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Read what people are saying
about Precision Garage Door in:

Reynoldsburg | Gahanna Area, OH

Precision Garage Door of Columbus Ohio
has received 287 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door did a great job for us. Gary was our installer and serviced as well as installed a new garage door for us. He was incredibly polite, professional and thorough. Thank you Gary for excellent service!
Lisa Dawes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company and Great Price. Our tech, Tim, w s very professional, showed up as promised,and completed the work in a very timely fashion.
Robert Vance
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on a holiday after finding the door spring broke. Call for service no extra charge for holidays or weekends. Came fixed the door didn’t leave until my husband and I were satisfied. Tim did a great job and very professional.
Bonnie Drautd-Three Rivers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker diagnosed the problem with my current opener and gave me several options available to me. I decided to replace the opener along with new rollers and cables. Very professional and informative
David
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door caught back bumper of my car this morning!! Ugh!! Called Precision Garage Door talked to Olivia who set me up with a repair person. Tim was out within 2 hours because of damage to door we have to replace. Tim was able to get door to close for today, they will be out in morning to replace door and its hardware. Not happy with myself but I am very happy with the service provided by Precision Garage Door today. Thank you very much, Rush and Debby Fielding
Rush Fielding
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company Came highly recommended
Sam Fick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repair-I thought for 1605dollars I should have gotten a new cross shaft for the springs instead of using old one. The tech put a reinforcement Brit on that he said he wouldn’t charge me for clearly he did 135.00. I don’t like surprises.
Roger Davis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific service. I called on a Sunday morning to have a broken garage door opener spring replaced. I was told someone would arrive between noon and 4. David C called prior and arrived a little after 1. The technician explained everything thoroughly. David C reminded me of one of my nephews - he was very personable and professional!
Roz Lewis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairman Walker was great, very respectful, informative and covid-safe. The repair/replacements were done efficiently with no mess. Thank you!
Linda Clyburn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with service from your company. It started with a well-prepared customer service rep taking time to understand our needs and get the right person to our house same day I called. Technician quickly diagnosed our inoperable door and proposed cost-effective solutions. Multiple problems were then physically resolved in a timely manner without replacing Genie opener or the door itself.
Farmer Phil
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installer was very professional and friendly. Work done quickly and explained everything!
Janet Sisko
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

High integrity customer who doesn't like writing reviews like this. Tech arrived, inspected and recommended. I discussed my needs and desires with him. We needed springs, bearings. new bottom door seal and a new opener. Verbally quoted me $1300.00 After I picked myself up off the garage floor, I still needed this done. Approval to proceed was given. Work done to satisfaction, however the markup for the opener was outrageous and I spent $140 on a rubber strip that I helped install on the bottom of the door. Tech came to me with the final bill; $1479.00 So, enjoy the Bahamas or wherever you vacation. I called Precision hoping for highly intelligent diagnosis, and I received that, along with a charge that I feel was outlandish.
Richard Miller
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. I did reach out and left you a voicemail with our contact number, if you could please give us a call back at your earliest convenience we would like to further discuss your service experience, Thank You.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found the company on the internet due to my opener was not letting the door to go down
Brenda Wallis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called late afternoon and they were there the next morning. Great service. Technician Anthony was very personable and did a great work in quick time.
Corey Starkey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I discovered my garage door spring was broken late on Sunday. After sending out requests for estimates through Home Advisor and Angie's list, Precision Door Service was the first to call early Monday morning. They came out and replaced the spring within hours and for about half of what Home Advisor estimated. I would highly recommend Precision Door Service for this type of repair.
Tom and Laurie Marthaller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door came out, and the owner Jim installed our new garage door opener and motor. He was professional and on time. His work was thorough providing us with different options explaining things we would need to replace now and work we could do now but could address later. The work was done efficiently, and the installer was knowledgeable about explaining how everything worked. We were pleased with the work and would gladly have Jim and his company return. Excellent work!
Mike Droesch
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

no issues...very pleased with techs & their attitude & work
Adriann Stuart
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne Sickler did a GREAT job installing the entire garage door system. Was also precise on any questions I had for him . Once again GREAT JOB !!!!
John Bell
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex did a great job of getting my door back on track. A few panels got bent when it jumped the track. Discussed my options with Alex and decided to order a new door and opener. Overall I'm very impressed!
Ed Nesser
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker was an excellent person and tech answered all questions I asked and I asked several. Had your service 3 other times at another condo I own and very happy with Tim and Tom. Will highly recommend your company. Purchased alot of items for my garage door repair.
Mary Block
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was fantastic. Polite, professional, prompt. He did everything I asked and was genuinely interested in making sure I got exactly what I needed. I highly recommend Precision Door!
Chris Thorn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision garage door of Columbus Ohio did an outstanding job installing my garage door opener. My old one was 20+ years old and beginning to die. Did my own research and bought the Chamberlain Wi-Fi enabled model I wanted. Called around noon, receptionist was extremely courteous and took my information. Was scheduled that same day and technician Gary showed up less than two hours later. Tremendous service and timely manner. Gary was extremely professional and courteous and answered every question I had. He also told me some things I didn't know. He was so helpful, I could not have asked for anything better I hope I don't need them again any time soon but I guarantee I will call them if I have garage door issue. Once again thanks to precision and Gary.
George Young
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so pleased with the quick response of your company sending out a service tech to check out out garage door opener. After doing thorough inspection of the door and opener, Gary Lemaster gave us all the details and options available to us to help us make our decision. He was very knowledgeable of the products he offered, was very courteous, polite and quick to get the tasks completed. If we ever need service again it will be with your company and we will request that Gary be our service tech! Thank you!
Stan and Gail Dillon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well pleased with the service and the technician of Precision. The technician showed up on time and was very knowledgeable. I will be calling them in the future for all of my garage door needs.
Jeff Toler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Searched in Home Advisor and this company was the first to follow up.they assessed issue and gave me the options. Since Current system was ancient, I opted for new motor and controls. Tech had new equipment on truck And did the switch out on the spot. Tech came out within 24 hours of first calling them and door fixed within 2 hours (Had new parts on the truck already. They responded quickly and efficiently and won my business.
Paul Althouse
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and a serviceman was at my home in about three hours. I thought it would be a repair, but I needed a new system. The garage door opener was 20 1/2 years old. Tom installed the new system. This is my first time using Precision and I would call them again.
Gloria
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom Palmer, show up on time and was very professional and knowledgeable. He let me know what the problem was and give me a price. Thank Tom for outstanding customer service.
Sharonetta Jones
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very polite and efficient. I was very satisfied.
Carole Baughman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly professional, friendly people. I have always been pleased with their service and this time was no different. Highly recommended.
David Wilson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent. The technician arrived on time and was pleasant and courteous. Was able to resolve the problem and even oiled the hinges on the whole door. I definitely will recommend the service to any friend or neighbor.
Ethel Freeman
Service Provided:
Garage Door Opener Install
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