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Garage Door Repair Reviews in Columbus Area, OH (Updated July 2026)
Precision Garage Door of Columbushas received 2527 reviews, averaging 4.90 Stars:
Columbus, OH
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Columbus, OH
Professional- efficient- friendly- overall excellent job
- Jum Bloom
Columbus, OH
They came out same day was quick efficient helpful and very friendly. The tech was very informative and helpful during the process. Highly recommend!!!
- Jackie Adler
Columbus, OH
Great job by tech
- Rick Rollins
Columbus, OH
If you want to get ripped off - check out precision garage door. Yes, my garage made a horrible sound when it went up and down and needed some repairs but to pay - $4600+ for parts that cost less than $100 a piece to be replaced is crazy. See the invoice of what was replaced. I didn’t have the actual door itself replaced or the motor. Such a shame that my wife fell victim to getting ripped off like this.
- Ariana Frederick
Columbus, OH
Very friendly and helpful.
- Shane Smith
Columbus, OH
2 new doors installed. Tech failed on multiple aspects. 1 spring was not tensioned properly, weather molding not attached properly, locks not installed and he couldn’t be bothered to replace the wire nuts on the trip sensors. Less than a bare minimum effort.
- Jonathan K
Columbus, OH
Jake jones came out within 2 hours of calling in, he gave me a realistic expectation and recommended what options I had. Then, in the same evening, he had my overhead garage door back up and running within another hour! I felt like he was at a fair cost, and the service was awesome
- Kevin Simmons
Columbus, OH
I am giving a 5 rating because I had questions regarding warranty of previous work performed by Precision. Management supervisor - Richard - spoke with me and provided more than satisfactory resolve. Cameron Frye was the technician who performed the work and was so helpful and authentic when referring me to management. I am grateful for the outcome and would utilize their services again if necessary
- Linda Harris
Columbus, OH
Derek doesn’t d a great job! Very thorough!
- Sally Rechner
Columbus, OH
At the end of a long day that started with my wife having surgery and an expensive new roof installation being completed while we were at the hospital, I returned home. While pulling into my garage I heard a loud sound as the door opened. The door would close but not open again, just a grinding sound. I called Precision as it was late in the day and I noticed they were open 24 hours. The man who came out was very friendly and seemed well-informed. In our initial conversation I had mentioned the challenges I was facing that day, he told me how old our opener and the mechanicals are, how he could put a band aid on it but it ther parts would likely break within a month then showed me the price of $4,999 to replace the whole system. That seemed unusually expensive. He pointed out that a 2x4 to which the apparatus was attached had come loose as well. He told me he could get it working and it would take about an hour. I went inside and began reading other reviews about Precision and found several very similar to the experience I was having and with similar price points. Before I could go outside and tell him not to complete the job, he was tapping on the door to indicate he was finished, not in an hour but about 10 minutes. He produced no parts that had been replaced only a smell of lubricant on the apparatus and the 2x4 reattached. The price was over $600. It felt like I was being preyed upon at a difficult time, I felt like I was not dealt with in an honest way, not to mention being way, way overcharged for 10 minutes of work. I will never, ever, use Precision again. Nor will I recommend to anyone looking for help with garage door issues to use Precision. Avoid this company at all costs. Zero stars but it won’t allow me to post unless I give it at least 1 which is a drastic overstatement. There should be an option for negative numbers.
- Tom Diehl
Columbus, OH
Great company and great service. Employees are very good at doing their work and no pressure of trying to get you to do something that is not needed. I would definitely recommend them. Work was well done.
- Donna Bailey
Service Provided:
Installers: Phillip Snider
Columbus, OH
Precision did an outstanding job! Showed me everything that needed to be done and with itemized prices for all parts. The service person was very knowledgeable, courteous and thorough. He is a good representation of the company. I will definitely refer Precision to my friends when needed. Satisfied customer!
