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My spring broke while the cars were in the garage on a Saturday night. I needed to get them out by Monday morning. I did a google search of repair shops and saw many with good ratings. I decided to call the number posted by my opener for Shamrock garage repair by the previous owner of my house first. The man who answered did not seem like he wanted to come out. He said he had plans that afternoon and wanted me to schedule a Tuesday repair. I then decided to call precision from my google search. The girl that answered the phone was eager to help and told me what the after hours fee was and gave me a time frame. The man who came to fix it was professional and quick. I got the overhaul package I think it was called with 2 springs rollers and cables. He applied a couple discounts to the price so the after hours fee was greatly reduced and he replaced a bracket on my door that he didn't charge me for. I was pleased with this company's responsiveness and professionalism.

Review:

You did a great job of resolving our broken spring problem. The spring broke at 24-years old & the bearings were quite worn. Alex responded quickly to our call (actually was able to come early) & identified all the issues with the support system. We were quite pleased with his work. We would call you again.

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Very expensive. They changed both springs which I can buy for $80 total at Home Depot charged me over $400, took the tech 20 minutes. Quick and easy fix if you don’t mind paying way too much

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Tom did a very good job replacing my garage door spring. I had a few questions and he explained everything beyond my expectations. Did the repair in about an hour. Thank You.

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This morning we woke up to find a spring had broken on our garage door. I called Precision first thing in the morning and they were out within an hour and a half! Tom fixed our spring in an hour and we had a working garage door again. Thank you for your speed!!

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Wonderful service. They came out within just a couple of hours and repaired my garage door and the price was more than fair. I would highly recommend this company.

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Ales was the service person who came to the appointment. He was punctual, provided all the explanation I required and performed his work efficiently. I am very please with the service provided by Precision.

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I was very pleased with the great service as well as the professional job that Gregg did today. He called ahead to narrow the time window, was very polite and prompt as well.

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I am again very pleased with the service I have received from Precision. I am particularly grateful for the speediness of the service.... as a vehicle "was trapped" in the garage until the garage door spring was replaced. I would definitely rate a 5 star.

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Precision repaired springs on our garage door in 2008. Unfortunately one of the springs failed and broke this week in 2016. I called Precision and they honored the lifetime warranty for the springs, immediately responded, and had our garage door working again within hours of the break. I'm totally satisfied with the quality of the work and the overall experience. Precision will absolutely get a call when I need service in the future.

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Gregg was courteous, informative, and professional. Well done.

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Mike, the technician, was completely professional and gave the highest level of service including information and congeniality.

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Tim, our technician, was at our house within an one hour and 15 minutes of my call. Diagnosed and fixed our problem within an hour of arrival. We are very pleased!

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Mike was very knowledgeable and quick with the repairs. He did an awesome job and was very professional and friendly. Thank you for making this an easy choice for us.

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Precision Garage Door of Columbus Ohio is one of the best companies that I have ever dealt with. Tom was very professional and did a wonderful job repairing my garage door spring. I highly recommend Precision Garage Door of Columbus Ohio.

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Excellent experience with John. Arrived earlier than what was communicated. No pressure to go with what he recommended when he replaced the spring in our garage, and even warned us on what to look out for in the next year or so. I would specifically request him for future work that might be needed.

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5 Star Service from John! He arrived promptly and took the time to educate me on the mechanics of our garage door. John was very professional and I feel very confident in the service we were provided.

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The technician was on time, friendly, professional, and took care of our issue quickly. We got a call ahead of time to make sure we were there. The scheduling was easy and quicker than we expected, and times were available to work around our schedule. Overall a great experience!

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Eric: 5 Service: 5 Parts purchased: 5 Overall: 5 Eric was outstanding, worked quickly, knew what he was doing...I know the belt door opener was a bit more pricey than the chain, but well worth it. My kids say 'what, did the garage door open? I didn't hear a thing' LOL. Thank you very much! Regards, -Troy Diaz

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Fantastic fast response and service

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I would have to say that this is the most professional company I have dealt with...ever. Their attention to detail is obvious. After calling to make an appointment, I received a confirmation email with the ability to see who would be coming to my home for the service call. The tech was friendly and professional. He did a thorough job of assessing the problem and answered all my questions. He gave me options for the repair without pressure to buy. We needed springs replaced, but I opted to do an overhaul on the rollers and bearings. The door runs smooth and quiet. I would highly recommend Precision garage door company.

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Tim was very clear and detailed on what needed be done and the amount of time it would take. Personable and seemed quite enthusiastic about his work.

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Tom did a fantastic job! Tom was out within 15 minutes. I will highly recommend you. Great job Tom!

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Eric was very courteous and knowledgeable. Explained the need for additional repairs, beyond the broken spring.

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Had a great experience with your company. Garage door spring broke last night so I looked you guys up on the internet made the appointment and the service was great. Appointment was set between 8-10am and John was here on the dot at 8am. He looked at the issue ,explained my options, the scope of work, and immediately started. Very professional and friendly. Thank you.

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Your confirmation e-mail with pictures of your technicians was welcomed. John worked quickly and professionally. He explained all the required servicing and how to test the springs to prolong the life of my garage door opener. I'm extremely happy.

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Speedy response by courteous and knowledgeable technician. I'm completely satisfied! Check website for coupon discounts prior to payment.

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Your tech was was friendly and very professional. He explained what the problem was and fixed it. The door is operating a lot better than before and is a great deal quieter.

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I chose this company by reading the information on their website. They were able to give me an appointment for the same day (it was actually within an hour and a half from when I called!). The Technician was excellent. He explained what he would be checking, how he could fix my situation and gave me a dollar estimate. The work was done and I was on my way in no time. A very positive experience.

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