Read what people are saying
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Our opener died yesterday morning. It's Saturday, it's cold, and the snow storm was predicted for today. I called a couple places but couldn't get an appointment until who knows when. I called your company and the lady said someone would be here between 12 and 4. I was thrilled! Dillon called on his way. He did a great job. He was friendly, professional, and knowledgeable. I felt so bad for him having to work, without gloves, as cold as it was. The door is opening and closing seamlessly. We had used a different company for 37 years, but couldn't be happier with Precision. Thank you!

- Cindy Cummins

Because Precission is the best company I’ve ever dealt with. Great efficient technicians. Always a great outcome!

- Catherine Sinay

Same day response. On time. Professional. Courteous. Quality diagnosis and options to choose from. Thank you!

- Jerry Johnson

The company already had excellent reviews and we were able to make an appointment by calling at night when we discovered the problem. Dannie was there the next morning.

- Hilary Apfelstadt

This company provided excellent communication while arranging an appointment. We had Jacob arrive and he was very personal, professional and explained everything that was being done.

- Gregory

Between the super friendly lady that I spoke to on the phone (sorry that I forgot your name), to Dylan, the amazing technician that set my mind at ease, this company is top notch in every way. One of my torsion springs went bad and I actually called another company the night before. I did not have a good feeling with them right off the bat. The tech indicated that he had to remove the springs to get the sizing before he could give me a price. This should have been a red flag to me, but I let him proceed. After being quoted ridiculous pricing, and the tech dropping both springs from the shaft to the ground, I called Precision Garage Door of Columbus on the spot. The woman who took my call was kind, clear, and sympathetic to my situation. Within an hour, Dylan was at my home reviewing the work with me. Because of these two individuals, I immediately found trust and comfort in who I had hired. Dylan was very clear in his description of the work, and also stated that he would be replacing the shaft and additional parts to ensure that the garage door was completely safe for my family and I to be around. I was provided very fair pricing that was significantly less than what I was quoted with the first company. Dylan had the work completed in one hour, was polite, sympathetic to our situation, and very knowledgeable, answering all of my questions about the springs and proper maintenance. Precision won my business today, and for all future needs. Thank you for being a professional, courteous, trustworthy company. I would not hesitate to recommend Precision to anyone needing garage door services!

- Justin Lutz

Their garage door service is very much appreciated! A technician came out on New Year's Eve and got our garage door working again.

- Anita Miller

Our garage door opener quit working after partway closing the garage door. We had previously had Precision change our system from 2 springs to 4 springs and replace the rollers when one of the springs broke and were very happy with the work they did. I called to see when they could come out this time and was pleasantly surprised that it would be the same afternoon! Tom contacted us to let us know he was on the way and showed up within an hour or two after I had called to make the appointment. He provided a couple of options for the replacement of our 16-year old garage door opener and completed the work within a couple of hours. We couldn’t be more pleased with the friendly, quick response time, and courteous and professional work!

- Blair Fujii

Tom was very pleasant and professional. He explained very to clearly what we needed and why we needed it. He was very careful of our property. He cleaned everything up and made sure all our questions were answered before he started. Precision and Tom are now my company and tech for my garage door needs.

- Ron Cooper

I’m a repeat customer. Last year, we had our garage door opener replaced along with updating other moving parts. This year I moved and couldn’t believe the noise coming from my garage door opener! Tim came out, inspected the outdated, on-it’s-last-legs equipment, and gave me estimates on two ways to modernize the door opening system depending on my budget. He had all parts on the truck and I soon had a garage door that I am confident that it will open quietly and smoothly every time.

- Lisa H.

Brad came out and took care of us, and we could not be more pleased with his service. Just an extremely professional and enjoyable person.

- Jeffrey Bell

This is my second use of services from Precision Garage Doors. The first was about 12 years ago at a prior residence to replace a broken spring on a garage door. The work was done promptly and professionally. The second service being at our newer residence to replace the entire garage door rod and spring assembly. The company dispatched a technician, Jake Jones, who arrived in two hours. He disclosed various options to replace the ten year old rod and spring mechanism installed by the condo builder that had failed. Jake then installed the new rod and spring mechanism option we chose in two hours. A great job. I highly recommend Precision Garage Doors and will use them in the future. Our condo has two single garage doors. If/when the other garage door door has issues so should

- Albert Yockey

I have never been disappointed with Precision Garage Door company. They are always quick to respond. This time Tom was the technician who came to fix my problem. Very polite and professional. He knew exactly what the problem was and fixed it in a timely manner.

