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about Precision Garage Door in:
Dublin Area, OH
Precision Garage Door of Columbus Ohiohas received 520 reviews, averaging 4.87 Stars:
Dublin, OH
Product:
Technicians: Mike McClellen
Hilliard, OH
Two words describe James’s diagnosis and repair service skills: honesty and integrity. We discussed the main reasons I was having issues with my door opening. Solved on the spot. I purchased new rollers to replace the 20+ year old originals. We also addressed how the recently repainted door and new frame trim were the probable cause. No pressure; he left the roller decision entirely up to me.
- David Joy
Worthington, OH
James is a very skilled technician who diagnosed the problem with our garage door and repaired it quickly and efficiently. I am well pleased with the service of Precision. I also liked the senior citizen discount that was offered. My wife is overjoyed with the results of James’ work.
- Joseph Kohler
Dublin, OH
I cannot possibly give enough praise to this company! I have always used them for my garage door and they have provided fast and exceptional service. Mike came out today and was absolutely wonderful to work with. This is the only garage door company you should call in Columbus!!
- Sara Enright
Hilliard, OH
Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.
- Roger Garland
Dublin, OH
No Problems. The service agent did a great job identifying and solving the problem.
- Dave Koehler
Hilliard, OH
I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!
- Hannah Sutton
Dublin, OH
Last night, August 8th, I discovered that our garage door springs needed to be adjusted. I didn't want to take the chance that the springs would break or that the extra strain would damage the motor. While trying to decide who to call I remembered your TV ads and gave Precision a call about 5:00 p.m. A service appointment was easily set up and your employee, David Morgan, arrived as promised about 6:30 p.m. David adjusted the spring tension on the door and now the door operates properly. Thanks for your company's prompt and excellent service.
- Mark Cadwell
Hilliard, OH
I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.
- David Basford
Hilliard, OH
Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!
- Therese Grieco
Hilliard, OH
We had a wonderful experience with Precision! Our garage door opener system broke unexpectedly. I made a call into Precision late in the evening on a Monday and they had someone at my home to help the following morning on Tuesday. Mike was extremely helpful and kind. He had everything set up and ready to go for us in no time! We are extremely grateful for the support and help and will definitely recommend this company to our friends! Thank you!
- Amanda Bindel
Product:
Technicians: Mike McClellen
Dublin, OH
Adam Moore was an outstanding tech.! He was knowledgeable, efficient, polite, and very customer-centered! He is a top-notch employee!
- Neal Handler
Hilliard, OH
Needed help troubleshooting non-working garage door opener. Was able to schedule next day service. The tech was great! Problem efficiently solved.
- Margaret Verrall
Worthington, OH
New springs, rollers, and opener. Everything went well and Chaz did great work
- Peter Lou
Product:
Hilliard, OH
Something happened to the cable that wouldn't allow our garage door to close when we left for work in the morning. Called Precision around 7:30 am and they had a technician at the house at 10:00 am. He discovered the cable jumped off the wheel. Nothing was broken. He corrected the issue and re-adjusted the door. Very happy with the quick response and professionalism of the field tech.
- Mark H.
Hilliard, OH
Chaz was a very nice representative and fix the issue I had with my keypad. He was the installer of my new garage door, so it was nice to have him be the one that come to address the problem.
- Lora Bayati
Dublin, OH
Matt has been great! Very quick to get out here and very knowledgeable and helpful with fixing the garage door and educating us on what is going on. Very appreciative of him!
- DJ Jarrad
Hilliard, OH
Dustin and his trainee were GREAT! They fixed the problem in no time, but some issues persisted, so they installed a new part, and VOILA!, fixed!
- Gil Couto
Worthington, OH
Your technician, Megan Wills is superb and very professional.
- Augustine Fordjour
Dublin, OH
A huge shout out to Mike McClellan, the technician who replaced our broken door parts. He arrived promptly, evaluated the situation and communicated with us throughout the process by providing us with information on our options. We found Mike accountable and professional and were extremely pleased to have a quiet and well functioning garage door after all of his hard work.
- Terri Venesy
Dublin, OH
Dave, the Precision tech, exceeded my expectations. He arrived early in the expected time window, looked at the door condition and we discussed a range of repair and replacement choices. We thought he was thorough and we were very, very happy to know he had everything he needed on the truck. I commented I recalled the Precision commercial which includes the line that the trucks are like a warehouse on wheels. That certainly was true. Dave worked for about five hours straight, and the door works beautifully. It may seem expensive but when I look at it on a per-use basis, it is very, very inexpensive. And it is whisper-quite compared to the previous door motor. Dave's comments about Precision were very positive, reinforcing my decision to call for the service. I will be showing the work to my neighbors when I get the chance.
- Tom Holton
Hilliard, OH
Joshua did an outstanding job. He was on time! Knowledgeable, friendly, fast service. Highly recommend the service but Joshua was the best! Kim Harter
- Kim & Larry Harter
Dublin, OH
Very good service. Technician was very knowledgeable and professional. I called in the morning and had a tech on-site a couple hours later. Sticker shock. It was very expensive. The electric eye (safety feature) and spring was replaced. The spring was a recommendation. I am sure a smaller shop would recommend them, just be prepared $$$$$.
- My Name
Dublin, OH
Tom, your Service Tech was the best!
- Doug Thayer
Hilliard, OH
Excellent service and so knowledgeable.
- Randy Thomas
Dublin, OH
Excellent customer service; excellent repair work. Repair tech exhibited great manners (Service with Smile ) and he kept us informed about all our repair options. The work was done on time as promised !!! We highly recommend Precision Garage Door's 7/day repair services.
- AK
Hilliard, OH
I had precision install a new door in July of 2023. No problems with it until recently when it started making some noise while going up. I called and got someone here next day. He had to realign the door due to settling. Now no more noise and the whole thing is quieter than when 1st installed. Fine job every time I have used precision.
- Allen Paul
Dublin, OH
Had a 16-year-old spring break on my garage door this morning (nothing else sounds like that noise coming from your garage!). I contacted Precision after a quick web search for help, and saw their great reviews and promise of same-day service. I set up the appointment via their online live chat. Their representative, Mike, showed up the front end of their appointed time slot. Very personal and professional, he offered me some options, and completed the job in under 2 hours. Could not have been easier!
- Richard Beatty
Product:
Dublin, OH
Great service, Dave thoroughly educated me on the process. He exceeded my expectations.
- Cydney Philbin
Hilliard, OH
THE MAN YOU SENT WAS NICE, AND POLITE. HE SOLD ME A NEW OPENER, AND DID A VERY GOOD JOB.
- Bill Coulter
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
First time working with Precision Garage Door. Excellent experience. Called to request a service call at 9:15 am and they were knocking at my door 3 hours later. Mike, the Technician, was professional, detailed in his work, informative and great to have around. I would recommend these guys to anyone. I was extremely satisfied. Thank you!!!
- Bill Schnese