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Derek M

Derek M
Technicians
Reviews: 50
Average: 4.88 stars
Derek M has received 50 reviews, averaging 4.88 Stars:
1 2 3 4 5

Derek M's Bio:

Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.

Review:

Service person Derek did a great job explaining the alternatives to fixing my garage door. What I selected, he did the work in a timely manner and was very good. He finished in an appropriate time and made my garage door look like new. He was easy to talk to and very knowledgeable.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

There were actually many things wrong with our garage door. Derek was amazing and fixed everything above and beyond.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

Precision Garage Door were very quick to get to me and gave me options for repair and did a great job. The repair was made quickly and they cleaned up everything afterward,

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Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

I was quoted $200-$400 when scheduling the appointment then the guy come out and gives me an estimate for $870.I had it fixed 3 hours later by a different company for $465.

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A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. If you could please give us a call back at your earliest convenience, we would greatly appreciate the opportunity to go over that quote with you as we do offer price matching with any legitimate quotes.

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Thank you for the great service. Derek did a wonderful job explaining my options and installing the product.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

Great customer service and tech service. Derek Mason was my tech and went above and beyond. You were able to fit me in within 2 hours of my door breaking. Definitely will be telling everyone!!! Thank you

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Derek was very friendly, polite and professional. He made some wise recommendations to help preserve the life of our door. He also arrived as scheduled.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Technicians: Derek M
Review:

Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did...much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek did a great job for me! He called 20 min before he came and was very knowledgable and professional. I highly recommend Derek and Precision Door.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.

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Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

I called Precision on a Sunday afternoon when my garage door would not open. With a couple of hours Derek was in my driveway! He explained the other things that were going bad on a 33 yr old door and stated that they weren't critical at that time but I elected to have them done to avoid my vehicle being stranded again in the future. To my surprise, he was able to do them right then and there - on a Sunday no less! I did not realize just how bad the rollers, cables, hinges, etc. were on that door until he was finished and it's SO quiet and works so well that I am glad I found Precision.

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Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

Derek arrived exactly on time. He evaluated our squeaky door and provided several options. The door was serviced to our satisfaction. Customer service was excellent. Thank you.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek M was an incredible representative for Precision Door Service. I called with my issue at 5:45 and he was at my house just over an hour later. He explained and went into great detail the issues we had, provided a range of pricing options for the repairs needed, and then got the job done with an excellent attention to detail. My garage door is like new and still blown away by how quick he responded to the call and the quality of work that was done while here. I will use Precision Door Service again and recommend the service to anyone because of Derek M.

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

I've seen Precision Door Service commercials for some time, but never needed them until Sunday morning when my garage door spring broke and the roller came out of the track. I called them at 10:00 AM and Bianca was very friendly and professional as she scheduled an appointment for that day between noon and 2:00 PM. Derek called shortly after noon and told me he was on his way. He was friendly and professional, and after assessing the situation, prepared three estimates for me ranging from "just get the door working" to "fix the problem and prevent future issues". I chose the full service including preventative maintenance and approximately 90 minutes later the door worked better than it did when it was brand new. If you want an excellent customer service experience, give these folks a call.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

We were looking for information and pricing for a keypad on the outside of our garage that operates the garage door. I got a rough price on the phone from Kelsey, and she said they could have a technician out that afternoon. He'd look at it and give me an exact price. Derek came, looked at our setup, and gave me a price that was right in the range Kelsey had estimated. I gave Derek the go ahead and it took him a very short time to get everything up and running. I'm very pleased with the service I got from Precision.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Derek M
Review:

Your technician, Derek, was really good. He explained everything so I could understand it, which I really appreciated. Derek was really knowledgeable and professional, and cared about the customer! We couldn’t have asked for a better person or technician!

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Derek M Service Provided:
Garage Door Opener Install

Product:
Springs

Technicians: Derek M
Review:

Derek has been GREAT!! I am deaf but he does really communicate with me by using paper which I really impress with his satisfaction and customer service. I was also impress that he was able to get the repair done when I needed it to be done! So much THANK YOU!!!

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician's explanation. It was expensive but with the 7 year warranty, I should be worry free.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

Thank you for a great, fast & efficient job Derek! We were in urgent need of a repair and remembered seeing Precision's ad on TV. We are pleased that the problem was taken care of so quickly!

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek Mason came the same day I called. Fixed a terrible job done by another person. Very professional, courteous. Great job. I am 100% satisficed.

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Derek M Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Derek M
Review:

Derek replaced my garage door springs and got my garage door opener to open. He was very courteous, professional and did the work in a timely manor. I will definitely use Precision Door Services if I should ever have any further problems with my garage door opener.

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Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Excellent service and professional! I have used another door service in the past but now I will be calling you. Service was fast and really appreciated having my door fixed so quickly on a weekend.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

I was able to set the appointment for same day service which was very convenient. I had been having issues with the garage door opening smoothly for quite some time and two other companies had been unable to resolve the problem. The tech listened to my descriptions before testing the door so he could know better what to watch for as he tested the door (the issue was sporadic but problematic.) He found a few problems pretty fast and was able to make adjustments as well as replace some parts needed. I was very happy he had everything he needed with him; there was no added waiting time for parts. Everything was done in under two hours. Fast and VERY friendly service. The issues seem to be resolved and if for some reason they aren’t I have the added comfort of a warranty. I’m very pleased with Precision Door.????

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Precision initially installed our replacement double door garage opener. This year we had problems with the door opening periodically like someone had our passcode/ frequency, etc.. In addition, our inside door opener pad would not operate on a consistent basis. Our Techician Derek Mason was very knowledgeable and professional. He checked our whole system out and no obvious answer to our problem. However, he took the extra time out to look further into the inside wall contol unit and located a couple of wires somewhat loose. He tightened them up, and it's been almost a month now, and we haven't had any problems with the unit since. He gave us some additional tips as well. Thank You Derek.

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Derek M Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Derek M
Review:

Great response after my call. The service Tech very polite and professional. Explained everything, very happy with work and results.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Cables

Technicians: Derek M
Review:

We are pleased with the work. Our technician was very professional and informative. Thank you.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Derek did a great job! Was phenomenal!

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Derek was extremely helpful and we really appreciate the time he spent helping.

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Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

First experience with this company. Fantastic all the way around. Prompt response. Arrived early and the technician was outstanding. Well done.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Derek M
Next Page
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230