1 (866) 448-0180

Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus Ohio
has received 311 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Good service explained everything to us

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Joseph W Service Provided:
Broken Garage Door Spring Repair

Technicians: Joseph W
Review:

Very prompt and went over all the repairs that could be done. Tech got right to work when I agreed to the repairs.

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Jason O Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jason O
Review:

Repairman was Pat. He was on time and quickly figured out that a sprocket had broken. He replaced it along with putting 2 new light bulbs in the overhead. He was very friendly, answered my questions, and left no mess!

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Patrick M Service Provided:
Garage Door Opener Repair

Technicians: Patrick M
Review:

I identified broken spring on garage door, could't get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don't think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.

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A Response from: Jim Rapp

Jim, we appreciate you taking the time to speak with our management team, we value you taking the time to leave your feedback and hope we were able to make this situation right by you as we strive to provide our customers with 100% customer satisfaction. If you have any further questions or concerns please feel free to reach out to our management team directly.

Walker F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Walker F
Review:

Dustin was The Man! Very helpful, courteous, and nice. Knowledgeable and professional.

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Dustin K Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin K
Review:

Excellent technician! He was friendly knowledgeable and clearly explained my repair options and the costs associated with each. Upon completion he explained the warranty and operation. He was top notch!

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David C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: David C
Review:

My experience was great! I went on the website and did a chat to ask some questions, got scheduled for an estimate the next day and had the work done that same day. I figured I would schedule the work for weeks out. Joe was my technician and he was very straight forward with me and answered all my questions and did not pressure me to do the work!

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Joseph W Service Provided:
Garage Door Opener Install

Technicians: Joseph W
Review:

This is a great company to work with. From setting up the appointment to evaluating the entire mechanics of the door to installation it was a great experience. I have an order for door from the 1970s original to the house. Tim was able to point out the little things that kept my door from acting the way it should and recommended the proper springs to help out. Now I have a great door with a quieter operation and it was installed professionally and quickly. I’d recommend Tim to anybody.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our technician was great! Very informative, showed us each part that needed replaced and different alternatives. I would highly recommend him!

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David C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David C
Review:

My new garage door looks wonderful, and really adds to the overall looks of my home. The sales & design person, Alana M., was helpful, friendly , and she listened to my questions. She worked with me to get an attractive door installed within my time constraints, and was very professional. Door installer, Charles F., did a beautiful job installing the door, and was also courteous, and excellent at explaining the operation of the door. They are both a credit to their company. They were able to install my new door within a week, and the entire process was a good one. I would recommend this company to others.

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Alana M Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Alana M
Review:

When our garage door opener stopped working, we called Precision to have them come service the door. After taking a look at the door, it was decided a new garage door opener was needed. The old garage door opener was taken down and a new one was installed in less than an hour. Fantastic Service!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

My garage door opener is a Precision product so therefore I called them for service. Jason O. and Evan called first and gave me a time they’d arrive and they were spot on. Very nice gentlemen, explained everything and took care of the problem. I will definitely recommend Precision to my neighbors and friends. Thank you for your service! Kathleen Will

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Jason O Service Provided:
Garage Door Opener Repair

Technicians: Jason O
Review:

Derek the technician was wonderful. He responded kindly to my complicated family situation and adjusted his work plan to fit what I needed. He knew how stressed I was so he took care to explain everything and show me what he was talking about. I appreciate the timely service and attention to detail. The garage door gets lots of use & works perfectly now. I called this company because I'd seen the ads on TV. The service lived up to the promises highlighted in those spots, which is not always the case. All the parts needed to complete the repairs were available and the scheduling, which was a very important factor for me, was exactly as advertised.

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Tom P. Called and said he would be at my house in 45 minutes to 1 hour. He arrived in 54 minutes, right on time. He was very professional ( except he smelled like cigarettes). He gave me 3 different estimates, good, better, best. I talk with him as he completed the install. He was pleasant to talk to. He did complete the install in 1.25 hours. Which would have been about 1 hour if we didn’t talk so much. This is not the first time I have used this company. I am once again pleased with the quality of the work and the technician, other than he smelled like cigarettes. I will use them again if needed. I think they are a little pricey but the quality of their work very good. P.S. Tom enjoy your Vacation and cruise next year.

