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Tom Palmer

Tom Palmer
Technicians
Reviews: 399
Average: 4.90 stars
Tom Palmer has received 399 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

Tom, your Service Tech was the best!

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Our door opener stopped working and I called my son who had used you all before. When I called your receptionist was very courteous We were very satisfied with Tom. He was right on time and got the job done in record time. I will let my neighbors know to call your company if they ever have a problem with there doors. Thank you again for being so prompt in getting the job done

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Tom was on time based on his ETA. He was very friendly, professional and the issue with the keypad was resolved quick. He showed me how to program keypad for the next time I change out the batteries.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Service request was answered in less than an hour. Technician was very efficient diagnosed the problem and checked out the garage door opener. We were very happy with the service

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Tom came and together we assessed some options for a new opener. I initially suggested a Jackshaft, which Tom agreed would be a good decision, but went over less-expensive options. After determining that a Jackshaft would be optimal for the way my home was constructed, he quickly and efficiently installed my new Genie 6170H-B Jackshaft. After installation, he went over the details on how the opener operates, and made sure I was comfortable with everything. He cleaned up everything he brought into my garage, including my old opener. Extremely impressed with the professionalism Tom showed, which has been the standard every time I've had the need to work with Precision. Thank You Tom, and Thank You Precision Garage Doors of Hilliard.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

When ever I have needed them they are fast and very friendly. They explain what they are doing and extremely god at what they do.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

Working with Precision Garage Door was really quick and easy. This morning we had Precision install a new Liftmaster garage door opener. Our serviceman Tom P. was knowledgeable, on time, courteous, and a delight with whom to work. He cleaned up well after he finished the installation, programmed our remotes, and explained how the opener inside the garage worked. This is the third time we have worked with Precision and each time, we were fully satisfied with the work. We recommend them without hesitation.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

My garage door broke on a Friday. I called Precision door because they advertised quick response time. I was given a time of 12:00 - 2:00. Tom the technican called me and was at my house with in a hour of me calling. Tom inspected what was going on with my garage door ands gave me a quote on fixing the problem. Tom had all the parts on his truck and had the door totally fixed. Tom was very friendly and answered all my questions. I would highly recommend Precision door to anyone that needs a garage door fixed. Thanks Precision door for a quick response and Tom for fixing the door .

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Tom was timely and explained all my options and took the time to make sure everything was working properly.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Excellent service again. Honored warranty on a broken spring. Came out within 18 hours and fixed it no charge and did a normal service to everything for no charge. I’ve used them before and will continue to do so.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

needed repair of garage door ; tom (serviceman) polite and installed new door same day Thanks!

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tom Palmer
Review:

Very good experience. My installer arrived and diagnosed the problem very quickly. He made the repair and replace the big spring in less than three hours. Kudos to Precision.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Every time I have called Precision they have been able to to come that day. Garage door opener (18 yrs old) died Christmas day. Called Precision the next morning and had a new garage door opener installed by Tom Palmer quickly and courteously the day after Christmas.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Very nice professional guy came fixed my issues quickly for a reasonable price

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A Response from: Carlos Morales

Thank you, Mike, for the five star review! We appreciate your business!

Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Tom was very knowledgeable and explained everything in detail. All around nice gentleman. Wish there more service men like him.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Had our springs replaced today. Tom. P. was prompt, professional and explained everything. The price was higher than expected when he gave me the estimate but, it needed done and done correctly. I was advised not to try this repair on my own. The service was fantastic however, I can't give 5 stars because of the cost.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Super quick response, got us scheduled right away. Our technician was thorough and explained everything clearly. He wasn’t pushy about trying to up sell us on the job and let us make our own decision. Job was done efficiently and left the garage door better then new.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Can't say enough good things about Tom P. Genuine, transparent customer service. I would highly recommend Precision for any garage door repair. They will be my first choice for all of my future needs.

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A Response from: Jim Rapp

Thank you, Dave, for this incredible feedback about our technician, Tom! We appreciate the trust you have placed in our company!

Tom Palmer Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom Palmer
Review:

Hello, My wife and I wanted to thank Tom for his comprehensive and courteous review of our garage door problem. Tom is personable and thorough in his presentation of our garage door situation. We wanted to thank him.

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A Response from: Jim Rapp

Thank you, Tony, for these kind words about our technician, Tom! We will be sure to pass this on!

Tom Palmer Service Provided:
Install Garage Doors

Technicians: Tom Palmer
Review:

Great company

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A Response from: Jim Rapp

Thank you for the five stars, Sulayman! We are happy we could help!

Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Tom Palmer
Review:

I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent

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A Response from: Jim Rapp

Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!

Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Springs

Technicians: Tom Palmer
Review:

I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.

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A Response from: Jim Rapp

Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!

Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Arrived on time within 10 mins from his call. Very personal and did a great job and reviewed all things with me. And asked if I had any questions . Professional ????

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A Response from: Jim Rapp

Thank you, Dwight, for the 5-star review! We are so happy we could be there right when you needed us!

Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
Review:

Tom Palmer was excellent. He explained how he was going to do the repair and everything worked out well. I asked him about new door replacement and we went over many options. We considering new doors in the near future and your company is right now our first choice.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

It was something minor with our opener, and it took Tom seconds to spot the problem. He explained everything, and answered all my questions. He was a true professional, and a credit to your company. I was very happy with your prompt response to my call, and with Tom. I have, and will continue to recommend your company to anyone who asks. Thank you!!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

After hitting the garage door frame with my rearview mirror last week (oops!), our opener stopped working this morning. I called Precision Door Service after several other companies that said they couldn't get someone out to take a look today. Tom Palmer showed up earlier than expected, was knowledgeable and friendly, and got my door working better than before in under an hour! Thank you so much. We are customer for life!

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

Tom was great he installed my garage opener. always have great costumer service with a smile gives you well understanding about product. five stars services

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

Tom was excellant

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
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(614) 441-9758

(614) 441-9758
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(614) 423-4177

(614) 423-4177
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(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

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Delaware Area

(740) 513-2686

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Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

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Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230