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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1352 reviews, averaging 4.99 Stars:
Review:

Serviceman was timely, well mannered and efficient
Broken Spring
A Response from: Beth

Precision Door would like to thank you Linda for taking the time to give us your feedback on having the broken spring replaced on your garage door.

David Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Tom knew his stuff! Arrived early on a Sunday which was so appreciated. Professional and friendly. Less than an hour and our door was fixed. Yay!!
Replace Broken Spring
A Response from: Beth

Thank you Charles for trusting precision door to replace the broken spring on your garage door.

Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I highly recommend Precision Door -Columbus. I had the greatest experience from getting an estimate to the completion of my garage door opener installation and keypad. Shelly at the office was so professional, understanding , and caring. Dustin, my installer, was awesome. Can not say enough good about these two.
Julie Mccormick
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very prompt service, with excellent (though pricey) results. Door opener was replaced with a new unit in about an hour. Second time I've used your service - 5 stars both times!
Dick Kimmins
Gregg Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I woulld rate your service a 5
George Withers
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

I had an emergency when the garage door would not open and I couldn't get my car out of the garage to go to work. My insurance company recommended Precision Door Service and stated they have very good ratings. I called Precision and they came to my home that afternoon and fixed a broken metal spring above the door that was 5 inches in diameter and 2 ft in length. The technician named Tom was great to work with. In approximately 1 hour he replaced the broken metal spring with a newer and better spring that has a 3 year warranty and 50,000 uses, meaning the new garage door spring is guaranteed to open and close the door up to 50,000 times. The garage door opens and closes smoothly and is very quiet while in operation. Precision Door Service even honored a $15 dollar coupon that my home insurance company emailed to me to print prior to their arrival. Precision is dependable, has an excellent product at a reason price, the service fee is reasonable, the technician (Tom) was professional courteous and fast! He checked all the mechanics of the other springs and hinges before leaving to insure they were no other metal parts that were no other metal parts that needed repair before he left. I rate this company an A+ and highly recommend them to other homeowners. Powell, Ohio Home Owner. August 27, 2018
Velva Dunn
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This is the first time that I used this company for a garage door repair. The man I selected (Tim) came on time and explained fully what he needed to do, plus he answered all my questions in a very satisfactory manner. The job was to replace a rubber seal on the bottom of the garage door which was too thin. The new rubber seal is so much better and am sure nothing will get under the garage door now. The price was reasonable, and there really isn't any negative that I can say about the experience, only positive things. I would definitely use this company again in the future.
Susan Murray
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

You did a great job of resolving our broken spring problem. The spring broke at 24-years old & the bearings were quite worn. Alex responded quickly to our call (actually was able to come early) & identified all the issues with the support system. We were quite pleased with his work. We would call you again.
Bud Murton
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Great service, reasonable prices and dependable.
Linda K
David Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The service tech arrived on time and took care of my problem quickly.
Kathy Roudebush
Tim Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The technician was timely, efficient and thorough. The job was completed in less than 30 minutes. I have used Precision in the past and will continue to use them in the future.
Richard Simonetta
Tom Service Provided:
Garage Door Repair
Technicians:
Review:

Called Precision Door at 4:45PM requesting service for a broken spring. The service technician called the house at 5:00PM saying he would be at the house in 15 minutes. He arrived at exactly 5:15PM. The spring was replaced and he was headed for home in 45 minutes. The spring was originally replaced, by Precision, in 2008 with a life time warranty. The replacement spring was installed at no charge for the part. We only paid for the service call. Excellent service.
Dan Igo
Dustin Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We had used Precision in the past. The agent was very pleasant and professional. Although a part had to be obtained it took only one day after the initial consultation to fix the door. The part needed was the rubber strip around the door.
Jan Lesiak
Gregg Service Provided:
Garage Door Repair
Technicians:
Review:

Greg did a great job. He was on time, very professional and explained everything up front. From my initial call to completion they had everything done in less than 4 hrs! That’s timely service.
Chris Gossard
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I had an emergency situation with two broken panels on my garage door and simply asked Siri to call a garage door repair store near Galena, Ohio and Siri called Precision Door. I was very surprised that someone answered because it was Saturday afternoon. I was even more surprised that they could come out the very next morning, Sunday, at 9am to help diagnose the problem. Tim arrived on time and was very friendly and helpful. He showed me what was wrong with the doors. He also showed me several replacement options in addition to repair estimates. The service and friendliness was much appreciated.
Satisfied Customer
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

