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about Precision Garage Door in:
Delaware Area, OH
Precision Garage Door of Columbus Ohiohas received 137 reviews, averaging 4.89 Stars:
Ostrander, OH
Delaware, OH
Your tech came out on Tuesday and gave us 3 quotes with least expensive of $1100.00 on a 3 year old door. Got it fixed for $65.00. What a difference.
- Rick Kinney
Thank you for taking the time to leave your feedback. I appreciated speaking with you today to resolve this issue. Thank you so much for the opportunity to stand by our 100% customer satisfaction guarantee and make this right for you.
Delaware, OH
I don’t normally write reviews but after the most fabulous customer experience with Precision I had to write this one. After hours on the phone with Genie troubleshooters (several over a week), I was told I needed a new circuit board. I remembered the commercial “Precision-the name you can trust”. I called and that afternoon Kayne with Precision came to my rescue. He quickly evaluated the problem and fixed it. I did not need a new circuit board. He also instructed me on the correct lubricant to use to keep the door running smoothly and left me with the can (at no charge) to replace the WD40 I had been incorrectly told to use by the garage door installer (who was not with Precision). Kayne also took the time to make sure I knew how the remote, wall pad and outside keypad operated. Kayne provided courteous, patient and instructional service (a rarity these days)-it literally brought me to tears! THANK YOU!
- Siobhan Johnson
Thank you so much, Siobhan, for such amazing feedback about our technician, Kayne. We pride ourselves in 100% customer satisfaction, and we are so happy that Kayne was able to meet that expectation for you!
Ashley, OH
I normally don’t do reviews but this company is an exceptional one it is run like a company should be run communication is outstanding employees are top notch I can’t think of a bad thing to say except I wish I could give them more stars. If you are thinking about new garage door don’t hesitate to call precision you will not be sorry. Mary Alana Amy Arron all great employees thank you for your service.
- Billy
Delaware, OH
Wow! While home repairs on a random Tuesday night are never ideal - my customer service was awesome. I had a next day appointment made online at 10pm. Jason showed up the next morning right on time and was super friendly and helpful. Repair was completed in about an hour and he gave me different price options which was nice. Without a doubt - very professional and timely. Repeat customer for sure.
- Kelsey Kuhlman
Product:
Delaware, OH
Tom, who repaired my door, was fabulous - a great representative for your company
- Pat M
Delaware, OH
David is excellent employee, and he did a terrific job installing my new Genie garage door opener.
- Timothy Brown
Product:
Technicians: David S
Delaware, OH
I inquired about a garage door at 11am on a Saturday hoping to get a repair done within the next week. Not even 8 hours later, we had our garage door fixed! Friendly, affordable, fast service. Will (hopefully not need soon) use again!
- Katie
Delaware, OH
Jason was my service specialist and replaced my overhead garage door opener, keypad, and touch opener as well as other components that were defective or worn. He had everything he needed with him and performed all of the work in just a few hours. He also programmed my car to the new opener, put in the security code into the keypad, and explained how everything works, including if the electric goes out. I was referred to Precision Door by two other friends hi had similar work done.
- Noreen Weisberg
Delaware, OH
Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener.
- Patrick - jayne Lingo
Delaware, OH
Great service great workmanship
- David Dinnocente
Radnor, OH
Very friendly,and excellant service.
- Alan Cory
Marion, OH
Very pleased with the repair on my door. Tom was able to arrive on time and explained my options to fix my door and it works as good as a new door. He did.the job and was very friendly in explaining what maintenance i need to do. Price was a little higher than i expected but senior discount did help some and as my Mom always said you get what you pay for. I would recommend Precision to my friends and family
- Edward Slone
Delaware, OH
$1396 for a torsion spring repair. Just got a quote from another company for a fraction of the price. Reporting to BBB tomorrow. Considering getting an attorney.
- Phil Halsey
Phil, we appreciate you taking the time to leave your feedback. We do offer price matching with any legitimate quote and hope after speaking with you this morning we were able to leave you a better feeling about using our company for any of your future garage door needs. Thank you again for the opportunity and your time.
Delaware, OH
I'm relatively new to Delaware, OH, and have had to call a couple of times for garage door opener issues on the home I purchased. On the first occasion, the springs on my door broke; on the second service call 7 months later, one of the replacement springs malfunctioned. I've appreciated the fact that in both cases, a technician was able to come to my house on the day that I called. He was courteous and professional, explained exactly what was wrong, what needed repairing and why, and promptly completed the work. On the second trip, I'd planned to add an upgraded part to my system and the technician's manager gave it to me the $150 part for free since because of the spring failure. I'll continue to use Precision Garage Door and would highly recommend it to potential customers.