- john tolbert
Service Provided:
Technicians: Bradley Bryant
Columbus, OH
Very fast response and service was scheduled the next day
- Jacob Wright
Upper Arlington, OH
Great service and excellent quality
- Robin Nesbitt
Columbus, OH
Technician was on time, kind, knowledgeable, and did a great job! Very pleased
- eric holsinger
Columbus, OH
My garage door is 25 years old and it was making sounds of wearing. I wanted to prevent breakage and the spring giving out so I had it inspected. I am noticing a quieter and secure sounding raising and lowering of the door. Thank you for your quick service.
- Barbara Clevenger
Columbus, OH
Precision Garage Door provided great service and got my garage door operating like brand new. Joe Worley was very professional and walked me through all of my options and explained what was necessary to get my door working, as well as nice to haves that would keep my door working for years to come.
- Steve Boone
Service Provided:
Technicians: Joseph Worely
Columbus, OH
The team members (Megan and Bradley) who came out to our house were extremely professional and thorough in their responses to our questions and also the quality of work produced. We also appreciated the flexibility of same day service response on a holiday that is offered by Precision garage doors.
- Maria Durban
Columbus, OH
They just completed service on my garage door there were friendly and made it so it was affordable and the work was top tier major s/o to Tom and I forget the other guy but they were great!!!
- CamRon Moss
Columbus, OH
Our technician (Malachi) was very efficient. He arrived on time, had a quote in fifteen minutes, we agreed on service and he was done in less than an hour. It was a great experience.
- Gabe Hoover
Columbus, OH
The spring broke on my garage door, also needed bearings. Tim went ahead with repairs and ended up replacing the track rollers at no extra charge also upgraded to 2 springs for the price of one. Excellent service highly recommend.
- Chris Poulson
Columbus, OH
We recently had a new garage door system installed by Precision Garage Door and had an excellent experience from start to finish. From the first appointment to the final installation, the entire team was professional, communicative, and easy to work with. Megan, our sales representative, did a wonderful job explaining all of our garage door and opener options without any pressure or upselling. She helped us choose the right solution for our home and budget, answered all of our questions clearly, and kept us updated throughout the entire process. Her communication and customer service really stood out. The garage door installer was also fantastic. He arrived on time, worked efficiently, and made sure everything was installed correctly before leaving. He carefully explained how to use the new garage door opener system, the safety features, and maintenance recommendations. What impressed us most was how patient and friendly he was with my very inquisitive 7-year-old, happily answering every question along the way. I unfortunately can’t remember his name, but he absolutely deserves recognition for his professionalism and kindness. If you are looking for garage door installation, garage door opener replacement, or reliable garage door service, I highly recommend Precision Garage Door. The quality of work, customer support, communication, and overall experience exceeded our expectations. We would definitely use them again in the future.
- Alexandria Jones
Columbus, OH
Precision technician was very helpful and explained issues thoroughly, provided recommendations on what repairs to prioritize.
- Stephanie Pavol
Columbus, OH
I was very impressed with Gary L. He was very personable and got to know me a little before looking at the work. He didn’t just fix the broken spring. He educated me by giving a comprehensive overview on the various parts of my garage.
- Al Binder
Columbus, OH
Great price very professional through and through incredible quality
- Ja'waun Edwards
Columbus, OH
Very, nice, knowledgeable, and prompt.
- Nancy Leggett
Columbus, OH
Great job from product selection, installation, and follow-up quality assessment. Quality, speed, and value sums it all up.
- Jeff Durthaler
Columbus, OH
Excellent service. Service technician Patrick was highly skilled in solving the problem. Exceptionally courteous and professional. Explained the required steps of service. Also identified potential issues and recommendations for preventative maintenance. Very satisfied and highly recommend company for expert service.
- David Bader
Columbus, OH
Matt was communicative, professional, and worked quickly
- David Hoelzle
I have been using Precision Garage Door for over 10 years. They arrive same day, great customer service, they complete the job to my satisfaction every time! I wouldn't use anybody else.
- Tony Theile