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Tom Palmer
Average: 4.90 stars
Tom Palmer's Bio:
My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Columbus, OH
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Reynoldsburg, OH
Had a very good experience went really quick
- Daniel Orlosky
Pataskala, OH
The repair technician was very patient and explained all of my options. He assessed the overall health of the garage door and the mechanics. He provided me with a list of items he recommended and explained the urgent items versus items that could be taken care of down the road. I felt he had my best interest in mind and performed the work same day. Overall great experience and I am happy with the work.
- Brandon Hupp
Delaware, OH
Tom was VERY friendly, understanding and thorough. Thanks for everything
- Jim Irwin
Grove City, OH
Prior service from Precision garage door of Columbus.Have always received excellent products and very skilled technicians.
- Teresa Gulick Liston
Powell, OH
Tom was terrific. Courteous. Explained things Efficient
- Thomas Harper
Blacklick, OH
We were satisfied 3 years ago when the spring was installed and that is why we called Precision again.
- Sandy McHolland
Pataskala, OH
2nd time we've used Precision and will keep coming back. Our first repair was to repkace spring and install new wheels. This visit we needed a new opener system since the old one would open and close on its own on occasion due to a fried circuit board (no joke), kind of scary especially when you arrive home and your home has been open for an unknown amount of time. This opener is a marked improvement over the old one, it's quiet, wi-fi controlled and has a good warranty. It also helps that we had the same service professional. I know its a business but Tom is just an all around good dude, honest and kind. Keep up the great work Precision!
- Ben
Westerville, OH
Tom came to our condo and diagnosed our problem very quickly. He is a great communicator, very thorough in his work, and a great representative of Precision Door.
- Jerri Ruggiero
Hilliard, OH
great service!
- Sandy Blake
Delaware, OH
Have been using Precision for service for several years. Always easy to get an appointment and the work has always been high quality.
- Joe Santangelo
Columbus, OH
I had Tom Palmer come out to see why my door occasionally would not go down when the opener was activated. He fairly quickly determined the problem, explained it to me, showed me pictures of where the opener was damaged and wrote me an estimate of what the repairs would cost. Once I agreed, he then said he could do it right then. In two hours I had a nice new opener, touchpad and remotes, along with new springs and a wooden brace base. The door opens very smoothly and quietly! Very pleased with this process, and I got the company’s 5% senior discount. I heartily recommend Tom and Precision. Daniel Goodwin
- Karen + Daniel Goodwin
New Albany, OH
Great experience with Tom from Precision. He did a thorough review of our opener and explained based on part availability and age of opener that a new opener was the way to go. He explained options and gave us choices based on features and cost. We got on the schedule quickly and new opener is working great!
- Kevin Currier
Columbus, OH
The gentleman that came to the house was very knowledgeable and helpful in letting me know how and what I needed to do to keep my system working properly Vivian James
- Kevin James
Westerville, OH
Having trouble with my garage door opener. Called Precision and they gave me an appointment the following day. Their tech Tom came out and we reviewed my problem. I decided that my old opener needed replaced. Tom gave me a couple of options which included the total cost. I made my decision and Tom did a great job removing my old opener and installing my new one. He then took the time to review the operation of my new opener and answer my questions. Great job by your entire organization.
- Dave Wine
Newark, OH
Excellent service as always very friendly
- Charles Shepherd
Pickerington, OH
The gentleman replaced the bottom door seal. He did an excellent job. He was very knowledgeable and it was very hard to get the old one out but he knew exactly what to do. He did a great job Thank you
- Larry Smith
Canal Winchester, OH
This company repaired the track to my garage door. They arrived on time, were good at communicating, serviced the garage door and even tightened the light bulb to the opener. Overall, I was impressed with their work and would gladly hire them again.
- Trish Stewart
Columbus, OH
Tom came out to give us an estimate on repairing the mechanisms on our very old garage door. The working parts needed to be replaced. He returned with Joseph that afternoon and worked very late to complete the job. A few days later, David came over to trim the rubber strip on the bottom of the door which was rubbing on the side of the garage. All the technicians were friendly, professional and very helpful. We are very pleased with the results. We were so used to a noisy garage door that my husband couldn't believe that the door was actually working as it was so quiet!
- Patricia Gold
Columbus, OH
Hello lm a DIY GUY just needed someone to point me in the right direction, appreciate the info on torsion spring size if anyone I know needs a garage door or repair will recommend this company. THANKS
- Darrell Davis
Columbus, OH
Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!
- Jon Whybrew
Columbus, OH
Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!
- Jon Whybrew
Columbus, OH
Tom arrived right on time. He quickly analyzed the problem and installed a new spring, three bearings and new cables. It was a bitterly cold morning! The door works perfectly. Thanks for the good service.
- Jim Nicholson
Columbus, OH
Very good friendly alittle pricey but had the overhead door up and working same day!!! Nice job!
- Michelle Cain
Columbus, OH
Above and beyond troubleshooting my issue. He greased everything or sprayed lubed it and he replaced my manual button opener. It had a seven year warranty so he replaced that so everything is great. It runs smoothly. You’ve always got me as a customer. Thank you so much. Christy Dougan
- Christine Dougan
New Albany, OH
Very professional. Did a wonderful job on the work he preformed.
- Kenneth Green
Worthington, OH
Our garage door opener quit working after partway closing the garage door. We had previously had Precision change our system from 2 springs to 4 springs and replace the rollers when one of the springs broke and were very happy with the work they did. I called to see when they could come out this time and was pleasantly surprised that it would be the same afternoon! Tom contacted us to let us know he was on the way and showed up within an hour or two after I had called to make the appointment. He provided a couple of options for the replacement of our 16-year old garage door opener and completed the work within a couple of hours. We couldn’t be more pleased with the friendly, quick response time, and courteous and professional work!
- Blair Fujii
Hilliard, OH
Tom was very pleasant and professional. He explained very to clearly what we needed and why we needed it. He was very careful of our property. He cleaned everything up and made sure all our questions were answered before he started. Precision and Tom are now my company and tech for my garage door needs.
- Ron Cooper
Columbus, OH
Timely repair,c/w by a friendly,knowledgeable repair man.
- David Householder
Westerville, OH
I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.
- Jeff Copeland
They just completed service on my garage door there were friendly and made it so it was affordable and the work was top tier major s/o to Tom and I forget the other guy but they were great!!!
- CamRon Moss