Review:

Garage door repair-I thought for 1605dollars I should have gotten a new cross shaft for the springs instead of using old one. The tech put a reinforcement Brit on that he said he wouldn’t charge me for clearly he did 135.00. I don’t like surprises.

Review:

We are very satisfied with service from your company. It started with a well-prepared customer service rep taking time to understand our needs and get the right person to our house same day I called. Technician quickly diagnosed our inoperable door and proposed cost-effective solutions. Multiple problems were then physically resolved in a timely manner without replacing Genie opener or the door itself.

Review:

I’m pleased with my 8x18 garage door and opener installed 2 1/2 years ago. Installers were professional and did a good job. My only concern is my springs wore out in 2 1/2 years under normal use. Time will tell if the springs where under sized or defective.

Review:

My garage door stopped working, of course the car was in the garage. Called Precision on a Saturday night the service man, Tim, was there before 10 the next morning. He gave me two options, fix everything, or fix just what was broken. I wanted everything fixed or replaced if it was worn or broken. He completed the work in a timely fashion and left no mess. Made sure the door was working properly before he left and put in two new light bulbs in my garage door opener. Would recommend Precision to others in my condo community.

Review:

The service was amazingly fast and the quality of the work was excellent. My only complaint is pricing. $800 for a new 1/2 hp opener seems to be to much.

Review:

no issues...very pleased with techs & their attitude & work

Review:

I would have given this review 5 stars, but I have to say the only thing I'm not impressed with is the repair cost. It was extremely expensive to fix at over $ 1200. I realize not every repair is the same, and not every garage door is the same - but we had a little sticker shock when we were told how much it would be. We really didn't have time to call around for more quotes not knowing if they would have everything they needed as well as availability. We needed to get this done asap because we couldn't get our cars out of the garage. Now for the pros, there are several: The service, the friendliness of the person that came by for the repair, and the 7 year warranty make it all worth it though. Also, he came with everything he needed to fix our garage door and was punctual and polite.

Review:

very good with repair,new door price was a little high but reasonable for the fast service.

Review:

Very nice tech. Was on time and got the job done in a short time.

Review:

They called back to set appointment up immediately, tech showed up professional and knowledgeable. The ONLY downfall was they were a bit pricey. Otherwise completely satisfied.

Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.

Review:

Quick Service a little expensive though good guarantees

Review:

Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane

Review:

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne

Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.

Review:

Precision answered the call promptly and arranged for a service representative to visit that day. This service visit was actually before the arranged time but they called ahead to ensure that that was ok. My problem was quickly identified and corrected in a pleasant manner. I will remember Precision for future calls and share with friends as well.

I am pleased to hear that we were able to get you service for the same day on your garage door.

Review:

Very prompt service and installation of a new opener. Only installed today so we'll so how it goes. So far I'm impressed with the organization.

Review:

Picked Precision from the telephone yellow pages. Was desperate as whole garage door opener assembly broke loose from the ceiling and was laying on top of my car. Your tech knew how to handle the situation and how to get my car out of the garage so he could go to work to reinstall the whole garage door assembly.

Review:

Repair was completed as needed. Did not try to sell me unneeded door or accessories. I rated a 4 as the technician did not have the supplies needed on his truck and had to make a 2nd call - that was unexpected.

Lester, glad Tom was able to explain what you needed for your garage door repair.

Review:

Alex E., your Tech. did a great job diagnosing my problem and correcting it. I don't normally pick 5 stars but he came close!!!!

Review:

Prompt, courteous. Evaluated problem quickly, suggested alternative fixes with approximate costs, made repairs expeditiously. Easy billing and payment. Good experience.

Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).

Review:

I had a great experience. Our technician David was able to come 2 hours earlier than my scheduled appointment. He immediately found the problem with my garage door, which was a broken spring. He recommended we replace both since the old spring would likely break sooner than later. He also told me about that month's offer of "buy one spring get one half off," which helped bring the cost down. He was very professional, friendly and efficient. Though Precision may not be the least expensive company in town, the experience, knowledge and product quality is worth it.

Review:

Unfortunately my opener was 20 years old and parts weren’t going to be an easy find, although David the technician tried. I ended up purchasing a new opener and while I wasn’t happy with the high price that was charged the workmanship, courtesy and professionalism was much appreciated! In the end I would recommend Precision.

Review:

My installer gave me great information on everything that had to do with my door and he answered all my questions. He did a great job and was done in about a hour. I would use this company again.

Review:

I had a spring replace. Although I was surprised that Precision did not handle the type of spring I had, the technician was very courteous, professional, precise and fast !! Nice job. I would certainly recommend your company to others.

Review:

Precision Door Service fixed the garage door in less than 4 hours from the time I call Technician, Derrick is very professional and courteous Price to install the new hinge and Angle Iron cost of $155 (including Service fee of $55) seems a bit high but I am not sure about the costs since I never got any quote from any other company. I definitely recommend them for the time and quality of service I received. Thanks,

Review:

Eric performed various technical garage door programming problems, adjusted reprogram remotes and tracks opening and closing adjustments that was necessary for the improvement of the door's function.

Review:

I am Precision customer since 2012. I am happy with the service they preformed and I recommend them all the time

Review:

The technician was great. Arrived quickly and was very efficient and friendly.