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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 79 reviews, averaging 4.03 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Matt was awesome. Work was exceptional. Just thought a little expensive for what I had done. I would use and refer them .
Keith Mckenzie
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was super nice my door is actually working better than it has since I've lived at my residence.
Phil Savage
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It has been about 10 years since I needed a garage door company, but I reached out based on a Google search and some clients reviews. Overall, I'm very satisfied with the work. Your techs gave me pricing options and completed the work. I think your quote was a little high. I also want to recommend a quick call or text from the techs if they are running late. I would recommend your service to my friends.
Bruce Cadwallader-homeowner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
Linda Williams
A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and friendly service person who knew what the problem was right away.
Mike Murray
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.
Chet Holland
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker helped to get my garage door back up and running as well as perform some much needed maintenance to ensure the system continues to run smoothly and safely.
Kyle Findley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker was great! Extremely personable and didn't hard sell me on anything I didn't need. We would definitely call you again!
Stephanie Mcginty
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Would recommend them. Were friendly, professional, and knowledgeable about our problem and potential options. Also, provided tips on basic maintenance and things to look for
Carrie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.
Rex Schlosser
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time and no problems with the service we ordered
John Nagy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service
Willie Farris
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door repair-I thought for 1605dollars I should have gotten a new cross shaft for the springs instead of using old one. The tech put a reinforcement Brit on that he said he wouldn’t charge me for clearly he did 135.00. I don’t like surprises.
Roger Davis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with service from your company. It started with a well-prepared customer service rep taking time to understand our needs and get the right person to our house same day I called. Technician quickly diagnosed our inoperable door and proposed cost-effective solutions. Multiple problems were then physically resolved in a timely manner without replacing Genie opener or the door itself.
Farmer Phil
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m pleased with my 8x18 garage door and opener installed 2 1/2 years ago. Installers were professional and did a good job. My only concern is my springs wore out in 2 1/2 years under normal use. Time will tell if the springs where under sized or defective.
Rich Lawless
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door stopped working, of course the car was in the garage. Called Precision on a Saturday night the service man, Tim, was there before 10 the next morning. He gave me two options, fix everything, or fix just what was broken. I wanted everything fixed or replaced if it was worn or broken. He completed the work in a timely fashion and left no mess. Made sure the door was working properly before he left and put in two new light bulbs in my garage door opener. Would recommend Precision to others in my condo community.
Shirley Boggess
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was amazingly fast and the quality of the work was excellent. My only complaint is pricing. $800 for a new 1/2 hp opener seems to be to much.
Don Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

no issues...very pleased with techs & their attitude & work
Adriann Stuart
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have given this review 5 stars, but I have to say the only thing I'm not impressed with is the repair cost. It was extremely expensive to fix at over $ 1200. I realize not every repair is the same, and not every garage door is the same - but we had a little sticker shock when we were told how much it would be. We really didn't have time to call around for more quotes not knowing if they would have everything they needed as well as availability. We needed to get this done asap because we couldn't get our cars out of the garage. Now for the pros, there are several: The service, the friendliness of the person that came by for the repair, and the 7 year warranty make it all worth it though. Also, he came with everything he needed to fix our garage door and was punctual and polite.
Staci J.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very good with repair,new door price was a little high but reasonable for the fast service.
Wayne Hamner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice tech. Was on time and got the job done in a short time.
Cindy & don Stone
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They called back to set appointment up immediately, tech showed up professional and knowledgeable. The ONLY downfall was they were a bit pricey. Otherwise completely satisfied.
Roberta P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
Bill Crow
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick Service a little expensive though good guarantees
Royce Mix
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane
Jane Shanahorn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne
Mary Wiedenheft
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.
Bob Parkey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision answered the call promptly and arranged for a service representative to visit that day. This service visit was actually before the arranged time but they called ahead to ensure that that was ok. My problem was quickly identified and corrected in a pleasant manner. I will remember Precision for future calls and share with friends as well.
Ann Walker
A Response from: Scott Minnick

I am pleased to hear that we were able to get you service for the same day on your garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service and installation of a new opener. Only installed today so we'll so how it goes. So far I'm impressed with the organization.
Jim Ardelean
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Picked Precision from the telephone yellow pages. Was desperate as whole garage door opener assembly broke loose from the ceiling and was laying on top of my car. Your tech knew how to handle the situation and how to get my car out of the garage so he could go to work to reinstall the whole garage door assembly.
Doris Callihan
Service Provided:
Garage Door Opener Repair
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