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Read what people are saying
about Precision Garage Door in:

Blacklick, OH

Precision Garage Door of Columbus Ohio
has received 69 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars Teck Jason.was great
Mike Zang
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker came out replaced the keypad and set up 2 vehicles to open from the car. I was glad to see that it was Walker on the call, you are lucky to have him he is very polite and professional and a pleasure to work with. You might think about giving him a rase you wouldn't want to lose that guy...
Dave Parent
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service and the quick response was amazing. If I could give more than 5 stars I definitely would. The technician that was sent out to our house was AWESOME! Jason Otero was not only friendly and kind, but was truly professional!! I highly recommend him and Precision for any garage door issue.
Steve Dunlap
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne was the technician that came out the same day our garage door spring broke and got it fixed. Very satisfied.
Chad & Krista Neal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was very helpful. He reprogrammed our opener and didn’t push to buy a new one. I’ll call them again when I need more garage door work.
Ben Daniels
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and reasonably priced. Called and came 2 hours earlier than the appointment
John Foster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They arrived very quickly. Tyler was was very professional and got the job done in a very timely matter. I would recommend them highly
Blaudwyn Robinson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service technician did not have the parts for a specified project. Told me it would be rescheduled for the next day. They never added me to the schedule so obviously my business is not important to them.
Michael Smith
A Response from: Jim Rapp

Michael thank you for taking the time to speak with our management team. Once again we apologize immensely for the error in our scheduling department, this is absolutely unacceptable behavior for us as we strive to provide each of our customers with excellent service and we failed on our end in delivering that service to you. If you have any further questions or concerns please reach out to our management team directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel worked on our garage door over the summer (I apologize for my tardiness in submitting this). He called to let me know his arrival time (he was going to be early :) ). After doing a thorough inspection of the door, springs, and rollers, he let me know everything that needed to be done. His attention to detail was amazing. He was patient and took the time to answer all my questions. He replaced the spring and rollers, and made sure everything was working properly before he left. I also enjoyed talking to him about the outdoors! This is the third time I've used Precision Door Service and each time I have been extremely pleased with the customer service when I call to set up the appointment, as well as extremely pleased with the technicians. This is why I recommend your company to everyone and why I will continue to use you all when needed. Thank you!!
Robby Simpson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were pleased to receive a same day appointment to fix our door. Your technician, Dan, was very nice and answered all our questions and offered his advice. We were pleased with his work.
Paula Flanagan
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker A did a very good job in no time at all, which means he was well trained and an expert at what he does, a good marketer too. He was patient enough to answer all my questions and explain some technical stuff. He presented your company and products in such a way that the customer makes a comfortable choice. Mr Rapp, you were well represented.
Vivian Unnah
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sarah did a wonderful job explaining everything. Thank you
Mark Hensley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.
Eldon Moulder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought the light on our opener was staying on. The tech didn’t know anything about it. He said since it was a Craftsman he couldn’t do anything and I would have to utube it. Your techs came out before and did minor corrections on the system. I was not happy.
Marsha Miller
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback Marsha. After speaking with our management team this morning we appreciate you giving us the opportunity to turn around your experience with us and send out our senior technician to inspect the unit further so we can rebuild your confidence in our company.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the promptness, professionalism and quality of work of Dustin with Precision. Would highly recommend him for your garage door service needs.
Bob Alexander
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch service, very trustworthy crew. I’ll be calling again when we move to our end house to have them install our opener there.
Steven Stefancic
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En W did a great job. He was on time, very good at explaining the problems with our door as well as giving us options for repair. He did a great job with the quality of work provided. He also took ownership of his work and represented the company in a very professional manner.
Stephanie Lark
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was amazing! We've been in our new build for 3 years and of course the builders used the cheapest materials possible. He walked us through what failed and what to replace now so we don't run into more expensive problems in the future. He fixed our spring in under 45 minutes. I was also amazed that I called this morning to book an appointment and Gary was at my house by 2:30. We will be recommending you guys to all of our neighbors going forward!
Melody Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker went out of his way to make sure that our three garage doors were operating properly and ended up replacing the springs on all three doors.
Todd Hempel
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was totally impressed and pleased at the service we received from Precision Doors. It was nothing like I expected. The day before, we were having problems with our garage door not going all the way down. It finally did, but today the same issue and I wasn't willing to take the chance of the door not going down at all and having to leave our cars out in the open at night. I did a search for garage door repairs and Precision Doors was the first that popped up. Normally, I check a few places when I'm looking for something, but what stuck out for me wasn't just the 5 stars. What caught my attention was the the section with the technician's bios as well as their pictures. That was a plus. The second thing that caught my attention was that there were very, very few low ratings and where the ratings were low, the owner addressed them and made them right. I did the online chat to ask questions. The person on the other end said that someone could come out today and gave me a 4 hour window. About 10 minutes after we ended the chat, a technician called to say that he was on his way! Wow!!! Payton arrived at the time he said he would. Very friendly, pleasant and personable young man who knew what he as doing. Walked around the garage, surveyed the situation, explained exactly what was going on and within 5 minutes, the problem was resolved. After he finished with the issue we called about, he pointed out the rollers on the garage door. It was something we never noticed before. One of the rollers was bent and the rest were rusted. We asked if we could make an appointment to have them replaced. "I can take care of that now." was his answer. Amazing!!! Within about 15 minutes, he had replaced all of he rollers. We're hoping not to have anymore issues with our garage, but if we do, we will not hesitate to contact Precision Doors and ask for Payton again. Thank you Precision Doors and thank you Payton!!!
D. Brown
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our aging garage door replaced. We have used Precision for several years and have always had excellent service. Our technician Matt was extremely helpful, and patient as he had to wait for my husband to get off his work calls to be able to communicate with him. I wish there were more companies with their work ethic.
Stephanie Reynolds
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done professionally and courteously. Very pleased with your work.
Barry Knaub
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was on time. He explained all that he would have to do and let me know the breakdown on the cost. He was courteous and professional. The bar and springs were replaced in a timely manner. The main thing, it was great customer and repair service provided by Walker.
Larry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.
Sheryl
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!
Marsha Miller
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Painless process.
Philip Albanese
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job for us. Gary was our installer and serviced as well as installed a new garage door for us. He was incredibly polite, professional and thorough. Thank you Gary for excellent service!
Lisa Dawes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door caught back bumper of my car this morning!! Ugh!! Called Precision Garage Door talked to Olivia who set me up with a repair person. Tim was out within 2 hours because of damage to door we have to replace. Tim was able to get door to close for today, they will be out in morning to replace door and its hardware. Not happy with myself but I am very happy with the service provided by Precision Garage Door today. Thank you very much, Rush and Debby Fielding
Rush Fielding
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a great job of getting my door back on track. A few panels got bent when it jumped the track. Discussed my options with Alex and decided to order a new door and opener. Overall I'm very impressed!
Ed Nesser
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision after seeing their advertisement on TV and reviewing their reviews. The technician arrived on time, was respectful and knowledgeable about his craft. He cleaned up the area after completing the work. I am very satisfied with my garage door repair which is working like a new door. My experience with Precision, from making the appointment, on their chat line, about 12:00 a.m., to the technician was great. Everyone was professional. I would use Precision again and also recommend to others.
Sakinah Salahu-din
Service Provided:
Garage Door Repair
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