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Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus Ohio
has received 192 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken door spring and the service technician arrived within two hours of our call. He was courteous and efficient. He provided three different options for the repair and explained the cost and benefits of each option. The repair was completed in just over one hour. We would definitely use your services again if the need arises.
Dan Webb
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with with the service I received from Precision. They came out the day after I called (my request, they offered to have someone come out in the evening on the Sunday I called) Michael, the technician, was very nice and professional. He did a great job explaining the different options in car garage door openers, and I didn’t feel pressured into buying the “most” expensive one. I would happy to recommend Precision and will use this company again.
Tiffany Thompson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker did a a great and explained everything. Very helpful, curious and knowledgeable. Thank you
Tom Summanen
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It’s been a rough season for all of us. I was pleased to see how much care and effort David put in to ensuring the job was done correctly. Great work. Definitely recommend
Michael Montgomery
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company was very professional from the phone call for service till the time that the technican arrived. Walker was very courteous and professional. He was also very efficient with his time and had 2 new garage door openers and springs replaced in no time. Thank You Walker.
Bob Swickard
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.
Steve Heit
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We scheduled them- and they came out that same morning! Matt was super friendly, efficient. He presented different options for a solution.
Maria and Brent Oakes
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were leaving to pick our mother up from the hospital on Thanksgiving eve and our garage door would not open ( broken springs/track etc). We contacted Precision and it was an EXCEPETIONAL experience. The lady on the phone was friendly, and helpful- within 30 minutes Kayne arrived and spent 4.5 hours repairing our door and all broken equipment. He was informative, efficient and friendly- To have this experience on Thanksgiving eve coupled with our mother in the hospital was stressful- but thanks to Kayne and the rest of the team it turned into a positive outcome. I am a customer for life to Precision based on how they handled everything. Thank you very much
Randy Auler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door literally broke when two men and a truck arrived to move my furniture in the house! You were here in about an hour and fixed it on the spot! I was very grateful!
Brenda Goff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.
Doug Hoover
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.
John
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
Tim Ingle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
Timothy Wolfe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
Matt Whitehead
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
Dave Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
Shawn Minke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
Larry Walden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
Mark and erin Stephens
A Response from: Jim Rapp

Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
Steve Thomas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had issues with a Liftmaster opener we had you install 8 years ago. It appeared that the issue was the mother board. Alex Eliopoulos explained our options giving us multiple choices. He was very helpful and there was no pressure for us to decide either way. We ended up getting a new Liftmaster installed and he also corrected another issue for us. Alex was very professional and courteous. It was a pleasure having him out to our home. You should be very proud to have him as a customer facing member of your organization. Thank you Alex!
John & Michele Martin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne worked had; explained all; friendly; we "hope" will continue to work well
Bill Green
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne Sickler was great. Explained everything very clearly.
Angela Stewart
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Angie's List gave us the initial contact information. All the mechanisms, springs, opener, belt switches, etc. were replaced. The technician, Dustin, thoroughly demonstrated the deteriorated condition of the mechanisms, due to the age of the installation. His truck carried all the necessary parts so he completed the replacements on that first visit. I would highly recommend Precision Doors.
J. H.
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, safety conscious (Tech was wearing mask all the time), friendly attitude and fair repair cost.
Fernando U.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
Janet Garlock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not opening correctly, and the problem was difficult to troubleshoot. Dustin came out and provided excellent service. He figured out a way to adjust the door, and it is now opening quietly and smoothly for the first time in months.
Jennifer Z
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great greeting and responsiveness! They were able to get me in the day I called. Walker the technician Started @ 5 accessed work that needed to be done, made good safety And enhancement recommendations. He didn’t leave until the work was done! Thanks.
Greg Boll
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service and repair of our garage door was excellent. We were given all the options and costs. Very happy with the service from Precision. Sherry & Bill Harman
Bill Harman
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, polite team who took the time to explain the technical details to a non-technical person during the replacement of parts.
Courtney James
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, provided multiple options with pricing, did work the same day. Our technician was courteous, friendly and fast. Very pleasant experience all around.
Amy Tincher
Service Provided:
Garage Door Repair
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