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about Precision Garage Door in:
Lancaster Area, OH
Precision Garage Door of Columbus Ohiohas received 40 reviews, averaging 4.70 Stars:
Lancaster, OH
Carroll, OH
This is the second time we have reached out to Precision to fix our garage door; two different issues. The reason I called them a second time, is because of the fantastic job they did last time. My garage door was making a weird noise when closing. It actually got stuck crooked. I called on a Sunday afternoon, quickly got it scheduled (no weekend rate...thank God). The repair person, James showed up on time. Very friendly, explained the issue and cost BEFORE starting. James had it totally fixed and tested in approx. 20mins. I was extremely pleased with him, his passion and hard work. I will continue to go with Precision for all of my garage door needs.
- Steve Langille
Lancaster, OH
Customer service is top notch. Phone operator was kind and courteous. David came out same day and got our garage doors working again in an hour. David’s customer service was 5 stars! We will definitely be calling Precision for any future needs should they arise. Thanks Precision!
- Lauren Sallee
Lancaster, OH
Alana Moran was very professional and very thorough during her evaluation and estimate.
- Jimmy Poff
Baltimore, OH
Repair person was fast and hard worker, he did a nice job
- Robert Kennedy
Thank you for the wonderful feedback, Robert! We are proud to be a company you can trust!
Baltimore, OH
The technician, Dmitri, came out on time on the coldest day of the year, was totally upfront and transparent about the process and price, diagnosed the problem, and replaced the broken parts quickly so we could use our garage again and get the cars out of the cold. I was very satisfied with our experience.
- Matt C
Lancaster, OH
Set up the appointment online. Patrick called about 20 minutes before arriving and was spot on time. The work was preformed professionally, quickly and he was very informative about the process and a generally good man. It wasn't cheap but what is these days? This was on a Sunday morning when I noticed the broken spring, and the garage door was back in action by 3:45. Awesome service!!! And now I dont have to worry about the other tension spring breaking and crushing my car. Replaced both springs as the original springs have been there since 2004.THANK YOU!!
- Kenneth lee Nungesser
Thank you, Kenneth, for taking the time to leave such an amazing review! We are so happy our technician, Patrick, was able to deliver the kind of service worth recommending!
Lancaster, OH
I called mid afternoon and by 6 o’clock a technician was here to service our door. Our door was damaged and fixed by another company for the previous owner. Upon inspection, it had several issues as to the reason it was stuck in the up position. The technician was very thorough, professional, and yet personable in handling the issue. I would very highly recommend precision door.
- Dave Marsh
Thank you, Dave, for the wonderful review! Your recommendation means a lot to us!
Baltimore, OH
Excellent service and really quick. Got us up and running in no time
- Cheryl Carrillo
Thank you for the five stars, Cheryl! We are so happy we could help!
Lancaster, OH
This is a first class operation from the scheduler to the technician to the ownership. They all went above and beyond to get our repair done after my husband had a medical emergency during the time of our scheduled repair. Do yourself a favor and allow them the opportunity to prove the same for you!!
- Lyle or sherry Hamilton
Lancaster, OH
I feel I have been scammed. I looked up what I had done and the cost of the things Like battery, bulb, grease & wiring and your price was almost twice as much as I should have paid. I will be looking into what I can do about this with the elder abuse people.
- Barbara Gilkerson
Baltimore, OH
Joseph responded very promptly to my service call. He efficiently repaired the broken spring and provided an estimate prior to starting the job. I was very pleased with his professionalism.
- Barbara M.
Lancaster, OH
I neglected to ask , before arrival of tech, the cost of a spring and 2 cables. Per a Google search, typical single spring replacement I'd somewhere in the $400.00 range. When the tech arrived, he took a look and gave my wife an estimate of $1.500.00. The tech was attempting to replace everything, even though, through experience, I knew only the spring and possibly the cables needed replaced. My wife, who thankfully I coached beforehand, told the tech we only wanted the spring and cables replaced. This brought the total down to around 900.00. I believe the tech attempted to replace items that were not in need of replacement, plus, the ending price to be very high.
