(866) 448-0180

Garage Door Repair Reviews in Westerville Area, OH (Updated August 2026)

Precision Garage Door of Columbus
has received 1483 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Clear and transparent pricing, very professional and Explained everything that my garage door needed to get it back up and operational

- Shawn Carter

A Response from: Carlos Morales

We appreciate you highlighting our clear pricing and professionalism. It means a lot that you felt well informed throughout the process and that our team could get your garage door working smoothly again. Thank you for sharing your experience with Precision Garage Door Service of Columbus (Westerville).

Robert Cremeans Service Provided:
General repairs & installation

Technicians: Robert Cremeans
Review:

Personable and fast service at a good price.

- Matthew Schmitt

A Response from: Carlos Morales

Great to hear you found the service both friendly and efficient, and that the pricing felt just right. We appreciate you choosing Precision Garage Door Service of Columbus (Westerville) and sharing your experience. Thank you for your review!

Service Provided:
General repairs & installation

Review:

Knowledgeable Tech, but Misleading Information & Unhelpful Management Precision was fast and came out the same day my motor broke. The technician was polite and knowledgeable, but before upgrading to a side-mounted unit, I specifically asked if the power cord would safely reach the outlet. I was assured it was long enough to be tacked neatly along the wall. Once installed, the 6-foot cord was dangling across the room—low enough for my kids to pull on, creating a real safety hazard. While the technician admitted his mistake and kindly offered to uninstall the unit, management was completely unhelpful. Their only solution was for me to buy a $500 extension kit or hire an electrician to move the outlet. I shouldn't have to spend hundreds extra to fix a safety issue caused by misrepresentation prior to purchase. Excellent technician, but very disappointing customer service from management.

- Alan Kuehner

Cameron Flack Service Provided:
General repairs & installation

Technicians: Cameron Flack
Review:

Matt gave us what we were looking for, someone to answer our questions and give us options. Was very helpful and did a great job with the repairs.

- Dennis Voiles

A Response from: Carlos Morales

We appreciate your feedback, Dennis. It's great to know our team member provided clear answers and helpful options for your garage door repairs. Thank you for choosing Precision Garage Door Service of Columbus (Hilliard). We hope you'll think of us again if you need assistance in the future!

Matt Eberly Service Provided:
Garage door consultation

Technicians: Matt Eberly
Review:

Consultant explained what needed done. Did it in a timely manner and went above and beyond in repairs.

- Michael Spitale

A Response from: Carlos Morales

We appreciate you sharing your experience, Michael. It's wonderful to know everything was explained clearly and the repairs surpassed your expectations. Thank you for choosing Precision Garage Door Service of Columbus (Westerville). We'd be glad to help you again if you ever need us.

David Morgan Service Provided:
General repairs & installation

Technicians: David Morgan
Review:

Great service and installation. This is the second job I have had Precision do in the last year.

- Ken Richards

A Response from: Carlos Morales

Ken, it means a lot to hear you've trusted us for two jobs in the past year. Thank you for your kind feedback and for choosing Precision Garage Door Service of Columbus (Westerville) again. We're glad you were happy with the service and installation.

Mike McClellen Service Provided:
General repairs & installation

Technicians: Mike McClellen
Review:

- David Pemberton

A Response from: Carlos Morales

Thank you, David, for choosing Precision Garage Door Service of Columbus (Westerville). We're glad to know your experience was a positive one. We appreciate your feedback!

Service Provided:
Garage door consultation

Review:

- Amy Staufenberg

A Response from: Carlos Morales

Amy, we appreciate you sharing your feedback and for choosing Precision Garage Door Service of Columbus (Westerville). Thank you for your review!

Joe McCormish Service Provided:
General repairs & installation

Technicians: Joe McCormish
Review:

Precision Garage Door was hands down the best company we’ve worked with. They offered options, explained pros and cons of each, worked with our unique situation and we could not be more grateful for their kindness and expertise. They were understanding, honest, and are clearly a company with great core values. Customer for life here.

- Terese Surgener

A Response from: Carlos Morales

It means a lot to hear such positive feedback about your experience with Precision Garage Door Service of Columbus (Westerville). We're glad you felt supported and appreciated the options and guidance our team provided. Thank you for your kind words and for placing your trust in us. We look forward to helping you whenever you need us in the future!

Cameron Flack Service Provided:
Garage door consultation,Customer support,General repairs & installation

Technicians: Cameron Flack
Review:

Great experience with Precision - needed rubber stripping at bottom of garage door replaced - fast and easy and tech was very nice

- Deborah Hernandez

A Response from: Carlos Morales

It means a lot to know you had a smooth and efficient experience with Precision Garage Door Service of Columbus (Westerville). Thank you for highlighting the quick service and the kindness of our team. We appreciate your feedback and hope everything is working perfectly!

Service Provided:
General repairs & installation

Review:

On time, friendly, professional, and detail oriented. I’ve used Precision on two different garage doors this month and I highly recommend them.

- Crystal Dortch

A Response from: Carlos Morales

Really appreciate you sharing your experience, Crystal. We’re glad both visits this month went smoothly and that our team could provide helpful, thorough service. Thank you for choosing Precision Garage Door Service of Columbus (Westerville) and recommending us so highly.

