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Read what people are saying
about Precision Garage Door in:

Blacklick, OH

Precision Garage Door of Columbus Ohio
has received 73 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

I had the pleasure of meeting with Sarah Crowe within 1.5 hours of my initial call to Precision Door Service, and she was very professional and courteous doing our meeting. She explained multiple options that I could take to purchase our new garage door and was not pushy in the lease. Her professionalism is one of the reasons that I chose to go with Precision Door.

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Sarah C Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Sarah C
Review:

I chose Precision Garage Door because their ad said they were available on a. Clea Sunday. My service was Monday but that was fine. He arrived at 10 and located the problem right away. It was fixed and out within the hour. He even oiled our door. Cleaned up and took the trash. Thankful for this great service. I will use them again if needed, but I hope not. Maybe I should just recommend them to neighbors and friends.

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Tim T Service Provided:
Garage Door Opener Install

Technicians: Tim T
Review:

I just wanted to provide feedback related to my experience in repair/replacement of my door springs. My technician, Dustin K., was very knowledgeable, mannerable, considerate and professional. I appreciated his customer service and willing to accommodate our needs to assure our service was extraordinary. He's definitely a 5 star service technician (but I would give him 10 if the rating scale offered)! Thank you Precision of Columbus and a huge thank you to Dustin! He was extraordinary!

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Dustin K Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin K
Review:

A torsion spring broke on our garage door and the pricing to replace it was comparable to buying springs and doing it myself. That value was enough to tip me towards paying for service (which I've yet to do as an adult - I'm 35). The experience was outstanding. A gentleman (Dustin) roughly my age came by and gave me an exact quote that was reasonable. It was very apparent that he knew what he was doing, he was amicable and friendly, and he did the work on the spot and quickly. What pushed me towards this specific company was their years of experience, and where the other vendors looked to have less than ten, they tote over twenty. Should someone ask for a recommendation for a garage door or repair, I wouldn't shy away from recommending them (and Dustin in particular - my experience with him in whole was outstanding). I appreciate good business, and this was good business.

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Dustin K Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin K
Review:

Five stars Teck Jason.was great

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Jason O Service Provided:
Garage Door Opener Install

Technicians: Jason O
Review:

Walker came out replaced the keypad and set up 2 vehicles to open from the car. I was glad to see that it was Walker on the call, you are lucky to have him he is very polite and professional and a pleasure to work with. You might think about giving him a rase you wouldn't want to lose that guy...

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Walker F Service Provided:
Garage Door Opener Repair

Technicians: Walker F
Review:

The service and the quick response was amazing. If I could give more than 5 stars I definitely would. The technician that was sent out to our house was AWESOME! Jason Otero was not only friendly and kind, but was truly professional!! I highly recommend him and Precision for any garage door issue.

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Jason O Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jason O
Review:

Kayne was the technician that came out the same day our garage door spring broke and got it fixed. Very satisfied.

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Kayne S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Kayne S
Review:

Jason was very helpful. He reprogrammed our opener and didn’t push to buy a new one. I’ll call them again when I need more garage door work.

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Jason O Service Provided:
Garage Door Opener Repair

Technicians: Jason O
Review:

Very professional and reasonably priced. Called and came 2 hours earlier than the appointment

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Dmitri S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dmitri S
Review:

They arrived very quickly. Tyler was was very professional and got the job done in a very timely matter. I would recommend them highly

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service technician did not have the parts for a specified project. Told me it would be rescheduled for the next day. They never added me to the schedule so obviously my business is not important to them.

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A Response from: Jim Rapp

Michael thank you for taking the time to speak with our management team. Once again we apologize immensely for the error in our scheduling department, this is absolutely unacceptable behavior for us as we strive to provide each of our customers with excellent service and we failed on our end in delivering that service to you. If you have any further questions or concerns please reach out to our management team directly.

Service Provided:
Garage Door Repair

Review:

Daniel worked on our garage door over the summer (I apologize for my tardiness in submitting this). He called to let me know his arrival time (he was going to be early :) ). After doing a thorough inspection of the door, springs, and rollers, he let me know everything that needed to be done. His attention to detail was amazing. He was patient and took the time to answer all my questions. He replaced the spring and rollers, and made sure everything was working properly before he left. I also enjoyed talking to him about the outdoors! This is the third time I've used Precision Door Service and each time I have been extremely pleased with the customer service when I call to set up the appointment, as well as extremely pleased with the technicians. This is why I recommend your company to everyone and why I will continue to use you all when needed. Thank you!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were pleased to receive a same day appointment to fix our door. Your technician, Dan, was very nice and answered all our questions and offered his advice. We were pleased with his work.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Walker A did a very good job in no time at all, which means he was well trained and an expert at what he does, a good marketer too. He was patient enough to answer all my questions and explain some technical stuff. He presented your company and products in such a way that the customer makes a comfortable choice. Mr Rapp, you were well represented.

