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Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus
has received 580 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had available appointments quick and like you can make appointment online. Technician Robert fixed the issue quickly and didn’t try to sell anything unnecessary.

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Robert Cremeans Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Robert Cremeans
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door opener had lasted over 30 years. Tech Joe Worley was able to show me many options for replacement. Joe was very knowledgeable and once I decided on the unit that fit our needs he was able to do the replacement very quickly. His work was thorough and he was able to get me an additional 2 year warranty. New unit super quiet. Great work Joe!

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Joseph Worely Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my second appt. with PG and both provided excellent customer experience. Trevor came out both times and he was pite, professional, and did the job quickly and explained everything. Ill definitely use PG again when needed.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt and resolved my issue Also educated me on things to think about which is appreciated

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Joe McCormish Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Joe McCormish
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad was magnificent!

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Bradley Bryant Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Bradley Bryant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t open my garage door. They came within 3 hrs of my call. Derek was pleasant, diagnosed the problem and installed a new motor for my door. He even put some salt on the driveway because of the ice. I would certainly recommend them.

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Derek Mason Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed. I was able to schedule an appointment for the same day and they arrived quickly. A huge shout out to the service technician Zachary Stansbery who was awesome. He diagnosed the problem quickly and repaired only what was needed. I trust this company and have already recommended them to friends and family.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Having trouble with my garage door opener. Called Precision and they gave me an appointment the following day. Their tech Tom came out and we reviewed my problem. I decided that my old opener needed replaced. Tom gave me a couple of options which included the total cost. I made my decision and Tom did a great job removing my old opener and installing my new one. He then took the time to review the operation of my new opener and answer my questions. Great job by your entire organization.

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I reached out online to schedule an appointment on a Saturday, no less! I was able to schedule same day between 12-4 pm. Dillon called me and was here at 2 pm. He diagnosed the problem with the garage door and fixed it in a short time. The door works great and the price was reasonable as well!

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Dylan Farrington Service Provided:
Garage Door Repair

Technicians: Dylan Farrington
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called at around 3PM the repairman arrived around 5 something and was out before 7. Door works perfectly, and I forgot how quite a good working garage door is. My repairman was B Bryant very pleasant and professional did a great job. This is a easy 5 star to give. Thanks Precision

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Bradley Bryant Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Bradley Bryant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be approximately ten minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were able to easily book online and got an immediate response with a window of 2 to 6 p.m. To my surprise, Brad arrived before 2. He was very courteous and thorough. I cannot speak to the pricing because we needed the job done right away so there was no time for other estimates. He did detail every cost, though, so we knew what we were paying for. The total bill was the same as the estimate and we were happy to get a seven year warranty. He finished the job in about an hour and the door now works seamlessly and without noise.

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Bradley Bryant Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Bradley Bryant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will always be a Precision Garage Door customer. I had a problem with my garage door jumping off track in 2025. I called and the Tech showed up in 25 minutes. The tracking issue was resolved in 20 minutes. I had a garage door that would not open last night, this morning and early afternoon. A big snow storm is a day away. Tom came out and resolved the issue in about 25 minutes. We were very appreciative and thankful!!!

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Thomas Timmons Service Provided:
Garage Door Repair

Technicians: Thomas Timmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Angel was helpful over the phone and very courteous. She arranged a quick response and had Mike here in 2 hours. He explained the problem and replaced the genie door opener with a new universal keypad. No Charge. Mike was polite and answered all our questions. We are extremely pleased with this company.

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Mike McClellen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Mike McClellen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan and his crew did an amazing job i own Wrench N Roll auto repair and our door spring broke 1/9/26 first thing in the morning. I called and made an appointment at 9 am and they were there at 10 am, they were done by 1:30. Thanks for the quick response so we were able to service our customers. Thanks again Paul Kiebler owner

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Jonathon Swartz Service Provided:
Broken Garage Door Spring Repair

Technicians: Jonathon Swartz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company did an excellent job two and a half years ago installing our new quiet door lift, and when we had some problems recently, they responded immediately. Additionally, their technician, Walker, was competent, efficient, and professional in every way. There is no reason to go any where else! They are the BEST!

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Walker Furpahs Service Provided:
Garage Door Opener Repair

Technicians: Walker Furpahs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service date that fully accommodated my schedule. Office staff friendly and sincere. Tim was prompt, professional and knowledgeable. Please send him on any future requests I might have. Thank you for the excellent customer service.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a new customer of Precision Garage Door, my experience was outstanding from start to finish. Cate set the tone by scheduling my appointment efficiently, answering all my questions with patience, and providing genuinely positive customer service. Carlos then exceeded expectations with his expertise—he took the time to clearly explain the root cause of the issue and the long-term value of the new springs and rollers. Both Cate and Carlos went the extra mile, which is why I confidently gave Precision Garage Door a 5-star review. I will absolutely use them again and recommend them to my network. Thank you, Cate and Carlos!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.

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Kortney Morris Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Kortney Morris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!

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Mike McClellen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Mike McClellen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!

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Thomas Timmons Service Provided:
Garage Door Opener Repair

Technicians: Thomas Timmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

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Kortney Morris Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Kortney Morris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technicians arrived promptly and kept me informed on the repairs. Needed, the cost, and if there were any alternatives. They were great!

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Patrick Mulligan Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.

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Danny Quinn Service Provided:
Garage Door Repair

Technicians: Danny Quinn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.

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Imani Vance Service Provided:
Garage Door Opener Repair

Technicians: Imani Vance
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.

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Walker Furpahs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Walker Furpahs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was friendly, polite and very professional. Highly recommend!

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Joe McCormish Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Joe McCormish
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
BusinessRate Best of 2025
Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
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Marysville Area (937) 552-5973
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