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Read what people are saying
about Precision Garage Door in:

Westerville, OH

Precision Garage Door of Columbus Ohio
has received 179 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
Matt Whitehead
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
Dave Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
Shawn Minke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
Larry Walden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
Mark and erin Stephens
A Response from: Jim Rapp

Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
Steve Thomas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had issues with a Liftmaster opener we had you install 8 years ago. It appeared that the issue was the mother board. Alex Eliopoulos explained our options giving us multiple choices. He was very helpful and there was no pressure for us to decide either way. We ended up getting a new Liftmaster installed and he also corrected another issue for us. Alex was very professional and courteous. It was a pleasure having him out to our home. You should be very proud to have him as a customer facing member of your organization. Thank you Alex!
John & Michele Martin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne worked had; explained all; friendly; we "hope" will continue to work well
Bill Green
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne Sickler was great. Explained everything very clearly.
Angela Stewart
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Angie's List gave us the initial contact information. All the mechanisms, springs, opener, belt switches, etc. were replaced. The technician, Dustin, thoroughly demonstrated the deteriorated condition of the mechanisms, due to the age of the installation. His truck carried all the necessary parts so he completed the replacements on that first visit. I would highly recommend Precision Doors.
J. H.
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, safety conscious (Tech was wearing mask all the time), friendly attitude and fair repair cost.
Fernando U.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
Janet Garlock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not opening correctly, and the problem was difficult to troubleshoot. Dustin came out and provided excellent service. He figured out a way to adjust the door, and it is now opening quietly and smoothly for the first time in months.
Jennifer Z
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great greeting and responsiveness! They were able to get me in the day I called. Walker the technician Started @ 5 accessed work that needed to be done, made good safety And enhancement recommendations. He didn’t leave until the work was done! Thanks.
Greg Boll
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service and repair of our garage door was excellent. We were given all the options and costs. Very happy with the service from Precision. Sherry & Bill Harman
Bill Harman
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, polite team who took the time to explain the technical details to a non-technical person during the replacement of parts.
Courtney James
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, provided multiple options with pricing, did work the same day. Our technician was courteous, friendly and fast. Very pleasant experience all around.
Amy Tincher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt respond to the service, friendly and knowledgeable tech . Just expensive .
Rey Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.
Paul Baden
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim originally install my new garage door opener in July 2017, and did a great job. We just had our garage floor tourn out, and a new concrete floor poured. The door wouldn't go down all the way, due to the new floor being higher than the old one, which had dropped and cracked. Tim adjusted rails and down stop sensor, and the door functions correctly now. Tim pointed out a split in the door where the bracket that moves the door up and down, and that the original springs were looking like they may be going soon. We'll probably just have a new door, rails and springs installed in the not to distant future. We'll be calling Tim back to remove old door, and install new one.
Michael S Gifford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
Bill Crow
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought the service tech was knowledgeable and professional. He explained everything and make recommendations and we thought he did a wonderful job. I was very pleased to have the weather strip replaced and the rollers. Great service and price!
John Keipper
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony came out the same day I had my issue, then replaced the whole garage door opener and added a keypad within 1 hour. I definitely recommend these guys.
Chuka
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so happy we chose Precision for our new garage door. Everything went flawlessly. Ead, who came to give us our new door estimate, was prompt, friendly and professional. The price was great for the size door we needed, so we yes on the spot. Our appointment was set for one week later. I had a question about our service, so I contacted customer service via email, and Liz was excellent as well. Colin installed our door, and just like Ead and Liz, he was very friendly, prompt and professional. He cleaned up the area after he was done, and the door looks amazing! We definitely made the right choice. Every person we had contact with during this was great. Thank you all very much for the beautiful new door, and also the excellent service. I'll recommend you to everyone.
Michael Swallow
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic job! Our tech was amazing
Jaimine Johnson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We always shop local, and Precision was our first choice, on a FRIDAY! The call was handled professionally and with patient assistance. Next morning service was arranged. Ead's service was considerate, patient, and thorough. The inspection of our prior system was efficient, an explanation was accompanied by a photo of the problem. Options were presented without pressure, and a whole new system installed in 3 hours.
Terry & Jackie Barber
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.
Vaughn Hovy
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa
Melissa Cohan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they happened to be across the street when the spring broke on the garage door with my car trapped inside. I called the company and they sent the repairman across the street to me and it was fixed within 1.5 hours. Great service and explanations. Will definitely use them again.
Shirley Floyd
A Response from: Scott Minnick

I am Happy to hear that our service tech was able to repair your broken spring so quickly for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke on a Saturday of course. We called our regular garage door service company but no answer. I googled garage door companies in Westerville and precision came up. I read reviews and they were very good. I called the company hoping I could get someone out within a few days and was pleasantly surprised that a technician could come out on Sunday at no extra weekend fee. The technician quickly diagnosed the problem and resolved the issue. Unfortunately because our unit was 23 years old we needed a new opener. Tim went right to work and was done in no time. He was kind and friendly and fast. I was very pleased with the service and would recommend Precision to anyone with a garage door issue.
Jeff Crossan
Service Provided:
Garage Door Opener Install
Product:
Opener
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