy to recommend Precision.

- Penny Lemerise

Team was prompt and professional. Communicated well and finished the job in a timely manner. Very pleased with the experience overall.

- Gourmet Fresh

What an incredibly friendly team. These two arrived right on time and began the diagnostics on our door, they didn’t overstate the repair, they simply invoiced what was needed. It was repaired within a 2 hour window and with guarantees included. Thank you Precision Garage Door of Columbus.

- Rhonda & Bryant Myers

Tim was very professional and courteous, he explained everything well and I felt like he wasn't trying to rip us off. mush appreciated.

- Anthony MacAdam