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Absolutely positive experience. So easy to schedule an appointment online. Technician arrived on time and went right away to examine garage door. Was able to conclude there were other issues that could be repaired along with the springs. No pressure to spend additional money. Technician was pleasant and had good communication skills. Would definitely recommend

- Connie T

Tom came out to give us an estimate on repairing the mechanisms on our very old garage door. The working parts needed to be replaced. He returned with Joseph that afternoon and worked very late to complete the job. A few days later, David came over to trim the rubber strip on the bottom of the door which was rubbing on the side of the garage. All the technicians were friendly, professional and very helpful. We are very pleased with the results. We were so used to a noisy garage door that my husband couldn't believe that the door was actually working as it was so quiet!

- Patricia Gold

Walker, the technician, was here an hour after we called. Nice guy, he found the issue quickly and fixed it. Overall, something like 3 hours between call and problem resolution. Much appreciated. Would recommend Precision Garage Door of Columbus.

- Frank Papakonstantinou

We had a great experience. A spring broke on our garage door and I was able to easily schedule an appointment for the next day using the online scheduler. Tony came out the next morning and did a fantastic job of fixing the problem quickly and also giving guidance on the overall state of our garage doors. I'd absolutely recommend him to others.

- Reva Pollack

Prompt, efficient, great to work with

- Thomas Wolf

Hello lm a DIY GUY just needed someone to point me in the right direction, appreciate the info on torsion spring size if anyone I know needs a garage door or repair will recommend this company. THANKS

- Darrell Davis

Walker was awesome! Very informative and easy to talk to! We actually figured out we grew up around the same area! He did a great job walking me through the issue, helping me understand my options with a detailed estimate, completed the work quickly and efficiently and walked me though the set up of the new garage opener at the end! I would recommend again!

- Ashley Polhemus

The tech did a really good job. Went above and beyond to do a great job.

- Dave Statler

Matt Eberly was very professional and helpful.Matt is the reason I will use precision for all my garage door projects.will recommend to all my friends

- Gary Dulaney

Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!

- Jon Whybrew

Your company came out four years ago and installed a garage door opener, which we couldn’t be more happy with. Last night on New Year’s Eve the spring broke (unrelated to the opener). I took a chance and called on New Year’s Day and was pleasantly surprised someone answered. The technicians came out right away and did a fantastic job! Hats off to Tom and Malachi!! I will be recommending your company and services to everyone I know…. Thank You Again and have a Happy New Year!!!

- Jon Whybrew

Tom arrived right on time. He quickly analyzed the problem and installed a new spring, three bearings and new cables. It was a bitterly cold morning! The door works perfectly. Thanks for the good service.

- Jim Nicholson

This is without doubt, one of the most professional crew that I have enjoyed to have going a job for me. I see why they are called precision because they are outstanding and very precise and everything that they do. Dimitri Sierra did the installation of my new garage door and he did a great job. The sales person was Sarah Crow and we were very impressed with her.

- Richard Jones

We had a great experience and the technician was courteous and very helpful. Thank you!

- Jackie Yeoman

On Dec. 19 Bradley Bryant came out to help us with an on-going issue we have been having the garage door keypad. The last rep. wasn't very helpful and this keypad was causing major problems for my family. Bradley showed up and I explained what the problem was and he went right to work and solve the problem in a matter of minutes. Our family can't thank Precision and Bradley enough for finally taking care of this issue for us. If Precision continues to have employees like Bradley, I will always recommend Precision as the garage doors of 1st choice to anyone. I actually recommended Precision already to my neighbor who was having garage door issues.

- Charles Warren

Cameron and Joe arrived and left on time, clearly laid out our options for our repair/replacement, and even advised us on how to maintain the new system once installed. They did it all with smiles on their faces, on one of the coldest days of the year. Professional to the core. Would hire again in a minute.

