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I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

- Brad Corbett

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

- Jeff Copeland

The technicians arrived promptly and kept me informed on the repairs. Needed, the cost, and if there were any alternatives. They were great!

- Andrea Martin

Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.

- Todd Sterling

My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.

- Tony Nixon

Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.

- Paul Wagner

The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.

- Dudley Irvin

Our technician was friendly, polite and very professional. Highly recommend!

- Ron Baker

James is the best! I've worked with him a couple times, enough to know that he is a genuine pro! He's a primary reason I recommend Precision to all my friends, family and neighbors. Happy Thanksgiving and Merry Christmas to all!

- Mahlon Pollard

I moved into my new home approximately 2 1/12 weeks ago. I needed a new seal for my double care garage. Imani was the assigned. She was impressive, skilled & confident. Imani did an excellent job. Denise

- Denise Hazel

Probably the fastest and easiest appointment ever. I scheduled the appointment that morning. Within a couple of hours they showed up and installed a new garage door opener. Fast and Friendly installer. Great customer service. Thank You

- Paul Meyer

We used Precision Garage Door when we had our new openers installed several years ago. Over time our keypads stopped working and not being good at home maintenance we just didn't get around to taking care of it. We did try switching out the battery and when that didn't work we just used our remote openers. However, I finally called Precision to come out and take care of it. First our appointment was scheduled quickly; the technician arrived on time, communication was excellent and the best part - there was no charge for the service!! Excellent customer service - highly recommend! Thank you

- Kathy & Dave Morgan

Great experience! Your technician was knowedgeable, courteous and solved my problem very quickly. I won't hesitate to use your company again.

- Jim Baker

Exceeded expectations. James was friendly and courteous .

- Jean Gooley

This is the 2nd time we’ve used Precision Garage Door of Columbus. We were just interested in having them do a tune-up and check the weather stripping. Great company to work with, and Tom the tech was knowledgeable and courteous. Highly recommended!

- Richard Toomey

Online scheduling was easy. Technician was on time, explained services performed. Replaced keypad. Very professional. Would call again and highly recommend.

- Mike Grayson

Joe arrived today ahead of schedule (after checking with me) which I was grateful for, and was courteous, professional, and knowledgeable. He gave me 2-3 different options and I chose the one that worked best for me. I appreciated his candor and honesty regarding the repair. I used to be with another company where the owner retired and sold it to Don’s and although I have tried them once, I was not nearly as impressed with them as I am with Precision. I am now a loyal customer. Thanks, Joe!

- Patty Coughlin

I called Precision Garage Door of Columbus to repair a garage door spring that broke. I chose Precision because of their excellent on-line reviews and I am glad I did. Precision technician David Morgan arrived promptly. He thoroughly inspected the garage door and he clearly explained everything to me. I authorized the service to be performed and the garage door was repaired. The charge was reasonable. David Morgan did an excellent job and I highly recommend both him and Precision Garage Door of Columbus to anyone who has a problem with their garage door.

- Harold Flagler

Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.

- Jonathan Swartz

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

- Fred Lascheid

Precision Door has always been prompt and they do great work. Everything is explained so I understand what’s being done every time.

- Brenda Goff

Making the appointment was incredibly easy and the representative was very pleasant to talk to. The technicians called and asked if they could arrive ahead of schedule and I was delighted to say yes. Both technicians were extremely professional and enjoyable to talk to. They fully explained the work to be done. Once completed they went over the work to make sure they were satisfied. My experience with Precision garage doorhas been very positive and I would recommend them to anyone needing any type of garage door service.

- William Tetidrick

Excellent service from start to finish. Extremely pleased with this contact. Mike McClellan was the technician and answered all my questions about our solution. He was very personable and an excellent representative of Precision. I will use your services again when needed! Thanks’

- Gary Riggs

Dillon was my service man. He was absolutely outstanding! Dillon came early because he got done with another job. He called and let me know that he was available. I appreciate this courtesy. Excellent customer service! He is skilled and knew exactly what was wrong Precision garage door. They stand by their products. I was still under warranty. They also have a outstanding warranty. I have been a customer for a long time.

- Jordana Shakoor

On line customer satisfaction rating for the Westerville area. Dereck called before hand, arrived on time with a helper. After inspecting the garage door and opener, he went over the details of his finding with me then came up with a priority list of repairs and options for the repairs. He and his helper installed the upgrades to the door and track along with installing a new garage door opener. The door is running quieter and seems more stable than before. All around a great job by this team.

- Richard Sandor

I had an issue with my garage and have seen advertisements for Precision Door for same day service. I called and had a great phone call to set up a repair appointment. Tim the technician was awesome. He looked at my problem and also did a safety inspection. Discovered that my opener was not in great shape so he gave me a price to get it back to new. It looks great and is so much quieter to operate. Great customer service and company to work with. I will definitely recommend you to anyone that asks. Thanks

- Kathleen Whittaker

Carlos arrived on time, quickly found the the problem and had it repaired with in an hour. They were very professional and friendly. would use them again.

- Kelly Stapleton

I think you exceeded my expectations. You solved our problem and suggested items that should be replaced for safety and operation of the door. Your staff were very professional, courteous and knowledgeable. They were extremely helpful and friendly. They did a good job. Thank you. I also appreciated the quick response.

- Al Smith

Technician came over early from a previous job. Very personable, great service. He gave me options.

- Karen Greenawalt

Derrick and Zach were great. They diagnosed the problem and fixed it. I was surprised how quickly we could get an appointment they were able to get here. Same day service. Well Done

- Timbo