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Read what people are saying
about Precision Garage Door in:

Hilliard, OH

Precision Garage Door of Columbus Ohio
has received 195 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

My repairman was prompt to my Sunday appointment. He sized up my garage door issue quickly and gave a fair price. I am grateful to have this work completed so I don’t need to miss work.

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Tim Jr Service Provided:
Garage Door Opener Repair

Technicians: Tim Jr
Review:

I chose Precision a few months back because they had a good reputation. Although my new door was looking good, it seemed to be noisy when operated. The technician who serviced the door today was very thorough and determined the needed adjustments. He worked with efficiency and explained what he had done to correct the problem. I am now satisfied with the operation of the door with less noise. Because the door was under warranty, there was no charge for the service. Thank you, Precision!

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Service Provided:
Garage Door Repair

Review:

We chose Precision Door to replace our two garage doors because they had done previous repairs for us and on those occasions they were fantastic to work with. Their consultant, Megan was very helpful and informative in our in-home meeting today so she made our decision to use Precision Door to replace our garage doors an easy one. I would highly recommend them!

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Megan J Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Megan J
Review:

Professional and courteous. Went above and beyond handling my specific issue by giving me advice and pointers on how to properly maintain my door.

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Service Provided:
Garage Door Repair

Review:

The customer service was excellent! The technician was prompt and very courteous. He helped resolve the issue with my garage repair and provided general knowledge to help prevent any future problems.

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Jason D Service Provided:
Broken Garage Door Spring Repair

Technicians: Jason D
Review:

Gary worked on my door today and did a great job explaining what was wrong and what my choices were on fixing the door. After he was done it operated better than it ever had in the past. Thank you for a job well done my friend.

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Gary L Service Provided:
Broken Garage Door Spring Repair

Technicians: Gary L
Review:

Our garage door was not reliable when going down. It would partially go down and then go right back up. Our technician diagnosed the problem. He explained the problem and gave me options on how to solve it. He was able to repair it that day. I appreciated that he took the time to explain things to me and was able to repair our garage door! Thank you!

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David C Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: David C
Review:

I found Precision Garage Door Service through a Google search. When I phoned, I expected to get a recording, but I got a pleasant, efficient and knowledgeable lady who, to my surprise, sad there would be a service person at my address that afternoon. I had expected it would be a few days before the evaluation and estimate would be ready. David Hedjuk arrived right on time and told me he thought he could repair the door and not need to replace it. He gave me an estimate and said it would take him 2 or 3 hours to get the job done. I asked if he meant if he was going to do the repair right then and he said sure. I was so convinced the repair would not be done for days that I had bought yellow Caution tape to string across the door opening to keep people away. David repaired the door and pointed out ways that the initial installation was deficient and a bit unsafe. The door now is better than it was when it was new. This company and the employees I had the pleasure of working with are outstanding and I would certainly use them again, if needed.

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Service Provided:
Garage Door Repair

Review:

Knowledgeable, excellent customer service and soo friendly - Chaz is just a fantastic person. Super helpful and as a fellow Brit, we had some fun conversations while he worked. 1000% I would recommend Precision and more so Chaz!

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A Response from: Carlos Morales

Thank you, Jeremy, for taking the time to share your positive experience with our technician, Chaz! Your recommendation means so much to us!

Charles L Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Charles L
Review:

Service was quick and efficient. Thankyou!

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A Response from: Carlos Morales

Thank you for the five stars, Bill! We appreciate your business!

Tim Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Jr
Review:

On time and took care of problem with door

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A Response from: Carlos Morales

Thank you, David, for the five star review! We appreciate your business!

Joshua W Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Joshua W
Review:

I put in a service call for a noisy door when opening/closing. Willy arrived the first thing the next morning and quickly adjusted the rails which fixed the problem. He was also helpful with information on keeping it lubricated. Great service.

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A Response from: Carlos Morales

Thank you, Scott, for this amazing review for our installer, Willy! We are so happy we could help!

William C Service Provided:
Garage Door Repair

Installers: William C
Review:

Precision Garage Door was fantastic. Extremely responsive and right on time. Kayne was awesome and upfront. No pushy sales but was thorough and explained the repairs needed. Absolutely satisfied with my experience.

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A Response from: Carlos Morales

Thank you, Adam, for the wonderful feedback about our technician, Kayne! We appreciate the kind words!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Super quick response, got us scheduled right away. Our technician was thorough and explained everything clearly. He wasn’t pushy about trying to up sell us on the job and let us make our own decision. Job was done efficiently and left the garage door better then new.

