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Garage Door Repair Reviews in New Albany, OH (Updated July 2026)
Precision Garage Door of Columbushas received 169 reviews, averaging 4.94 Stars:
New Albany, OH
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New Albany, OH
Matt & Danny are the best technicians! Their knowledge and understanding is exceptional. Both these gentlemen are veterans which made the experience even more delightful. Very trustworthy.
- Mac MacDonald
Technician was very courteous and explained all options thoroughly. Work was done in a timely manner and we are very pleased.
- Clint Bankes
New Albany, OH
Quick, excellent service. The tech was professional, knowledgeable and great to work with. Solved my door issues and took steps to save me money where possible but not skimp on service, making sure safety was a priority. Also the scheduler who answered the phones was lovely as well. Called cold from website reviews and honestly couldn’t be more pleased. Thank you!
- DawnR
New Albany, OH
Fast response time and great service!
- Nick Kervin
New Albany, OH
Tech Matt Eberly fix all of the issues we were having with our garage and it was nice chatting with a fellow veteran!
- Jerry Mathers
New Albany, OH
Bought a garage door "kit" from one of the big box stores, but the main shaft was a two piece job was absolute junk. The main spring was under powered for the job along with the cables and drums. Been much better to have Precision do the install than do it myself. The so called spring kit lasted less than 6 months. I had them replace the total upper end less the opener. The door tech Malachi was a pro and friendly. No worries with this company or this tech, request Malachi and you wont be disappointed!
- Craig Barnhart
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New Albany, OH
My phone call was answered promptly, I was able to schedule an appointment at the time and on the day I requested, the technician was on time and very efficient.
- Karen Irvine
New Albany, OH
Matt provided great service in getting the garage door fixed and install a new pad opener. Highly recommend.
- carl sabo
New Albany, OH
My service person was here for regular maintenance. He was very professional, personable and thorough.
- Paula Swetlick
New Albany, OH
James has been to my home several times and he has always been very nice and respectful. He always fixes whatever problems I have and always makes sure that he does a great job.
- Eric Wical
New Albany, OH
Great job, great price and great person who did the installation. Couldn't be happier.
- Simon Blackburn
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Technicians: Kortney Morris
New Albany, OH
Great experience with Tom from Precision. He did a thorough review of our opener and explained based on part availability and age of opener that a new opener was the way to go. He explained options and gave us choices based on features and cost. We got on the schedule quickly and new opener is working great!
- Kevin Currier
New Albany, OH
Tom was quick and efficient- great job !
- Renate Fackler
New Albany, OH
My garage door stopped working as I was about to leave town. I called Precision and was pleased that they could come out that same day. To my surprise the tech called and came earlier than expected. He was informative and professional. 5 star performance by Precision and their technician!
- Jodelle Corrier
New Albany, OH
Great customer service Technician was really informative and helpful
- Rebecca Rose
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New Albany, OH
Very expensive and absolutely thieves. Big time over charged me, when I called they said the door remote was 60 dollars but they charged me 180 per remote, pulse 250 for outside keypad. I absolutely don’t recommend this company to anyone. STAY AWAY
- Adel Hanandeh
New Albany, OH
Very professional. Did a wonderful job on the work he preformed.
- Kenneth Green
New Albany, OH
This is my second experience with Precision Garage Door and both were excellent. They are timely, professional, experienced, honest, and efficient. Matt (the best) replaced a broken spring on one door and did repairs and maintenance on the others. They do business like it should be done. I highly recommend them.
- Howard Levitin
New Albany, OH
Trevor was awesome! He was prompt, professional, and knowledgeable. My door has never been quieter than it is now, and the new spring is perfectly suited for the weight of my door.
- Patrick Spence
New Albany, OH
Called them out for a repair, during the diagnostic process the opener was damaged . The opener was working when they showed up so they made it right and installed a brand new opener free of charge no questions asked . You can not put a price on integrity!
- Patina Estates
New Albany, OH
David Morgan with Precision Garage Door Service was great to work with! Advised me on which product would be best for my needs/wants. Got the job done quick, had a few laughs and I will be a returning customer for life. (I recommend Genie for their warranty) I didn’t have to shop around as they graciously gave me a 10% off discount! They did not have to do that, yet they did. Thank you Precision!
- Jonathan Jurisevic
New Albany, OH
Kudos to Mike. He was very prompt in response time. He was very engaging and spotted the issue right away. Very knowledgeable. Precision should be proud to have an employee like Mike representing your company. 5 Stars for Mike.
- Sal K Genilla
New Albany, OH
Awesome company!!! They answered their phone!! Other companies had answering machines and have not called back once!! Came three hours later and the work was done in no time! Very pleasant young man, Micheal McMullen!! Please use this company! You won’t be disappointed at all!!!
- Grace
New Albany, OH
I would definitely recommend Precision Garage Doors. My technician Danny was a true professional. He explained what needed to be replaced on the garage doors and did the replacement and repairs quickly and efficiently.
- Margaret Woodworth
New Albany, OH
Service technician was friendly and helpful and solved the problem very quickly.
- Julie Jacoby
Matt was great, very knowledgeable, and provided a fast/easy service!!
- Riley Whitaker
New Albany, OH
Matt was professional and very helpful! Would highly recommend him.
- Jon Yarger
New Albany, OH
Very professional and helpful.
- Kay Roan
New Albany, OH
We hired Precision to service our three 15 year old garage doors systems. They provided a comprehensive solution and completed the work in one day. We could not be more pleased, the doors are super quiet. They solved our garage doors issues in a professional manner at a competitive price.
- Jennifer & Ken McDonald
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Technicians: Tom Palmer
The technician was friendly and professional. He explained what the issues were with my door so I could make the best decision for me. I would recommend Precision to everyone.
- Kate Plappert