Garage Door Repair in New Albany, OH

Don Pepper

Dylan is a good technician and did a great job

Alan Kuehner

Knowledgeable Tech, but Misleading Information & Unhelpful Management Precision was fast and came out the same day my motor broke. The technician was polite and knowledgeable, but before upgrading to a side-mounted unit, I specifically asked if the power cord would safely reach the outlet. I was assured it was long enough to be tacked neatly along the wall. Once installed, the 6-foot cord was dangling across the room—low enough for my kids to pull on, creating a real safety hazard. While the technician admitted his mistake and kindly offered to uninstall the unit, management was completely unhelpful. Their only solution was for me to buy a $500 extension kit or hire an electrician to move the outlet. I shouldn't have to spend hundreds extra to fix a safety issue caused by misrepresentation prior to purchase. Excellent technician, but very disappointing customer service from management.

Kate Plappert

The technician was friendly and professional. He explained what the issues were with my door so I could make the best decision for me. I would recommend Precision to everyone.

Mac MacDonald

Matt & Danny are the best technicians! Their knowledge and understanding is exceptional. Both these gentlemen are veterans which made the experience even more delightful. Very trustworthy.

Clint Bankes

Technician was very courteous and explained all options thoroughly. Work was done in a timely manner and we are very pleased.

DawnR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, excellent service. The tech was professional, knowledgeable and great to work with. Solved my door issues and took steps to save me money where possible but not skimp on service, making sure safety was a priority. Also the scheduler who answered the phones was lovely as well. Called cold from website reviews and honestly couldn’t be more pleased. Thank you!

Nick Kervin

Fast response time and great service!

Jerry Mathers

Tech Matt Eberly fix all of the issues we were having with our garage and it was nice chatting with a fellow veteran!

Craig Barnhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bought a garage door "kit" from one of the big box stores, but the main shaft was a two piece job was absolute junk. The main spring was under powered for the job along with the cables and drums. Been much better to have Precision do the install than do it myself. The so called spring kit lasted less than 6 months. I had them replace the total upper end less the opener. The door tech Malachi was a pro and friendly. No worries with this company or this tech, request Malachi and you wont be disappointed!

Karen Irvine

My phone call was answered promptly, I was able to schedule an appointment at the time and on the day I requested, the technician was on time and very efficient.

carl sabo

Matt provided great service in getting the garage door fixed and install a new pad opener. Highly recommend.

Paula Swetlick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service person was here for regular maintenance. He was very professional, personable and thorough.

Eric Wical

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James has been to my home several times and he has always been very nice and respectful. He always fixes whatever problems I have and always makes sure that he does a great job.

Simon Blackburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job, great price and great person who did the installation. Couldn't be happier.

Kevin Currier

Great experience with Tom from Precision. He did a thorough review of our opener and explained based on part availability and age of opener that a new opener was the way to go. He explained options and gave us choices based on features and cost. We got on the schedule quickly and new opener is working great!

Renate Fackler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was quick and efficient- great job !

Jodelle Corrier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door stopped working as I was about to leave town. I called Precision and was pleased that they could come out that same day. To my surprise the tech called and came earlier than expected. He was informative and professional. 5 star performance by Precision and their technician!

Rebecca Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service Technician was really informative and helpful

Adel Hanandeh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very expensive and absolutely thieves. Big time over charged me, when I called they said the door remote was 60 dollars but they charged me 180 per remote, pulse 250 for outside keypad. I absolutely don’t recommend this company to anyone. STAY AWAY

Kenneth Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Did a wonderful job on the work he preformed.

Howard Levitin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second experience with Precision Garage Door and both were excellent. They are timely, professional, experienced, honest, and efficient. Matt (the best) replaced a broken spring on one door and did repairs and maintenance on the others. They do business like it should be done. I highly recommend them.

Patrick Spence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor was awesome! He was prompt, professional, and knowledgeable. My door has never been quieter than it is now, and the new spring is perfectly suited for the weight of my door.

Patina Estates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them out for a repair, during the diagnostic process the opener was damaged . The opener was working when they showed up so they made it right and installed a brand new opener free of charge no questions asked . You can not put a price on integrity!

Jonathan Jurisevic

David Morgan with Precision Garage Door Service was great to work with! Advised me on which product would be best for my needs/wants. Got the job done quick, had a few laughs and I will be a returning customer for life. (I recommend Genie for their warranty) I didn’t have to shop around as they graciously gave me a 10% off discount! They did not have to do that, yet they did. Thank you Precision!

Sal K Genilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kudos to Mike. He was very prompt in response time. He was very engaging and spotted the issue right away. Very knowledgeable. Precision should be proud to have an employee like Mike representing your company. 5 Stars for Mike.

Grace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome company!!! They answered their phone!! Other companies had answering machines and have not called back once!! Came three hours later and the work was done in no time! Very pleasant young man, Micheal McMullen!! Please use this company! You won’t be disappointed at all!!!

Margaret Woodworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would definitely recommend Precision Garage Doors. My technician Danny was a true professional. He explained what needed to be replaced on the garage doors and did the replacement and repairs quickly and efficiently.

Julie Jacoby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service technician was friendly and helpful and solved the problem very quickly.

Riley Whitaker

Matt was great, very knowledgeable, and provided a fast/easy service!!