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Having trouble with my garage door opener. Called Precision and they gave me an appointment the following day. Their tech Tom came out and we reviewed my problem. I decided that my old opener needed replaced. Tom gave me a couple of options which included the total cost. I made my decision and Tom did a great job removing my old opener and installing my new one. He then took the time to review the operation of my new opener and answer my questions. Great job by your entire organization.

- DGW

I reached out online to schedule an appointment on a Saturday, no less! I was able to schedule same day between 12-4 pm. Dillon called me and was here at 2 pm. He diagnosed the problem with the garage door and fixed it in a short time. The door works great and the price was reasonable as well!

- Paul Yoder

Very fast and courteous. I would definitely recommend.

- Kelly H

I called at around 3PM the repairman arrived around 5 something and was out before 7. Door works perfectly, and I forgot how quite a good working garage door is. My repairman was B Bryant very pleasant and professional did a great job. This is a easy 5 star to give. Thanks Precision

- Terry Letzelter

We have used only Precision Garage Door for all our garage door repairs. We've used them for at least 3-4 times in the last few years. Their technicians are the very best. They are knowledgeable and friendly. They have always fixed our problems and they certainly know what they are doing. I feel their pricing is very fair and well worth it. They come almost immediately to fix our problems. We will use no one else but them. We have used them for spring replacement and also many repairs concerning the garage door and opener.

- Charlene Mullen

I I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be approximately ten minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family.

- Jaffer Tayed

We were able to easily book online and got an immediate response with a window of 2 to 6 p.m. To my surprise, Brad arrived before 2. He was very courteous and thorough. I cannot speak to the pricing because we needed the job done right away so there was no time for other estimates. He did detail every cost, though, so we knew what we were paying for. The total bill was the same as the estimate and we were happy to get a seven year warranty. He finished the job in about an hour and the door now works seamlessly and without noise.

- Jeffrey Demas

Fast. Great communication. Great people. Do a great job installing or repairing any of my needs

- Nate Ebner

Appointment was easy to scheduled. Technician arrived on time. After looking at our garage door and evaluating problem. He explained the materials needed for the repair he then gave us the estimate. It was very reasonable. He performed the repair explaining the process. After completed he asked how we would prefer to receive our receipt. He explained the information detailed and the coverage. He gave us his card and said if we had any question after his departure to feel free to give him a call. He was a true professional. I highly recommend Precision Garage Door Service. The set the bar high for expertice and customer service.

- Gerald Keeney

I will always be a Precision Garage Door customer. I had a problem with my garage door jumping off track in 2025. I called and the Tech showed up in 25 minutes. The tracking issue was resolved in 20 minutes. I had a garage door that would not open last night, this morning and early afternoon. A big snow storm is a day away. Tom came out and resolved the issue in about 25 minutes. We were very appreciative and thankful!!!

- David Pemberton Jr

The installer (Derek) was very clear about my options to repair or replace the items which were making all the noise when the garage door was going up and down. I am very happy about my my decisions to correct the problems for the long term and not just a bandaid! I will have Derek repair/replace the old items in the other unit in the second bay of my garage soon! Then all will be matched up,fixed up and ready for another 20 years. Thanks to Derek and Precision! Suzanne Bailey

- Suzanne Bailey

The whole experience was excellent from making appointment and having same day service. Cameron did an outstanding job on our installation and his presentation of repairs that needed to be addressed. He was spot on with the problems we had. On a scale of 0-10 he deserved a perfect 10. Thank you very much Precision Door . Ron and Pat Paeplow from Lewis Center.

- Ron Paeplow

I have been having trouble with the garage door working, and the kids were even locked out of the house as a result.It is bitter cold today and my service man, Malachi, came out same day to repair the garage opener. Thank you for polite, efficient service!

- Kristi Szudlo

Angel was helpful over the phone and very courteous. She arranged a quick response and had Mike here in 2 hours. He explained the problem and replaced the genie door opener with a new universal keypad. No Charge. Mike was polite and answered all our questions. We are extremely pleased with this company.

- Dougal Knight

Very professional, price up front no BS .Joe was great and friendly highly recommended.

- Jeffrey hawk

My garage door stopped working as I was about to leave town. I called Precision and was pleased that they could come out that same day. To my surprise the tech called and came earlier than expected. He was informative and professional. 5 star performance by Precision and their technician!

- Jodelle Corrier

Had a wonderful experience with this company. They communicate well and are prompt and courteous. Jacob was very knowledgeable and wasn’t pushing for up-sales. He just gives you the options answers questions and lets you decide. Great experience and will choose this company again when needed.

- Jeffrey Syar

Great customer service Technician was really informative and helpful

- Rebecca Rose

Jonathan and his crew did an amazing job i own Wrench N Roll auto repair and our door spring broke 1/9/26 first thing in the morning. I called and made an appointment at 9 am and they were there at 10 am, they were done by 1:30. Thanks for the quick response so we were able to service our customers. Thanks again Paul Kiebler owner

- Wrench N Roll

I had a company come out to fix my broken spring on the weekend. Unfortunately they just put in a spring. A month later my door was not tracking right. Called Precision and Cameron came out. He showed me how my rollers, cables and bearings were showing a lot of wear. He showed me the cost and how to maximize the life of my door. 2 hours later my door was looking and running like new. Thank You Cameron!

- Rod Erickson

Very expensive and absolutely thieves. Big time over charged me, when I called they said the door remote was 60 dollars but they charged me 180 per remote, pulse 250 for outside keypad. I absolutely don’t recommend this company to anyone. STAY AWAY

- Adel Hanandeh

This company did an excellent job two and a half years ago installing our new quiet door lift, and when we had some problems recently, they responded immediately. Additionally, their technician, Walker, was competent, efficient, and professional in every way. There is no reason to go any where else! They are the BEST!

- Stephen & Tonie Falk

Prompt service date that fully accommodated my schedule. Office staff friendly and sincere. Tim was prompt, professional and knowledgeable. Please send him on any future requests I might have. Thank you for the excellent customer service.

- D. Beard

Very professional. Did a wonderful job on the work he preformed.

- Kenneth Green

This is my second experience with Precision Garage Door and both were excellent. They are timely, professional, experienced, honest, and efficient. Matt (the best) replaced a broken spring on one door and did repairs and maintenance on the others. They do business like it should be done. I highly recommend them.

- Howard Levitin

As a new customer of Precision Garage Door, my experience was outstanding from start to finish. Cate set the tone by scheduling my appointment efficiently, answering all my questions with patience, and providing genuinely positive customer service. Carlos then exceeded expectations with his expertise—he took the time to clearly explain the root cause of the issue and the long-term value of the new springs and rollers. Both Cate and Carlos went the extra mile, which is why I confidently gave Precision Garage Door a 5-star review. I will absolutely use them again and recommend them to my network. Thank you, Cate and Carlos!

- Mark Aventino

I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.

- Rosemarie mills

The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!

- Jeff Hoag

Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!

- Nikki Roy

We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn

- Jim Nunn