- Richard Hicks
Delaware, OH
Had issue with garage door bottom seal and side seals. Tech Ken came, replaced what he could and will be back when remaining products are in stock. Tech Ken was very professional, easy to talk to and answered all questions as well as asked pertinent questions. Very satisfied with customer service thus far. would recommend your company.
- Darren Thomas
Delaware, OH
Jason was very polite and knowledgeable, answered all our questions, left our garage cleaner than when he started, and had us back up and running in no time.
- Kristen
Delaware, OH
Was very professional and was very efficient. I am very happy with work he did! Completed everything I expected!
- Allan Wood
Waldo, OH
Very polite and knew his stuff, great guy Matt E 5 star rating from me and won't hesitate to call again
- Robert Popovich
Delaware, OH
Thanks, Dimitri! It was so nice to have a technician arrive to rectify our problem who is knowledgeable, honest and ready to do the job right the first time. He replaced our garage door opener, springs and control devices-so far so good. Price was a little daunting, sign of the times I guess...but we appreciate the efficiency and service!
- Joe & Deb P.
Delaware, OH
En was helpful, courteous and made it easy for us to select a new door. Glad this company was recommended to me by two others when I didn't know where to go.
- Kathie Elrod
Product:
Delaware, OH
Tim is exactly why Precision should be your first choice in overhead garage door service. He is truly a professional that takes extreme care in delivering service to the customer. He was more than I could ask for in a technician, knowledgeable, efficient and an all around great person. I don't wish for any other problems with my overhead doors, but if I do, I will immediately call Precision and request Tim again!
- Michael Griffith
Product:
Marion, OH
We had a motion light that wasn’t working properly. Precision came out and fix it without a problem and it was still under warranty so we had no charge. They are a wonderful company to work with. They stand by their warranties. They treat their customers like they’re actually people. They don’t take advantage of customers. I will continue using this company for any of my garage door needs. I have referred them to several friends who have used them and who are also been very satisfied
- Amber Sewald
Ashley, OH
I called 9:30 AM to get a broken garage door spring replaced. (Lashad) Lake was here before noon, looked over both garage doors and offered four options for one door or both, since I also asked about replacing seals on the bottoms of the doors and anything else that might be needed. He had everything needed on the truck and was done by 3:30. He was friendly, polite, explained all the options and didn't push for the most expensive one. Very glad he was the technician who came out and we would want him for any future work.
- Jim Breece
Delaware, OH
Derek M was an incredible representative for Precision Door Service. I called with my issue at 5:45 and he was at my house just over an hour later. He explained and went into great detail the issues we had, provided a range of pricing options for the repairs needed, and then got the job done with an excellent attention to detail. My garage door is like new and still blown away by how quick he responded to the call and the quality of work that was done while here. I will use Precision Door Service again and recommend the service to anyone because of Derek M.
- Aaron Zimmerman
Delaware, OH
I chose to contact Precision after my garage door had broken while trying to get my wife’s car out of the garage. The service technician came out the same day. He gave me all of my options, with pricing, and allowed me to make a decision with no pressure. They were willing to repair or replace the door if I wanted. I made the decision to replace the door and opener, and the office called that afternoon to schedule a replacement time. This all happened on a Friday, they arrived Tuesday to replace the door. The technician was prompt, polite, and made sure all the work was correct and the parts were in good condition. He even had another panel brought out as the first one was dented. Once the job was completed, we reviewed everything to my satisfaction. I would definitely recommend Precision for baby garage door service.
- Darrell Howell
Product:
Delaware, OH
Sarah was very knowledgeable and friendly. Did a great job explaining everything. Very pleased. Can’t wait for our new door to be installed.
- Kurt & Joan Swarts
Delaware, OH
Truly appreciate the excellent and professional service from Walker.
- Andy Igonor
Marion, OH
Excellent service
- Eric Vangilder
Prospect, OH
Very professional was very satisfied with work and technician was very good at explaining what he was going to do and very polite and warranty means a lot
- Brett Curtis
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Dmitri S. did a great job repairing the garage door opener. He thoroughly described the issues and repair options. He also provided some input for when my opener needs replaced down the road. Dmitri was prompt, polite, and professional. Nobody likes to spend money on broken stuff, but you couldn't ask for a better experience when it needs to be done.
- Matt M.