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about Precision Garage Door in:
Westerville Area, OH
Precision Garage Door of Columbushas received 1278 reviews, averaging 4.91 Stars:
Lewis Center, OH
Product:
New Albany, OH
Very expensive and absolutely thieves. Big time over charged me, when I called they said the door remote was 60 dollars but they charged me 180 per remote, pulse 250 for outside keypad. I absolutely don’t recommend this company to anyone. STAY AWAY
- Adel Hanandeh
Westerville, OH
This company did an excellent job two and a half years ago installing our new quiet door lift, and when we had some problems recently, they responded immediately. Additionally, their technician, Walker, was competent, efficient, and professional in every way. There is no reason to go any where else! They are the BEST!
- Stephen & Tonie Falk
Westerville, OH
Prompt service date that fully accommodated my schedule. Office staff friendly and sincere. Tim was prompt, professional and knowledgeable. Please send him on any future requests I might have. Thank you for the excellent customer service.
- D. Beard
New Albany, OH
Very professional. Did a wonderful job on the work he preformed.
- Kenneth Green
New Albany, OH
This is my second experience with Precision Garage Door and both were excellent. They are timely, professional, experienced, honest, and efficient. Matt (the best) replaced a broken spring on one door and did repairs and maintenance on the others. They do business like it should be done. I highly recommend them.
- Howard Levitin
Westerville, OH
As a new customer of Precision Garage Door, my experience was outstanding from start to finish. Cate set the tone by scheduling my appointment efficiently, answering all my questions with patience, and providing genuinely positive customer service. Carlos then exceeded expectations with his expertise—he took the time to clearly explain the root cause of the issue and the long-term value of the new springs and rollers. Both Cate and Carlos went the extra mile, which is why I confidently gave Precision Garage Door a 5-star review. I will absolutely use them again and recommend them to my network. Thank you, Cate and Carlos!
- Mark Aventino
Product:
Westerville, OH
I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.
- Rosemarie mills
Service Provided:
Product:
Technicians: Kortney Morris
Westerville, OH
The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!
- Jeff Hoag
Service Provided:
Product:
Technicians: Mike McClellen
Westerville, OH
Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!
- Nikki Roy
Westerville, OH
We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn
- Jim Nunn
Lewis Center, OH
Technician was a friendly guy. Alerted him of the problem, he let me know the estimate to fix my functional existing garage door opener. After further investigation, it was determined that it could not be repaired and couldn't be put back together, functional and in its pre-existing condition. While I'm not necessarily questioning the technician, the situation put me in the position to pretty much buy another one on the spot. Could I have refused? Yes, but then I would have had to do another round of research and get second opinions on something that I thought was a $200 repair and not a $1,600 purchase. Just wasn't comfortable how it went down. The technician did a great job of installing and it works very well so far.
- Doug Etgen
Sunbury, OH
Quick and quality service!
- Anthony Blazer
Westerville, OH
I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.
- Brad Corbett
Westerville, OH
I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.
- Jeff Copeland
Westerville, OH
The technicians arrived promptly and kept me informed on the repairs. Needed, the cost, and if there were any alternatives. They were great!
- Andrea Martin
Powell, OH
I was so very impressed with every aspect of your service. I made an appointment for the very next day after I called at the exact time that I wanted. I was called a half an hour ahead of time to let me know that the service person was on his way. When he arrived at my house, he gave me a very thorough explanation of what was needed and what was going to be done. Every element of the repair was done perfectly and timely….and as he had discussed with me. I most certainly will refer others to Precision and I know that if I ever need any further work done…that Precision is exactly who I will call. Thank you Tom! Rick Maurer
- Rick Maurer
Powell, OH
I called the Precision this morning and I explained my garage door needed to be repaired as soon as possible since my garage would not open not allowing me to pull my vehicle out. They were able to get me an appointment with the times I was available. Walker my technician called me to let me know he was on his way and text me to let me know he was caught in traffic and would be 5 minutes later. Walker came in did an inspection with everything that he recommended to be repaired. He then went and wrote up the cost of everything and gave me my options of what needed to be done and explained everything. He was very precise and explained why this may have happened to my garage. I decided to go with all the recommendations and I was happy there was a warranty. I would highly recommend using Precision for all your garage repairs. The staff I dealt with was very professional and helpful.
- Joanna
New Albany, OH
Trevor was awesome! He was prompt, professional, and knowledgeable. My door has never been quieter than it is now, and the new spring is perfectly suited for the weight of my door.
- Patrick Spence
Galena, OH
My garage door malfunctioned early on a Sunday morning and was terribly cockeyed and off track. My truck was trapped and I had a busy day scheduled. I called Precision Door at 8:30 am, a tech was at my home by 10:20 am, and the garage door was repaired and working better than before by 11:00 am. Precision Door tech "Danny" did a great job!
- Bob McFarlin
Sunbury, OH
Excellent customer service. David (the technician that assisted me with a garage door issue) was prompt, professional and easy to deal with. 5 Star service all the way around. These are the guys to deal with for any garage issue.
- David Siegel
Westerville, OH
Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.
- Todd Sterling
Westerville, OH
My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.
- Tony Nixon
Powell, OH
Johnny was the tech who replaced my garage door opener. He was thorough and professional. He was very nice and pleasant and went out of his way to complete the job. I would request Johnny for further help with my garage door or its opener.
- Kahren Bossart
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Technicians: Jonathon Swartz
Lewis Center, OH
I had a couple of other quotes with comparable pricing but what brought them to the top of the list? Their response time is second-to-none. Especially considering it was same-day! And they provided an accurate window for my appointment I called at 8:00am and they arrived within a couple of hours! Our installer, Jacob, was very friendly, professional, and knowledgeable. His skillset was fantastic!
- Andrew Westfall
Product:
Westerville, OH
Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.
- Paul Wagner
Service Provided:
Product:
Technicians: Walker Furpahs
Westerville, OH
The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.
- Dudley Irvin
Westerville, OH
Our technician was friendly, polite and very professional. Highly recommend!
- Ron Baker
New Albany, OH
Called them out for a repair, during the diagnostic process the opener was damaged . The opener was working when they showed up so they made it right and installed a brand new opener free of charge no questions asked . You can not put a price on integrity!
- Patina Estates
Galena, OH
Matt the technician was prompt and explained everything after reviewing my options.
- Bill Connor
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
I had a company come out to fix my broken spring on the weekend. Unfortunately they just put in a spring. A month later my door was not tracking right. Called Precision and Cameron came out. He showed me how my rollers, cables and bearings were showing a lot of wear. He showed me the cost and how to maximize the life of my door. 2 hours later my door was looking and running like new. Thank You Cameron!
- Rod Erickson