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about Precision Garage Door in:
Grove City Area, OH
Precision Garage Door of Columbus Ohiohas received 239 reviews, averaging 4.92 Stars:
Grove City, OH
Thank you, Neil, for the wonderful feedback about our technician, Michael! We know you have a lot of options when it comes to garage door repair, and we appreciate the trust you have placed in Precision!
Grove City, OH
Our garage door began acting oddly by not wanting to go all the way up. On a Tuesday we called Precision and on Wednesday (the next day) they sent Mr. Jeff Johnson to our house to give us an estimate for a new door or a possible repair. We discussed the situation and my wife and I decided to purchase new doors. He took measurements and said that new doors would be installed on Friday. The whole process took only three days. Mr. Lashad Lake arrived at the house the next day and installed a Single door and also the Double door. The experience, and mannerism of these two people are top notch. I would recommend the Precision company and these two employees to everyone.
- Paul Bivens
Grove City, OH
Mainly because of the Tec. He has always serviced our doors and as long as he is there we will continue to call Precision Door!
- Pam Brown
Thank you, Pam, for sharing your positive experience with our technician, Gary. We are proud to be your #1 choice for garage door repair!
Grove City, OH
Joseph L was very polite and professional and a great representative for Precision Door Service. He explained everything he was going to do and provided an itemized list of items/cost. We could either accept or reject any part we didn't think was necessary. In this day and age, it is wonderful that a company such as Precision was so customer-oriented. Joseph is an excellent employee! I would definitely recommend this company to others.
- Deborah Lawther
Thank you, Deborah, for the fantastic feedback about our technician, Joseph! We appreciate the opportunity to be your #1 choice for your garage door needs!
Grove City, OH
Pat M. did an outstanding job. Very professional and courtesy. Thanks for taking care of our issue.
- Brett Gillilan
Grove City, OH
Fast, easy and professional. The prices are not cheap but you get excellent service for the cost.
- Mark Pizzurro
Galloway, OH
My experience with Precision Garage Door has far exceeded my expectations on both the business and service aspect as well as the quality of products offered. Not only was my problem solved, but I learned so much in the process which gives me more confidence and pride as a homeowner. From the quick response to my online inquiry to the wonderful woman who answered the phone to schedule service. They were able to schedule someone to come out same day, and the technician, Derek was above and beyond a great representation of your company. This is someone who pays attention to detail, and truly enjoys his job and what he does… it’s not just a job. He cares about the homeowners, is respectful, immediately made me feel comfortable, supported educating me on maintenance of our garage door system, and did an extraordinary job with the repair. He never once tried to sell me something that wasn’t necessary and educated me on how to maintain top performance of our garage door. I initially was recommended Precision from a local Facebook group, researched many websites for reviews, and discovered their A+ BBB rating. Precision prides themselves on quality and it shows! Thank you for everything!
- Sarah Weirich
Product:
Technicians: Derek M
Grove City, OH
Right on time and great service
- Jana Cromer
Product:
Grove City, OH
Derek was great! He called and arrived early. He worked with my mom and me to get the garage door fixed the same day at a price she could afford. It was on a Sunday. I thought the door would need to be replaced but he repaired it and it works perfectly. I would definitely recommend Derek!
- Betty Allen
Grove City, OH
I had Precision come out to give me an estimate to replace the bottom panel on my garage door and they sent the kindness person ever Megan. Megan thank you for being so professional and kind and saving me 300 from my other estimate. Give Precision a call????
- Adam Slack
Galloway, OH
My Garage door was ran into and 2 panels damaged. I called Precision and within 4 hours Tim Tomlinson showed up and very and evaluated the damage. He was very professional and within 10 minutes had an estimated repair cost and timeframe for new panels being ordered / installed. This is the first time I have used Precision and thus far have been extremely impressed with their response time and work ethics.
- Hal Mcclaine
Grove City, OH
Dimitri was very efficient & fast at repairing our damaged garage door. He is a very pleasant young man, nice to talk with.
- Patricia Kalich
Grove City, OH
Double door spring broke at noon. Immediately called for an appointment. Mindy scheduled me for 2-6p the same day. Walker started repair at 245p. Work was completed in less than 4 hours after the old spring sprung! Thanks for a quick and professional repair!
- Dana Conover
Galloway, OH
Very fast service! The repair person (David) very skilled in his position and offered advice on good maintenance of system!
- Ronnie Guy
Grove City, OH
Listen up!! I usually don’t do these. Let me say BEST customer service and Technician experience(any trade)in a long time. John was very knowledgeable and cared about how we felt and how not to pressure us into purchasing anything. He explained the problem, and how he could fix it, but here is why it keeps happening. He walked us through and explained the why, and solutions. We have had many problems with the openers and springs breaking this was the fifth time since we built the house. We now have the proper openers and springs that should of been installed by the other guys! Not to mention extremely quiet with new technology to open and close and monitor. Thanks again John and Precision!!!
