4.9 1 2 3 4 5 673 Reviews

From Westerville, OH Homeowners

Garage Door Repair in Westerville, OH

Precision Garage Door Service

Same-day garage door repair in Westerville, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Westerville, OH FREE Service Call

Serving Westerville, OH

Proudly serving the Westerville, OH community with same day service.

Service truck

Local Garage Door Repair in Westerville, OH

Precision Garage Door of Columbus Metro Area provides same-day garage door repair in Westerville, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westerville, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Westerville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Westerville, OH

Serving Westerville, OH

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 669 most recent customer reviews

Precision Garage Door of Columbus is viewed very positively by Westerville customers, who repeatedly praise fast response times, knowledgeable technicians, and professional, friendly service. Reviews commonly mention clear explanations, honest repair options, smooth installations and repairs, and a strong pattern of customers returning or recommending the company. The strongest sentiment centers on dependable same-day help, well-explained work, and repairs that leave doors operating quieter, smoother, and more reliably.

What Customers in Your Area Mention Most

Responsiveness (168) Customers frequently praise the company for quick responses, often same-day or next-day, with technicians arriving promptly or even earlier than expected. Professionalism (159) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered during both office interactions and field service. Expertise (150) Customers repeatedly highlight technicians as knowledgeable, skilled, thorough, and able to diagnose issues quickly while explaining what needed to be done. Communication (146) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through problems, options, and completed work in an easy-to-understand way. Speed (132) Customers frequently note that repairs and installations were completed quickly and efficiently, often within an hour or two. Friendliness (128) Many reviewers praise technicians and office staff for being friendly, pleasant, kind, patient, and easy to work with. Service (121) The overall service experience is described as excellent, helpful, and customer-focused, with many reviewers saying the company went above and beyond. Reliability (95) Customers describe the company as dependable and consistent, often noting repeat positive experiences and continued use over multiple years. Value (61) Many reviews say pricing was fair or reasonable, and some mention good options, warranties, or no-pressure recommendations that made the service feel worthwhile.

Recent Reviews from Westerville, OH

Lynette Costner

Google 1 2 3 4 5

Technican did garage inspection after installing new keypad and found a serious issue with spring not working properly. He gave me a good estimate and fixed the issue on the spot.

Response from Carlos Morales Business Owner

It is great to hear that everything was identified and resolved so efficiently. We appreciate you sharing your positive experience with Precision Garage Door Service of Columbus (Westerville). Thank you for your feedback, and we're glad the garage is working properly again.

Service: General repairs & installation

Matthew Schmitt

Google 1 2 3 4 5

Personable and fast service at a good price.

Response from Carlos Morales Business Owner

Great to hear you found the service both friendly and efficient, and that the pricing felt just right. We appreciate you choosing Precision Garage Door Service of Columbus (Westerville) and sharing your experience. Thank you for your review!

Service: General repairs & installation

Ken Richards

Google 1 2 3 4 5

Great service and installation. This is the second job I have had Precision do in the last year.

Response from Carlos Morales Business Owner

Ken, it means a lot to hear you've trusted us for two jobs in the past year. Thank you for your kind feedback and for choosing Precision Garage Door Service of Columbus (Westerville) again. We're glad you were happy with the service and installation.

Mike McClellen

Technicians: Mike McClellen

Service: General repairs & installation

David Pemberton

Google 1 2 3 4 5

Response from Carlos Morales Business Owner

Thank you, David, for choosing Precision Garage Door Service of Columbus (Westerville). We're glad to know your experience was a positive one. We appreciate your feedback!

Service: Garage door consultation

Terese Surgener

Google 1 2 3 4 5

Precision Garage Door was hands down the best company we’ve worked with. They offered options, explained pros and cons of each, worked with our unique situation and we could not be more grateful for their kindness and expertise. They were understanding, honest, and are clearly a company with great core values. Customer for life here.

Response from Carlos Morales Business Owner

It means a lot to hear such positive feedback about your experience with Precision Garage Door Service of Columbus (Westerville). We're glad you felt supported and appreciated the options and guidance our team provided. Thank you for your kind words and for placing your trust in us. We look forward to helping you whenever you need us in the future!

Cameron Flack

Technicians: Cameron Flack

Service: Garage door consultation,Customer support,General repairs & installation

Deborah Hernandez

Google 1 2 3 4 5

Great experience with Precision - needed rubber stripping at bottom of garage door replaced - fast and easy and tech was very nice

Response from Carlos Morales Business Owner

It means a lot to know you had a smooth and efficient experience with Precision Garage Door Service of Columbus (Westerville). Thank you for highlighting the quick service and the kindness of our team. We appreciate your feedback and hope everything is working perfectly!

Service: General repairs & installation

Crystal Dortch

Google 1 2 3 4 5

On time, friendly, professional, and detail oriented. I’ve used Precision on two different garage doors this month and I highly recommend them.

Response from Carlos Morales Business Owner

Really appreciate you sharing your experience, Crystal. We’re glad both visits this month went smoothly and that our team could provide helpful, thorough service. Thank you for choosing Precision Garage Door Service of Columbus (Westerville) and recommending us so highly.

Derek Mason

Technicians: Derek Mason

Service: General repairs & installation

Tom Finnegan

Google 1 2 3 4 5

Had spring break on garage door. Joe came out next day and replaced both springs, wheel and bearings. 5 year warranty etc. Bit expensive but did good job. This company replaced same spring 14 years ago, so got 14 years out of last job.

Joseph Worely

Technicians: Joseph Worely

Service: General repairs & installation

Brian Foy

Google 1 2 3 4 5

top notch. Cared about my opinion.

