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Read what people are saying
about Precision Garage Door in:

Grove City Area, OH

Precision Garage Door of Columbus Ohio
has received 151 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel G. knew the door was tracking at an angle, and found excessive wear near the bearing plate. He found the manufacture dates on used system's parts and made it easy for me to choose new parts. Glad I called before the door would have broken. He listened to all I knew about the past operating quirks. The busiest door in the house is all well now!
Carl in In Meadow Grove
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

TV commercial definitely brings attention to your company … my phone cal was answered immediately and I was able to schedule same day service … just like advertised highly recommend your company Dimitri did a fine job
Julie Stage
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim was the epitome of customer service. I recieved a 15 minute warning call. He showed up on time. Assessed the issue quickly. Presented us with options with no pressure. Performed the work within the expressed time frame. Demoed the new product. Asked if I had any questions. Processed payment quickly. I'd highly reccomend to anyone looking for quality, timely, and friendly service.
Alyssa C
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary showed up very nice found out I used wrong light bulb then found out my remotes work but had be key pad then informed me I will need new springs and Bearings before winter very happy with service
John Haimerl
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana was very professional.
Bradley Longmuir
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am happy with my service from Precision. Walker came out and did a great job with the repairs.
Lisa Wells
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, reasonably priced, and the tech was knowledgeable and not pushy. I would highly recommend this company.
Lynn Ritter
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
Linda Williams
A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt E. Came out was extremely professional and courteous and pleasant. It was something minor that he fixed right away. He did not try to sell us anything that we did not need like other companies probably would have done. I really appreciate that. I wanted to recommend this company to anyone and everyone! Thank you again Matt.
Shelly & dan Mink
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.
Chet Holland
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech Matt was awesome! I’ll give him 5 stars
David King
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast respond. Arrival at time as promised. Friendly and knowledgeable service technician. Good experience. Would like to recommend this company and this particular service technician to all my friends and family.
Uwe Kellermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin put my opener at my other house. He was so pleasant and kind. I recently moved and thought I needed a new opener. I requested Dustin and he was here in the allotted time but turned out I didn't need a new one. He could have easily sold me one but was honest enough to say I didn't need one. Trust him no one else. Very honest young man.
Nancy Sellers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the first time that I used Precision Door service. I will definitely use them from now on. They were able to come out on the same day that my garage door spring broke. Within 2 hours I was able to get in my garage. Gary L. was fantastic, very professional and very knowledgeable. Thanks again for an excellent job.
Mike Jose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian was very knowledgeable, and was able to correct my problem quickly and efficiently. He was easy to deal with and explained things in an easy to understand manner. I would be glad to have him work on my garage door again if the need arose.
Joel Barton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely happy with the prompt and professional service I received from Precision. Payton was a pleasure to work with and my garage door works like new.
Barbara Letcher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs broke on our garage door, so we called Precision Garage Door to come out to fix it. Our technician Dustin K. was awesome!! This young man thoroughly inspected our door to reveal it definitely was the springs. He showed us a couple of different options for repair and once we chose one, he was ready to get the job done. He explained what he would be replacing and the length of time it would take to complete. Once he was finished he showed us the old parts and what had happened. He cleaned up all the old parts, got payment and was off to his next repair. Thanks Dustin for your knowledge and prompt work. I would definitely recommend this company as well as Dustin. Thanks again!!
Laura Blankenship
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service rendered to us concerning our problem with our garage door. Your technician was very knowledgeable pertaining to his service. He was also was very pleasant to be around. Again! Thank you for your professional company. I will recommend your company to anyone I know, that will require your Sevices!
Douglas Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel was the technician that repair my garage door.He did a fantastic job. He was very friendly and explained to us what was wrong with the door and what needed fixed . We were very satisfied with your service and will contact you again if we need service . Thank you so much . Michelle Brooks
Michelle Brooks
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door wasn’t opening up smoothly and was jerking. The chain that goes into the door opener was hanging as well. I called precision door service after seeing their ad that they have same day service. The tech that came to my house was great and very professional. My rollers and springs and some other items were replaced and the door is opening very smoothly and is working great! I appreciate their fast and professional service. I would definitely recommend them and would use their services again, if needed
Melissa Hillshemier
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company
Bruce Stubbs
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.
Rex Schlosser
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer was very polite and professional. I will use your company anytime in the future for garage door repair or installation.
Mike Merz
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I really can't say enough good things about Precision Door Service. I called around 9:45a on 12/24/2020 and they had a technician(Matt E) come out to the house around 4:00p. He did a very thorough inspection of the door and found several other things wrong that I hadn't noticed and wrote up the estimate. Once he started the work he was done in a very quick time, he did an excellent job. He was very professional and detailed. They even called one time to see if they could come sooner, but unfortunately we could not make that happen. Truly a great company from the staff that answers the phones and makes the appointments to the staff that comes to the job site and performs the work. Would highly recommend using them and will use them again.
Brian Benton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived on time, went over all issues with me in a very understandable manner. Proposed repairs that were needed were within my budget and they had the job done in under 90 minutes. The technician then went over everything that had been proposed/completed and now my door closes properly, noise is almost non-existent and I have two openers! All in all, great job done by your technician(s). I would highly recommend your company to anyone.
Diana Dempsey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David, our service tech was just wonderful. He replaced our broken springs and installed a new opener. He set up both our cars to work with the new opener. He was very nice and showed us all we needed to know. I will recommend your company with no hesitation.
Barbara & tom Jones
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service tech, Tim, arrived about 2 hours after I called. He inspected our door in a few minutes and gave us our options. He then repaired our broken torsion spring in about 30 minutes. I was ready to pay for a job well done when he informed me that after speaking with the central office, they were going to waive the entire cost of the repair! Amazing! I will now donate that money to my local charities and food pantries. Thank you! #PayItForward
Marcos Segovia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service on my spring replacement. Friendly technician.
James Nester
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

11/20/2020; 5 Stars. Garage door spring broke 6am when leaving for work. Called and reached a live person at 6am - amazing! and scheduled a service tech who arrived at noon. Tech's name was Brian. Very knowledgeable, professional and engaging. Gave me different pricing options and quickly completed repairs. I will certainly recommend this company to neighbors and friends. Scott Creed.
Scott Creed
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and timely service indeed!
Steve Bryan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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