- James Paxson
Baltimore, OH
Our spring was broken and we could not open our garage door. It was Sunday of Memorial Day weekend and we didn't think we could get the door fixed until Tuesday. Dustin arrived on Monday morning and replaced the coil. He was very courteous and knowledgeable. We would recommend your company!
- Janene Barone
Baltimore, OH
My Service person was Matt. He was very knowledgable on the garage door. He was very easy to talk with and he explained all the problems and why I had all the noises from the cracked hinges to bad rollers. I would highly recommend him. He compiled a quote between fixing the door and a new one. i chose to go with a new door so my worries are over. With no high pressure sales just my peace of mind. Thank you Matt.
- Linda Edmonds
Lancaster, OH
Your tech, Joe, did a super job. He explained why I needed the parts I needed and didn’t try to sell me other parts. He was very personable and professional. Thanks for providing “same day” service.
- Randy Williams
Thank you, Randy, for the kind words about our technician, Joe! We are so glad we could help!
Baltimore, OH
Very professional. Fast service and very accommodating. Will use again if needed.
- Craig Nicholson
Baltimore, OH
Met and exceeded expectations. The problem was solved. Gary Lemaster was courteous and very knowledgeable. He explained as he did the work.
- Joe Farmer
Lancaster, OH
I an very pleased with their service. They’re fast in getting the repairs done and very courteous. I’ve used them twice now and have no complaints.
- Connie Denney
Lancaster, OH
Thanks to Adam for doing a great job and getting to my home the next day. Adam was a cool guy, super nice and friendly and explained things well to my wife. Best of luck to him and Thank you again.
- Alan Doerfler
Baltimore, OH
Beware of getting charged for unnecessary items. I did not use this company. I found one who replaced my garage door opener with the same model Precision would've used. They charged me less than half.
- Robyn Smith
Robyn, we appreciate you taking the time to leave your feedback. We do our best to provide our customers with 100% satisfaction. Please give our management team a call back at your earliest convenience as we would like to see how we could turn your experience around.
Lancaster, OH
Next day service for a non-emergency keypad replacement. The technician (Tim) was friendly and knowledgeable and had a new keypad installed pronto. He also greased the tracks and hinges and the garage door is working better than ever. Very fair pricing and excellent customer service.
- Marilyn Steiner, Lancaster
Product:
Carroll, OH
The team at Precision went above and beyond to fix my garage door. I highly recommend them to anyone needing door repair. Thanks Precision!!!!!
- John Lang
Product:
Carroll, OH
I thought the service charge was pricey. However the technician Lake was awesome. He was on time, explained the process and serviced the door quickly.
- Ernie Blue
Lancaster, OH
I chose your company based on your reviews actually. Your service tech Matt Eberly was very professional and knowledgeable and helpful in educating me on my garage door. I would not hesitate in referring you to my friends and family. Thanks again Matt
- Christina Lilley
Lancaster, OH
Very fast response and excellent communication from the service provider. He explained everything and made sure I understood my options.
- Andrea Dickerson
Lancaster, OH
service was on time and professionally done . Tech was very helpful. The total cost seemed a bit high for replacement of torsion spring and set of cables for single door.
- Bill Rice
Carroll, OH
Our technician Tom did a fantastic job! He was thorough and answered all my questions with great explanations. I would use them again
- Cj Niemeyer
Lancaster, OH
outstanding service went online at 1pm for a service call my spring broke really was not expecting for them to fix it that day but they had someone there by 3 and fixed by 4 johnny was his name freindly proffessional and did a outstanding job
- Tod Beatty
Baltimore, OH
The service person was excellent. He explained everything he was replacing and doing. Would recommend him and the company to anyone needing garage door repair or replacement.
- Alberta Mechem
Product:
Technicians: Jonathon Swartz
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
The technician was very prompt and highly courteous. He quickly looked at the garage door and did his assessment. He determined that he could fix it for the time being. The original garage door install was the incorrect size and weight for the spring/tension rod. He disconnected the garage door opener to have it operate manually. Still, I cannot open it because I am short, and that is okay. At least he told me what was wrong with it and was honest about what needed to be done to repair it. I am grateful.
- James Campbell