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Tom Palmer

https://precisiondoorcolumbus.comTom Palmer
Technicians
Reviews: 480
Average: 4.90 stars
Tom Palmer has received 480 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom Palmer's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was very pleasant and professional. He explained very to clearly what we needed and why we needed it. He was very careful of our property. He cleaned everything up and made sure all our questions were answered before he started. Precision and Tom are now my company and tech for my garage door needs.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely repair,c/w by a friendly,knowledgeable repair man.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never been disappointed with Precision Garage Door company. They are always quick to respond. This time Tom was the technician who came to fix my problem. Very polite and professional. He knew exactly what the problem was and fixed it in a timely manner.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. He greased everything so all is quiet

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick same-day service. The gentleman that came to our home was wonderful. He explained everything very clearly and as we agreed to go ahead with the work, he quickly started and had it in place in no time he went over everything very thoroughly and we really appreciated how thorough he was and how he nice he was and how well he got everything going and moving for us.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair was far too expensive.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve used this company in the past at a different house. I got prompt service from an extremely polite tech. He came on time informed me of what needed done. Explain the cost and said which of the items needed done right then and that there were two that could wait iuntil later if I couldn’t do it all at once. We agreed to do all the changes at one time. He provided exemplary service as he knew that this had put a major inconvenience in my plans. The gentleman was extremely polite and courteous and did an excellent job. Thank you so much for your prompt service and the excellent job!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom,your technition was a pleasure to work,very good on explaining everything.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yes, precision Garage Door of Columbus met my expectations…and then some. The phone representative gave me clear options. Tom Palmer, Technician, called ahead announcing when he would arrive. He was prompt, congenial and gave careful attention to explanation of needed service, as well as options. No rush. (Even the Invoice is helpful as it presents detailed disclosure of parts and prices.) An advertising coupon reminded me to call Precision Garage Door this time, but it was their past good work that gave me confidence to call again.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was professional and courteous. He did an excellent job. Thanks. T. Hood

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good company. Prompt reliable service. Second time I used them. They honored there warranty on this repair. Very satisfying

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, on time, and courteous!

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
1 2 3 4 5
Date: 09/29/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our problem was solved as expected, and Carlos was courteous and professional. Thank you!

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We hired Precision to service our three 15 year old garage doors systems. They provided a comprehensive solution and completed the work in one day. We could not be more pleased, the doors are super quiet. They solved our garage doors issues in a professional manner at a competitive price.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt,came and fixed the problem,same day we called.Tech person was very friendly and knowledgeable.Service and repairs done in just over 1 hour.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom did an excellent job. Prompt service and nice guy.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Made an online request appointment for the next afternoon 4-6pm. Received a call from Tom that he available earlier than promised. Fabulous! He repaired our door swiftly!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great. I really appreciate that he explained everything about the work before he showed me the quotes. He did a great job and I really appreciated how professional he was. Thank you so much.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time Precision has saved us from broken springs. Thanks for the prompt service.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were able to come within a very reasonable amount of time. Tom did excellent work- up and running with in an hour. Prices a bit high.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom did an excellent job. He explained what was needed and was very detail conscious.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom provided a lot of good information and did great job. thx!

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the pleasure of meeting with Tom Palmer today. He met me at the home I am building and buying at the end of this month. He helped me to understand the parts of the garage door and asked me what I needed. He was very knowledgeable and gave me options on what was available for me to choose from. He gave estimates on 3 types of motors and lifts. I will diffidently give him a call in the next 3 weeks.

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Tom Palmer Service Provided:
Install Garage Doors

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was early which helped me a great deal. He explained what he was going to do and why. Very nice guy and very knowledgeable and easy to talk to. Very good experience Respectfully Submitted, Kenny Marcum

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Tom was excellent. He was timely, knew his job, was easy to talk to, and met our needs. I decided to purchase a new opener, as my old Liftmaster was over 30 yrs old and operating poorly. Tom gave me three options based on my request, explained the points of each product, then installed the new unit I selected. In addition, he didn’t leave any mess. In fact after he left I didn’t have to do anything except apply a bit of paint around the control unit and opener unit as the new unit is more compact. Looks great and works perfectly.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am giving them 5 stars for the work that was performed. The repair and maintenance on my garage door was top notch. I used them a few years ago at my other home and felt that they did a good job repairing my garage door. On another note when I called for service i choose to do the 8-12 window because I had other things in the afternoon I had to do. I understood that they could possibly be working on my door as late as 1:00. The service tech did not call me that he would be at my house in 30 minutes until around 12. The repairs that needed done would take about an hour. I think we finished up everything around 1:50. So if you schedule a repair expect most of the day waiting around for your tech and then some to finish the job. Needless to say I was not able to meet my afternoon commitments. However, the repair on my garage door was exceptional. Tom was courteous and was outstanding with his skills.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom Palmer
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
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