- Paul Imboden

Above and beyond troubleshooting my issue. He greased everything or sprayed lubed it and he replaced my manual button opener. It had a seven year warranty so he replaced that so everything is great. It runs smoothly. You’ve always got me as a customer. Thank you so much. Christy Dougan

- Christine Dougan

The day started off on the wrong foot. Springs broke so the door could not be opened. Called and a technician was there before I got off the phone explaining to my job I was going to have to work from home. James Damron handled everything from start to finish. Just needed to brief me on the estimate, and got to work. I did not know when he was done and tested it a few times. The new LiftMaster garage door opener is whisper quiet and opens the door 3X faster. I could have went to work when he was done, but decided to stay home and program my new toy. Very happy with everything.

- Jonathan Esprit

Wow what great service. My Precision Door technician showed up right on time, explained everything he was going to do, and got to work fast. My new springs and cables were replaced in no time. I highly recommend them. Booking the appt online was quick and easy. It was nice to do that on Christmas Day and have the door fixed the next morning. Awesome technician!

- Larry Stone

Reaching out, scheduling, choosing and installing could not have been a smoother process. We are so grateful for Mike helping us out and for Precision making our replacement so quick and easy!

- Kristina Walsh

I cannot believe how nice everyone was so nice and proficient everyone was from the phone call to the installers.

- Joseph Drasko

Great job. He found something we had not noticed.

- Tom Mccoy

The young man that came out to service my garage door opener was very polite and nice. He was very thorough in his explanation of the problem. Once the new opener was installed, he helped me set up the connection on my phone. He also made sure everything was working properly before he left.

- Sandy Clark

We have used Precision since 2013. Our technician was polite, friendly, efficient and knowledgeable. Pleasure to work with him. New garage door opener is fantastic.

- Sandy Mcloughlin

I remembered we had work done with this company years ago. I am extremely pleased. Problem solved quicker than I imagined. Called for estimate yesterday and next day the job was completed. People that I was in contact with were very courteous and professional. It was my pleasure to deal with this company. I could only select one product but I had both a new door and garage door opener installed.

- Bette Thomas

Pricing is exploitative. Representative played dumb that he didn't know he was selling me a $400 garage door opener for $1400. Also tried to sell me extra opener remotes for 10x the off the shelf price. He told me it was a 3 hour install job and he was done in 45 minutes. This business is a classic example of the Enshittification of everything these days. I'm guessing Precision Garage Door has sold out to some private equity group, and they are now squeezing every penny possible of the customer base. Praying for the comeback of local businesses that don't need an iPad to provide you basic services.

- Rodney Smith

Timely repair,c/w by a friendly,knowledgeable repair man.

- David Householder

I HAVE BEEN A CUSTOMER FOR THREE YEARS AND WHENEVER I HAD AN ISSUE WITH MY GARAGE DOOR, THEY HAD SOMEONE WHO COULD COME THE SAME DAY. THE EMPLOYEE WAS FRIENDLY AND KNOWLEDGEABLE. HE HAD ALL OF THE PARTS NEEDED ON HIS TRUCK. BEING A RETIRED SENIOR, I WAS ABLE TO GET A SENIOR DISCOUNT OF THE BILL. THIS COMPANY STANDS BEHIND THEIR PRODUCT AND THEIR PEOPLE.

- Robin Smith

Trevor was great. Cold day got right to the door. Explained everything that needed to be done to the door to help with the operation. Very professional!

- Bill Fothergill

We have used Precision for years and they never fail to impress us. Tim was no exception. Our garage door spring broke early Sunday morning on the coldest day of the season. We called Precision not knowing if it were even possible to get someone out that day and within a couple hours ( exactly as promised) Tim arrived to fix the entire problem. From the pleasant woman that answered the early call to completion, we were 100% satisfied. We have always been impressed with the professionalism, quality of service, and expertise of the installers at Precision. It is an A+ organization through and through. We will continue to use them, and as always, refer them to others. You do it right!

- Lisa Yellen