Dave was Awesome!!!!! Super nice guy and very knowledgeable. Dave installed top knotch replacement springs after one of the old ones decided to break. I would definitely recommend this company including Dave all day every day. Thanks Precision for being there for us on a Sunday.
Patrick William
David Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Super impressed! Alex was here within an hour of when I called to inquire about getting my garage door opener inspected. He was able to troubleshoot problems and make recommendations. He then installed a new opener in about an hour. I would highly recommend Precision! Thanks, Alex!
Lindsay L
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Excellent service, I would recommend them highly.
Priscilla Fox
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I would give your company a 5 star rating. The young man was very professional and provided helpful information. Once the decision was made he completed the work, cleaned up and provided instructions on the use of the new Precision garage door opener. I have used your company before and have always been pleased with the service. This was all taken care of on the 4th of July after lighting caused issues with my garage door opener.
Elsie Blount
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Alex was on time, polite and extremely knowledgeable. Was able to diagnosis the issue with my openers and resolve the problem.
Robert Simmons
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

very satisfied with your service... rep was great and personable. would contact for any future needs.
jill Massoglia
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

We are always so happy with precision garage door!! I wouldn't use anyone else!! In fact we have your phone number right inside the garage right next to our entry into the house!! This time it was about 4:20pm when I had just gotten back from running an errand. I closed the garage door and heard a not so great noise and noticed the door was cockeyed and not closed. I couldn't believe this had happened at that time of the day and on a Friday!! I immediately called your number which I always have handy and talked with rebeccca! I couldn't even believe we could possibly get service later that night!! Wow was I ever surprised and soo happy!! Our wonderful technician even arrived earlier than promised around 7:30 and he worked in the hot hot closed garage and even though our cars were inside he was able to safely and so efficiently repair the broken cable cord and he tightened up everything so that our garage door was straight and working like a gem!!! jWe have a two car garage with a single all wood door which is extremely heavy and the time before precision replaced our large spring coils and they have been the strongest longest lasting large spring coils we have ever had! we have had them replaced multiple times in the past by other companies until we found precision garage doors and their spring coils, still to date, are just perfect!!! We just couldn't be more pleased and I know our neighbors just couldn't believe our cockeyed door was fixed within just a few hours on a Friday and later in the evening when it broke!! We have another neighbor that still have a cockeyed broken door days and days later!! Your company rocks and all the employees from front office to technicians are just the most honest, hardworking, wonderful folks we had the pleasure to do business with!! Thank you all sooo much!!! Unbelievable great fast service!!!
Jeff and kris Jordan
David Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

I purchased my garage door opener approximately 10 years ago from Precision Door Service. I have had two or three occasions to call them for service including today. The technicians are always on time and extremely professional. Today this issue involved my lights not coming on when the door open and closed. Learned a lesson - my opener because of age does not take LED bulbs. I needed the old fashioned bulbs. The technician took care of that problem and lubricated my door (his suggestion). Great company. Thanks Beth.
Janet Jackson
David Service Provided:
Garage Door Opener Repair
Technicians:
Review:

all went well but have a problem with my other door remote not working after reprogramming 3 cars. for both remotes[old door and new door] all doors operate from all 3 cars but for some reason the old door remote won't work. I have a call info help
Maurice Stark
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I called yesterday, technician came today promptly at the beginning of the time window. Problem fixed in a few minutes. Excellent communication and service. Thank you!
Kellie Erwin
Gregg Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

David was expert, thorough and a good instructor! Now I know more and am much more confident about my garage doors.
Leslie Menges
Service Provided:
Garage Door Opener Repair
Review:

I was extremely satisfied with the work that was done on my garage door. I would highly recommend this company to anyone with garage door problems.
Janet Newlon
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent service! Precision Door service provided same day service. The technician, Tim was professional and courteous and completed the garage door repair in 20 minutes. Will definitely contact them again in the future.
Ronald & pam Kinehan
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

I had a broken spring on my garage door. It’s original to the house so the hardware is all 35 years old. They were able to get an appointment in for the next morning. Their tech laid out the cost of new springs or replacing the whole door. Very satisfied.
Erick Vretenar
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This company rocks! Quick service and reasonable priced. Great workmanship.
PBJ H
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
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