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Read what people are saying
about Precision Garage Door in:

Pickerington, OH

Precision Garage Door of Columbus Ohio
has received 51 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was very professional & informative regarding our options. I will use/recommend Precision Door Service for future needs.
Brent Van Horn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel was absolutely amazing to work with! He came out the day I called, gave us exactly the quotes we wanted, and was able to get the job done that evening. No complaints, and great customer service!!!
Kathy Richardson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We can sum up our dealings with Precision over the years in a word: OUTSTANDING! The service technicians, David and Daniel, arrived only hours after we requested help. They were professional; personable; prompt; and patient. Service in the Precision name is more than a marketing buzzword -- they truly care about their customers. We will use Precision again if the need arises and will recommend them to others. Thank you!
Scott Williamson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Overhead Garage Door did NOT disappoint! I experienced excellent customer service and highly skilled installation of my garage doors! The representative came out to my house the next day after visiting the website to give me an estimate. Megan was extremely knowledgeable and friendly. She was able to give me an estimate within 30 minutes of being at my house. She scheduled installation for the following week. Jeff (the installer) gave me a courtesy call 20 minutes prior to getting to my house. He did an excellent job installing my garage doors, was very friendly, and reviewed how to use the openers upon finishing the job. I cannot recommend this company enough! I had been through two other garage door companies that either sent out unprofessional representatives, or never even called me back. Precision will provide excellent service!
Shelli Drossel
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and excellent customer service. I probably could have saved money with another company, but to come out 1 hour after I called on a Saturday afternoon and receive the service I did, I am ok with spending a little more.
David Bzdafka
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was my tech. His communication skills were exemplary and he explained things in a way that helped me to make an informed decision. He was extremely knowledgeable and resolved several issues that fixed my garage door opener and key pad all for a very competitive price.
Rhonda
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker was wonderful. Polite and a total pro. Garage door and opener were so loud that it woke my wife every time the door opened. Now is so quiet I can’t hear it i’m adjoining room. To be honest, I thought price was high. But, thrilled with the end product.
Joseph Montgomery
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin came out to my home today and he was absolutely helpful, friendly, knowledgeable and professional. I know customer service being in the filed for over 25 years and He is the epitome of Customer Service. I cannot tell you how refreshing it is to have that these days and in the time that we are living in. he gave me nothing but great service and information and I look forward to him servicing my garage in the near future.
Charmaine Chambers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision at 10:30am and they sent a technician out the same day within 3 hours. Jesse Burns the tech was knowledgeable. He work fast and at the end he explained how everything worked and he programed all the openers for me. I would highly recommend Precision Doors to my friends and family.
Barry Gilbert
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….
Greg Lewis
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!
Jeanette Adkinson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great work, professional, respectful,
Harry Bellinger
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker diagnosed the problem with my current opener and gave me several options available to me. I decided to replace the opener along with new rollers and cables. Very professional and informative
David
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company Came highly recommended
Sam Fick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman Walker was great, very respectful, informative and covid-safe. The repair/replacements were done efficiently with no mess. Thank you!
Linda Clyburn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I discovered my garage door spring was broken late on Sunday. After sending out requests for estimates through Home Advisor and Angie's list, Precision Door Service was the first to call early Monday morning. They came out and replaced the spring within hours and for about half of what Home Advisor estimated. I would highly recommend Precision Door Service for this type of repair.
Tom and Laurie Marthaller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker was an excellent person and tech answered all questions I asked and I asked several. Had your service 3 other times at another condo I own and very happy with Tim and Tom. Will highly recommend your company. Purchased alot of items for my garage door repair.
Mary Block
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim came out quickly to help us. Our opener no longer worked and Tim was able to put in a new belt driven device within one hour. Tim was very professional and took time to explain the new owner and answer questions. Thank you Tim! I highly recommend using Precision Overhead Garage Door Service.
Mark Selvaggio
A Response from: Scott Minnick

Mark we are pleased that you are happy with the new opener that Tim installed for you, I think you will love how quiet it is.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My opener had been on the blink for months and I decided to get it repaired. Precision had tons of good reviews so I chose them. Dustin called and said he could be earlier than scheduled, great! He sadly could not resurrect my old opener but replaced it on the spot with a newer much quieter one. He did a great job and explained the new one. My partner and I very much enjoyed spending a few minutes just chatting with him afterward, he has an A+ personality! Would definitely recommend your company to friends and family.
Debbie Ehlerding
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was amazing! beautiful job for installation of both the garage and wifi garage door opening system.
Amanda Lancaster
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision 2 x in the past 2 yrs. and have had excellent service. There was prompt service, the repair person called to let us know when he was coming, he was very knowledgeable, and the work was done very efficiently. I would recommend this company for anyone who needs work on their garage door.
Michael Waldo
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was so patient and polite. I was 10 minutes late unfortunately but he was so understanding. He was efficient and went over and beyond lubricating the tracks on the door and he even did something that eliminated the loud noise the door would make when it opened and closed. I also love that they answerred the phone after a couple rings and got someone out same day. They sent an appointment confirmation email and it listed all the technicians with pictures so you're aware of who is coming to service your request. I was impressed by their concern for their customers safety. I would definitely recommend this company and I will use them again.
Jamie Campbell
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work done by Alex. He was on time and professional. I highly recommend Precision.
Bruce Sherald
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has rock star status for us! A technician arrived and fixed our problem within 2 hours if it being discovered. Courteous, professional and on time. It's obvious that "service" is more than just a marketing buzzword at Precision. Thank you.
Scott Williamson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision in the past and felt the service was excellent. Tom did an outstanding job and was very professional.
Mary
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Greg came out to our house on Sunday after a truck had driven into our door. He took measurements and showed us samples. Was back on Monday morning and installed our door. I was extremely pleased with his professionalism, patience, and skills. He is a great ambassador for your company!
Charles Hodgin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great! I called at around 11:45 to schedule an appointment. They offered one for me between 2-4 pm the same day. Then, the tech called me at 12:40 and explained that he had a schedule change and could come earlier if that worked for me! By 1:15 the garage door was repaired and working better than before! Tim was the tech and he was so friendly, knowledgeable and nice. Great prompt efficient service! Thank you.
Joy Reyes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring had broken at 330pm. I contacted Precision at 340pm. I was told that they had an opening for service between 4-6pm. Tim arrived at 420pm and was done installing the work at 5pm. I don't think it can get any better than that. Great job Tim!
Michael Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was early, professional, and did an overall great job. Kudos on your mobile app and paperless process. Very slick to get my invoice emailed as the tech is standing there. Would definitely use again, and recommend to friends and family. Great experience!
Shawn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasure to have a knowledgeable service tech with an obvious passion for his job. He took the time to offer several alternatives to address the problem which was a damaged garage door. And he even took the time to provide a temporary fix. We are looking forward to the installation of our new garage doors.
Jeff Fish
Service Provided:
Garage Door Repair
Product:
Garage Doors
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