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Read what people are saying
about Precision Garage Door in:

Westerville Area, OH

Precision Garage Door of Columbus Ohio
has received 640 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim T. (tech) was very pleasant and did the repair quickly. I will ask for him when I next need service. Carl B.
Carl Billhardt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work, technician gave me all the options and I choosed want to do. Upon repair technician found the tube the springs go on was nearly cut threw. Technician had all the parts, quick repair. Technician was awesome.
Randy Linden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim Tomlinson was awesome. Very nice and efficiently took care of everything perfectly. Even would highly recommend him to anyone who needs a repair. We’ll done and thank you.
Joseph Mccloud
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the quick response after calling for service. Turned out there was a cancelation and Dmitri was able to get to our house about an hour after we made contact. Our issue was that the garage door was not closing consistently. It would just stop after a few feet then go back up unless we held down on the pad the entire time. Dmitri replaced the sensors and made a couple of other modifications as he felt the door was not acting right. This was all done at no cost as we had extensive work done on our door last year. Precision is the BEST service company I have ever seen. Dmitri is also first rate and goes above and beyond. I would confidently recommend Precision Door Service to anyone!
Bruce Riebe
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic experience. Precision delivered as promised in every way. Our break down occurred at 5:00 PM on a Sunday. I called Precision, was connected to a live person. A technician came on Sunday night and repaired the problem. Icing on the cake was our technician, Derek Mason. Derek was a great ambassador for the brand. Professional, knowledgeable, friendly. He explained the process, provided options, and efficiently solved the problem. First class in every way.
Kevin Cook
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Mike for being available earlier than my timeframe arranged on my call. After a thorough assessment of what the issue was with my door Mike ran down everything he found and had everything needed replaced completed in a very timely manner. You can tell he takes a lot of pride in what he does and his customer service was a display of that. Awesome job, thank you again.
Drew
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love our garage door opener we bought from them a couple of years ago. All the people in the office and 8n the field have always been knowledgeable, professional, and courteous. Thanks Precision
Jim A
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision based on their great looking as well as informative website. We had a spring break on our double door, so we needed help fast. Precision was able to come within 4 hours of calling them. Technician was David S.; very friendly and extremely knowledgeable. He offered up great solutions to some of my door challenges. When he was finished, our door worked better than it has for 15 years. Highly recommended!
RG
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I bought a new car, and couldn't pair it with my garage door opener. I called Precision Door, and they were able to send someone out in a couple of hours. Tom Palmer was the tech, and he was great! He worked fast, and got everything updated and working. I highly recommend Precision Door!
Frances Benjamin
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Matt Eberly did a great job from start to finish. He was a nice gentlemen, friendly, punctual, knowledgeable, talent and skilled. He explained and helped me understand what need to fix for my garage door. This is my second experience with Precision and I would recommend them to everyone.
Long Le
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Selected Precision because my neighbor had good experience. Needed a broken spring replaced Technician was A++
Richard Grote
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for a simple adjustment to the belt on my garage door opener. It worked fine but in the mindset of preventative maintenance I called Precision to come take a look at it. It turned into trying to sell me a 700.00 service or a 1000.00 service. I think it is preposterous that they charge 209.95 to tighten the belt, tighten a few screws and spray some lubricant. I will definitely check out competition before I call this company again. The only positive thing about the visit was the technician Tom he was very polite.
Laura Crossan
A Response from: Jim Rapp

