Tom Palmer has received 524 reviews, averaging 4.9 Stars!

About Tom

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Trusted
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Reviews for Tom Palmer

Maria Ross

Google 1 2 3 4 5
Columbus, OH 09/08/2026

My technician explained the quote to me in detail and everything I needed done was broken down individually, there was no pressure! Very friendly and knowledgeable!

Response from : Business Owner

Maria, it’s great to hear our team member made sure everything was clear and easy to understand, without any pressure. Thank you for taking the time to share your experience and for your kind words about the service at Precision Garage Door Service of Columbus. We’re glad you felt comfortable and well-informed throughout the process. We appreciate your feedback and hope everything with your garage door is running smoothly!

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation

Mark Ramsey

Google 1 2 3 4 5

Tom arrived as scheduled and assessed our problems, created a list of suggested corrections along with their costs. After agreeing, he completed all the work and left everything clean and in order. The product and alignments are exceptional.

Response from : Business Owner

It is great to hear that everything was handled smoothly from start to finish. Thank you for sharing your feedback about your visit to Precision Garage Door Service of Columbus (Westerville). We're glad you were pleased with the quality of the work and the attention to detail. We appreciate your trust in us!

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Lawrencine Johnson

Google 1 2 3 4 5
Galena, OH 08/25/2026

Very professional and clean up after themselves Great job.

Response from : Business Owner

We appreciate your feedback and are glad to hear you found our team professional and tidy throughout your project. Thank you for choosing Precision Garage Door Service of Columbus and for sharing your experience. It means a lot to us.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Randall Hertzer

Google 1 2 3 4 5
Columbus, OH 08/18/2026

During a recent power outage, my garage door opener failed to work, even when connected to my backup (home) generator. I called Precision to check out the issue since I'd used them some years earlier when I had backed into my garage door and knocked it off track. This time, the problem was far more extensive as the entire system was broken (it was probably close to 20 years old or more). The guys who came did an excellent job of getting a new system in place, and also reinforced (braced) my garage door, which had become a bit bowed because of that earler mishap and was putting added stress on the motor. They very carefully explained everything they did and why, and showed me how it operated. It was a clean, efficient and friendly operation that told me I'd made the right choice in hiring Precision. Two times now, they've come through with flying colors, so I won't hesitate to call again if necessary.

Response from : Business Owner

We really appreciate hearing about your experience, Randall. It's great to know our team could help out not just once, but twice when you needed garage door repairs, from dealing with a power outage to replacing and reinforcing an old system. Thank you for trusting Precision Garage Door Service of Columbus and for sharing the details about the clean, efficient service and clear explanations. We're glad we've been able to provide a solution each time, and if you ever need us again, we're always here to help.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Shannon Sowers

Google 1 2 3 4 5

Response from : Business Owner

Shannon, we truly appreciate you taking the time to leave us a rating. Thank you for choosing Precision Garage Door Service of Columbus!

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Chris King

Google 1 2 3 4 5
Johnstown, OH 08/06/2026

Response from : Business Owner

Really appreciate your feedback, Chris. We're glad you had a positive experience with Precision Garage Door Service of Columbus (Westerville), and thank you for choosing us. If there's anything else we can do to make your next visit even better, let us know!

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation

CamRon Moss

Google 1 2 3 4 5
Columbus, OH 05/26/2026

They just completed service on my garage door there were friendly and made it so it was affordable and the work was top tier major s/o to Tom and I forget the other guy but they were great!!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation,General repairs & installation

Daniel Orlosky

Google 1 2 3 4 5

Had a very good experience went really quick

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Brandon Hupp

Google 1 2 3 4 5
Pataskala, OH 05/05/2026

The repair technician was very patient and explained all of my options. He assessed the overall health of the garage door and the mechanics. He provided me with a list of items he recommended and explained the urgent items versus items that could be taken care of down the road. I felt he had my best interest in mind and performed the work same day. Overall great experience and I am happy with the work.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Jim Irwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 04/29/2026

Tom was VERY friendly, understanding and thorough. Thanks for everything

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Teresa Gulick Liston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 04/22/2026

Prior service from Precision garage door of Columbus.Have always received excellent products and very skilled technicians.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Garage Door Opener

