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Precision Garage Door of Columbus Ohiohas received 120 reviews, averaging 4.02 Stars:
Columbus, OH
Product:
Groveport, OH
We needed the garage door opener and springs replaced. He had to replace the entire system and had everything on the truck. The service tech explained everything and we were ready to roll.
- Ray Shoot
Hilliard, OH
Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.
- Kim Monder
Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!
Columbus, OH
I was very satisfied with my experience using Precision Garage Door Service. The Technician (Adam) was professional, courteous and quite helpful. He solved my problems completely, told me exactly what he could do to remedy the situation and what each part of the service would cost. I especially liked getting my service completed on the same day that I called Precision.
- Phillip Lewis
Pataskala, OH
Alana was the rep that came to my house to figure out the issue and give me an estimate. She was very professional and did a wonderful job. I will decide what I want to do and get back to her. Fred Barnhill
- Fred Barnhill
Columbus, OH
The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.
- Patricia Dawson
Columbus, OH
More expensive than others, but the quality of the door and the extra service to match the look required by the condo assn. was terrific.
- Kenneth Fuller
Columbus, OH
Precision Garage Door came to our rescue! While we knew the spring broke on the garage door Friday night, we thought we'd be able to manually lift it on Saturday. So when the prior garage door repair company we called didn't get back with us - and we found out we couldn't life the door Saturday morning, I looked for another answer in a panic. Precision was the first company to show up when I Googled garage door repair. I saw 24/7 hours and same day service and called right away. We were given a repair window of 12-4 when I called in at 11 AM. While I wish the repair could have been immediate, when they showed up within 2 hours (at 1 PM), I was quite pleased. The tech looked over the situation, gave me some options on the spring and other fixes/maintenance needed - and had everything with them to do the work when I authorized all services. They were done within the 1.5 hour gestimate they provided and it came time to pay. I have no idea if the pricing is competitive as I didn't have the luxury of getting 3 estimates. I had to cancel one appointment when my car was held hostage by the garage door, I only hoped to set it free in time for the other plans I had that day. The Precision workers were wonderful - efficient, professional and nice to speak to. I highly recommend you give them a call - especially if you're in a pinch. As a follow up - the other company finally returned our call after we'd made the appointment with Precision. As it turns out - they would not have been able to get to us same day. Needless to say, I won't be calling on that company again!
- Liz Anderson
Columbus, OH
Precision was excellent from scheduling the appointment on the phone to the technician. They where right out to help with the garage repair, gave a detail report of what was needed and what needed to be done to repair the damage. Definitely, a go to vender for any garage emergency. Thank you for all your assistance.
- Samantha Shaffner
Reynoldsburg, OH
We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.
- Stephanie Singer
New Albany, OH
Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.
- Bryan Davidson
Circleville, OH
the service repair man was very professional. Just saw your company on tv. He had it fixed in no time. Will recommend to my family and friends. Will call again if needed.
- Melvin Mcneal
Reynoldsburg, OH
Didn’t know who to call so read a bunch of reviews and chose your company. I couldn’t have hand picked a nicer technician and felt he was very knowledgeable about his profession and products. I did have culture shock when he showed me the prices but having not gotten estimates from other companies yours might not be out of line. I have had springs replaced in the past and the price was nothing like this. Again I can’t say enough good things about the technician but if I every need repairs again I will get at least 3 other estimates to see if yours are in line with others.
- Paula Morrow
Radnor, OH
Very friendly,and excellant service.
- Alan Cory
Columbus, OH
Excellent + service provided by Precision person Patrick (A) Mulligan! Patrick was prompt, professional, most knowledgeable, patient and very personable! I especially appreciated Patrick explaining "pricing" to me! i found the prices to be very good!. It was a pleasure to have Patrick perform service! I highly recommend Precision Door Service!
- Nancy Hall
Columbus, OH
Matt Eberly was very courteous and knowledgeable and my whole experience with Precision Door Service was very pleasant.
- William Mcneil
Columbus, OH
We had a new opener installed in August of 2021 and had the wireless app installed for remote garage door opening through our smart phone. All worked well until we upgraded our internet service to 5G a month ago. Now the phone app won’t work. This was the reason for the service call. Service tech stated that unfortunately there is no fix for this. Now I know that our opener/opener app won’t work with the 5G internet. Guess we’ll just have to live with the issue.
- Paul Bookhout
Westerville, OH
Quick responce,next day service. Contact person very helpful on phone. Service Tech, Joseph Worley arrived on time, explained our options and started to work.
- Steve Snyder
Columbus, OH
The technician was highly qualified. Did an excellent job. Pricing for general tune-up was rather on the high side.
- Vincent Sharma
Columbus, OH
The technician couldn't have been nicer.he really knew what he was doing
- Christine Meade
Powell, OH
Easy fix. Happy with the service we received.
- Thomas Helmrath
Carroll, OH
I thought the service charge was pricey. However the technician Lake was awesome. He was on time, explained the process and serviced the door quickly.
- Ernie Blue
Columbus, OH
Tech Dustin K's other excellent reviews are absolutey without question. Most helpful for me was his clear descritpion of needed repairs, inculding actually showing me the defective parts needing replacement. An employee's excellence is only possible if management's focus on the bottom line includes the importance of true customer satisfaction. Rapp/Precision is not the least expensive garage door service provider, but "you get what you pay for" truly applies.
- William Handin
Columbus, OH
Everything was great, the tech took the door off and installed all new supports and the door and was only here about three hours. When I inspected the door and pay for the service, I was informed the tech let someone take the old door. I was charge 100 dollars to dispose of the old door and don't think it fair practice to charge me something that was not completed. I would like a 100 dollar refund added back to the card use for the service. Thank you James Salyers.
- James Salyers
Thank you James for taking the time to leave us your feedback. We would be more than happy to process that refund back to you and we appreciate you speaking with our management team this morning. Please feel free to reach back out if you have any further questions or concerns.
Columbus, OH
Satisfied with the work, not happy with the $850 price. I could have bought a new 14 foot door for what I was charged.
- Patrick Harsch
Stoutsville, OH
Lashad was great very personable and knew his job .But prices are high.
- Tony Carr
Columbus, OH
Good recognition of the problem. Did not pressure to “up” selling. Very efficient.
- John Grant
Lancaster, OH
service was on time and professionally done . Tech was very helpful. The total cost seemed a bit high for replacement of torsion spring and set of cables for single door.
- Bill Rice
Columbus, OH
From the online chat to the finished product everything was great. The technician was very good with his communication & the service that he performed.
- Fred Johnson
Columbus, OH
EN was great, worked with me on price, done in less than 15 min. And very friendly and knowledgeable
- Susette Granes
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I called Precision simply from their ads on tv. They sent two guys out the same day and they repaired the broken spring to my satisfaction. The guys were very courteous and did a nice job. This would be five stars if not for the sales tactics used, which is on the company, not the service guys. First price they gave me was $1500.00 to repair a broken spring on ONE door! I told them I’d have to pass and get other quotes. Then the dance begins. They were able to find some discounts and get the price down to $558.00! Amazing right? Still more than a spring repair should cost IMO, but everything is high due to a moron in the White House. A lot of repair companies use this tactic and it really is a dishonest way to run a business. What ever happened to honesty and integrity? Again, the guys they sent were great, the sales tactic disgraceful. And for this reason, I won’t be calling Precision again.
- Bill Yates