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Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus Ohio
has received 164 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, polite team who took the time to explain the technical details to a non-technical person during the replacement of parts.
Courtney James
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, provided multiple options with pricing, did work the same day. Our technician was courteous, friendly and fast. Very pleasant experience all around.
Amy Tincher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt respond to the service, friendly and knowledgeable tech . Just expensive .
Rey Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.
Paul Baden
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim originally install my new garage door opener in July 2017, and did a great job. We just had our garage floor tourn out, and a new concrete floor poured. The door wouldn't go down all the way, due to the new floor being higher than the old one, which had dropped and cracked. Tim adjusted rails and down stop sensor, and the door functions correctly now. Tim pointed out a split in the door where the bracket that moves the door up and down, and that the original springs were looking like they may be going soon. We'll probably just have a new door, rails and springs installed in the not to distant future. We'll be calling Tim back to remove old door, and install new one.
Michael S Gifford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
Bill Crow
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought the service tech was knowledgeable and professional. He explained everything and make recommendations and we thought he did a wonderful job. I was very pleased to have the weather strip replaced and the rollers. Great service and price!
John Keipper
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony came out the same day I had my issue, then replaced the whole garage door opener and added a keypad within 1 hour. I definitely recommend these guys.
Chuka
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so happy we chose Precision for our new garage door. Everything went flawlessly. Ead, who came to give us our new door estimate, was prompt, friendly and professional. The price was great for the size door we needed, so we yes on the spot. Our appointment was set for one week later. I had a question about our service, so I contacted customer service via email, and Liz was excellent as well. Colin installed our door, and just like Ead and Liz, he was very friendly, prompt and professional. He cleaned up the area after he was done, and the door looks amazing! We definitely made the right choice. Every person we had contact with during this was great. Thank you all very much for the beautiful new door, and also the excellent service. I'll recommend you to everyone.
Michael Swallow
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic job! Our tech was amazing
Jaimine Johnson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We always shop local, and Precision was our first choice, on a FRIDAY! The call was handled professionally and with patient assistance. Next morning service was arranged. Ead's service was considerate, patient, and thorough. The inspection of our prior system was efficient, an explanation was accompanied by a photo of the problem. Options were presented without pressure, and a whole new system installed in 3 hours.
Terry & Jackie Barber
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.
Vaughn Hovy
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa
Melissa Cohan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they happened to be across the street when the spring broke on the garage door with my car trapped inside. I called the company and they sent the repairman across the street to me and it was fixed within 1.5 hours. Great service and explanations. Will definitely use them again.
Shirley Floyd
A Response from: Scott Minnick

I am Happy to hear that our service tech was able to repair your broken spring so quickly for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke on a Saturday of course. We called our regular garage door service company but no answer. I googled garage door companies in Westerville and precision came up. I read reviews and they were very good. I called the company hoping I could get someone out within a few days and was pleasantly surprised that a technician could come out on Sunday at no extra weekend fee. The technician quickly diagnosed the problem and resolved the issue. Unfortunately because our unit was 23 years old we needed a new opener. Tim went right to work and was done in no time. He was kind and friendly and fast. I was very pleased with the service and would recommend Precision to anyone with a garage door issue.
Jeff Crossan
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech was very helpful. He did a great job.
Sue Doud
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and friendly service - able to have garage door spring replaced within 2 hours of my initial phone call. Also pointed out other issues with my garage door. I will definitely use them again.
Kathy Owsiany
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service and installation of a new opener. Only installed today so we'll so how it goes. So far I'm impressed with the organization.
Jim Ardelean
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I Googled garage door repair then went to the Precision site to review. I called the company at 9am because our garage door spring cable snapped and the technician was at our home by 9:15. It took about one hour to repair and based upon the response and quality service provided I will call Precision again when the second of of our three spring door cables needs replacing
David Read
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job!! Extremely efficient! Professional but personable! Now Sounds brand new!
Alise Murray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding response and service on Labor Day! David was our technician. He was professional, timely, honest, and knowledgeable.
Brenda Schreiber
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a new garage door with window panels, when the door was installed I realized that the window panel was omitted. So, it had to be ordered and 2 more weeks wait time. The door is also not level and has to be adjusted, which I noticed after the installer had left. I also had a new opener installed, which works fine.
Charles Acra
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was great. We had a small issue and he was at our home within 2 hours and fixed in 15 minutes. Great service response.
Gary Dildine
A Response from: Scott Minnick

Gary, Glad to hear David was able to fix your garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional, knowledgeable, and timely. Great experience that I would recommend to anyone.
Eric Francis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scott just wanted to thank you for the quick service we received last week when the spring broke on our garage door. Having never needing a repair service I checked the internet and there you were. From thee first phone call to the arrival of Dustin it was the most efficient and professional company to deal with. Thanks so much and you can bet Precision will be our go to in the future.
Bill Lehman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

price was to high
Angelo Pistone
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician did a great job on my garage spring repair, repair was completed in two hrs. arrived on time , gave me estimate, repairman was very nice and courteous.
Joe Yonadi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was friendly, nice, and got the job done in less time than I expected. We appareciate them being open on a SAturday and was able to get our garage door working this afternoon.
Jeff Frazier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Setting up the appointment was easy. No long wait on the phone and very nice lady the rep who was able to accommodate us with the schedule. Alex was the tech who worked on our garage doors. He was very professional, courteous, respectful and most important, he knew what he was doing and he did it right. Alex gave us good suggestions without us asking for it. Good communication, work was done fast. He doesn't waste time. We are very pleased with the service received.
Caroline Cartwright
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Greg did a great job. He was on time, very professional and explained everything up front. From my initial call to completion they had everything done in less than 4 hrs! That’s timely service.
Chris Gossard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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