Thank you for taking the time to speak with our management team we appreciate the opportunity you gave us to come to a better outcome for this situation. We strive for 100% customer satisfaction and we look forward to being there for you and any of your future garage door repair needs.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As we're reminded daily of the challenges surrounding the shortage of qualified/competent employees along with preferred supply materials for the associated industry - I was first impressed by the planning and schedule customer service coordinator with Precision Door Service. Followed up by the arrival of Dustin, the installation technician who was attentive to our needs, confident in his assessment of the existing garage door equipment at our home - and knowledgeable in translating the solution and the associated time and cost with our project. We could not have been more impressed by the professionalism presented by the entire Precision team. Interesting side note - when I asked Dustin about Precision Door Service's care and support for their employees, he responded immediately about the value placed on each employee, the fair compensation for his good work and the overall positive culture that persists today at Precision.
Rick Delaney
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana came by to give an estimate. She called in advance, was prompt, accommodating to some other extra chaos that was going on at my house at the time, answered questions and provided a detailed account of what to expect for a full garage door replacement. She was courteous, informative, and super pleasant (so much so that both kids commented to me afterwards about how "nice" she was). I've used Precision before, but it's employees like Alana that will continue making this business a success!
Erik Weitz
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lashad L did a great job indicating what was wrong and different options for putting door in great shape! Work was fast and good value Highly recommend Precision and Lashad L!
Josh S
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lashad, the technician, was very professional, courteous and completed the repair quickly.
Chris Hicks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the work Dustin did. He provided me with options for the garage door repairs. Great Experience. Will be using Precision in future..
Scot Keller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Jason was great, prompt, efficient, helpful, informative and transparent! We will 100% call Precision for all of our future needs!
Janine Kaufman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can't say enough about the service I received. They came out the same day and were in and out with repairs completed in a timely manner. Michael B. was a delight to work with. Thank you!
Drusie Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lashad came as per the appointment time and called 15 minutes before to let me know he was on his way. He did beautiful job changed sensors, rollers and lubricated all the moving parts. The garage door is opening smoothly & quietly. I will recommend friends to call PRECISION DOOR for them to experience the fast and professional services that I received today which by the way was a SUNDAY & appointment and my call was made on Saturday evening.
Elias Nduati
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick, efficient and knowledgeable! Great service
Amanda Oravec
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good technician, pleasant and knowledgeable. Have a friend who lives on Penny Lane--the Precision truck is parked there when I visit .
Carol Brinton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had my garage door maintenance completed by Precision Door who did the original installement. Tim the technician, was right on time, explained all that he did to keep the door opener and hardware in good condition, and even left a can of lubricant. He was friendly and skilled. I highly recommend this company.
Michael Guirlinger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best experience ever! Thank you!!! Kayne our technician was incredible! So professional, very patient, knowledgeable and super kind!
Krystal Mcdonald
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to say some good Things about Dmitri S. He was very Polite and Knowledgeable with all the Garage Door Openers and took the time to go over each. He took a little least than hour with the install and then went over everything. He called ahead and came earlier than I Had expected and that worked out great. He also installed keypad. This is the second time I have used you guys and was very pleased each time.
Ed Dowell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very happy with the job that Precision performed on our garage door. The main spring broke at 2:00 in the afternoon leaving us with a garage door that would not close. Dustin was at our door at 4:30 to fix it. He did a fantastic job. We would definitely recommend and use Precision services again.
Gerri Hatch
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service technician was David Simpson. He went over all the different parts of the door and provided options with no pressure to do any additional work. He answered my questions, explained the wearing of different parts on the garage door, just very knowledgeable. We have older doors and also needed one of the indoor garage door openers replaced. Again he explained the options since our model was no longer available. He was prompt, stuck to the cost estimate he provided as well as the timing to complete the job. I am most appreciative of his positive, friendly attitude while answering my questions as the service call was well after "normal" business hours. I ended up replacing springs, cords and rollers on both garage doors due to the age and wear of the components. The price was fair and the service was completely timely.
Dave Reese
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician (David (A) - Simpson) was excellent! He was very professional and thorough. If we ever have garage door issues again, we will probably choose Precision and hope we get David! David diagnosed our issue as a bad motor. We definitely would have had David install a new one if the estimate of a Genie 1/2 HP chain drive ($695, $595 with coupon) would have been within $100 of a Loew's Genie 3/4 HP belt drive ($392 installed), but the $200 difference was too much to ignore! Actually, I installed myself and saved an additional $100. I don't mind paying for good service, but don't appreciate being gouged. Again, nothing but great reviews for David, just not impressed with Precision's pricing!
Len Heter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Tim T, we have a new garage door opener! Tim gave us an honest assessment of our current (very old) system and recommended options. We were pleased with both his customer friendly attitude and the excellent installation/orientation he provided. Thanks, Tim!
Teri
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful customer service! We got an appointment quickly - Kane was on time and extremely knowledgeable. He was able to fix our issues right away and walked us through everything he did afterwards. He even programmed our cars for us! We had more things fixed than I'm able to choose below. Thanks Kane!
Nancy Kirchner
Service Provided:
Garage Door Opener Install
Product:
Opener
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