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Tom P

Tom P
Technicians
Reviews: 340
Average: 4.91 stars
Tom P has received 340 reviews, averaging 4.91 Stars:
1 2 3 4 5

Tom P's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

was kind explaining all that needed even elder discount work so appreciated fine skills up working perfect thank u so very much!!

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
Review:

Tom was awesome and provided great service. He solved my problem quickly and was very courteous and professional!

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
Review:

Called me to see if they could come early. Who does that?. Had the needed parts on the truck.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom P
Review:

Arrived early and was done quickly. Everything covered under warranty.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom P
Review:

The Tec Bob did a great job. He placed the springs, rollers and cables Was quick and the garage door is just like new.

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Tom P Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom P
Review:

I have seen your commercials for years so you were the first call I made! I called in the evening but there were appointments available as early as the next day. Tom P. was my technician and he did a great job on all fronts - he called in advance and arrived when he said he would, was extremely friendly, knowledgeable, listened, explained everything clearly and the installation was flawless - after new springs, cables and bearings, my 30 year doors sound brand new! He even offered to haul away an old garage door opener rail I had stored in my garage. 5 stars all the way around!

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

We had a late day break and the team was able to squeeze us in same day as our call. Tom, our technician, was professional and didn’t try to oversell. This was very nice in today’s world. Highly recommend.

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

The spring on our garage door broke. We couldn’t get our cars out. Precision was onsite in less than two hours! Tom did a great job. He provided several options for the repair allowing us to choose the option best suited for our needs. We would definitely recommend Precision to any one needing to repair their garage door!

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Great customer service on the phone. The technician was friendly and informative. The quote I received was very reasonable and he was able to make the repairs on the spot. I will definitely use Precision Garage Doors in the future. Thank you!

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Tom P Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom P
Review:

was here when promised. The technician Tom, explained everything and went over everything that was completed. Very professional and friendly. I would recommend using Precision Garage Door service.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

My garage door was not operable and I called Precision Overhead Door. Technician Tom Palmer came within 2 days and he discovered safety camera alignment was the problem. I asked if he could install a keypad while he was here and he did within 15 minutes. I was happy to get a service call based on my schedule and also that it was a minor problem. Technician Palmer was professional and courteous and knowledgeable in resolving the problem. I recommend Precision Overhead Door to solve any issue you have with your garage door opener.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tom P
Review:

Tom P was on time, efficient and quick with repairs on our garage door. Made the entire process so easy. Called on a Tuesday night and showed up 8 am Wednesday. Wish all repairs could go so well.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom P
Review:

Tom completed my repairs today and was quick efficient and very knowledgeable. Really enjoyed conversing with him about my garage door and its maintenance issues.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom P
Review:

Very good experience.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
Review:

I bought a new car, and couldn't pair it with my garage door opener. I called Precision Door, and they were able to send someone out in a couple of hours. Tom Palmer was the tech, and he was great! He worked fast, and got everything updated and working. I highly recommend Precision Door!

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Tom P
Review:

The technician was very nice and did an excellent job! I am happy with the service; nevertheless, I have not been provided or promised an ITEMIZED receipt of the cost of services.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom P
Review:

I called for a simple adjustment to the belt on my garage door opener. It worked fine but in the mindset of preventative maintenance I called Precision to come take a look at it. It turned into trying to sell me a 700.00 service or a 1000.00 service. I think it is preposterous that they charge 209.95 to tighten the belt, tighten a few screws and spray some lubricant. I will definitely check out competition before I call this company again. The only positive thing about the visit was the technician Tom he was very polite.

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A Response from: Jim Rapp

Thank you for taking the time to speak with our management team we appreciate the opportunity you gave us to come to a better outcome for this situation. We strive for 100% customer satisfaction and we look forward to being there for you and any of your future garage door repair needs.

Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

Fast, friendly, thorough service from the office when setting up an appointment. The same good service from the technician Tom Chase. Will use Precision again when needed.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom P
Review:

Technician Tom was very informative and professional. Called about arrival time and was prompt. He explained everything he did and even changed the lightbulb in my door motor casing. I will suggest Prision Garage Door to friends without reservation.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Tom P
Review:

Good recognition of the problem. Did not pressure to “up” selling. Very efficient.

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
Review:

Our technician Tom did a fantastic job! He was thorough and answered all my questions with great explanations. I would use them again

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
Review:

The whole process from the start was very easy. Tom was my scheduled technician. He called soon after my initial call to Precision. He gave me an estimated time, and arrived a few minutes early. Columbus was on a level 2 snow emergency which Precision still made the appointment without issues. Tom was very professional and explained several options for me to choose from. He gave me an estimated time to finish which he was accurate on. Excellent workmanship. Door works much better and quieter than before. I would highly recommend Precision to anyone needing Garage door service.

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Precision Door is always great to work with. I called them this morning at little after 7 am and Tom was here around 8:30 am. He not only fixed our broken spring but I had him replace our outdated garage door opener too. Great service!

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Tom P
Review:

They have always been my door people for 35 years. Very professional and efficient.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom P
Review:

Great service.

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Tom P Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom P
Review:

Tom was very knowledgeable and had great knowledge of the system. He came for inspection provided a great solution. Thanks, Tom for your help. I would strongly recommend Precision Door Services.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Tom P
Review:

Great Work. Very pleased !!!!!!!!!!

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

We chose Precision for our Garage door opener, from their advertisements,and all the positive ratings they have received from past and current customers. Tom is all about business and installing what's best for our Garage door needs. 5 Star Rating...

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Tom P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom P
Review:

This company is the very best!! They were able to get to our home the very same day we called. Since we had an older spring system that needed special parts, we opted to replace it. He got it done in about 90 minutes. Very nice and very professional. Will definitely use them again if our other older door breaks. We highly recommend Precision!!

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Tom P Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom P
Review:

We chose Precision due to reviews and the fact that they were available shortly after we called them. Our Service Tech, Tom, was wonderful, easy to work with, and did outstanding work. We will definately recommend Precision to anyone who needs service with their garage door.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Next Page
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230