- Cheryl Roosa

Great service. He greased everything so all is quiet

- Enid Versteeg

This technician Jacob Jones was excellent explained everything was not pushy on sales

- Nikki Jackson

Years of past servicing! Highly professional and competent.

- Steve Gunder

I’ve used this company in the past at a different house. I got prompt service from an extremely polite tech. He came on time informed me of what needed done. Explain the cost and said which of the items needed done right then and that there were two that could wait iuntil later if I couldn’t do it all at once. We agreed to do all the changes at one time. He provided exemplary service as he knew that this had put a major inconvenience in my plans. The gentleman was extremely polite and courteous and did an excellent job. Thank you so much for your prompt service and the excellent job!

- Jennifer Boehm

The person who came was great and very courteous he explained how to reset door.

- Ronald Babbs

Hello, the guy who came fix our garage door was excellent.

- Segar Patel

Excellent service. On time, diagnosed the problems and was able to do the repairs right away. Highly recommend. Missy Jacob, Worthington OH

- Mary Jacob

Yes, precision Garage Door of Columbus met my expectations…and then some. The phone representative gave me clear options. Tom Palmer, Technician, called ahead announcing when he would arrive. He was prompt, congenial and gave careful attention to explanation of needed service, as well as options. No rush. (Even the Invoice is helpful as it presents detailed disclosure of parts and prices.) An advertising coupon reminded me to call Precision Garage Door this time, but it was their past good work that gave me confidence to call again.

- A Satisfied Customer

Just want to say that the service tech, Trevor, was outstanding in terms of understanding the issue I had and worked hard to resolve the problem. The door issue I had was unique and specific to the door bottom weather seal and how it contacted a very uneven cement garage floor. I'm satisfied with the outcome of Trevor's work. His customer rapport is excellent and you can easily tell he knows what he is doing. He works hard. Nice guy for sure. Everything was fully explained ahead of the work being done.

- Tom T

Received great service from Precision Garage Doors today. Easy to schedule, showed up on time, Imani was familiar with the issue and fixed it professionally and timely. Also went beyond the call, upon leaving, noticed the door wasn’t flush with the ground and came back in to fix it! Also lubed all the wheels! Efficient, polite and knowledgeable with system. Great job!!!

- Christina Anderson

Pat, the Precision Service Tech that repaired our garage door on 11/04/ 2025 deserves a 5 Star rating. He arrived on time, worked very efficiently and was courteous. I am very pleased with our Precision Garage Door and also with the Precision Service Personnel that installed my new garage door in 2021. Since then, I have recommended your company to several of my friends and will continue to do in the future.

- Mark Riggs

The torsion spring on my garage door broke on a Saturday - called Precision Spring they said a serviceman could come out that same day - serviceman arrived on schedule and completed the repair efficiently -garage door now works fine.

- Don Stout

Jake was very knowledgeable and provided excellent customer service!

- Antoinette Pallotta

Thank you for the quick service!

- Milan Orbovich

I called Precision Garage Door because I had used them at another residence. The background on the most recent call is: my wife and I came home and while exiting the garage, I pressed the button to close the garage. As the door came down, one of the cables broke and I heard a large boom. The garage door was cockeyed and couldn’t be moved up or down. I called Precision that evening and the earliest they could get to me was the following morning. Around 10:10 A.M. Mr. Danny Quinn called and told me he was on his way. After arriving, approximately 40 minutes later, the problem was fixed. He was very friendly, clearly knew what needed to be done, wanted to get this fixed ASAP so we could get our cars out of the garage. I was so impressed by this young man…..the next time I will specifically ask for him to come out.

- Larry Seifert

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

- Phyllis Fargo

Precision sent someone out in less than 24 hours. Our technician Matt explained all the repairs and had the parts on hand.

- Laura Bailey