Thomas Harper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 04/20/2026

Tom was terrific. Courteous. Explained things Efficient

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Sandy McHolland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Blacklick, OH 04/04/2026

We were satisfied 3 years ago when the spring was installed and that is why we called Precision again.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Ben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pataskala, OH 04/04/2026

2nd time we've used Precision and will keep coming back. Our first repair was to repkace spring and install new wheels. This visit we needed a new opener system since the old one would open and close on its own on occasion due to a fried circuit board (no joke), kind of scary especially when you arrive home and your home has been open for an unknown amount of time. This opener is a marked improvement over the old one, it's quiet, wi-fi controlled and has a good warranty. It also helps that we had the same service professional. I know its a business but Tom is just an all around good dude, honest and kind. Keep up the great work Precision!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Jerri Ruggiero

Google 1 2 3 4 5

Tom came to our condo and diagnosed our problem very quickly. He is a great communicator, very thorough in his work, and a great representative of Precision Door.

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation,Customer support

Sandy Blake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 03/28/2026

great service!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Joe Santangelo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 03/11/2026

Have been using Precision for service for several years. Always easy to get an appointment and the work has always been high quality.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Karen + Daniel Goodwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/25/2026

I had Tom Palmer come out to see why my door occasionally would not go down when the opener was activated. He fairly quickly determined the problem, explained it to me, showed me pictures of where the opener was damaged and wrote me an estimate of what the repairs would cost. Once I agreed, he then said he could do it right then. In two hours I had a nice new opener, touchpad and remotes, along with new springs and a wooden brace base. The door opens very smoothly and quietly! Very pleased with this process, and I got the company’s 5% senior discount. I heartily recommend Tom and Precision. Daniel Goodwin

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Springs

Kevin Currier

Google 1 2 3 4 5
New Albany, OH 02/12/2026

Great experience with Tom from Precision. He did a thorough review of our opener and explained based on part availability and age of opener that a new opener was the way to go. He explained options and gave us choices based on features and cost. We got on the schedule quickly and new opener is working great!

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Kevin James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 02/09/2026

The gentleman that came to the house was very knowledgeable and helpful in letting me know how and what I needed to do to keep my system working properly Vivian James

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Dave Wine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Having trouble with my garage door opener. Called Precision and they gave me an appointment the following day. Their tech Tom came out and we reviewed my problem. I decided that my old opener needed replaced. Tom gave me a couple of options which included the total cost. I made my decision and Tom did a great job removing my old opener and installing my new one. He then took the time to review the operation of my new opener and answer my questions. Great job by your entire organization.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Charles Shepherd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 01/29/2026

Excellent service as always very friendly

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Larry Smith

Google 1 2 3 4 5

The gentleman replaced the bottom door seal. He did an excellent job. He was very knowledgeable and it was very hard to get the old one out but he knew exactly what to do. He did a great job Thank you

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Trish Stewart

Google 1 2 3 4 5

This company repaired the track to my garage door. They arrived on time, were good at communicating, serviced the garage door and even tightened the light bulb to the opener. Overall, I was impressed with their work and would gladly hire them again.

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

Patricia Gold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/10/2026

Tom came out to give us an estimate on repairing the mechanisms on our very old garage door. The working parts needed to be replaced. He returned with Joseph that afternoon and worked very late to complete the job. A few days later, David came over to trim the rubber strip on the bottom of the door which was rubbing on the side of the garage. All the technicians were friendly, professional and very helpful. We are very pleased with the results. We were so used to a noisy garage door that my husband couldn't believe that the door was actually working as it was so quiet!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Darrell Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/08/2026

Hello lm a DIY GUY just needed someone to point me in the right direction, appreciate the info on torsion spring size if anyone I know needs a garage door or repair will recommend this company. THANKS

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Jon Whybrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/01/2026

Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Jon Whybrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/01/2026

Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Jim Nicholson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 01/01/2026

Tom arrived right on time. He quickly analyzed the problem and installed a new spring, three bearings and new cables. It was a bitterly cold morning! The door works perfectly. Thanks for the good service.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Michelle Cain

Google 1 2 3 4 5
Columbus, OH 12/30/2025

Very good friendly alittle pricey but had the overhead door up and working same day!!! Nice job!

Tom Palmer

Technicians: Tom Palmer

Service: General repairs & installation

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