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Tom P

Tom P
Technicians
Reviews: 391
Average: 4.90 stars
Tom P has received 391 reviews, averaging 4.90 Stars:
1 2 3 4 5

Tom P's Bio:

My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.

Review:

Tom was timely and explained all my options and took the time to make sure everything was working properly.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
Review:

Excellent service again. Honored warranty on a broken spring. Came out within 18 hours and fixed it no charge and did a normal service to everything for no charge. I’ve used them before and will continue to do so.

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

needed repair of garage door ; tom (serviceman) polite and installed new door same day Thanks!

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Tom P Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tom P
Review:

Very good experience. My installer arrived and diagnosed the problem very quickly. He made the repair and replace the big spring in less than three hours. Kudos to Precision.

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Every time I have called Precision they have been able to to come that day. Garage door opener (18 yrs old) died Christmas day. Called Precision the next morning and had a new garage door opener installed by Tom Palmer quickly and courteously the day after Christmas.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
Review:

Very nice professional guy came fixed my issues quickly for a reasonable price

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A Response from: Carlos Morales

Thank you, Mike, for the five star review! We appreciate your business!

Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Tom was very knowledgeable and explained everything in detail. All around nice gentleman. Wish there more service men like him.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

Had our springs replaced today. Tom. P. was prompt, professional and explained everything. The price was higher than expected when he gave me the estimate but, it needed done and done correctly. I was advised not to try this repair on my own. The service was fantastic however, I can't give 5 stars because of the cost.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

Super quick response, got us scheduled right away. Our technician was thorough and explained everything clearly. He wasn’t pushy about trying to up sell us on the job and let us make our own decision. Job was done efficiently and left the garage door better then new.

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Can't say enough good things about Tom P. Genuine, transparent customer service. I would highly recommend Precision for any garage door repair. They will be my first choice for all of my future needs.

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A Response from: Jim Rapp

Thank you, Dave, for this incredible feedback about our technician, Tom! We appreciate the trust you have placed in our company!

Tom P Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom P
Review:

Hello, My wife and I wanted to thank Tom for his comprehensive and courteous review of our garage door problem. Tom is personable and thorough in his presentation of our garage door situation. We wanted to thank him.

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A Response from: Jim Rapp

Thank you, Tony, for these kind words about our technician, Tom! We will be sure to pass this on!

Tom P Service Provided:
Install Garage Doors

Technicians: Tom P
Review:

Great company

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A Response from: Jim Rapp

Thank you for the five stars, Sulayman! We are happy we could help!

Tom P Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technicians: Tom P
Review:

I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent

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A Response from: Jim Rapp

Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!

Tom P Service Provided:
Garage Door Opener Install

Product:
Springs

Technicians: Tom P
Review:

I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.

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A Response from: Jim Rapp

Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!

Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

Arrived on time within 10 mins from his call. Very personal and did a great job and reviewed all things with me. And asked if I had any questions . Professional ????

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A Response from: Jim Rapp

Thank you, Dwight, for the 5-star review! We are so happy we could be there right when you needed us!

Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
Review:

Tom Palmer was excellent. He explained how he was going to do the repair and everything worked out well. I asked him about new door replacement and we went over many options. We considering new doors in the near future and your company is right now our first choice.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

It was something minor with our opener, and it took Tom seconds to spot the problem. He explained everything, and answered all my questions. He was a true professional, and a credit to your company. I was very happy with your prompt response to my call, and with Tom. I have, and will continue to recommend your company to anyone who asks. Thank you!!

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

After hitting the garage door frame with my rearview mirror last week (oops!), our opener stopped working this morning. I called Precision Door Service after several other companies that said they couldn't get someone out to take a look today. Tom Palmer showed up earlier than expected, was knowledgeable and friendly, and got my door working better than before in under an hour! Thank you so much. We are customer for life!

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

Tom was great he installed my garage opener. always have great costumer service with a smile gives you well understanding about product. five stars services

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

Tom was excellant

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

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Tom P Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

This is our 2nd/3rd house with a Precision Garage door. They did the sale/install/service on our two new garage doors in 2021/2022. Due to our builder not seeming to understand that 'flatwork' concrete under garage door is to be......flat :)..... it had a 1" bow/peak in middle. Precision adjusted the then new GD a few times and then installed an extra thick/large gasket at bottom to make it weather tight. Now, a year later, I finally had the concrete cut out and re poured to actually be flat but then needed the garage door to come down more/seal. Guy came out today was awesome, personable and adjusted it quickly but then also took the time to chat me through a few other things to keep my eye on. We were lucky to find Precision.

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Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

Tom was very professional, knows his job and responded to all of my questions.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!

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Tom P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom P
*Esta reseña fue traducida del inglés
Review:

My wife called me at work after they left and said, Tom, our technician was very nice and explained everything to her.

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A Response from: Jim Rapp

Thank you for the 5-star review! We are so happy we could help!

Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

Tom just left my house and was the nicest guy. Seriously, I couldn’t have asked for better service or company on a quiet day. He made our door work amazingly and was educating me on things to think about as the door ages. Answered questions and was just all around super helpful and knew exactly what to do. I’ll for sure use you all again.

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A Response from: Jim Rapp

Thank you so much for the glowing review, Kelly! We are so glad that Tom could help out and leave such a good impression. We look forward to working with you again in the future!

Tom P Service Provided:
Garage Door Repair

Technicians: Tom P
Review:

I called for service and was sheduled within 2 hours. Tom came over and took care of me. He explained what I needed and gave me pricing options. He was friendly and efficient. Although I hope not to need your services again, if I do, you will be my first call.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

Tom A. Palmer was my Technician, I needed a new garage door opener, he explain the differences in the opener models and answered my numerous questions. I new my garage door had a broken hinge that needed replaced, he pointed out two other hinges that had stress cracks in them, so I had those replaced also. He inspected the garage door and installed the new opener, and programed the two remotes & outside keyless pad. Very happy with the work that Tom did, and would recommend Tom & Precision for your garage door/opener needs.

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Tom P Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tom P
Review:

Tom, who repaired my door, was fabulous - a great representative for your company

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

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(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230