Review:

After 20 years in operation, our chain drive door opener broke late one evening. We called Precision around 6pm and was surprised to have a real person answer. They discussed what we were looking for and scheduled an appt for someone to come out the following day. The next day, Dustin called and arrived on time. He inspected all the components, rails, rollers as well as the 2nd door/opener that was working fine. We discussed the different replacement options and elected to go with a belt drive model to reduce noise. Due to the age, we elected to replace both openers. Dustin got to work and a couple of hours later we had the quietest door openers I’ve ever heard! Dustin explained how to operate the openers and was very professional. This is the second time we had Precision out to help us with our garage doors and we highly recommend them.

Review:

David was on time, professional and courteous. I was hoping to have my garage opener line rewired to the main keypad as the other company that installed the opener did a sloppy job. I was hoping to have the wire follow the roof line of the garage. David quickly gave a me a quote which was a fair price, but also suggested that I replace the main keypad with a wireless unit. This option would eliminate all wires and would be less expensive than the quote to rewire! The unit he had in his truck would not work for my opener. He drove back to the office to get the correct one for my opener and returned a little while later. Quick removal of old keypad and install of the new one. David exceeded my expectations as his suggestion is much better then what I was hoping to accomplish! Very satisfied customer!

Review:

Jim was courteous, knowledgeable, and very professional. Snapped the garage spring at 6:30am. Was impressed to actually speak to someone and schedule a same-day appointment with my initial phone call. Overall, a very good experience from start to finish.

Review:

Outstanding attitude and service by Jason.

Review:

Very pleased with total service from first contact to finish. All done in less than 24hrs. Technition was courteous and very informative.

Review:

I have used Precision 3 different times and their service is wonderful-just had new opener installed and Michael did a wonderful job-very helpful and professional and very friendly!!

Review:

I have to say that it was very nice to call this afternoon and have Matt here in a couple of hours. That was very unexpected. Matt was very professional and explained everything to me before doing the work. I had used you at my dad’s house in the past and would recommend you to everyone. Thank you

Review:

Micheal was great in all areas. Not one negative thing to say. Very professional and kind. Would refer service to other people .

Review:

I had used you in the past to rejuvenate my garage door and got excellent results. Tim did an excellent job today. My Human Error may have been involved. Thanks for another great job!! Jim Grover

Review:

Tim gave excellent customer service. You could tell he had been doing this for a long time. My door was just getting louder by the day. He installed a new spring and changed out some worn rollers. Now you can barely hear it. In less than an hour. Will recommend to friends!

Review:

Best customer service ever!! This is the second time I have used Precision and both times, the Techs have been amazing! Super thorough, took time to explain everything and very friendly!! Thanks Precision!!

Review:

Great service

Review:

My garage door was mysteriously opening by itself. Dustin checked it out and within a few minutes identified several issues. He addressed the problem and took care of other concerns that were identified in the process. I was also very impressed he was able to get to the house the same day as I called in. He was on time, professional, friendly, and very capable. Thank you Dustin!

Review:

Precision installed our garage door in 2014 so I called them to give us a quote on a new opener. Gary arrived on time and showed me the options for a new garage door opener. He answered all my questions and was able to install the new opener in about an hour. I would highly recommend Precision.

Review:

The technician came and diagnosed the problem. Thanks.

Review:

Jason Otero did a great job fixing my garage door. He explained everything thoroughly and gave me options for repair. Highly recommend!

Review:

Prompt,friendly,efficient.Thanx

Review:

Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.

Review:

All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!

Thank you for taking the time to leave us your feedback Kim, a member from our management team did reach out this afternoon to further discuss this but unfortunately it was not a good time for your schedule. We are hoping tomorrow morning will be a better time to go over this with you as we do offer 100% customer satisfaction to our customers and would appreciate the opportunity to make this situation right by you.

Review:

Tim came out to our house on a Sunday when our spring broke on our double garage and we couldn't get our cars out. He was so professional and thorough. He went above and beyond with his customer service and left us oil to spray on the hinges and springs. He arrived about 2 hours after we called and immediately we felt relieved that this would be fixed correctly. I will refer our friends to Precision Garage Door!

Review:

Great job done by Tim T. Quick and prompt.

Review:

Matt was awesome. We love our new openers!

Review:

My garage door broke at 2 pm. My car was inside. I called Precision because they advertised 24 hour service. They told me a tech would be out between 4 and 8 p I had to call a friend to help me get my grandson from day care. On the way to the daycare, Precision called and said a tech would be there before 4. When I got home, Scott was in the driveway. He was polite, explained everything, and worked quickly. My garage door was repaired by 4 pm! Great service!

Review:

Daniel was very professional. He was on time and immediately assessed the problem. He gave me several repair options to choose from that were well within my budget. He was very personable and I enjoyed our conversations together. He lubricated the installed hardware. My door is more quiet opening and closing now than at any time I can remember. I highly recommend the company for any garage door repair or install. Daniel was a great representative for his company. He turned our inconvenience into a pleasant and educational experience.

Review:

I needed help and the young lady worked hard to get a tech to my house - the tech was Dustin - he was a great help and solved my problem.

Review:

One of our door springs broken trapping a car inside. I called at 9:30PM - tech was there at 11:45AM the next day for a promised 12-4PM repair window. Tom the technician was very friendly and got our broken spring fixed quickly. I would have Tom back any time. Probably a little more expensive than I would have thought (that is why only 4 out of 5 stars), but overall a very smooth process with good people.

Review:

Michael quickly diagnosed the cause of the problem (wobbly rollers) and also pointed out several other issues that weren’t in need of immediate attention but could wait. He replaced the rollers and the door seal. My 35 year old door is good as new!

Review:

Precision did a great job for sure. Their Technician was fantastic and went above and beyond. Great guy and he represented the company very well. Very pleased with the results of our garage door repair. Thank you!!

Review:

Matt the tech was good. However I should have checked other companies before having repairs done but was at their Mercy today. Did some research while tech was repairing broken springs and my findings were that Precision charges were outrageous.

Thank you for taking the time to leave us your feedback. We appreciate you giving us the opportunity to talk over management with us and give us the chance to price match these springs for you. If you have any further questions or concerns please feel free to reach out to our management team directly.

Review:

Walker was fantastic and we couldn't be happier with the work. He inspected our garage door during the new opener install and found some issues which we were happy to have him fix while he was here. Second time we've used precision and we will be repeating as customers.