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Read what people are saying
about Precision Garage Door in:

Blacklick, OH

Precision Garage Door of Columbus Ohio
has received 57 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.
Eldon Moulder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought the light on our opener was staying on. The tech didn’t know anything about it. He said since it was a Craftsman he couldn’t do anything and I would have to utube it. Your techs came out before and did minor corrections on the system. I was not happy.
Marsha Miller
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback Marsha. After speaking with our management team this morning we appreciate you giving us the opportunity to turn around your experience with us and send out our senior technician to inspect the unit further so we can rebuild your confidence in our company.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the promptness, professionalism and quality of work of Dustin with Precision. Would highly recommend him for your garage door service needs.
Bob Alexander
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch service, very trustworthy crew. I’ll be calling again when we move to our end house to have them install our opener there.
Steven Stefancic
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En W did a great job. He was on time, very good at explaining the problems with our door as well as giving us options for repair. He did a great job with the quality of work provided. He also took ownership of his work and represented the company in a very professional manner.
Stephanie Lark
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was amazing! We've been in our new build for 3 years and of course the builders used the cheapest materials possible. He walked us through what failed and what to replace now so we don't run into more expensive problems in the future. He fixed our spring in under 45 minutes. I was also amazed that I called this morning to book an appointment and Gary was at my house by 2:30. We will be recommending you guys to all of our neighbors going forward!
Melody Wilson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker went out of his way to make sure that our three garage doors were operating properly and ended up replacing the springs on all three doors.
Todd Hempel
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was totally impressed and pleased at the service we received from Precision Doors. It was nothing like I expected. The day before, we were having problems with our garage door not going all the way down. It finally did, but today the same issue and I wasn't willing to take the chance of the door not going down at all and having to leave our cars out in the open at night. I did a search for garage door repairs and Precision Doors was the first that popped up. Normally, I check a few places when I'm looking for something, but what stuck out for me wasn't just the 5 stars. What caught my attention was the the section with the technician's bios as well as their pictures. That was a plus. The second thing that caught my attention was that there were very, very few low ratings and where the ratings were low, the owner addressed them and made them right. I did the online chat to ask questions. The person on the other end said that someone could come out today and gave me a 4 hour window. About 10 minutes after we ended the chat, a technician called to say that he was on his way! Wow!!! Payton arrived at the time he said he would. Very friendly, pleasant and personable young man who knew what he as doing. Walked around the garage, surveyed the situation, explained exactly what was going on and within 5 minutes, the problem was resolved. After he finished with the issue we called about, he pointed out the rollers on the garage door. It was something we never noticed before. One of the rollers was bent and the rest were rusted. We asked if we could make an appointment to have them replaced. "I can take care of that now." was his answer. Amazing!!! Within about 15 minutes, he had replaced all of he rollers. We're hoping not to have anymore issues with our garage, but if we do, we will not hesitate to contact Precision Doors and ask for Payton again. Thank you Precision Doors and thank you Payton!!!
D. Brown
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our aging garage door replaced. We have used Precision for several years and have always had excellent service. Our technician Matt was extremely helpful, and patient as he had to wait for my husband to get off his work calls to be able to communicate with him. I wish there were more companies with their work ethic.
Stephanie Reynolds
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done professionally and courteously. Very pleased with your work.
Barry Knaub
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech was on time. He explained all that he would have to do and let me know the breakdown on the cost. He was courteous and professional. The bar and springs were replaced in a timely manner. The main thing, it was great customer and repair service provided by Walker.
Larry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.
Sheryl
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!
Marsha Miller
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Painless process.
Philip Albanese
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job for us. Gary was our installer and serviced as well as installed a new garage door for us. He was incredibly polite, professional and thorough. Thank you Gary for excellent service!
Lisa Dawes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door caught back bumper of my car this morning!! Ugh!! Called Precision Garage Door talked to Olivia who set me up with a repair person. Tim was out within 2 hours because of damage to door we have to replace. Tim was able to get door to close for today, they will be out in morning to replace door and its hardware. Not happy with myself but I am very happy with the service provided by Precision Garage Door today. Thank you very much, Rush and Debby Fielding
Rush Fielding
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a great job of getting my door back on track. A few panels got bent when it jumped the track. Discussed my options with Alex and decided to order a new door and opener. Overall I'm very impressed!
Ed Nesser
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision after seeing their advertisement on TV and reviewing their reviews. The technician arrived on time, was respectful and knowledgeable about his craft. He cleaned up the area after completing the work. I am very satisfied with my garage door repair which is working like a new door. My experience with Precision, from making the appointment, on their chat line, about 12:00 a.m., to the technician was great. Everyone was professional. I would use Precision again and also recommend to others.
Sakinah Salahu-din
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was great! Very knowledgeable and polite. Explained everything to me prior to the repair! I was also very pleased with my same day service on a Saturday!!
Joni Vance
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we're leaving at this morning to go to the store when we put the garage door down it went right backup I call persuasion door and they said they could be out today Alex showed up about quarter till one anhd we had have a new open her install and he did at fabulous job very courteous and polite young man and knew the business and will use you again thank you again for the quick service
Eldon Moulder
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My family has used you before and saw your ad in the Seton Church bulletin.
John Edwards
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was very professional and explained all that was wrong and what he would have to do to fix the door. i would call your company again and ask from him if I ever needed work done again. Thank you Jeff Morgan
Jeff/julie Morgan
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just received a free estimate with multiple opens to repair or replace garage door less than 12 hours after I called. Very courteous and professional staff
Judy Cilono
A Response from: Beth

Thank you Judy for the review on David, I am happy to hear he was able to answer all of your questions about replacing your garage door. Please let us know if there is anything we can do for you in the future.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was very efficient in taking care of my request... Im totally satisfied and would recommend Precision Door without reservation.
Anthony Cacchillo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When closing my metal garage door, a panel buckled on one side and two panel wheels came off the track. I thought it was ruined. I called Precision Door in an emergency situation and Tom was dispatched within 2 hours. Tom's first opinion was the door should be replaced. His methodical approach to get the door back on track was fantastic. He made adjustments, the buckled section actually righted itself, he inspected all sections for safety and operation and all was accomplished in 1 hour! You folks are fantastic! You are truly a five-star company.
David Sheets
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the repairman was very pleasant.
Garfield Dingess
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They got to me in the same day (in below freezing temperatures). Technician was professional, prompt, courteous and ‘HONEST’ about what I needed. I’ll use them again.
Dr. Charles Montgomery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the prompt service we received. Our garage door spring broke and Tim, the service guy, was to be here between noon and 2:00 p.m. the same day I called. He arrived at noon, saw the problem and fortunately for us, we had had a complete door overhaul done about 10 1/2 year ago, so the door still was covered under the warranty. Therefore, it cost me only a service call. He was finished and gone all within 30 minutes or less. Would definitely recommend this company highly.
Bill Wilcox
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gregg arrived when scheduled and determined it was the sensors that needed aligned, untwisted some wires and reprogrammed the unit in less than a half hour. Also gave me recommendations on what to buy when the unit needed replacing.
Richard Williamson
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with your services. He came on time and explained what needed to be done. I would recommend your company to anyone needing it.
Anne Derhodes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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