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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 61 reviews, averaging 4.04 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have given this review 5 stars, but I have to say the only thing I'm not impressed with is the repair cost. It was extremely expensive to fix at over $ 1200. I realize not every repair is the same, and not every garage door is the same - but we had a little sticker shock when we were told how much it would be. We really didn't have time to call around for more quotes not knowing if they would have everything they needed as well as availability. We needed to get this done asap because we couldn't get our cars out of the garage. Now for the pros, there are several: The service, the friendliness of the person that came by for the repair, and the 7 year warranty make it all worth it though. Also, he came with everything he needed to fix our garage door and was punctual and polite.
Staci J.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very good with repair,new door price was a little high but reasonable for the fast service.
Wayne Hamner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice tech. Was on time and got the job done in a short time.
Cindy & don Stone
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They called back to set appointment up immediately, tech showed up professional and knowledgeable. The ONLY downfall was they were a bit pricey. Otherwise completely satisfied.
Roberta P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
Bill Crow
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick Service a little expensive though good guarantees
Royce Mix
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane
Jane Shanahorn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne
Mary Wiedenheft
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.
Bob Parkey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision answered the call promptly and arranged for a service representative to visit that day. This service visit was actually before the arranged time but they called ahead to ensure that that was ok. My problem was quickly identified and corrected in a pleasant manner. I will remember Precision for future calls and share with friends as well.
Ann Walker
A Response from: Scott Minnick

I am pleased to hear that we were able to get you service for the same day on your garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service and installation of a new opener. Only installed today so we'll so how it goes. So far I'm impressed with the organization.
Jim Ardelean
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Picked Precision from the telephone yellow pages. Was desperate as whole garage door opener assembly broke loose from the ceiling and was laying on top of my car. Your tech knew how to handle the situation and how to get my car out of the garage so he could go to work to reinstall the whole garage door assembly.
Doris Callihan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair was completed as needed. Did not try to sell me unneeded door or accessories. I rated a 4 as the technician did not have the supplies needed on his truck and had to make a 2nd call - that was unexpected.
Lester Hess
A Response from: Scott Minnick

Lester, glad Tom was able to explain what you needed for your garage door repair.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex E., your Tech. did a great job diagnosing my problem and correcting it. I don't normally pick 5 stars but he came close!!!!
James Grover
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous. Evaluated problem quickly, suggested alternative fixes with approximate costs, made repairs expeditiously. Easy billing and payment. Good experience.
Tom Bay
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).
Ann Earl
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience. Our technician David was able to come 2 hours earlier than my scheduled appointment. He immediately found the problem with my garage door, which was a broken spring. He recommended we replace both since the old spring would likely break sooner than later. He also told me about that month's offer of "buy one spring get one half off," which helped bring the cost down. He was very professional, friendly and efficient. Though Precision may not be the least expensive company in town, the experience, knowledge and product quality is worth it.
Melissa Howard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unfortunately my opener was 20 years old and parts weren’t going to be an easy find, although David the technician tried. I ended up purchasing a new opener and while I wasn’t happy with the high price that was charged the workmanship, courtesy and professionalism was much appreciated! In the end I would recommend Precision.
Jim Bishop
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My installer gave me great information on everything that had to do with my door and he answered all my questions. He did a great job and was done in about a hour. I would use this company again.
Theresa Ridenour
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring replace. Although I was surprised that Precision did not handle the type of spring I had, the technician was very courteous, professional, precise and fast !! Nice job. I would certainly recommend your company to others.
George Grahovac
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service fixed the garage door in less than 4 hours from the time I call Technician, Derrick is very professional and courteous Price to install the new hinge and Angle Iron cost of $155 (including Service fee of $55) seems a bit high but I am not sure about the costs since I never got any quote from any other company. I definitely recommend them for the time and quality of service I received. Thanks,
Venu Surepeddi
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric performed various technical garage door programming problems, adjusted reprogram remotes and tracks opening and closing adjustments that was necessary for the improvement of the door's function.
William Stevens
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am Precision customer since 2012. I am happy with the service they preformed and I recommend them all the time
George Shehata
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great. Arrived quickly and was very efficient and friendly.
Lori Robinson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated being able to get service the next day. The technician was polite, knowledgeable, and efficient. He left the space cleaner than it was before. I love the new garage door opener. Very pleased with the response time and the service. Just wish the price for a new opener was a little lower.
Susan Horak
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

4.5 star. Good job Eric. Completed in a few minutes. I will call Precision in future.
Abul Azad
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed my garage door fixed ASAP and I called Precision Door and they immediately came out that same day. The Tech was very professional and courteous and got the job done in a timely manner. The only problem is now I can't lock my garage. I didn't check it before the technician left because I had to go somewhere but when I put my car in the garage and went to lock it, the garage door doesn't come down far enough for me to slide the lock in place. But other than that I would definitely recommend Precision door to anyone!
Jesus Rangel
A Response from: Beth

Hello Jesus, Thank you for the review. I am glad we were able to come back and fix your slide lock free of charge. We look forward to doing business with you in the future.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.
Gina Simmons
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eric was a great technician for us - answered all our questions on options and pros/cons, did a good job on installation, and clean-up. We appreciated the weekend and evening availability for quotes, quote on day of meeting, prompt requotes when we altered work and coordination of the work. They only suggestions I would have would be to have extra color samples since that took more effort than it should and that our opener model does not have a feature to turn on the light when the beam is crossed - the only items that reduced rating. Product choices were good and pricing competitive.
Mike Ware
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed on the same day service and the completion of the job by fixing the tracks instead of installing new ones which saved us money. Also, the job was done quickly.
Bill Kramer
Service Provided:
Garage Door Repair
Product:
Rollers
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