- Zachary Jennings
Product:
Technicians: Jonathon S
Grove City, OH
Came home from a cruise to our garage door not working. I submitted a request for a same day appointment and within a few minutes, a wonderful lady gave me a call back to confirm a time that day and to gather a little more detail on the issue. David S. gave me a call about 15min before he arrived to make sure it was still a good time to come by. That alone was a great start because most places, though they tell you they'll call before they arrive, they don't. When David showed up, he was friendly, professional and personable. He listened to what was going on with our garage door and inspected everything, not just diagnosing the problem. After explaining and showing me what was wrong with our garage door, he went above and beyond in making sure I knew what all of my options were, giving me his professional advice, being transparent with recommendations and what he has seen happen with openers like mine that was about 30yrs old. We opted to have a new opener installed, he gave me an ETA and quote and got right to work. He exceeded any expectations I could've had. He programmed our remotes, keypad, walked me through setting up the Genie app and making sure everything was working correctly, explained things to me to make sure I knew exactly how everything worked. Thank you, David!
- Josh Chaney
Grove City, OH
Great same day service. And Joseph was awesome. Our garage door was having major issues and we noticed it right after we moved in. Precision came right out same day and investigated the problems. Joe gave us options and fully explained the inner workings of our garage and lended his expertise. He was friendly and professional. This was a great experience and never tried to sell us on anything. He presented options and did great work. They also had all the parts on hand and within 2 hours our garage is quiet and safe. Thanks Joe, and thanks Precision!
- Aaron Flake
Grove City, OH
Kayne was absolutely perfect. explained everything and i certainly would use precision door again
- Don Goldhardt
West Jefferson, OH
Matt was on time, professional, skilled and courteous! Thanks so much- problem solved quickly and efficiently.
- Tami Hill
Grove City, OH
Chosen from ads, also friends referrals. Have been very happy with all work. Would chose again. Dustin is great.
- Jean Frass
Galloway, OH
Precision installed two springs ten years ago. One, due to no fault of their own, was defective. The cone attached to the spring detached. When I called, their technicians could not come until the next day. I called a competitor and they came and fixed the door by replacing the defective spring. I called Precision and they sent out a representative to inspect the defective spring. They agreed that it was defective and even though it was ten years old, reimbursed me for the money I had spent. This is outstanding customer service and a real blessing to us.
- Jerry Shellhaas
Grove City, OH
Saw advertisements on TV about your service trucks being fully supplied, which was the reason I contacted your company. It was simple to set up an appointment with a LiveChat. Also, to change the appointment, no trouble. Technician was very professional, informed and polite. Work was done quickly and neatly considering old mechanisms (springs, cables, rollers, gasket, etc.) had to be removed and new ones installed. Expectations were met. I was very impressed and would recommend Precision to anyone.
- Ann Serafin
Product:
Grove City, OH
The experience with this company was very pleasant. The representative who made the arrangements for a service technician to come to my home was very informative. A call was received prior to the technician coming. The technician was friendly and knowledgeable. He was quick and efficient. I would highly recommend this company.
- Betty Spradlin
Galloway, OH
The repair was done by Derek. He was friendly, courteous, and thorough. He explained everything needed, how it was to be done, and what my options were. He demonstrated the repair before leaving. I am highly satisfied and would always recommend your company.
- Joseph Ramanauskas
Galloway, OH
Great service. Gary was here on time and checked everything on our garage door and fixed our garage door in less than 30 minutes.Gary is very professional.Definitely will call Precision Garage door again if we have any problems with our garage door
- Randy Brenly
Orient, OH
We had a spring break on our garage door and Precision came out quickly and replaced the spring. They were on time and called before coming out. This is the 2nd time we have used Precision and I would recommend them to anyone having issues with there garage doors or openers. They were great.
- John Mills
Grove City, OH
A word in the company name, PRECISION, says it all about the employees and company of Precision Door Service. As it typically happens, when winter sets in, mechanical things out side start failing. A week or so earlier, the battery in one of our vehicles died. Then the garage door opener started acting up. I called Precision Door Service and got an appointment for the next day, just missing the same day by a few minutes. Patrick Mulligan was the technician sent to our house. I knew as soon as I meet Patrick the remedy was going to go well for us. and it did. Patrick explained our options, and he immediately started working. He had EVERYTTHING, with him, no need to get parts and come back. It only took him about an hour and a half to two hours to take out our old garage door opener system and install a MUCH BETTER system. He did this while the temperature was freezing, and a stiff wind was blowing. And if he had been home. during his dinner time. Everything worked to perfection We even have battery backup now! I can’t say enough good things about Patrick, and Precision Door Services. I HIGHLY RECOMMEND THEM, if you want the job well done and beyond.
- Kenneth Adams
Grove City, OH
Our tech was Josh I believe. Very kind and informative. Repair was very timely and complete. All issues were addressed and thorough. Would definitely recommend.
- Maureen Richardson
Grove City, OH
Everyone from beginning to end were personable and professional. Dustin my technician was great. He explained everything and demonstrated what needed to be done. I have always used Precision when needed and have never had anything but a good experience.
- Vicky Backie
Galloway, OH
This is the 2nd time I have used your company for our garage door issues and both times, the problem was quickly diagnosed, estimates were provided and the repairs were done within 2 hours! Excellent service, professional, tech Matt Eberly from the Hilliard location was friendly and patient and had my door working better than ever. Thank you Matt.........
- Diana Dempsey
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Michael B was the technician. He called and estimated his arrival time and actually made it - doesn't happen often with our service calls! He listened very carefully and tried to accommodate our concerns each step of the way. He stayed until he was sure the new keypad, both cars and the phone app were all updated and ready to go. Though we were told how expensive you were, I have no problem paying for quality service and we feel we got our money's worth.
- Neil Stufft