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Tom P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom P
Review:

We called Precision Door on the recommendation of a neighbor. We had returned from an evening walk to find that the garage door would not open because one of the springs had broken. We called and asked if someone could come out ASAP since our schedules were such that we needed the door repaired quickly. Walker came to our condo at 9:20 pm and he was terrific. He was an experienced tech and got right to work. He had the spring(s) replaced and we paid him by about 10:10 pm. We bought the heavy duty springs and he also recommended we replace the bearings at both ends of the rod and the bearing in the middle of the two springs. Walker was thorough and you could tell he was excellent at his job. Thanks for the responsiveness and the quality of the work performed. We appreciate it.

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Walker F Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Walker F
Review:

David S. is a personable and professional technician who was able to diagnose an intermittent condition that caused unreliable and frustrating operation of our garage door. David also pointed out deficiencies with the existing door components that deterred the effective operation of the door, and that placed undue burdens on the opener. His explanations of the issues were logical and easy to understand. David proposed a number of possible solutions that allowed us choose a cost effective resolution to our problems. He installed a new opener and performed an overhaul of the door components that provided the best warranty for our budget. And additionally, he got everything done within tight time restraints that allowed us to meet our personal obligations. When he left our home, I told him that his employer wasn’t paying him enough! David’s knowledge and workmanship created our loyalty to Precision Garage Doors.

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David S Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: David S
Review:

I really appreciate the service at Precision Door. My springs broke this morning and service was completed around 2pm the same day. Tim Sr. is awesome and had my door up and running in about 30 minutes. So happy with my service!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jonathon Swartz was out technician and he was excellent. Very professional. Arrive on time gave us a great inspection and quoted all our options. Finish the repairs in an hour and the door functions great. Jonathon was great!

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Jonathon S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jonathon S
Review:

Quick responce,next day service. Contact person very helpful on phone. Service Tech, Joseph Worley arrived on time, explained our options and started to work.

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Joseph W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joseph W
Review:

I choose based off of a google search and recognized the name from advertising that I had seen. I had called the previous company that I had used and they never bothered to return my phone call. I called Precision late morning and by mid afternoon the service technician was onsite. Clearly explained the issue and provide options for repair which was done quickly. Dustin really went above and beyond as my family was dealing with some issues this day. Hats off to him and Precision for a job well done.

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Dustin K Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Dustin K
Review:

Your technician, Joe, is very kind, patient and knowledgeable. It was a pleasure to meet him. Thanks fir the great service experience!

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Joseph W Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Joseph W
Review:

I bought my house two years ago and the garage door needed repaired. You came right away and have serviced it each time there’s been a problem, promptly, professionally and perfectly!

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Service Provided:
Garage Door Opener Repair

Review:

Technicians were pleasant and professional and repair was completed in a timely manner. Following a thorough inspection a few other parts were recommended for replacement due to wear/condition in addition to the original reason for the call. The reason and price for each was fully explained without additional sales pressure.

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David C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David C
Review:

Called me to see if they could come early. Who does that?. Had the needed parts on the truck.

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Tom P Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Tom P
Review:

Repair service was performed by David Simpson on 7/22/22. I could not have been more pleased with his work, attention to detail and friendly demeanor. He is a winner - take good care of him!

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David S Service Provided:
Garage Door Repair

Technicians: David S
Review:

Jason was on time, friendly and professional. He explained everything to me and got the garage door working! Great service!

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Jason O Service Provided:
Garage Door Repair

Technicians: Jason O
Review:

Professional, courteous, and a job well done! They were prompt and very communicative. We have used them before and will continue to do so.

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Jason O Service Provided:
Garage Door Repair

Technicians: Jason O
Review:

David was clean-cut and friendly. Hopefully my problem is solved with the new replacements. Had hoped to spend that money in a different way -- but the garage door came first.

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David S Service Provided:
Garage Door Repair

Technicians: David S
Review:

My work completed by Precision was outstanding. En Womack was on time, provided great service, and he took the time to talk me through the repair and answer my questions. I will definitely use them in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tim is the best! He diagnosed the problem I had with my garage door and offered sound advice for options to fix the problem. No pressure and was finished fast. Thanks Precision!

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Tim Jr Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tim Jr
Next Page
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230