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Read what people are saying
about Precision Garage Door in:

New Albany, OH

Precision Garage Door of Columbus Ohio
has received 56 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was very prompt, friendly, knowledgeable, and courteous. He took time to explain things and was able to quickly identify and fix our broken spring. He was great to work with. We would recommend him to anyone. Thanks David!
Steve Ayres
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, request send the receipt of parts and service.
Hector Cortez
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I drove into the driveway at 11:30 p.m. Tuesday (May 25), after work, to find that the garage door on my side of the garage would not open. Luckily, the other door opened. Problem - broken torsion spring on the 25-year-old door. I called the company that had installed new motors on the doors several years ago. They were scheduling service in late June. No thanks. So, I called Precision (based on comments on line), and the friendly person I spoke with scheduled a service call that same day. Residential technician Gary Lemaster arrived early, assessed the entire system and hardware on both doors. Based on his knowledge and competence, I decided to have him perform a comprehensive replacement of all components on both doors. He did so in short order and very professionally. I would recommend Precision to anyone seeking service.
Tom Ayres
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job
Greg Vinokur
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had technician Tyler repair our garage door after a significant issue happened the day before. We were schedule promptly and Tyler was terrific. Extremely friendly, quick service and thorough explanation. Great job Tyler!
Tyler Kalafut
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin came out and replaced both springs, rollers, center bearing, and bottom door pad. Highly recommend your company, and Dustin; great young man.
Craig Matson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.
Tony Betta
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
Phill Heit
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.
Howard Levitin
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.
Nancy Borowy
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!
Bob Kidder
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to apologize for this huge inconvenience . We have you scheduled for the first appointment tomorrow morning and we will be sending out our technician fully stocked and ready for service. I appreciate you taking my call this afternoon and giving us the chance to make this right by you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was great! Price was reasonable and he found and fixed a problem with the task mounting, too.
Sue Gaddam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was my technician. He arrived on time and explained everything to me. He was easy to work with and was knowledgeable. I would definitely recommend Precision and Anthony!
Ramona Grunewald
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company! Easy to schedule an appointment. They came during estimated time. Called before arriving. Practiced social distancing and wore a mask. Was professional and explained what they were doing. Done quickly.
Kim Evans
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, very responsive and professional! I would recommend.
Kimberly Kelly
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Tim was so nice and professional.
Mike or Nikki Jones
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door replaced our garage doors years ago and the "now and then" needed maintenance has been wonderful! This is a great company! They pay attention to detail and get the job done. The office staff and technicians are knowledgeable and courteous! Jeannie Z, New Albany, Ohio
Jean Zatezalo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience, I had previously called another company to solve our garage door issue and they were unable to do anything, Precision technician instead solved the problem, did not charge us an astronomical fee, came on time, called us 15 minutes before arriving, and, very important, the appointment was for 6 pm at night, which allowed me not to miss work. I definitively recommend this company.
Daniela Dilorenzo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Throw out every other garage door guy you got and use precision . don't waste your time,, these guys are the best for sure !!
Steve Picano
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service gets an A from me. Fast, efficient and knowledgeable. My service guy, Tim, is a cut above. He made my day and I highly recommend the team of talented personnel from the initial call to the service completion. For me, there was no need to shop around. THANKS!
Richard Wofford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Door Service has been exceptional. I called them because my "recommended" service company could not come out to fix my garage door for 5 days. Precision took my call immediately, was very polite, and had my service scheduled within hours. Tim arrived early and diagnosed my problem immediately. His truck was stocked and he got to work right away. The repair was quick, thorough, and the garage was clean when he was finished. Job well done!
Tammy Forister
A Response from: Beth

Thank you for the review on your garage door repair, we look forward to working with you again in the near future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door suddenly tore and detached, as a result of the spring breaking. We called several garage door companies on a Saturday, hoping that someone would be available to respond that day. David, from Precision, was at our door within a couple of hours. He quickly diagnosed the problem and was prepared to show us replacement options. He told us he could replace the door by Wednesday, and he did. David was extremely knowledgeable and professional; and a very nice guy, too. We were extremely happy with the service that he provided. Thanks, David!
Lynn Kirkby and Peggy Masser
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced garage door springs, under warranty. Very prompt and curteous service.
John Barbas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision called promptly first thing in the morning and setup a quick appointment. David called advising what time he will arrive, and he did arrived spot on. David explained the broken springs and how it works, and he also took the time to explain that the rollers could use replacing. He gave me a quote which I agreed and he finished the whole repair in less than an hour. Overall, a good experience with David and Precision Door.
FLC
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was timely and very helpful in resolving our issue. We would recommend your company to everyone.
Calvin Thomas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken spring in the garage on a Sunday morning. We didn't know if anyone would be open but sure enough Precision Garage Doors were and they came to us in the evening which was the time we had requested. The technician educated us as to what was wrong and helped fix the door within an hour. The service was excellent and the technician even helped lube the other garage door and fix the keypad at a small charge. Overall it was a very satisfying experience and I would recommend them whole- heartedly to anyone.
Paul Mathew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, helped to program a new controller and fixed the problem quickly. I would not use any other repair person for my garage door!
Sheryl Lehman
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and excellent service by Tim. Very helpful and clear in explaining the problem with my door. The installed opener is exceptionally quiet. Furthermore, after an initial concern I had with torsion springs pricing, I received an immediate follow-up call from David, who answered in detail my question. Sincerely, John Barbas
John Barbas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was our tech. He did a great job and was very personable. I have been using them for a few years now and will continue to call
Cindy Bartholomew
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door spring broke on a Sunday morning with one car that was needed to get to work Monday morning trapped inside. We were thrilled to find a company that would come out on a Sunday at no extra charge. The service was prompt and the technician was professional.
Robert Keck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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