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about Precision Garage Door in:
Westerville Area, OH
Precision Garage Door of Columbus Ohiohas received 746 reviews, averaging 4.93 Stars:
Powell, OH
Powell, OH
Hello. We were recommended by you folks over a year ago. We had another issue with our garage door. We were so pleased with the service how you guys came the same day I called and the service guy back then was really nice. Today we had Dustin come out what a nice young man explain things to us did a really great job. We really like your company and we would definitely refer you to others.
- Judy Cowgill
Westerville, OH
Prompt, courteous, professional service! When garage door would not close on a Sunday morning, I called and Tim arrived within 3 hours. He even remembered having replaced the spring when it broke suddenly on a Saturday morning last year. He resolved the problem quickly and all is well. I highly recommend this company.
- Bob Lewicki
Powell, OH
Our entire experience was exceptional and even went beyond our expectations! Both the person answering the phone and our technician, Jason D. who came to do the repair work were as courteous and helpful as people can be. Jason was thorough in assessing the problems, not only identifying the primary problem, but thoroughly assessing the system overall, so that we could make intelligent decisions about all repairs that needed to be made. He fixed everything we asked him to in an efficient and thorough manner. The work left us with an even better functioning garage door system than we had when the existing one was installed. We've seen your advertising on tv and you definitely live up to your slogan--a name you can trust. The entire repair from our phone call to the service call being completed only took 2.5 hours. We definitely know we have someone we can trust when we need garage door repair in the future. THANK YOU!!
- Lee N.
Galena, OH
We couldn't be happier with the whole experience with Derek from Precision. He surpassed our expectations in every aspect. We love our new garage door opener.
- Anita M
Sunbury, OH
Derek M. did excellent work along with great customer service. Very up front with us about pros and cons of different options to address our problem and did not pressure us at all. Was at our house within 2 hours of me calling Precision and was able to diagnose and fix everything right then and there. Highly recommended!
- Shaun Coffman
Lewis Center, OH
I was impressed with the courteous and professional process from the beginning. Jonathon was very personable and knowledgeable. Jonathon evaluated all areas of the door and made recommendations we might want to consider while he was there. No high pressure sales, all decisions left up to me. I am very happy with the work that was done. The door should be good to go for years with me lubricating it once a year.
- S. Hertz
Westerville, OH
I had such a great experience with Kayne. I'm in a new build and to know that I could get a great garage door opener, wonderful service and end the cycle of "lift the garage door, i'm on my way home" was the best part of my day. After years of hearing the commercial, I can honestly say that "Precision Door Service is a name you can trust"! Thank you :)
- Abigail Kofete
Product:
Technicians: Kayne S
Westerville, OH
Gary L was great. Friendly, professional, knowledgeable along with being timely in both arrival and completion of the repairs. Could not be happier. Steve F
- Steve Fosgate
Powell, OH
When things happen toward the end of the day, it is nice to know that Precision will still make it out to the house to fix it! Dustin did a great job replacing the double door spring and also put up a new key pad. He answered all of my questions and gave information on what to know about openers and keypads. Well done! Quick and efficient!
- Karen Rager
Westerville, OH
Good service explained everything to us
- Kathy Messer
Lewis Center, OH
Patrick was courteous and professional. I liked that he offered me options to resolve my door adjustment. I chose Precision based on Google searching for local companies near me with good reviews. Also impressed with use of business technology in as far as professional web presence, technicians assigned with computer tablet, remote credit card processing and invoice notification.
- Bruce Stydnicki
New Albany, OH
Same day appointment. Tech (Gary) was actually early, but offered to come on scheduled time, if needed. Super friendly. Everything was explained and options provided. No pressure to go with a particular option. Work performed same day. Excellent experience. Will use Precision Door again! Thanks for a great experience.
- Holly
New Albany, OH
They came within 5 hours of my call this morning! The guys couldn’t have been any more courteous and knowledgeable. They gave me an estimate, they had suggestions to improve the life of my door system and I didn’t feel any pressure! I would highly recommend Precision Door!
- Christina
New Albany, OH
Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.
- Bryan Davidson
Lewis Center, OH
Excellent, friendly and professional service.
- Kelvin Trefz
Westerville, OH
Very prompt and went over all the repairs that could be done. Tech got right to work when I agreed to the repairs.