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Walker F Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Walker F
Review:

Sarah did a wonderful job explaining everything. Thank you

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Sarah C Service Provided:
Install Garage Doors

Estimators: Sarah C
Review:

Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I thought the light on our opener was staying on. The tech didn’t know anything about it. He said since it was a Craftsman he couldn’t do anything and I would have to utube it. Your techs came out before and did minor corrections on the system. I was not happy.

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A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback Marsha. After speaking with our management team this morning we appreciate you giving us the opportunity to turn around your experience with us and send out our senior technician to inspect the unit further so we can rebuild your confidence in our company.

Kayne S Service Provided:
Garage Door Opener Repair

Technicians: Kayne S
Review:

We were very pleased with the promptness, professionalism and quality of work of Dustin with Precision. Would highly recommend him for your garage door service needs.

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Dustin K Service Provided:
Garage Door Repair

Technicians: Dustin K
Review:

Top notch service, very trustworthy crew. I’ll be calling again when we move to our end house to have them install our opener there.

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Dustin K Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Dustin K
Review:

En W did a great job. He was on time, very good at explaining the problems with our door as well as giving us options for repair. He did a great job with the quality of work provided. He also took ownership of his work and represented the company in a very professional manner.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Gary was amazing! We've been in our new build for 3 years and of course the builders used the cheapest materials possible. He walked us through what failed and what to replace now so we don't run into more expensive problems in the future. He fixed our spring in under 45 minutes. I was also amazed that I called this morning to book an appointment and Gary was at my house by 2:30. We will be recommending you guys to all of our neighbors going forward!

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Gary L Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Gary L
Review:

Walker went out of his way to make sure that our three garage doors were operating properly and ended up replacing the springs on all three doors.

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Walker F Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Walker F
Review:

I was totally impressed and pleased at the service we received from Precision Doors. It was nothing like I expected. The day before, we were having problems with our garage door not going all the way down. It finally did, but today the same issue and I wasn't willing to take the chance of the door not going down at all and having to leave our cars out in the open at night. I did a search for garage door repairs and Precision Doors was the first that popped up. Normally, I check a few places when I'm looking for something, but what stuck out for me wasn't just the 5 stars. What caught my attention was the the section with the technician's bios as well as their pictures. That was a plus. The second thing that caught my attention was that there were very, very few low ratings and where the ratings were low, the owner addressed them and made them right. I did the online chat to ask questions. The person on the other end said that someone could come out today and gave me a 4 hour window. About 10 minutes after we ended the chat, a technician called to say that he was on his way! Wow!!! Payton arrived at the time he said he would. Very friendly, pleasant and personable young man who knew what he as doing. Walked around the garage, surveyed the situation, explained exactly what was going on and within 5 minutes, the problem was resolved. After he finished with the issue we called about, he pointed out the rollers on the garage door. It was something we never noticed before. One of the rollers was bent and the rest were rusted. We asked if we could make an appointment to have them replaced. "I can take care of that now." was his answer. Amazing!!! Within about 15 minutes, he had replaced all of he rollers. We're hoping not to have anymore issues with our garage, but if we do, we will not hesitate to contact Precision Doors and ask for Payton again. Thank you Precision Doors and thank you Payton!!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

We just had our aging garage door replaced. We have used Precision for several years and have always had excellent service. Our technician Matt was extremely helpful, and patient as he had to wait for my husband to get off his work calls to be able to communicate with him. I wish there were more companies with their work ethic.

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Matt E Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Matt E
Review:

Work was done professionally and courteously. Very pleased with your work.

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David C Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: David C
Review:

The service tech was on time. He explained all that he would have to do and let me know the breakdown on the cost. He was courteous and professional. The bar and springs were replaced in a timely manner. The main thing, it was great customer and repair service provided by Walker.

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Walker F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Walker F
Review:

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.

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Kayne S Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Kayne S
Review:

The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!

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Jeff J Service Provided:
Install Garage Doors

Estimators: Jeff J
Review:

Painless process.

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Tom P Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom P
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230