4.9 1 2 3 4 5 355 Reviews

From Hilliard, OH Homeowners

Garage Door Repair in Hilliard, OH

Precision Garage Door Service

Same-day garage door repair in Hilliard, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Hilliard, OH FREE Service Call

Serving Hilliard, OH

Proudly serving the Hilliard, OH community with same day service.

Service truck

Local Garage Door Repair in Hilliard, OH

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Hilliard, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Hilliard, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Hilliard and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Hilliard, OH

Serving Hilliard, OH

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 350 most recent customer reviews

Precision Garage Door of Columbus is viewed very positively by Hilliard customers for fast response, knowledgeable technicians, and professional, courteous service. Reviews consistently highlight clear explanations, helpful options, and efficient same-day or next-day repairs that leave garage doors working better, quieter, and more reliably. Many customers also praise the company’s smooth scheduling, strong communication, and a helpful, low-pressure sales approach.

What Customers in Your Area Mention Most

Responsiveness (112) Customers repeatedly praise how quickly Precision Garage Door of Columbus responds, often with same-day or next-day service and fast arrival after the initial call. Professionalism (108) Reviews frequently describe the team as professional, courteous, polite, and respectful throughout the service experience. Expertise (101) Many customers say the technicians are knowledgeable, skilled, thorough, and able to diagnose issues accurately and explain the needed work clearly. Communication (96) Customers consistently value the clear explanations, call-ahead updates, and detailed walk-throughs of problems, options, and completed repairs. Speed (91) Reviews often note that work is completed quickly, with many repairs and installs finished in about an hour or during the first visit. Service (86) Customers describe the overall service as excellent, helpful, friendly, and easy to work with from scheduling through completion. Trustworthiness (63) Many reviews mention honest, low-pressure guidance, fair recommendations, and confidence that the company is looking out for the customer’s best interest. Product Quality (57) Reviews frequently say repairs and installations leave the door working better, quieter, smoother, or like new, reflecting strong workmanship and results. Value (41) Customers often say the service is fairly priced, reasonable, or worth the cost, and some mention discounts or price matching.

Recent Reviews from Hilliard, OH

Ashlyn Moseley

Google 1 2 3 4 5
Hilliard, OH 11/04/2026

Response from : Business Owner

Ashlyn, we truly appreciate your five-star rating! Thank you for sharing your experience with Precision Garage Door Service of Columbus (Hilliard). We're glad you chose us and hope everything with your garage door is working perfectly.

Danny Quinn

Technicians: Danny Quinn

Service: Garage door consultation,General repairs & installation

Eric McGlaughlin

Google 1 2 3 4 5
Hilliard, OH 11/03/2026

ANYTHING BUT PRECISE WORK WAS POORLY DONE THE FIRST TIME AND REQUIRED FOLLOW-UP. ALARMING LACK OF TRANSPARENCY IN QUOTING REPAIRS. FIND ANOTHER COMPANY. We called to get an estimate on a clearly broken spring (one of two). We were given an itemized list of all recommended repairs, some immediately necessary and others less urgent. The whole quote for repair was around $4k. We opted for the necessary repairs only. This included new springs, several door brackets and a new rail and belt. The total for these repairs was around $2k. The tech did the repairs, got payment and left. When I was able to assess the work later I found they’d failed to leave an emergency release cord attached to the door (minor but an inconvenience) and that the door slammed shut more forcefully than I suspected was necessary or proper. I scheduled another tech to come out to attach a release cord and make sure the door was operating as intended. They assessed the door’s function and found that the first repair tech had installed the wrong springs ($560/each) on the door and that this accounted for the heavy slam. They replaced the springs and recalibrated the door for no charge because, at 2 days old, the parts and labor were still under warranty. During the walkthrough after the second round of repairs I was told that a new door like the one we already had probably wouldn’t have been much more expensive than the (necessary) repairs we just paid for and would have included more new components than those we just replaced. Not only was I originally quoted repairs that were potentially almost double the cost of an entirely new door, the repairs we now feel we overpaid for required my layman assessment to be deemed substandard (supported by the next tech’s admission that the first guy would be going back to training). It’s unclear why the first tech wasn’t capable of making accurate repairs and it remains unclear why we weren’t quoted a new door if it would cost less than the piecemeal repairs. Oh, I see. That’s why. I do not recommend this company.