- Brad Himsted
Lewis Center, OH
We have used Precision Garage Door twice in the last year. We are totally satisfied with the company and would recommend it to everyone. Technicians are professional and very friendly and courteous. They met our expectations each time. We have always had a very quick response. This time it was the Christmas holiday and they came on Christmas Eve.
- Daryl Mullen
Lewis Center, OH
Very prompt service! Friendly answering service and technicians. I highly recommend
- Phillip S
Powell, OH
A spring broke very late on a Friday night. We called Saturday morning for a repair and it was scheduled for later that same day. It was wonderful to be able to have service on a Saturday with no extra fee. We had used Precision before and had parts under warranty. Precision honored the warranty and we merely had to pay the service call fee. David S was able to arrive early and was quick with the repair. He was personable, professional and just super awesome. Would recommend David S. and Precision.
- Joanne Middendorf
Galena, OH
Amazing service from our tech. Extremely knowledgeable, pleasant and efficient. You are very lucky to have him working for you. Best customer service I’ve experienced in a long time! Would not use anyone else because of him!
- Shelly Callicoat
Powell, OH
Thought Patrick did a very nice job. He was professional & conscientious and did our repair quickly & thouroughly.
- Don Palmer
Westerville, OH
Repairman was Pat. He was on time and quickly figured out that a sprocket had broken. He replaced it along with putting 2 new light bulbs in the overhead. He was very friendly, answered my questions, and left no mess!
- Jane Schott
Westerville, OH
I identified broken spring on garage door, could't get my car out. called Precision and had a response. Repairment came and replaced along w/ other spring. Bottom line: he was here for 10 minutes. fixed it and charged me $589.00 w/ senior discount. I think we were taken advantage of and been had by the serviceman. I don't think this was fair ! By copy of this letter to BBB, they will be advised of this ripoff and will also be posted on social media. Springs are available for $ 100/a pair. This is what i would call a daylight robbery.
- Jim Claflin
Jim, we appreciate you taking the time to speak with our management team, we value you taking the time to leave your feedback and hope we were able to make this situation right by you as we strive to provide our customers with 100% customer satisfaction. If you have any further questions or concerns please feel free to reach out to our management team directly.
Powell, OH
A huge two thumbs up! David Crowe called to tell us he was on his way. He assessed the problem. Actually there was no problem. We thought one of the springs had moved along the rod. He explained that the two springs on either side of the rod were different lengths and that this was by design. For each question we had, David provided a clear answer. We know little about garage doors and he could have sold us something and we would have been none the wiser. I can't say enough good things about Precision and will highly recommend this company to others. Btw, David is definitely a keeper! What a nice guy!
- John Brula
Powell, OH
I selected Precision for my mother because we had a coupon for a free service call. I am outraged that she was charged a $20.00 transportation fee. She got a 3 door garage opener when she only has one garage. Simply makes no sense to replace her opener at that expense. The tech said the second opener had the batteries in a bit crooked. It still doesn't work. I will be ordering a second remote from Amazon, exactly the same as your company provided for $32.99. I feel like you took advantage of an 88 year old big time.
- Donna Whittaker
Donna, we appreciate you taking the time to leave us your feedback. Thank you for speaking with our management team this afternoon. We strive to provide our customers with 100% customer satisfaction and hope you will consider using our company again if you have any future garage door needs.
Powell, OH
The gentlemen from Precision were on time, professional and solved my issue with the garage door. I would highly recommend them for service or garage door replacement. Bill Clifford
- Bill Clifford
Westerville, OH
Dustin was The Man! Very helpful, courteous, and nice. Knowledgeable and professional.
- Kenny Wright
Westerville, OH
Excellent technician! He was friendly knowledgeable and clearly explained my repair options and the costs associated with each. Upon completion he explained the warranty and operation. He was top notch!
- Heidi Biggs
Service Provided:
Product:
Technicians: David C
Westerville, OH
My experience was great! I went on the website and did a chat to ask some questions, got scheduled for an estimate the next day and had the work done that same day. I figured I would schedule the work for weeks out. Joe was my technician and he was very straight forward with me and answered all my questions and did not pressure me to do the work!
- Dawn Y
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Excellent service and results as usual - we have used precision door for decades
- Cindy & chuck Kerr