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about Precision Garage Door in:
Westerville, OH
Precision Garage Door of Columbushas received 588 reviews, averaging 4.89 Stars:
Westerville, OH
Westerville, OH
My experience with Precision Garage door service was a wonderful experience. Tim was my technician and I would recommend him over and over. He was prompt, friendly and very professional.
- Susan West
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Technicians: Thomas Timmons
Westerville, OH
Technician Patrick Mulligan Did an awesome Job Repairing the damage door panel and repair the door track. He was very professional and listen to our repair needs. He quickly gave us the options, and made a fast repair within an hour. We are happy. Respectfully Clive Stephens Plumbing Company
- Clive Stephens Plumbing
Westerville, OH
I had an outstanding experience with Precision Garage Door Service. It was extremely easy to set up the appointment online, and I was able to schedule same-day service at a time that worked perfectly for me. The entire process was simple, convenient, and stress-free. Imani, the technician, was extremely professional from start to finish. Imani did a fantastic job identifying not only the problem but also the root cause of the issue. What I appreciated most was that Imani took the time to clearly explain everything in detail, showing me exactly where the problem was and walking me through the different repair options available. I never felt rushed or pressured—just well-informed. The repairs were completed quickly and efficiently, and when the job was done, everything was left very clean and tidy. The whole experience exceeded my expectations. I highly recommend Precision Garage Door Service—and especially Imani—for anyone in need of prompt, knowledgeable, and professional garage door service.
- Ilona C.
Westerville, OH
Joseph was very knowledgeable and explained everything. He was very quick in his work.
- Don Miller
Westerville, OH
My garage door spring broke when I was trying to leave for work at 8AM. A repair tech (Jacob) arrived in less than two hours. He did a great job explaining everything, walking me through what I needed to get the door working and even talked about some options that would prolong the life of my motor. No one likes spending money on a surprise repair, but this company made it as painless as possible. Jacob was kind, respectful, and worked efficiently.
- Sam Felhaber
Westerville, OH
Very professional gave me options and completed in a very timely fashion
- Gerald Sahr
Westerville, OH
Thank you for the wonderful job.
- Janette Zeger
Westerville, OH
Had available appointments quick and like you can make appointment online. Technician Robert fixed the issue quickly and didn’t try to sell anything unnecessary.
- Julie Wagner
Westerville, OH
Our garage door opener had lasted over 30 years. Tech Joe Worley was able to show me many options for replacement. Joe was very knowledgeable and once I decided on the unit that fit our needs he was able to do the replacement very quickly. His work was thorough and he was able to get me an additional 2 year warranty. New unit super quiet. Great work Joe!
- Philip Bovenizer
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Technicians: Joseph Worely
Westerville, OH
This was my second appt. with PG and both provided excellent customer experience. Trevor came out both times and he was pite, professional, and did the job quickly and explained everything. Ill definitely use PG again when needed.
- Kevin Christie
Westerville, OH
Very prompt and resolved my issue Also educated me on things to think about which is appreciated
- Deb S
Westerville, OH
Brad was magnificent!
- Jennie Dapore
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Technicians: Bradley Bryant
Westerville, OH
Couldn’t open my garage door. They came within 3 hrs of my call. Derek was pleasant, diagnosed the problem and installed a new motor for my door. He even put some salt on the driveway because of the ice. I would certainly recommend them.
- Dale Panovich
Westerville, OH
I was very impressed. I was able to schedule an appointment for the same day and they arrived quickly. A huge shout out to the service technician Zachary Stansbery who was awesome. He diagnosed the problem quickly and repaired only what was needed. I trust this company and have already recommended them to friends and family.
- Elizabeth Mcninch
Westerville, OH
Having trouble with my garage door opener. Called Precision and they gave me an appointment the following day. Their tech Tom came out and we reviewed my problem. I decided that my old opener needed replaced. Tom gave me a couple of options which included the total cost. I made my decision and Tom did a great job removing my old opener and installing my new one. He then took the time to review the operation of my new opener and answer my questions. Great job by your entire organization.
- Dave Wine
Westerville, OH
I reached out online to schedule an appointment on a Saturday, no less! I was able to schedule same day between 12-4 pm. Dillon called me and was here at 2 pm. He diagnosed the problem with the garage door and fixed it in a short time. The door works great and the price was reasonable as well!
- Paul Yoder
Westerville, OH
I called at around 3PM the repairman arrived around 5 something and was out before 7. Door works perfectly, and I forgot how quite a good working garage door is. My repairman was B Bryant very pleasant and professional did a great job. This is a easy 5 star to give. Thanks Precision
- Terry Letzelter
Westerville, OH
I I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be approximately ten minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family.
- Jaffer Tayed
Westerville, OH
We were able to easily book online and got an immediate response with a window of 2 to 6 p.m. To my surprise, Brad arrived before 2. He was very courteous and thorough. I cannot speak to the pricing because we needed the job done right away so there was no time for other estimates. He did detail every cost, though, so we knew what we were paying for. The total bill was the same as the estimate and we were happy to get a seven year warranty. He finished the job in about an hour and the door now works seamlessly and without noise.
- Jeffrey Demas
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Technicians: Bradley Bryant
Westerville, OH
I will always be a Precision Garage Door customer. I had a problem with my garage door jumping off track in 2025. I called and the Tech showed up in 25 minutes. The tracking issue was resolved in 20 minutes. I had a garage door that would not open last night, this morning and early afternoon. A big snow storm is a day away. Tom came out and resolved the issue in about 25 minutes. We were very appreciative and thankful!!!
- David Pemberton Jr
Westerville, OH
Angel was helpful over the phone and very courteous. She arranged a quick response and had Mike here in 2 hours. He explained the problem and replaced the genie door opener with a new universal keypad. No Charge. Mike was polite and answered all our questions. We are extremely pleased with this company.
- Dougal Knight
Westerville, OH
Jonathan and his crew did an amazing job i own Wrench N Roll auto repair and our door spring broke 1/9/26 first thing in the morning. I called and made an appointment at 9 am and they were there at 10 am, they were done by 1:30. Thanks for the quick response so we were able to service our customers. Thanks again Paul Kiebler owner
- Wrench N Roll
Westerville, OH
This company did an excellent job two and a half years ago installing our new quiet door lift, and when we had some problems recently, they responded immediately. Additionally, their technician, Walker, was competent, efficient, and professional in every way. There is no reason to go any where else! They are the BEST!
- Stephen & Tonie Falk
Westerville, OH
Prompt service date that fully accommodated my schedule. Office staff friendly and sincere. Tim was prompt, professional and knowledgeable. Please send him on any future requests I might have. Thank you for the excellent customer service.
- D. Beard
Westerville, OH
As a new customer of Precision Garage Door, my experience was outstanding from start to finish. Cate set the tone by scheduling my appointment efficiently, answering all my questions with patience, and providing genuinely positive customer service. Carlos then exceeded expectations with his expertise—he took the time to clearly explain the root cause of the issue and the long-term value of the new springs and rollers. Both Cate and Carlos went the extra mile, which is why I confidently gave Precision Garage Door a 5-star review. I will absolutely use them again and recommend them to my network. Thank you, Cate and Carlos!
- Mark Aventino
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Westerville, OH
I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.
- Rosemarie mills
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Technicians: Kortney Morris
Westerville, OH
The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!
- Jeff Hoag
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Technicians: Mike McClellen
Westerville, OH
Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!
- Nikki Roy
Westerville, OH
We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn
- Jim Nunn
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
Our tech was excellent, thorough and efficient.....I really appreciate her hard work and communication with me.
- Laura Price