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Derek M

Derek M
Technicians
Reviews: 96
Average: 4.93 stars
Derek M has received 96 reviews, averaging 4.93 Stars:
1 2 3 4 5

Derek M's Bio:

Derek has lived in Ohio for his entire life and he enjoys spending free time with his family and friends. On his down time Derek enjoys going to sporting events with the kids.

Review:

Very professional, knowledgeable tech. Came on time. Very satisfied with the work.

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

From taking the service order, obtaining an appointment, calling 30 minutes in advance, describing the necessary repair, fixing the problem, the company's service was exceptional. It was unique as we have a renter in the home. The customer service was convenient and accurate. The technician, Deven M, was timely, helpful, and fixed our problem. Little disruption to the renter. This was the first time we used Precision Garage Door, but we will definitely do so again.

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Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Garage door was cracking and screeching and really needed maintenance. I had used Precision before and actually recommended it to others. Their representative, Derek, did an excellent job. He was professional but courteous, friendly, and let us know exactly what he had to do. And, yes I would use them again. The only reason for the 4 star rating was I thought the price was too high. I could have refused the work and called another company, but I know from experience that Precision is one of the best.

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A Response from: Carlos Morales

Thank you, Suzanne, for sharing this incredible feedback for our technician, Derek! We cannot thank you enough for your continued trust in our company!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

I was extremely happy with the service I got for my garage door needs. I can't say enough about what a great job Derek did to fix my garage door. He spent extra time at my house to get everything finished in one day. Super professional and honest! I would highly recommend him and this company. Thanks so much!!

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A Response from: Carlos Morales

Thank you, Patrick, for taking the time to share this amazing feedback for our technician, Derek! Your recommendation means a lot to us!

Derek M Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Derek M
Review:

Derek was great knew exactly what to do , great service, would recomend to anyone.

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A Response from: Carlos Morales

Thank you, Richard, for the five star review! Derek will be so happy to hear your kind words!

Derek M Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Derek M
Review:

So impressed by the technician and the service. Everything was explained. I was offered choices and explanations for each level of service. Once the repairs were completed every piece was demonstrated and reviewed. An outstanding process and delivery of a quality product. Thank you.

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A Response from: Carlos Morales

Thank you, Phillip, for taking the time to share your positive experience with us! We are proud to be a company you can trust!

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Derek M
Review:

Derek M was my service technician. He was very professional at all times. He was very patient with my questions and went over all my options for repair. And the repair was done that very evening!

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A Response from: Carlos Morales

Thank you, Susan, for this awesome review for our technician, Derek! We are proud to be a company you can trust!

Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

I was very satisfied with the service I received today. Your service man was very knowledgeable and went over everything with me. He was a really pleasant young man, and I would say a great asset to your company.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.

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A Response from: Jim Rapp

Thank you, Bruce, for this amazing feedback about our technician, Derek! We are so glad we could help!

Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

Showed up same day, helped fix a myriad of issues we had been having with our door. Was extremely polite, professional and efficient while keeping us well-informed every step of the way. This seriously is the company to call if you need anything garage door related

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A Response from: Jim Rapp

Thank you, Jack, for such kind words! Your recommendation means a lot to us!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Thank you so much for your fast, dependable service! Derek arrived soon after we called and quickly solved the problem we had with our garage door. Great service!

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A Response from: Jim Rapp

It's our pleasure, Raymond! Thank you for trusting Derek with your garage door needs!

Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Very impressed with the expertise of our technician. He corrected a problem from the initial installation and everything is working perfectly now. It was over 90 degrees and he was here for almost two hours- and still! very polite and personable in addition to being very knowledgeable. Would highly recommend!

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A Response from: Jim Rapp

Thank you, Syl, for taking the time to share your experience with us! We cannot thank you enough for your recommendation!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

I had many issues with my garage door. Derek arrived at 12:30pm and didn't leave till 6:00pm. He diagnosed all the problems, gave different options as to how to move forward. After deciding what to do, he went to work and stayed with it until all the problems were solved. He was very persistent in getting the job done and done right. My hat off to him and your business. Thanks.

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A Response from: Jim Rapp

Thank you, Ken, for the wonderful feedback about our technician, Derek! We will continue to work hard to be a company you can trust!

Derek M Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Derek M
Review:

I am happy to get it done for a emergency that we need to open our garage door. I meet Derek Mason is nice guy and he did a great job and also he explain to me that problem with our garage door and I understand that was a problem. Thank you Derek Mason.

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A Response from: Jim Rapp

Thank you, Richard, for the kind words about our technician, Derek! We are proud to be a company you can trust!

Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

I give a A plus. For repair and Customer Service

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A Response from: Jim Rapp

Thank you, David, for this outstanding review! We are so glad we could help!

Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Darek was a great sport! Called on time and performed the work right away. Great guy to work with. Thank you

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A Response from: Jim Rapp

Thank you, Josh, for the amazing review about our technician, Derek! We are so glad we could help!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Will definitely use Precision again. Installer was on time and friendly. He took the time to thoroughly explain all options and when I did make a choice didnt try to upsell.

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A Response from: Jim Rapp

Thank you, Michael, for taking the time to share your positive experience with us! We hope you love your new door!

Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

The technician that did the work was great, my wife and were very pleased with what he did.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
*Esta reseña fue traducida del inglés
Review:

Our 19 year old door started to act weird so it was time for upgrade. Our neighbors said to give Precision doors a call. Technician Derek came and explained what is causing the problem we were dealing with. He also recommended what would be the best option for us, so we went with his recommendation. He did an amazing work and his attention to details was outstanding. The work was done in timely manner and you have a happy customer here.

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Derek M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Derek M
*Esta reseña fue traducida del inglés
Review:

Pleasure working with Derek M he went over and beyond to take care of my wife and I on the garage door opener install will always refer people to your establishment.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek M
*Esta reseña fue traducida del inglés
Review:

Precision was very responsive. The technician, Derek, arrived on time and did a thorough inspection of the garage door and its many components. Pointed out and explained what should be repaired or replaced and provided options and estimates. Highly recommended.

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Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

Repair work. Our Precision garage door was installed about two years ago and, in this morning, the torsion spring bar support plate came off from the wall and the door became unopenable. Furthermore, the support plate hit and broke the garage door window glass. I called Precision right away and the service man fixed in this afternoon. I was expecting that some troubles would occur soon or later but the most important thing is how soon the service person will show up and correct the issues. I'm so impressed and this is one of reasons we decided to have Precision. The service person, Derek M, is very polite and great service technician as well. By the way, it was no cost for the repair. Thank you!!!!

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A Response from: Jim Rapp

Thank you so much, Kenji, for giving us the opportunity to fix your door when you needed help! We appreciate the wonderful feedback about our technician, Derek. Please let us know if you have any questions or concerns in the future!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

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A Response from: Jim Rapp

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

From the minute I called everything was so easy and professional. I have had some REALLY BAD experiences with another garage door company. Derek was amazing! So knowledgeable and quick!! I will definitely refer anyone I know to your company!!!

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Derek M Service Provided:
Garage Door Opener Repair

Technicians: Derek M
Review:

My experience with Precision Garage Door has far exceeded my expectations on both the business and service aspect as well as the quality of products offered. Not only was my problem solved, but I learned so much in the process which gives me more confidence and pride as a homeowner. From the quick response to my online inquiry to the wonderful woman who answered the phone to schedule service. They were able to schedule someone to come out same day, and the technician, Derek was above and beyond a great representation of your company. This is someone who pays attention to detail, and truly enjoys his job and what he does… it’s not just a job. He cares about the homeowners, is respectful, immediately made me feel comfortable, supported educating me on maintenance of our garage door system, and did an extraordinary job with the repair. He never once tried to sell me something that wasn’t necessary and educated me on how to maintain top performance of our garage door. I initially was recommended Precision from a local Facebook group, researched many websites for reviews, and discovered their A+ BBB rating. Precision prides themselves on quality and it shows! Thank you for everything!

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technicians: Derek M
Review:

Derek was great! He called and arrived early. He worked with my mom and me to get the garage door fixed the same day at a price she could afford. It was on a Sunday. I thought the door would need to be replaced but he repaired it and it works perfectly. I would definitely recommend Derek!

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

We couldn't be happier with the whole experience with Derek from Precision. He surpassed our expectations in every aspect. We love our new garage door opener.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
Review:

Derek M. did excellent work along with great customer service. Very up front with us about pros and cons of different options to address our problem and did not pressure us at all. Was at our house within 2 hours of me calling Precision and was able to diagnose and fix everything right then and there. Highly recommended!

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Derek M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek M
Review:

My garage door broke on a Sunday night, and I was able to get an appointment the next morning. Derek arrived when promised, and had all replacement parts on his truck. He took car of everything right away!!! I would recommend Precision to anyone, and will definitely call them for any future garage door needs.

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Derek M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek M
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(937) 552-5973

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Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230