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tech: Gary ( A ) Lemaster id 4535 ... Very knowledgeable on options available and issues for improved door operation. Able to install said mechanics in very reasonable time frame , door works perfectly ! Would give him 5 stars rating and recommend precision door to neighbors.

Review:

Quick, polite team who took the time to explain the technical details to a non-technical person during the replacement of parts.

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Prompt, provided multiple options with pricing, did work the same day. Our technician was courteous, friendly and fast. Very pleasant experience all around.

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Prompt respond to the service, friendly and knowledgeable tech . Just expensive .

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Alex arrived on time, assessed the problem, gave us an estimate and replaced the parts quickly. Also, in conversation discovered he has a cat, I too have a cat, his cat and my cat has the same name! What are the odds? I would recommend your service. Thank you.

Review:

Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.

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I am a repeat customer, having used Precision at a previous residence. They are responsive, professional, and answered all questions to my satisfaction. They gave a few options for repair which aided in the decision making process. I would recommend them to my friends and family. Very happy with the result.

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Very nice technician. Very clean job.

Review:

Tim originally install my new garage door opener in July 2017, and did a great job. We just had our garage floor tourn out, and a new concrete floor poured. The door wouldn't go down all the way, due to the new floor being higher than the old one, which had dropped and cracked. Tim adjusted rails and down stop sensor, and the door functions correctly now. Tim pointed out a split in the door where the bracket that moves the door up and down, and that the original springs were looking like they may be going soon. We'll probably just have a new door, rails and springs installed in the not to distant future. We'll be calling Tim back to remove old door, and install new one.

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Saw their ad on TV. Called. They were on time. Professional in the dealings. The installer was personable and discussed everything about the new door opener that we needed to knw. He even helped program the opener controls and the exterior key pad. Extremely satisfied

Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.

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I thought the service tech was knowledgeable and professional. He explained everything and make recommendations and we thought he did a wonderful job. I was very pleased to have the weather strip replaced and the rollers. Great service and price!

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Excellent service! Tim was so nice and professional.

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Anthony came out the same day I had my issue, then replaced the whole garage door opener and added a keypad within 1 hour. I definitely recommend these guys.

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Dustin was easy to work with--efficient, considerate, helpful. We purchased various parts for our 2-car garage door--new opener, springs, etc. as well as replacement of rollers for the one-car garage door. All work competed in a timely, professional manner and at a reasonable cost.

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We had a new everything but the door! Great job, Alex(our Tech) and David ( apprentice Tech) were very thorough, explaining everything, and our options, no hard sell, door works great, will definitely recommend this company.

Review:

Called and received service the same day. Everyone was friendly and professional, from Danielle who called me to set up the appt. to Dustin who came out and replaced our garage door opener. Dustin did a great job, explained the problem, gave me options andinstalled a new garage door opener. When he was finished he took the time to explain how everything worked and answered all my questions. I was very happy to have such quick service and I appreciated how nice everyone was to work with.

Review:

I am so happy we chose Precision for our new garage door. Everything went flawlessly. Ead, who came to give us our new door estimate, was prompt, friendly and professional. The price was great for the size door we needed, so we yes on the spot. Our appointment was set for one week later. I had a question about our service, so I contacted customer service via email, and Liz was excellent as well. Colin installed our door, and just like Ead and Liz, he was very friendly, prompt and professional. He cleaned up the area after he was done, and the door looks amazing! We definitely made the right choice. Every person we had contact with during this was great. Thank you all very much for the beautiful new door, and also the excellent service. I'll recommend you to everyone.

Review:

I have used Precision in the Akron area in the past. I’m now living in the Columbus area. When my garage door opener failed on a recent Saturday, I called them. They sent out crew to my house a couple of hours after my call. The technicians installed a new garage door opener and spring system. I was very pleased with the crew’s work and professionalism. The crew took the time to review the system’s features. The new garage door opener works smoothly and quietly. I highly recommended Precision.

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Fantastic job! Our tech was amazing

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Same day service -- technician, Alex, went above and beyond. Consolidated previous "installation" of 2 garage doors allowing for consistent and effective operation of opener. Can't say enough about the professionalism, knowledge, and customer service of this company! Keep up the great work!

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Called first thing in the morning, two new openers by 2:00 pm! Alex was pleasant and professional. Openers are so quiet you barely know they are working. First rate all the way.

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Great! Very professional and quick (same-day) service! Would use again.

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We always shop local, and Precision was our first choice, on a FRIDAY! The call was handled professionally and with patient assistance. Next morning service was arranged. Ead's service was considerate, patient, and thorough. The inspection of our prior system was efficient, an explanation was accompanied by a photo of the problem. Options were presented without pressure, and a whole new system installed in 3 hours.

Review:

I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.

Review:

Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa

Review:

I felt the technician , Tom, did an outstanding job repairing my broken garage door spring by replacing both springs with the better quality springs, and giving the door a full needed tune up to include new torsion cables, ball bearing flanges, new rollers, plus checked the whole door system for problems. I felt he was very knowledgeable took pride in doing top quality work and represented the company well. I would recommend this company for your garage door needs and repairs. I will call this company again when needed.

Review:

Quick and easy. Great service, and friendly technician. Service that you just don’t get anymore, very refreshing.

Review:

Precision Door replaced our garage doors years ago and the "now and then" needed maintenance has been wonderful! This is a great company! They pay attention to detail and get the job done. The office staff and technicians are knowledgeable and courteous! Jeannie Z, New Albany, Ohio

Review:

they happened to be across the street when the spring broke on the garage door with my car trapped inside. I called the company and they sent the repairman across the street to me and it was fixed within 1.5 hours. Great service and explanations. Will definitely use them again.

I am Happy to hear that our service tech was able to repair your broken spring so quickly for you.