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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 4 reviews, averaging 2.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

REVIEW UPDATE: I initially wrote a five star rating shortly after your technician replaced the cables, one hinge, and rewound the spring. The door was still running roughly. He stated he could do no more, and he recommended a new garage door. Later that day I watched your video on your website (Precision) to see if there was anything I could do to help the door until I could replace it. I followed your video's instructions (cleaning the track, tightening all the bolts, lubricating the spring with lithium grease, etc). This is when I discovered that the technician had stripped out 3 of the 4 bolts attaching the new hinge he had installed. He had not done any of the recommended items in your video, or even mentioned that they should be done. After I performed the items set forth in your video, and replaced the stripped out bolts on the hinge, the door is running much better and much smoother. I will be looking elsewhere for my garage door repairs in the future.
David Stallard
A Response from: Scott Minnick

David I would like to apologize about the recent experience you had with our company. Garage door repairs are never fun and always come at the wrong time. Customer satisfaction is very important to our company. I have tried to reach out by phone and left a voicemail to see if there was anything we could do. All of our technicians are trained to lubricate not only just the springs but all of the moving components of every door we work on. Also, the safety inspections states that the top panel is bending and sagging in the middle. This is why the technician recommended a new door because the structural integrity of the door has been compromised. Again, I apologize that the experience you had with us was less than optimal but wish you best in the future.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very expensive. They changed both springs which I can buy for $80 total at Home Depot charged me over $400, took the tech 20 minutes. Quick and easy fix if you don’t mind paying way too much
Now I’m Poor
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scheduled 2 to 4. Later, received a phone call moving appointment to 6-8. No one showed. Called after 8 to find out the system had me scheduled for the next morning which was never an option. With no options, rescheduled for the evening of the following day forcing me to miss a previously scheduled dinner meeting. Tech that finally arrived did a good job.
Toney Durieux
A Response from: Beth

Hi Toney, We're so sorry to hear about your scheduling experience; please rest assured that this issue was immediately addressed upon our discovery. We were shocked to hear about your experience, as it's not representative of our booking procedures. We're taking steps to ensure that this will never happen again. Having said that, we're glad to see that we were able to repair your door and get you back up and running that following day. We'll pass on your kudos to Tim as well! Lastly, we'd like to extend a $15.00 off coupon for this repair and your troubles. Please call to redeem! 614-294-5190.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was the tech who came to the house and explained everything and how it was done in replacing the springs and bearings. Very friendly and courteous.
Ronald Winnett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs