Our technician today was Cameron Fry. Very happy with the service he provided. It was great they could come same day, he was timely and was even better that he called and was able to come earlier than initially expected. Very easy to work with and helpful went above expected service. Also worked very timely and efficiently. When I was a little apprehensive with cost as I didn't have much of a frame of reference, I greatly appreciated that the company was willing to work with me on it. All I needed was a garage door removal but it saved me extra time and the unnecessary risk of taking the door down myself. Highly recommend.
One thing to note as someone who also works at a company with an answering service, it did get my name and address wrong thankfully I saw and was able to call before he drove out so just keep an eye on that.
I am giving a 5 rating because I had questions regarding warranty of previous work performed by Precision. Management supervisor - Richard - spoke with me and provided more than satisfactory resolve. Cameron Frye was the technician who performed the work and was so helpful and authentic when referring me to management. I am grateful for the outcome and would utilize their services again if necessary
- Linda Harris
Service Provided:
Garage door consultation,General repairs & installation
I was very impressed with Gary L. He was very personable and got to know me a little before looking at the work. He didn’t just fix the broken spring. He educated me by giving a comprehensive overview on the various parts of my garage.
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Our technician today was Cameron Fry. Very happy with the service he provided. It was great they could come same day, he was timely and was even better that he called and was able to come earlier than initially expected. Very easy to work with and helpful went above expected service. Also worked very timely and efficiently. When I was a little apprehensive with cost as I didn't have much of a frame of reference, I greatly appreciated that the company was willing to work with me on it. All I needed was a garage door removal but it saved me extra time and the unnecessary risk of taking the door down myself. Highly recommend. One thing to note as someone who also works at a company with an answering service, it did get my name and address wrong thankfully I saw and was able to call before he drove out so just keep an eye on that.
- Alec Montemarano