Danny Quinn

Technicians: Danny Quinn

Service: Garage door consultation

Alec Montemarano

Google 1 2 3 4 5

Our technician today was Cameron Fry. Very happy with the service he provided. It was great they could come same day, he was timely and was even better that he called and was able to come earlier than initially expected. Very easy to work with and helpful went above expected service. Also worked very timely and efficiently. When I was a little apprehensive with cost as I didn't have much of a frame of reference, I greatly appreciated that the company was willing to work with me on it. All I needed was a garage door removal but it saved me extra time and the unnecessary risk of taking the door down myself. Highly recommend. One thing to note as someone who also works at a company with an answering service, it did get my name and address wrong thankfully I saw and was able to call before he drove out so just keep an eye on that.

Cameron Fry

Technicians: Cameron Fry

Service: Garage door consultation,Service not listed

Robert Sivier

Google 1 2 3 4 5

Excellent customer service. Gave me options on services to have performed without pressure.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Amanda Kelb

Google 1 2 3 4 5

Jacob was kind and patient and did a great job with our garage door repair!

Service: General repairs & installation

Linda Marek

Google 1 2 3 4 5

Jacob was fabulous! Got the job done and chatted like a long time friend. Can’t recommend Precision and Jacob specifically enough!

Service: General repairs & installation

Aaron Hinton

Google 1 2 3 4 5

My lift system needed replaced which was diagnosed quickly by my technician. Service was also completed quickly and everything is working far better than before. Also gave me a great deal! Thanks to Precision and the technician that came out today.

Matt Eberly

Technicians: Matt Eberly

Service: Garage door consultation,Customer support,General repairs & installation

Jennifer Pichert

Google 1 2 3 4 5

It was so easy to make an appointment online. The technician was on time and very knowledgeable and friendly! He had a new garage door opener on the truck already and had it installed very quickly. We are very happy with the whole process.

Kortney Morris

Technicians: Kortney Morris

Service: General repairs & installation

Hong Li

Google 1 2 3 4 5

Good job done and nice communication

Matt Eberly

Technicians: Matt Eberly

Service: Garage door consultation,Customer support

Glenn Richardson

Google 1 2 3 4 5

Great response, next day service. Arrived as promised, assessed the issues, provided a quote to fix and completed the necessary work within 2 hours of arrival. Garage door never worked so well!

David Morgan

Technicians: David Morgan

Service: Garage door consultation

Nada Norman

Google 1 2 3 4 5

I was extremely pleased with Matt who took care of replacing the parts and installing a new garage opener. He was very professional, courteous, knowledgeable and he listened to all my concerns. I was amazed that he could repair it right then & now. Very timely & efficient. I will surely recommend Precision Garage Repair. The Best!

Matt Eberly

Technicians: Matt Eberly

Service: Garage door consultation

Jerilyn Barlowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service and person taking the appointment was great

Walker Furpahs

Technicians: Walker Furpahs

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mark King

Google 1 2 3 4 5

Matt did a great job and work with us to fix our problem and come to a resolution the way we wanted to. We really appreciated the work and the timeliness of the service.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Janet Dircksen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Even though I paid, job is not complete since technician has not completed job. He requested full payment and said he will return Monday or Tuesday After he left, I had time to examine garage door seal and I think there will be a problem. I will appreciate a call from the manger Thank you, Janet Dircksen

Service: Garage Door Repair

Product: Cables

Amber & Maggie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door suddenly stopped working. I received a quick response via text late on a Saturday night and a technician was scheduled for 10am the next day. Jacob came to our home to help us out. He was knowledgeable, friendly, helpful, and a quick worker. We greatly appreciated his help and would recommend his work to others.

Service: Garage Door Repair

Product: Springs

Jennifer Priwer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Could we please get a copy of our invoice and payment receipt.

Service: Garage Door Opener Install

Kenton Keeslar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Timely and informative.

Joseph Worely

Technicians: Joseph Worely

Service: Garage Door Opener Install

Dean Reiter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Dean R. very good timing and knowledge. Knew what was causing problem and fixed. Thank you

Service: Garage Door Opener Repair

Product: Opener

Manny Corpus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Pat does GREAT work and I highly recommend him!!!!!! He already serviced our garage door before so I am aware he is a GREAT technician. Thanks Pat

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Repair

E. Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional and knowledgeable technician. Offered alternatives for either a quick temporary fix or replace the 25 year old motors, etc with new units. Went with two new units that offered wifi, cameras, and led motion lights. All I can say is being pleased with the outcome and 7 year warranty. Also appreciated the follow up calls on apt. day.

Danny Quinn

Technicians: Danny Quinn

Service: Garage Door Opener Install

Product: Garage Door Opener

Jerri Ruggiero

Google 1 2 3 4 5

Tom came to our condo and diagnosed our problem very quickly. He is a great communicator, very thorough in his work, and a great representative of Precision Door.

Tom Palmer

Technicians: Tom Palmer

Service: Garage door consultation,Customer support

Deb Laipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We called Precision to confirm the findings of a previous company whose less than relatable technician seemed to lack knowledge and motivation to address our problem. Tim T. showed up the next day, assessed the problems and efficiently corrected the same. Tim was comprehensive with his explanations and friendly during our interactions.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Product: Springs

Dan Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service person was very polite and listened to my concerns. He was very easy to work with. He fixed the problem I was having with the door opener and suggested some additional items to improve the door opening and closing. Thank you!!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Westerville neighbors and let our experts take care of your garage door.

Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026