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Read what people are saying
about Precision Garage Door in:

Reynoldsburg | Gahanna Area, OH

Precision Garage Door of Columbus Ohio
has received 306 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision at 10:30am and they sent a technician out the same day within 3 hours. Jesse Burns the tech was knowledgeable. He work fast and at the end he explained how everything worked and he programed all the openers for me. I would highly recommend Precision Doors to my friends and family.
Barry Gilbert
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….
Greg Lewis
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!
Adam Landis
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done to my satisfaction. Thank you for your quick response
Donald Losasso
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!
Jeanette Adkinson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Working w Precision Door is a dream come true. As far as I'm concerned there is no competition & there doesn't need to be. From step one they've been expedient, punctual, knowledgeable, personable, & our rep, Dustin, has been absolutely wonderful, explaining everything in great detail to make sure a less knowledgeable person, such as myself, understands, which I sooo appreciate! I also love how they try to send the same rep out to inspect & do the repair, if done separately, as was done for us. Dustin fixed our door in record time & it sounds so much better than it did before! He also let me do a trial run w everything including our garage door openers after to make sure it all worked, & it did beautifully. Their options for payment plans have also been so helpful in that we could go ahead & thankfully get this done. I truly thank Mr. Rapp, Dustin, the appointment setters, & everyone on this truly amazing, winning team. Sorry for the length of this but it's needed to outline all the fantastic features of this company & it's workers. Kudos & gratitude to you all! ????
Sara Smith
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.
Sheryl
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

service tec was very nice and explained the process be for he started. I would recommend your services to a friend. Thamks for your help.
Earl Cathers
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim Jr. came out on 10/29/2020 and did a check on my garage door. He install a new garage door opener and checked everything else. Tim explained everything about the opener to us, he even programed the cars for us. A very pleasant young man. Thanks you for a job well done
Phylis Blanton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great install very professional. Megan was great and the installer was awesome.
Mark Franklin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has done all of my door service over the past 20ish years. Service is always great and my experience today with Tom was no different. I didn’t love the diagnosis & an unplanned expense but Tom gave me options so I could make the best choice for my budget.
Liz Paoliello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great work, professional, respectful,
Harry Bellinger
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service from start to finish was excellent. Customer service was beyond my expectations, which is extremely important. Everything was explained and demonstrated and the installation went very smoothly. Everyone was knowledgeable and very professional. I highly recommend Precision for all garage door services!
Marsha Miller
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick turnaround, great customer service, very knowledgeable about what was needed to get the job done and done correctly. Tim Jr. did a great job on the install and made great recommendations based on my needs. Thank You!
Austin Dickson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service - appointment at my convenience-tech very knowledgeable and informative- quick to complete work and very neat - Job Well Done!!
Paul Still
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quality work, and installed in a timely manner.
Jim Voss
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with how quick someone came out. Needed new motor. Fixed within 2 hrs. Got 3 new openers. Work was quick and technician cleaned up nicely. Very happy.
Peggy Rosenthal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Painless process.
Philip Albanese
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great same-day service! Very professional and courteous. Will definitely call them again when needed, and recommend them to others.
Carol Robertson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job for us. Gary was our installer and serviced as well as installed a new garage door for us. He was incredibly polite, professional and thorough. Thank you Gary for excellent service!
Lisa Dawes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company and Great Price. Our tech, Tim, w s very professional, showed up as promised,and completed the work in a very timely fashion.
Robert Vance
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on a holiday after finding the door spring broke. Call for service no extra charge for holidays or weekends. Came fixed the door didn’t leave until my husband and I were satisfied. Tim did a great job and very professional.
Bonnie Drautd-Three Rivers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker diagnosed the problem with my current opener and gave me several options available to me. I decided to replace the opener along with new rollers and cables. Very professional and informative
David
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door caught back bumper of my car this morning!! Ugh!! Called Precision Garage Door talked to Olivia who set me up with a repair person. Tim was out within 2 hours because of damage to door we have to replace. Tim was able to get door to close for today, they will be out in morning to replace door and its hardware. Not happy with myself but I am very happy with the service provided by Precision Garage Door today. Thank you very much, Rush and Debby Fielding
Rush Fielding
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company Came highly recommended
Sam Fick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repair-I thought for 1605dollars I should have gotten a new cross shaft for the springs instead of using old one. The tech put a reinforcement Brit on that he said he wouldn’t charge me for clearly he did 135.00. I don’t like surprises.
Roger Davis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific service. I called on a Sunday morning to have a broken garage door opener spring replaced. I was told someone would arrive between noon and 4. David C called prior and arrived a little after 1. The technician explained everything thoroughly. David C reminded me of one of my nephews - he was very personable and professional!
Roz Lewis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman Walker was great, very respectful, informative and covid-safe. The repair/replacements were done efficiently with no mess. Thank you!
Linda Clyburn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with service from your company. It started with a well-prepared customer service rep taking time to understand our needs and get the right person to our house same day I called. Technician quickly diagnosed our inoperable door and proposed cost-effective solutions. Multiple problems were then physically resolved in a timely manner without replacing Genie opener or the door itself.
Farmer Phil
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installer was very professional and friendly. Work done quickly and explained everything!
Janet Sisko
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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