Review:

Repair was completed as needed. Did not try to sell me unneeded door or accessories. I rated a 4 as the technician did not have the supplies needed on his truck and had to make a 2nd call - that was unexpected.

Lester, glad Tom was able to explain what you needed for your garage door repair.

Review:

Alex E., your Tech. did a great job diagnosing my problem and correcting it. I don't normally pick 5 stars but he came close!!!!

Review:

Prompt, courteous. Evaluated problem quickly, suggested alternative fixes with approximate costs, made repairs expeditiously. Easy billing and payment. Good experience.

Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).

Review:

I had a great experience. Our technician David was able to come 2 hours earlier than my scheduled appointment. He immediately found the problem with my garage door, which was a broken spring. He recommended we replace both since the old spring would likely break sooner than later. He also told me about that month's offer of "buy one spring get one half off," which helped bring the cost down. He was very professional, friendly and efficient. Though Precision may not be the least expensive company in town, the experience, knowledge and product quality is worth it.

Review:

Unfortunately my opener was 20 years old and parts weren’t going to be an easy find, although David the technician tried. I ended up purchasing a new opener and while I wasn’t happy with the high price that was charged the workmanship, courtesy and professionalism was much appreciated! In the end I would recommend Precision.

Review:

My installer gave me great information on everything that had to do with my door and he answered all my questions. He did a great job and was done in about a hour. I would use this company again.

Review:

I had a spring replace. Although I was surprised that Precision did not handle the type of spring I had, the technician was very courteous, professional, precise and fast !! Nice job. I would certainly recommend your company to others.

Review:

Precision Door Service fixed the garage door in less than 4 hours from the time I call Technician, Derrick is very professional and courteous Price to install the new hinge and Angle Iron cost of $155 (including Service fee of $55) seems a bit high but I am not sure about the costs since I never got any quote from any other company. I definitely recommend them for the time and quality of service I received. Thanks,

Review:

Eric performed various technical garage door programming problems, adjusted reprogram remotes and tracks opening and closing adjustments that was necessary for the improvement of the door's function.

Review:

I am Precision customer since 2012. I am happy with the service they preformed and I recommend them all the time

Review:

The technician was great. Arrived quickly and was very efficient and friendly.

Review:

I appreciated being able to get service the next day. The technician was polite, knowledgeable, and efficient. He left the space cleaner than it was before. I love the new garage door opener. Very pleased with the response time and the service. Just wish the price for a new opener was a little lower.

Review:

4.5 star. Good job Eric. Completed in a few minutes. I will call Precision in future.

Review:

I needed my garage door fixed ASAP and I called Precision Door and they immediately came out that same day. The Tech was very professional and courteous and got the job done in a timely manner. The only problem is now I can't lock my garage. I didn't check it before the technician left because I had to go somewhere but when I put my car in the garage and went to lock it, the garage door doesn't come down far enough for me to slide the lock in place. But other than that I would definitely recommend Precision door to anyone!

Hello Jesus, Thank you for the review. I am glad we were able to come back and fix your slide lock free of charge. We look forward to doing business with you in the future.

Review:

Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.

Review:

Eric was a great technician for us - answered all our questions on options and pros/cons, did a good job on installation, and clean-up. We appreciated the weekend and evening availability for quotes, quote on day of meeting, prompt requotes when we altered work and coordination of the work. They only suggestions I would have would be to have extra color samples since that took more effort than it should and that our opener model does not have a feature to turn on the light when the beam is crossed - the only items that reduced rating. Product choices were good and pricing competitive.

Review:

We were very impressed on the same day service and the completion of the job by fixing the tracks instead of installing new ones which saved us money. Also, the job was done quickly.

Review:

Excellent, on time service

Review:

We are very happy with the installation. The tech arrived early and completed the job in a timely manner.

Review:

Everything happened as planned very professional but when I went to throw something away in my trash bin it was full. Trash was just picked up this morning so it would have been nice if you would take your trash with you opposed to leaving it on my premises.

Review:

My only complaint was receiving only 1 remote with a new opener. It could be a deal breaker with my next opener which I will need very soon

Review:

I originally used Hamilton Parker. But knew they were not around any more. I looked in the phone book and saw your name (Precision) with a $15 rebate. The listing in the book looked very well presented. Yes, I took a chance and called. I talked with Allison and she was very professional on the phone. Answered all my questions. Gave me a time of between 10:00 am and 12:00 pm. Your tech arrived just after 10:00 am. Amazed me.Tim explained everything to me and recommended the overhaul. As it would be the best way considering the age of my door. Half way through I could tell that this was not his first rodeo. No wasted movements. He was in and out in about an hour. Tim is a great asset to your company. I will definitely recommend Precision to all my friends and neighbors.Tim performed the work as if it was his garage door being done. To put it in a nut shell (if it were possible) I am VERY WELL PLEASED with the work performed by Tim. Worth every cent. I am confident that this door will now last another 15 + years. Thank you, James Byrd P.S. Could you please send me a sticker to put by my door for repair s.

Review:

Explained everything and was completely thorough Good Service would refer

Review:

Cost was high. Response was slow from website. I got a better response when I called. Gary did a great job.

We do apologize for a slower response time through email, as we always do our best to get back to our customers same-day. Unfortunately, the extreme weather conditions has, at times, inhibited our ability to get to the office due to snow and temperatures. With regard to our pricing, we do realize that we tend to be the higher end of the pricing scale at times. This lends itself to the quality of our product, warranty, our 24/7 service and most importantly, your safety. It's important to take all measures necessary to fix your garage door right, the first time.

Review:

The service was good, the technician was on time and very professional. I have to say for the amount of time and work to fix the problem the price was a little high. Any future repairs or replacements I may shop around. Bottom line, garage door works now and I would recommend their service.

Review:

good installation, prompt service, showed up on time. I was curious about the My Q, seemed like Gary didn't want to go over this with me. He did take time to look at my home link. Also, I would have appreciated a summary of the costs before the work was done. I was requoted what was told to me over the phone. Seems like a strange way to sell a product and/or service.

Review:

Tim was on time to install my new door. Price for door and installation was a little high, but service was prompt and friendly. Only disappointment (so far ...) was that I ended up having to clean up debris from the garage floor, including a couple of bolts from the installation that would have ruined my tires.

Review:

It was Sunday afternnon and my family and I were ready to head out for dinner. Our garage door spring was inop. I called Percision at 6:30 and received a confirmation for emergency service between 9-11 Pm. Gary arrives at about 7:20 and was very courteous and quick at diagnosing the problem and giving me an estimate for the repair. We agreed on price and he go to work. In just over an hour he was completely finished and the door was working perfectly!! Thanks Garya and thanks Percision! I'm one completely satisfied customer.

Review:

John was on time very nice person. He explained the problems and how he could repair the garage door opener. He replaced the spring, center plate, pair of drums right and left and balanced the door. Total cost $506.00. I called for service in the morning and he would arrive around 4:00 to 6:00 and he was on time and ready to work. Julie Garretson