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Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus Ohio
has received 272 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim T. (tech) was very pleasant and did the repair quickly. I will ask for him when I next need service. Carl B.
Carl Billhardt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.
Kevin Cook
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Mike for being available earlier than my timeframe arranged on my call. After a thorough assessment of what the issue was with my door Mike ran down everything he found and had everything needed replaced completed in a very timely manner. You can tell he takes a lot of pride in what he does and his customer service was a display of that. Awesome job, thank you again.
Drew
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love our garage door opener we bought from them a couple of years ago. All the people in the office and 8n the field have always been knowledgeable, professional, and courteous. Thanks Precision
Jim A
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I bought a new car, and couldn't pair it with my garage door opener. I called Precision Door, and they were able to send someone out in a couple of hours. Tom Palmer was the tech, and he was great! He worked fast, and got everything updated and working. I highly recommend Precision Door!
Frances Benjamin
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Matt Eberly did a great job from start to finish. He was a nice gentlemen, friendly, punctual, knowledgeable, talent and skilled. He explained and helped me understand what need to fix for my garage door. This is my second experience with Precision and I would recommend them to everyone.
Long Le
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for a simple adjustment to the belt on my garage door opener. It worked fine but in the mindset of preventative maintenance I called Precision to come take a look at it. It turned into trying to sell me a 700.00 service or a 1000.00 service. I think it is preposterous that they charge 209.95 to tighten the belt, tighten a few screws and spray some lubricant. I will definitely check out competition before I call this company again. The only positive thing about the visit was the technician Tom he was very polite.
Laura Crossan
A Response from: Jim Rapp

Thank you for taking the time to speak with our management team we appreciate the opportunity you gave us to come to a better outcome for this situation. We strive for 100% customer satisfaction and we look forward to being there for you and any of your future garage door repair needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana came by to give an estimate. She called in advance, was prompt, accommodating to some other extra chaos that was going on at my house at the time, answered questions and provided a detailed account of what to expect for a full garage door replacement. She was courteous, informative, and super pleasant (so much so that both kids commented to me afterwards about how "nice" she was). I've used Precision before, but it's employees like Alana that will continue making this business a success!
Erik Weitz
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Jason was great, prompt, efficient, helpful, informative and transparent! We will 100% call Precision for all of our future needs!
Janine Kaufman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can't say enough about the service I received. They came out the same day and were in and out with repairs completed in a timely manner. Michael B. was a delight to work with. Thank you!
Drusie Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lashad came as per the appointment time and called 15 minutes before to let me know he was on his way. He did beautiful job changed sensors, rollers and lubricated all the moving parts. The garage door is opening smoothly & quietly. I will recommend friends to call PRECISION DOOR for them to experience the fast and professional services that I received today which by the way was a SUNDAY & appointment and my call was made on Saturday evening.
Elias Nduati
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had my garage door maintenance completed by Precision Door who did the original installement. Tim the technician, was right on time, explained all that he did to keep the door opener and hardware in good condition, and even left a can of lubricant. He was friendly and skilled. I highly recommend this company.
Michael Guirlinger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best experience ever! Thank you!!! Kayne our technician was incredible! So professional, very patient, knowledgeable and super kind!
Krystal Mcdonald
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to say some good Things about Dmitri S. He was very Polite and Knowledgeable with all the Garage Door Openers and took the time to go over each. He took a little least than hour with the install and then went over everything. He called ahead and came earlier than I Had expected and that worked out great. He also installed keypad. This is the second time I have used you guys and was very pleased each time.
Ed Dowell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful customer service! We got an appointment quickly - Kane was on time and extremely knowledgeable. He was able to fix our issues right away and walked us through everything he did afterwards. He even programmed our cars for us! We had more things fixed than I'm able to choose below. Thanks Kane!
Nancy Kirchner
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot express enough how I appreciate Tim's repair. He did an outstanding job . Also very efficient and nice. I chose Precision because of ads on tv and how quickly they came out.
Sandra Tippie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service
Peter Saunders
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. David was super nice & explained everything soI understood it all I had your company two or three years ago service my door as they were in the neighborhood at my daughter’s. Excellent service then also so you were the first to all when I needed help again. Thanks for the great service!
Charon Wright
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We saw one of their trucks down the street one day and decided to call as we were having issues with our garage door. Appointment was made. Tyler called 30 minutes out, showed up on time, assessed the problem, and gave us some quotes explaining every detail. It was all done within a couple of hours, on a Sunday I might add. Very reliable company! Amazing customer service! I would recommend them to anyone.
Sharon C.
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, Mike was excellent!!!!
Larry King
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke on a Thursday night around 8:30 PM. Since they have 24/7 service, we called and got an appointment for 10 AM-2 PM the next day. Matt arrived around 10:30 AM and had a new garage door opener installed and operating by 12:30 PM. Great product and service!!
Nicole Johnson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After an evening call to their 24/7 service line , they were out to my house next morning. Jason was pleasant, very knowledgeable, explained what was needed and gave me 3 different options for repair. He had all the needed supplies and was done in little more than 90 min.They may be on the high end price wise for repairs done ,based on my quick research before service, {i'm om a fixed income}but the quick response and their policy on warranty made up for it. The quick service avoided stress of calling several companies and possibly not being able to get my car out of garage in an emergency. Sometimes you pay a little more for great customer service.
Nancy Stockwell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler C did a brilliant job on my garage door yesterday. I would recommend your company and Tyler C to anyone.
Asiya Touray
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was very friendly and explained everything thoroughly. Would use again.
Eric Myers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Dustin was outstanding. Very professional, personable, and represented your company well. He explained what was wrong, my options, and what he could do to fix it. Would recommend him and your company to anyone!
Richard Reece
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I felt that Walker was extremely knowledgeable about garage technology and was very good in execution of said technology. I would definitely use Precision Care again for any garage problems.
Debourah Davies
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aren’t we all tired of writing reviews for every purchase we make? But today Kayne Sickler from Precision Overhead Garage Door Service came to my home to work on my garage door and totally exceeded my expectations. From his courtesy call and friendly “Good Morning” to making sure I didn’t stand in the cold too long, how could I not take the time to write a glowing review? Kayne certainly seems to know his job, was efficient and explained everything to me before he did it. He gave me options for all items so I could make informed decisions before purchasing, performed the work correctly and cleaned up so I wouldn’t have known a workman had even been in my garage. Who could ask for more? Oh, did I mention he arrived early too? I can’t wait to tell all my friends about Precision. Precision rocks!
Genell Lang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service and everyone was kind and knowledgeable
Joshua Smiley
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and professional! I have used another door service in the past but now I will be calling you. Service was fast and really appreciated having my door fixed so quickly on a weekend.
Renette Wooten
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initially, I called to have an evaluation of our garage door and operation. Gary responded and advised us of our options and choices. We decided to purchase a new door…..ours is the original and over 40 years old. Alana visited and she went over all the buying options. She explained everything. So far, all is well!!!
Sue Mcgill
Service Provided:
Garage Door Repair
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