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Read what people are saying
about Precision Garage Door in:

New Albany, OH

Precision Garage Door of Columbus Ohio
has received 71 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called yesterday morning 5/4/22 and before noon Jonathon S the tech come he explained my option and cost for repair or replacement of garage door. I decided on a new door Jonathon made all the arrangement. Aaron Foster the installer came around 4 pm with the new door and around one hour I had a new garage door the same day. Jonathon And Aaron were super nice and were very knowledgeable. I would highly recommend Precision Door for all your repairs. Thank You, Bob P. decided to replace the door
Bob Pipes
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim Tomlinson was awesome. Very nice and efficiently took care of everything perfectly. Even would highly recommend him to anyone who needs a repair. We’ll done and thank you.
Joseph Mccloud
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Tim T, we have a new garage door opener! Tim gave us an honest assessment of our current (very old) system and recommended options. We were pleased with both his customer friendly attitude and the excellent installation/orientation he provided. Thanks, Tim!
Teri
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficient, hard working and honest!
Andrew Billiter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan S was my technician for the day when my garage suddenly stopped working. He was polite, smart, funny and helped me through picking the best options for me and my garage door. He was hands down one of the best customer service technicians I’ve ever had for any repairs I have ever done on my house. I will forever refer Precision to anyone that ever needs anything done with their garages. Thank you so much!!
Rebecca Mcewan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Johnny did a great job explaining our issue and options. Honest and trustworthy and patient while I compared options.
Terri Louder
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Work. Very pleased !!!!!!!!!!
James Jeffreys
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service. Was here when they said they would be and repaired everything without try to up sale me anything. I would call them again if needed in future.
John Kormanik
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Can't say enough good things about my experience! Dmitri was my technician and he was very helpful, knowledgeable and courteous. I used the chat now option and got an immediate response, and Dmitri was at my house w/in a hour. I will only use Precision from now on if I have any garage door service needs.
Danielle G.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Very professional service technician was considerate of our special circumstances. Cost was higher than I anticipated, but was worth it.
Denis Laroache
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.
Jordan Traikoff
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel was great.
Brian Schultz
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim Jr. was the tech assigned to fix my garage door issues. He was professional & extremely knowledgeable in garage door repair. Tim fixed my door within 15 minutes where other repair companies could never truly diagnosis the problem. Great work, Precision Garage Door will always have my business from here on out!
Eric Brill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, professional, job well done, far price
William Mabe
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dmitri was absolutely wonderful, very professional, and he did such a great job! He explained what was going on with my garage doors and gave me a few different options, which I appreciated. He had everything fixed in no time and my garage doors are so quiet when I open/close them now! Thank you, Dmitri! I would highly recommend Precision.
Erika Wehner
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was very prompt, friendly, knowledgeable, and courteous. He took time to explain things and was able to quickly identify and fix our broken spring. He was great to work with. We would recommend him to anyone. Thanks David!
Steve Ayres
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, request send the receipt of parts and service.
Hector Cortez
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I drove into the driveway at 11:30 p.m. Tuesday (May 25), after work, to find that the garage door on my side of the garage would not open. Luckily, the other door opened. Problem - broken torsion spring on the 25-year-old door. I called the company that had installed new motors on the doors several years ago. They were scheduling service in late June. No thanks. So, I called Precision (based on comments on line), and the friendly person I spoke with scheduled a service call that same day. Residential technician Gary Lemaster arrived early, assessed the entire system and hardware on both doors. Based on his knowledge and competence, I decided to have him perform a comprehensive replacement of all components on both doors. He did so in short order and very professionally. I would recommend Precision to anyone seeking service.
Tom Ayres
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job
Greg Vinokur
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had technician Tyler repair our garage door after a significant issue happened the day before. We were schedule promptly and Tyler was terrific. Extremely friendly, quick service and thorough explanation. Great job Tyler!
Tyler Kalafut
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin came out and replaced both springs, rollers, center bearing, and bottom door pad. Highly recommend your company, and Dustin; great young man.
Craig Matson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.
Tony Betta
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
Phill Heit
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.
Howard Levitin
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.
Nancy Borowy
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!
Bob Kidder
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to apologize for this huge inconvenience . We have you scheduled for the first appointment tomorrow morning and we will be sending out our technician fully stocked and ready for service. I appreciate you taking my call this afternoon and giving us the chance to make this right by you.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was great! Price was reasonable and he found and fixed a problem with the task mounting, too.
Sue Gaddam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was my technician. He arrived on time and explained everything to me. He was easy to work with and was knowledgeable. I would definitely recommend Precision and Anthony!
Ramona Grunewald
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company! Easy to schedule an appointment. They came during estimated time. Called before arriving. Practiced social distancing and wore a mask. Was professional and explained what they were doing. Done quickly.
Kim Evans
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service, very responsive and professional! I would recommend.
Kimberly Kelly
Service Provided:
Garage Door Opener Repair
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