Service: General repairs & installation

Jim Haun

Google 1 2 3 4 5
Hilliard, OH 11/02/2026

Quick response, quick install.

Mike McClellen

Technicians: Mike McClellen

Service: Garage door consultation

Charles Ponyik

Google 1 2 3 4 5
Hilliard, OH 10/30/2026

We had a new garage door and opener installed today. The technician was efficient and knowledgeable about his job. I will use Precision again for any garage door work I might need in the future.

Response from : Business Owner

We’re glad to hear everything went so smoothly with your new garage door and opener, and that our team member made the installation process efficient for you. Thank you for your kind words and for trusting Precision Garage Door Service of Columbus (Hilliard) with your project. We truly appreciate your feedback, and if you ever need more garage door work in the future, we’ll be here to help!

Lashad Lake

Installers: Lashad Lake

Service: General repairs & installation

Janice Dicarolis

Google 1 2 3 4 5
Hilliard, OH 10/29/2026

I was able to get on their schedule quickly. The technician was courteous and did a great job.

Response from : Business Owner

It’s great to hear everything went smoothly with your appointment, Janice. Thank you for the positive feedback and for choosing Precision Garage Door Service of Columbus (Hilliard). We're glad our team could provide prompt scheduling and courteous service. We hope you'll think of us again if you need anything in the future!

Service: General repairs & installation

Assem Nagaty

Google 1 2 3 4 5
Hilliard, OH 10/23/2026

Response from : Business Owner

We appreciate your 5-star rating, Assem Nagaty. Thank you for taking the time to share your experience with Precision Garage Door Service of Columbus (Hilliard).

Lashad Lake

Installers: Lashad Lake

Service: Garage door consultation,Customer support,General repairs & installation,Garage door design

Pat Gifford

Google 1 2 3 4 5
Hilliard, OH 10/18/2026

Quick service with a friendly technician.

Response from : Business Owner

Happy to hear everything went smoothly and that our technician was friendly and efficient during your visit. Thank you for sharing your experience and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your feedback and would be glad to assist you again in the future!

Service: Customer support

Andrew Troyer

Google 1 2 3 4 5
Hilliard, OH 10/02/2026

Booked online for next day appt. Got a text and call when tech was on hie way. Danny was professional & efficient. He installed a new opener & within an hour my garage door was back up and operating like new. I hope to never have garage door issues in the future but if I do I know who to call.

Response from : Business Owner

Andrew, it’s great to hear everything went so smoothly with your recent opener installation. We appreciate you using our online booking and letting us know how the process worked for you, from the appointment reminders to the professional and efficient service from our team. Thank you for choosing Precision Garage Door Service of Columbus (Hilliard), and while we hope you don’t need us again soon, we’ll be here to help if you ever do.

Danny Quinn

Technicians: Danny Quinn

Service: Garage door consultation,General repairs & installation

Mark Mullin

Google 1 2 3 4 5
Hilliard, OH 09/30/2026

Got here fast and got the work done even faster.

Response from : Business Owner

We’re glad your service was completed so efficiently, Mark. Thank you for choosing Precision Garage Door Service of Columbus (Hilliard) and for sharing your experience. If you ever need us again, we’ll be here to help.

Danny Quinn

Technicians: Danny Quinn

Service: General repairs & installation

Daniel Ewald

Google 1 2 3 4 5
Hilliard, OH 09/15/2026

Had to repair our door after backed into. The “garage door dude” did a great job fixing and upgrading worn parts that same day and the door honestly works better than it ever has. It’s like we have a brand new door now.

Response from : Business Owner

Glad to know the repairs on your door were not only completed quickly but also led to such a noticeable improvement. Thank you for sharing your experience and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your kind words and are happy your garage door is working better than ever.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Barbara Dean

Google 1 2 3 4 5
Hilliard, OH 09/12/2026

Overalll great experience. Matt and Lake were professional with service and install of my new garage door. Post install Lake answered all questions. Have already referred family and friends to Precision Garage Door and will continue to do so. Thank you!

