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Tom
Tech ID#: 6
Reviews: 186
Average: 4.94 stars

Tom

Technicians
Tom has received 186 reviews, averaging:

Tom's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Review:

Tom knew his stuff! Arrived early on a Sunday which was so appreciated. Professional and friendly. Less than an hour and our door was fixed. Yay!!
Replace Broken Spring
A Response from: Beth

Thank you Charles for trusting precision door to replace the broken spring on your garage door.

Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I woulld rate your service a 5
George Withers
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

I had an emergency when the garage door would not open and I couldn't get my car out of the garage to go to work. My insurance company recommended Precision Door Service and stated they have very good ratings. I called Precision and they came to my home that afternoon and fixed a broken metal spring above the door that was 5 inches in diameter and 2 ft in length. The technician named Tom was great to work with. In approximately 1 hour he replaced the broken metal spring with a newer and better spring that has a 3 year warranty and 50,000 uses, meaning the new garage door spring is guaranteed to open and close the door up to 50,000 times. The garage door opens and closes smoothly and is very quiet while in operation. Precision Door Service even honored a $15 dollar coupon that my home insurance company emailed to me to print prior to their arrival. Precision is dependable, has an excellent product at a reason price, the service fee is reasonable, the technician (Tom) was professional courteous and fast! He checked all the mechanics of the other springs and hinges before leaving to insure they were no other metal parts that were no other metal parts that needed repair before he left. I rate this company an A+ and highly recommend them to other homeowners. Powell, Ohio Home Owner. August 27, 2018
Velva Dunn
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The technician was timely, efficient and thorough. The job was completed in less than 30 minutes. I have used Precision in the past and will continue to use them in the future.
Richard Simonetta
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

I was extremely satisfied with the work that was done on my garage door. I would highly recommend this company to anyone with garage door problems.
Janet Newlon
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Tom did a very good job replacing my garage door spring. I had a few questions and he explained everything beyond my expectations. Did the repair in about an hour. Thank You.
Mike Urbanski
Tom Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Problem was quickly identified and repaired.Overall checkup done too! Precision is my first call for all garage door and opener problems! Thank you!
Nancy Miller
Tom Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Replaced garage door springs, under warranty. Very prompt and curteous service.
John Barbas
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This morning we woke up to find a spring had broken on our garage door. I called Precision first thing in the morning and they were out within an hour and a half! Tom fixed our spring in an hour and we had a working garage door again. Thank you for your speed!!
Justin + jennifer Gates
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

We are a very satisfied customer and have used Precision several times in the past. Very easy to get a hold of them and to schedule a repair. Technician called ahead, was on time, respectful & pleasant, and performed the repair professionally.
Gary Bungardner
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I found that my garage door wouldn't open at about 12:15 on a Saturday afternoon. I found Precision on the internet, that they were open and near my home. I called about 1pm and was given a window from 3 - 5pm that day. Tom arrived at 2:45, introduced himself, identified the problems and got to work. He was done by 4:15. Great work, incredibly prompt and polite response. Very pleased.
Daniel Coury
Tom Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Great service and timely repair done by Tom, who is very personable and professional. Precision door was recommended to me by my realtor, Deb, from Minister Realty. I called yesterday and got the garage door repaired this morning within an hour and a half! The cost was reasonable. I was also impressed that the website provides photos of their employees so that I know who to expect. Tom also called when he was on his way. Thanks again for your service and a job well done!
Ginette Bryan
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Five (5) stars! Tom did a great job with the installation of our new garage door opener.
Rich
Tom Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Precision Door is and should should be a 5 star. They are an excellent company. Very professional. The service individual was kind and did an excellent job even with the cold conditions he had to work in. I would and will recommend your company.
Dorris Kusan
Tom Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Your serviceman was on time and completed the necessary repairs in a timely manner.
Gilbert Jones
Tom Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Service was on time and it was great my technician Tom was super super nice he was very prompt and got it fixed quickly and if I have problems I will call you again and recommend your company to other people
Dee Lewis
Tom Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Excellent Customer Service and knowledge. Purchased: new cable, Rollers, Track.
Frank Mastella
Tom Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

My daughter found out about Precision through Home Advisor. Tom was the responder within 24 hours, businesslike, explained the problem, suggested alternatives, went about his work efficiently. polite, businesslike, pleasant...and liked m dog! Very pleased to have door open more easiy and every time now. Would call again if another need arises.
Maribeth Graham
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

This service was of exceptional quality by Tom. He was extremely polite and knowledgeable of his service and the contract that we received. Also the parts that he replaced not only made the door performed more efficiently. He also weather sealed some areas to cut down on winter drafts.
Michael Disko
Tom Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Tom arrived within an hour of my call this morning to identify why my door wouldn't fully close and proceeded to fix the problem. Sadly my 20 year old opener died while he was working. He installed a new system and made sure that everything, including key pad and remotes worked well. The door is now operating more smoothly and quietly than when I bought my home. I do recommend this company.
Mary Bush
Tom Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I had a new garage door opener installed. Precision was called one day and they came the next morning on time. Very quick service. Tom, the installer was very pleasant and cleaned up after he installed the unit. I have used Precision in the past and very satisfied with the work done.
Richard Dahlenburg
Tom Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I was very happy with the service. The Tech explained the issues and repair options quickly and the repair was completed in no time.
Tom Barker
Tom Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Garage door would not open. Tom arrived on time, assessed the problem and fixed it right away. My home warranty people couldn't get to me for days. Tom was great and professional. Only complaint was I felt it was a little pricey but it was completed perfectly.
Cynthia Parker
Tom Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Tom did a great job. He explained everything well and got the job done well and quickly.
John & karen Dible
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Everything was fixed to my satifaction, and the repair person was very nice and helpful. He answered any questions that I had. And it did not cost more, since I called on a Saturday and got the service on a Sunday. I am very pleased. Thanks
Carol Hydinger
Tom Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Very courteous and knowledgeable service tech that called ahead and showed up promptly as promised. I would highly recommend this company simply based on the professionalism of this repair alone. The last “big company” installed the incorrect springs. It was obvious once I was shown how the door should work with the proper parts. Perfection.
Michael Tocci
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was outstanding! Technician arrived at time expected. The diagnostics were completed and an repair amount was quoted. Service person was professional. Work involved replacing broken springs, cables, rollers and bent pieces.
Dana Williams
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Did a great job! Came to my house at 830 at night to fix the garage door! Very professional and courteous. Would recommend.
Tiffany Hamilton
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Response time was outstanding. I was given a thorough estimate of the work needed and the labor involved. Your tech was quick, thorough and courteous. He left my home barely 2 hours after my initial call and my garage door operates smoother and more quietly that in ever has before.
Jacob Thornsberry
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

We were able to get an appointment right away, they showed up on time, and everything was fixed that day. Would highly recommend Precision!
Erinn Nicley
Tom Service Provided:
Garage Door Repair
Technicians:
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