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I found the company on the internet due to my opener was not letting the door to go down

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Precision Door came out, and the owner Jim installed our new garage door opener and motor. He was professional and on time. His work was thorough providing us with different options explaining things we would need to replace now and work we could do now but could address later. The work was done efficiently, and the installer was knowledgeable about explaining how everything worked. We were pleased with the work and would gladly have Jim and his company return. Excellent work!

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no issues...very pleased with techs & their attitude & work

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Searched in Home Advisor and this company was the first to follow up.they assessed issue and gave me the options. Since Current system was ancient, I opted for new motor and controls. Tech had new equipment on truck And did the switch out on the spot. Tech came out within 24 hours of first calling them and door fixed within 2 hours (Had new parts on the truck already. They responded quickly and efficiently and won my business.

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Highly professional, friendly people. I have always been pleased with their service and this time was no different. Highly recommended.

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We needed to have a spring replace. Dustin came the same day and replace the spring very quickly. He was very friendly and professional. We have had replacing the door on our list to do. Dustin was very knowledgeable and answered all of our questions and we ended up ordering a new door. Will be back to update our experience once that has been installed.

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The work was done right and quick. The guys did what was needed without pushing any extras. 100% improvement on both doors.

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Simply amazing. fast friendly and fair. Alex, who came out was a great asset for your company. Alex did a wonderful job from start to finish. We had Alex repair our door awhile ago and he did great Today was even better. I wish we could use you folks for other home repairs. You guys are the best. Never had a better experience

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Alex was prompt right on time. Very happy with the new opener.

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I feel like I was totally ripped off. The technician was prompt, professional, neat, and quick. But the price was a complete ripoff. I would never recommend this company in a million years. Just an FYI for those wanting to throw their money away, they charge about 325 plus dollars an hour for labor. Live and learn, I will never consider this company for future business and it’s my opinion you shouldn’t either.

Mr. Patterson, I want to first apologize for the negative experience that you had with our company, but, we are happy we were able to get your door up and running in a timely manner. As for the quality of parts, we use the highest quality parts that are locally made for our applications. The industry standard for springs is 10,000 life-cycles. Our springs are 30,000+ life cycles. We cannot speak to any other companies quality of parts or pricing but stand behind the parts that we install. Again, we are happy that we were able to help you get your garage door back and running properly. Over the life of the spring I do hope that you will see the quality difference in our products. If you have any further questions please reach out to me at 614-294-5190.

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Great quick service, service tech was very friendly and knowledgeable and had all the parts needed for my repairs.

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Repair person came when they said they would. Technician was very professional and friendly. Will totally use your service should the need arise!

Thank you David for the great review, we are happy to hear that you were happy with the garage door repair that you needed to have done. We look forward to working with you again in the future.

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Tim came out right away on a Sunday and provided excellent service. He had our door fixed and operating better than before in no time.

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Was very happy with our technician, Tim. He was very friendly and fixed our issue in a timely manner. Would definitely recommend

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Prompt, courteous. He explained the problem with the spring and the bearings, and replaced as needed.

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The tech did a great job and stayed late to get it done. He was very polite and efficient.

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This was the best in home service I have ever had. The technician called me when he was on his way & arrived right on schedule, Explained the entire process, gave an estimate & did a fantastic job. Kudos to Precision & their service representatives. The customer service that scheduled the appointment gave me options that were convenient for me. My problem door was repaired, the cost was very reasonable & I highly recommend them! All this accomplished in one day. Thanks Precision!

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Tim was very professional and timely. Greatly appreciated his work, would definitely recommend to anyone needing repairs.

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5 Stars Tim, the technician that came to my house, was very nice; very professional; and did a great job. The repair was not able to be made the night he came to my house, but he came first thing the next morning, even though it was his day off. There was a misunderstanding and the owner personally, and very promptly, called me. The problem was solved. I greatly appreciate the values of a family owned business. I am very pleased with the resolution and the owner's willingness to do his best to satisfy his customers. The owner exemplified exceptional customer service.

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Highly recommend, this company, they responded quickly, professionally and fixed the problem in under an hour, the tech was clearly on his game and made the whole process painless

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Great service! Technician was on time, had all needed parts available and disposed of all of the old equipment. He explained the use and maintenance of the new garage door opener. Thank you!

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Arrived quickly. Explained services needed. Completed work with parts on truck. Technician was very nice. Garage door was fixed within an hour or so.

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We had a broken spring and garage wasn't working. I called them on Monday and the door was fixed by Tuesday afternoon! The technician was friendly and knowledgeable. Great service with a fast turnaround I will definitely do business with precision again!! Thank you for your great service!

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I recognized the problem because our previous service tech indicated that we may have a weak spring. One of the springs broke and we're thankful that Precision could schedule a repair the next day. Tom did a great job and we were back in operation quickly.

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Excellent service! Technician was already in town and was happy to wait at the house while I drove home from work. Gregg was quick and had the springs replaced before my official appointment time. Was referred by a co-worker and base on my experience, will be referring as well!

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Tim was great. The service was precise and on time for same day service. Definitely 100% satisfied and would recommend to others

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Very polite/professional customer service, gave a two hour arrival time block, called one hour before arrival to confirm arrival time. The tech was polite, efficient, resolved all issues and best of all, the price was extremely reasonable and as outlined when the appointment was set. I highly recommend this company.

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Beth, the service was on time, very well informed and did a wonderful job. He sprung( into action) as soon as he arrived. I would have no problem referring your company to someone else. Thank You

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The appointment was quick. He explained everything to my son. corrected the problem. My door works ! Thank you

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The appointment was quick. He explained everything to my son. corrected the problem. My door works ! Thank you