Response from : Business Owner

Barbara, it means a lot to hear that you had such a positive experience with your new garage door installation. We're glad our team members provided professional service, took the time to answer all your questions, and made everything easy from start to finish. Thank you for referring your family and friends to Precision Garage Door Service of Columbus (Hilliard) and for sharing this thoughtful review. We appreciate your support!

Lashad Lake

Installers: Lashad Lake

Service: General repairs & installation

Charlotte Hyatt

Google 1 2 3 4 5
Hilliard, OH 09/09/2026

Response from : Business Owner

We appreciate your rating, Charlotte. Thank you for choosing Precision Garage Door Service of Columbus (Hilliard) and for taking a moment to share your experience with us.

William Congrove

Installers: William Congrove

Service: Garage door consultation,General repairs & installation

Craig Velte

Google 1 2 3 4 5
Hilliard, OH 09/07/2026

The new Liftmaster they installed is awesome.

Response from : Business Owner

Craig, it is great to hear you are enjoying your new Liftmaster. Thank you for sharing your positive experience and for choosing Precision Garage Door Service of Columbus (Westerville).

Bradley Bryant

Technicians: Bradley Bryant

Service: General repairs & installation

Bill Arnold

Google 1 2 3 4 5
Hilliard, OH 09/06/2026

I would go for a 10 star if I could. Cameron came for us. Very professional, good guy and very knowledgeable. Can't say enough about my experience. Issue was fixed very quickly for a reasonable price. Definitely recommend precision for any garage door needs

Response from : Business Owner

We really appreciate these generous words about your recent experience, Bill. It means a lot that you were so satisfied with the quick, knowledgeable service and reasonable pricing. Thank you for trusting Precision Garage Door Service of Columbus (Hilliard) and for recommending us to others. If you ever need help with your garage door in the future, we're here for you!

Cameron Flack

Technicians: Cameron Flack

Service: General repairs & installation

Abed Said

Google 1 2 3 4 5
Hilliard, OH 09/04/2026

Iam so happy

Response from : Business Owner

It's great to hear how happy you are with your experience! Thank you for choosing Precision Garage Door Service of Columbus (Hilliard) and for sharing your feedback.

David Morgan

Technicians: David Morgan

Service: General repairs & installation

Lisa Nenadovich Petcash

Google 1 2 3 4 5
Hilliard, OH 08/31/2026

Easy to schedule. Technician was friendly and helpful.

Response from : Business Owner

It’s great to know the appointment process was straightforward and that our technician made your visit a positive one. Thank you for choosing Precision Garage Door Service of Columbus (Hilliard), Lisa. We appreciate your feedback and hope we can assist if you need anything in the future!

Joe McCormish

Technicians: Joe McCormish

Service: General repairs & installation

Julie Borders

Google 1 2 3 4 5
Hilliard, OH 08/28/2026

Precision had a wide variety of garage doors to choose from. The sales person and technician were friendly and knowledgeable.

Response from : Business Owner

It’s great to hear you found our selection and service helpful, Julie. Thank you for highlighting the expertise and friendly attitude of our team at Precision Garage Door Service of Columbus (Hilliard). We appreciate you choosing us and taking the time to share your experience.

Phillip Snider

Installers: Phillip Snider

Service: Garage door consultation

Doug Pierce

Google 1 2 3 4 5
Hilliard, OH 08/26/2026

Tech was outstanding!

Response from : Business Owner

Wonderful to hear that you had such a positive experience and found our tech outstanding. Thank you for sharing your feedback and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your trust in us and hope to be of help again in the future!

Service: General repairs & installation

Heather VanVorhis

Google 1 2 3 4 5
Hilliard, OH 08/24/2026

Jennifer was great. Gage was great. Had a good experience with Precision

Response from : Business Owner

We're glad to hear you had a good experience with our team. Thank you for sharing your feedback about your visit to Precision Garage Door Service of Columbus (Hilliard). We appreciate your review and hope everything continues to work smoothly for you.

Phillip Snider

Installers: Phillip Snider

Service: Garage door consultation,Garage door design

Roger Honkonen

Google 1 2 3 4 5
Hilliard, OH 08/20/2026

Bradley inspected our door, gave us our options, no pressure, fair pricing.

Response from : Business Owner

It’s great to hear that you felt comfortable with the options provided and appreciated the straightforward approach. Thank you for sharing your positive experience with Precision Garage Door Service of Columbus (Hilliard) and for recognizing the fair pricing. We’re glad everything went smoothly for you.