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

Gary was polite and explained things well and was efficient and professional.

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A Response from: Jim Rapp

Thank you, Ralph, for the wonderful feedback about our technician, Gary! We are so happy he could help!

Gary L Service Provided:
Garage Door Repair

Technicians: Gary L
Review:

Hello, My wife and I wanted to thank Tom for his comprehensive and courteous review of our garage door problem. Tom is personable and thorough in his presentation of our garage door situation. We wanted to thank him.

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A Response from: Jim Rapp

Thank you, Tony, for these kind words about our technician, Tom! We will be sure to pass this on!

Tom P Service Provided:
Install Garage Doors

Technicians: Tom P
Review:

Very courteous, professional, and instructive what I needed to do to maintain the door

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A Response from: Jim Rapp

Thank you for the kind words, Mary! We are proud to be a company you can trust!

Service Provided:
Install Garage Doors

Review:

Precision Garage Door of Columbus is fantastic! From the initial call to make the appointment to the end of the service call - excellent! They know exactly what they are doing and are very knowledgeable and professional. I highly recommend them! We have used them for years and have always given me great service!!

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A Response from: Jim Rapp

Thank you, Diana, for the wonderful feedback! We appreciate your continued trust in our company!

Tim Jr Service Provided:
Garage Door Repair

Technicians: Tim Jr
Review:

Hello, Dave did a great job on my garage doors today! Thank you Marcia Monett

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A Response from: Jim Rapp

Thank you, Marcia, for the wonderful review for our technician, Dave! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Adam is a real pro. Thx!

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A Response from: Jim Rapp

Thank you for the five stars, Carey! We are so glad Adam was able to help!

Adam H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Adam H
Review:

Friendly. Courteous. Did a great job

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Service Provided:
Garage Door Repair

Review:

The final product was great. My options were made very clear before work started. The best thing about the experience was the technicians Cane & Chas. What a couple of great guys. I could tell they really enjoyed working together. I almost hated to see them leave after the job was completed because they were so nice and enjoyable. Thanks, Mark Millenbaugh

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A Response from: Jim Rapp

Thank you, Mark, for such kind words about our technicians; We are so glad they were able to deliver the kind of service we strive for! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.

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A Response from: Jim Rapp

Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!

Gary L Service Provided:
Garage Door Opener Install

Technicians: Gary L
Review:

Matt was a pleasure. I told him to inspect my garage door and to sync my garage door opener and the keyless pad. I wasn’t expecting my 27 year old garage door to be in dire need of new parts. We figured what parts were a necessity and gave an affordable price. He took an interest in conversation which made the experience less painful. I would recommend this company for a job well done.

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A Response from: Jim Rapp

Thank you, Carol, for such kind feedback about our technician, Matt! Your recommendation means a lot to us, and we are so glad you are pleased!

Matt E Service Provided:
Garage Door Repair

Technicians: Matt E
Review:

My wife and I are very satisfied with the service we received today. Tim was very friendly and professional. I highly recommend him as a service tech. Thank you for all your help, especially on a Sunday morning!

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A Response from: Jim Rapp

Thank you, Jeff, for the wonderful review about our technician, Tim! We are so glad we could be there to help you and your wife when you needed us!

Tim Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Jr
Review:

Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).

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A Response from: Jim Rapp

Thank you, Tony, for the kind words about our Customer Service Representative, Kimberly, and our technician, Joshua! Your recommendation means a lot to us!

Service Provided:
Garage Door Repair

Review:

I HAVE SEEN THE WORK THIS COMPANY DOES. ITS GREAT WORK. THE STAFF AND INSTALLERS ARE ALL SO HELPFUL AND POLITE. I MET TIM ON THIS REPAIR ON 7/20/2023. HE WAS ON-TIME, PROFESSIONAL AND VERY GOOD AT EXPLAINING MY NEEDS AND PRICE OPTIONS. HE DID A VERY GOOD JOB. WE ARE VERY HAPPY CUSTOMERS. THANKS

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Tim Jr Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tim Jr
*Esta reseña fue traducida del inglés
Review:

You are amazing. You set the standard when it comes to customer service. David S second to none. Not sure how you find people like David. Cudos to your hiring staff. Please do not change your DNA. Hard to find businesses like yours. Thank you David and Precision!!!!!!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

*Esta reseña fue traducida del inglés
Review:

Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!

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Matt E Service Provided:
Garage Door Opener Repair

Technicians: Matt E
*Esta reseña fue traducida del inglés
Review:

Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????

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Joseph W Service Provided:
Garage Door Repair

Technicians: Joseph W
Next Page
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230