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I feel like I was totally ripped off. The technician was prompt, professional, neat, and quick. But the price was a complete ripoff. I would never recommend this company in a million years. Just an FYI for those wanting to throw their money away, they charge about 325 plus dollars an hour for labor. Live and learn, I will never consider this company for future business and it’s my opinion you shouldn’t either.

Mr. Patterson, I want to first apologize for the negative experience that you had with our company, but, we are happy we were able to get your door up and running in a timely manner. As for the quality of parts, we use the highest quality parts that are locally made for our applications. The industry standard for springs is 10,000 life-cycles. Our springs are 30,000+ life cycles. We cannot speak to any other companies quality of parts or pricing but stand behind the parts that we install. Again, we are happy that we were able to help you get your garage door back and running properly. Over the life of the spring I do hope that you will see the quality difference in our products. If you have any further questions please reach out to me at 614-294-5190.

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Great quick service, service tech was very friendly and knowledgeable and had all the parts needed for my repairs.

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Repair person came when they said they would. Technician was very professional and friendly. Will totally use your service should the need arise!

Thank you David for the great review, we are happy to hear that you were happy with the garage door repair that you needed to have done. We look forward to working with you again in the future.

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Tim came out right away on a Sunday and provided excellent service. He had our door fixed and operating better than before in no time.

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Was very happy with our technician, Tim. He was very friendly and fixed our issue in a timely manner. Would definitely recommend

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Prompt, courteous. He explained the problem with the spring and the bearings, and replaced as needed.

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The tech did a great job and stayed late to get it done. He was very polite and efficient.

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This was the best in home service I have ever had. The technician called me when he was on his way & arrived right on schedule, Explained the entire process, gave an estimate & did a fantastic job. Kudos to Precision & their service representatives. The customer service that scheduled the appointment gave me options that were convenient for me. My problem door was repaired, the cost was very reasonable & I highly recommend them! All this accomplished in one day. Thanks Precision!

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Tim was very professional and timely. Greatly appreciated his work, would definitely recommend to anyone needing repairs.

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5 Stars Tim, the technician that came to my house, was very nice; very professional; and did a great job. The repair was not able to be made the night he came to my house, but he came first thing the next morning, even though it was his day off. There was a misunderstanding and the owner personally, and very promptly, called me. The problem was solved. I greatly appreciate the values of a family owned business. I am very pleased with the resolution and the owner's willingness to do his best to satisfy his customers. The owner exemplified exceptional customer service.

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Highly recommend, this company, they responded quickly, professionally and fixed the problem in under an hour, the tech was clearly on his game and made the whole process painless

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Great service! Technician was on time, had all needed parts available and disposed of all of the old equipment. He explained the use and maintenance of the new garage door opener. Thank you!

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Arrived quickly. Explained services needed. Completed work with parts on truck. Technician was very nice. Garage door was fixed within an hour or so.

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We had a broken spring and garage wasn't working. I called them on Monday and the door was fixed by Tuesday afternoon! The technician was friendly and knowledgeable. Great service with a fast turnaround I will definitely do business with precision again!! Thank you for your great service!

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I recognized the problem because our previous service tech indicated that we may have a weak spring. One of the springs broke and we're thankful that Precision could schedule a repair the next day. Tom did a great job and we were back in operation quickly.

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Excellent service! Technician was already in town and was happy to wait at the house while I drove home from work. Gregg was quick and had the springs replaced before my official appointment time. Was referred by a co-worker and base on my experience, will be referring as well!

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Tim was great. The service was precise and on time for same day service. Definitely 100% satisfied and would recommend to others

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Very polite/professional customer service, gave a two hour arrival time block, called one hour before arrival to confirm arrival time. The tech was polite, efficient, resolved all issues and best of all, the price was extremely reasonable and as outlined when the appointment was set. I highly recommend this company.

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Beth, the service was on time, very well informed and did a wonderful job. He sprung( into action) as soon as he arrived. I would have no problem referring your company to someone else. Thank You

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The appointment was quick. He explained everything to my son. corrected the problem. My door works ! Thank you

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The appointment was quick. He explained everything to my son. corrected the problem. My door works ! Thank you

Review:

My old garage door opener broke late on a Saturday night and I didn't know who to call. After a little research online I found Precision and called them Sunday morning. I was greeted on the phone with a friendly voice and set up a time window of 12pm to 2pm for the tech to come to my home. I received a confirmation email with a pic of The tech. Gary showed up on time and got right to work. My garage door was binding up and caused the opener to break. Gary installed a new opener and adjusted and lubed everything and it opens and closes so smooth now. It's also very quiet compared to the old unit. I was very impressed with Precision and so happy to get professional service even on a Sunday. I would refer them to anyone needing door or opener repairs. Thanks Precision!

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I chose this company because I used their service before when our automatic garage door opener malfunctioned. It was replaced in 2010 and we didn't experience any problems since it was replaced. Recently, our garage door would not open due to a torsion component, and other components needing replaced. The technician replaced all the parts and sounds better than ever. Everyone at Precision was professional, courteous and the technician was punctual. If I ever experience anymore issues with our garage door, we will definitely go with Precision again.

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Eric was very helpful and knowledgeable. We also found out we had known each other through high school so that was a nice surprise. He did a great job and we will definitely use you again for any other garage issues.

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Thank you

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I originally used Hamilton Parker. But knew they were not around any more. I looked in the phone book and saw your name (Precision) with a $15 rebate. The listing in the book looked very well presented. Yes, I took a chance and called. I talked with Allison and she was very professional on the phone. Answered all my questions. Gave me a time of between 10:00 am and 12:00 pm. Your tech arrived just after 10:00 am. Amazed me.Tim explained everything to me and recommended the overhaul. As it would be the best way considering the age of my door. Half way through I could tell that this was not his first rodeo. No wasted movements. He was in and out in about an hour. Tim is a great asset to your company. I will definitely recommend Precision to all my friends and neighbors.Tim performed the work as if it was his garage door being done. To put it in a nut shell (if it were possible) I am VERY WELL PLEASED with the work performed by Tim. Worth every cent. I am confident that this door will now last another 15 + years. Thank you, James Byrd P.S. Could you please send me a sticker to put by my door for repair s.

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The way Tim T sold it to me when he went over the product and I just felt he knew what he was doing and he amazed me watching him do the work. Very professional and fast. I can't pinpoint what caught my eye in the ads. Just needed it replaced and you did it. Thanks Tim Nice work. I like the way you communicate about the scheduling and letting me know through email what I needed.

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Tim went out if his way to accomodate my schedule. Thanks fir the quick response and next day apptmt!

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Timely friendly service. Would recommend this company to anyone in need of any garage door repair.

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Great job and super prompt. I was impressed that someone answered the phone at 9:00 pm! They had my door working perfectly by 4:00 pm the next day! Excellent service. Thank you.