Bradley Bryant

Technicians: Bradley Bryant

Service: Garage door consultation

Mark Abate

Google 1 2 3 4 5
Hilliard, OH 08/11/2026

Response from : Business Owner

Mark, thank you for leaving a review. We appreciate your feedback and are glad you chose Precision Garage Door Service of Columbus (Hilliard).

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: General repairs & installation

David Hughes

Google 1 2 3 4 5
Hilliard, OH 08/09/2026

Precision responded to my calls immediately and the service was prompt. The representatives were very knowledgeable about my problems and addressed them in a professional manner. I would highly recommend them.

Response from : Business Owner

Really glad you had such a timely and professional experience with our team. Thank you for your recommendation and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your feedback and would be happy to help again whenever you need us.

Service: Customer support

Ted Loewendick

Google 1 2 3 4 5
Hilliard, OH 08/07/2026

Issued fixed in less than 24 hours: Timeline (not exact, but you’ll see the point): - Monday 6PM: Garage door would only go up 6-8 inches, then stopped. - Monday 8PM: Called Precision Garage Door (PGD), automaTed lady (VERY realistic sounding by the way, almost had me fooled) was able to get an appointment for 12PM Tuesday (next day). - Tuesday 12PM: Technician (Salem) arrives on time. Immediately dives into troubleshooting the issue. - Tuesday 1230PM: Salem has identified the root cause of the problem. Begins explaining what issue is, how to repair/replace, and that he has all of the required materials to perform the task that day. - Tuesday 1PM: Service begins. - Tuesday 3PM: Service is complete. Walk through of the service that was compleTed. Payment. Hand shake. Thank you. Fixed in less than 24 hours of issue observed. Amazing. Shout out to Salem. True professional. Took time to explain and answer any questions I had.

Response from : Business Owner

Ted, it is great to hear your issue was resolved so quickly and that the whole process from scheduling to service was smooth and well-communicated. Thank you for sharing such a detailed review, and for choosing Precision Garage Door Service of Columbus (Hilliard). We're glad our team made sure everything was handled professionally and to your satisfaction.

Service: General repairs & installation

Kelli King

Google 1 2 3 4 5
Hilliard, OH 08/06/2026

Response from : Business Owner

Thank you for choosing Precision Garage Door Service of Columbus (Hilliard) and for taking the time to leave a review, Kelli. We're glad you had a positive experience with us.

Service: Garage door consultation,Customer support,General repairs & installation

Denise Castle

Google 1 2 3 4 5
Hilliard, OH 08/06/2026

Mohammad was amazing! Precision got me scheduled quickly and Mohammad showed up promptly for the appointment time and was friendly, knowledgeable and helpful in explaining everything he did for us and if we had any questions. I will be back to this business with any of my garage door needs in the future.

Response from : Business Owner

So happy to hear that the technician quickly assessed the problem and fixed your issue! Let us know if you need anything else!

Kortney Morris

Technicians: Kortney Morris

Service: General repairs & installation

Michelle S

Google 1 2 3 4 5
Hilliard, OH 07/17/2026

Great service! Reached out late at night and they came out the very next morning and got everything fixed in under 2 hours. A little pricey, but excellent service and very kind staff.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: General repairs & installation

Xiaoqing Claire Rong-Mullins

Google 1 2 3 4 5
Hilliard, OH 06/29/2026

Great service from Matt, very courteous, answered all my questions.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Karen Woods

Google 1 2 3 4 5
Hilliard, OH 06/20/2026

Cameron was so helpful and explained everything in a way that made sense. He was able to offer a teacher discount, which made my day! Thank you!

Danny Quinn

Technicians: Danny Quinn

Service: General repairs & installation

Amanda Bindel

Google 1 2 3 4 5
Hilliard, OH 06/19/2026

A serviceman arrived the same day that I called. He was very helpful and was able to correct the problems effectively and efficiently.

Bradley Bryant

Technicians: Bradley Bryant

Service: Customer support,General repairs & installation

Benjamin Barath

Google 1 2 3 4 5
Hilliard, OH 05/29/2026

Service was top notch, but price for parts seemed way overpriced

Service: Garage door consultation

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