Derek Mason Service Provided:
General repairs & installation

Technicians: Derek Mason
Review:

they always come out quickly when called

- John Evans

A Response from: Carlos Morales

Great to hear you can count on a quick response from Precision Garage Door Service of Columbus (Westerville). Thank you for sharing your experience with us!

Service Provided:
General repairs & installation

Review:

Had spring break on garage door. Joe came out next day and replaced both springs, wheel and bearings. 5 year warranty etc. Bit expensive but did good job. This company replaced same spring 14 years ago, so got 14 years out of last job.

- Tom Finnegan

Joseph Worely Service Provided:
General repairs & installation

Technicians: Joseph Worely
Review:

top notch. Cared about my opinion.

- Brian Foy

Danny Quinn Service Provided:
Garage door consultation

Technicians: Danny Quinn
Review:

Our technician today was Cameron Fry. Very happy with the service he provided. It was great they could come same day, he was timely and was even better that he called and was able to come earlier than initially expected. Very easy to work with and helpful went above expected service. Also worked very timely and efficiently. When I was a little apprehensive with cost as I didn't have much of a frame of reference, I greatly appreciated that the company was willing to work with me on it. All I needed was a garage door removal but it saved me extra time and the unnecessary risk of taking the door down myself. Highly recommend. One thing to note as someone who also works at a company with an answering service, it did get my name and address wrong thankfully I saw and was able to call before he drove out so just keep an eye on that.

- Alec Montemarano

Cameron Fry Service Provided:
Garage door consultation,Service not listed

Technicians: Cameron Fry
Review:

Purchased a new garage door and opener. Excellent work. Awesome quality. My new garage door looks amazing. If you want quality work done at a great price call Precision Garage Door for a quote

- Greg Bondurant

Service Provided:
General repairs & installation

Review:

Precision Garage were on time and very helpful when installing my new garage opener. They had many different Genie and Liftmaster options that fit the budget we were looking for. Would highly recommend to any one needing a garage door repair or replacement!

- Carlos Cruzado

Service Provided:
General repairs & installation

Review:

Excellent customer service. Gave me options on services to have performed without pressure.

- Robert Sivier

Matt Eberly Service Provided:
General repairs & installation

Technicians: Matt Eberly
Review:

Jacob Beckett did an excellent job in servicing/repairing my garage door/system. His customer service skills are second to none. Highly recommend Precision Garage Door & Jacob Beckett specifically.

- Colin Burnheimer

Service Provided:
Customer support,General repairs & installation

Review:

Jacob was kind and patient and did a great job with our garage door repair!

- Amanda Kelb

Service Provided:
General repairs & installation

Review:

The technician was friendly and professional. He explained what the issues were with my door so I could make the best decision for me. I would recommend Precision to everyone.

- Kate Plappert

David Morgan Service Provided:
General repairs & installation

Technicians: David Morgan
Review:

Matt & Danny are the best technicians! Their knowledge and understanding is exceptional. Both these gentlemen are veterans which made the experience even more delightful. Very trustworthy.

- Mac MacDonald

Matt Eberly Service Provided:
General repairs & installation

Technicians: Matt Eberly
Review:

Jacob was fabulous! Got the job done and chatted like a long time friend. Can’t recommend Precision and Jacob specifically enough!

- Linda Marek

Service Provided:
General repairs & installation

Review:

Technician was very courteous and explained all options thoroughly. Work was done in a timely manner and we are very pleased.

- Clint Bankes

Matt Eberly Service Provided:
Garage door consultation,General repairs & installation

Technicians: Matt Eberly
Review:

Excellent work!!!

- Brandon Walker

Joe McCormish Service Provided:
General repairs & installation

Technicians: Joe McCormish
Review:

My lift system needed replaced which was diagnosed quickly by my technician. Service was also completed quickly and everything is working far better than before. Also gave me a great deal! Thanks to Precision and the technician that came out today.

- Aaron Hinton

Matt Eberly Service Provided:
Garage door consultation,Customer support,General repairs & installation

Technicians: Matt Eberly
Review:

It was so easy to make an appointment online. The technician was on time and very knowledgeable and friendly! He had a new garage door opener on the truck already and had it installed very quickly. We are very happy with the whole process.

- Jennifer Pichert

Kortney Morris Service Provided:
General repairs & installation

Technicians: Kortney Morris
Review:

Very happy with Precision Garage Door! Megan came out to assess my garage door, noted that I live in a condo community, paid attention to the door colors of the other condos, and gave me very helpful information about my options and how to prepare for the new installation. Alex installed the door and did an excellent job. He was professional, efficient, and the finished door looks great. I’m very happy with the entire experience and highly recommend Precision Garage Door!

- April L

Alex Eliopoulos Service Provided:
Garage door consultation,General repairs & installation

Installers: Alex Eliopoulos
Review:

Good job done and nice communication

- Hong Li

Matt Eberly Service Provided:
Garage door consultation,Customer support

Technicians: Matt Eberly
Review:

Great response, next day service. Arrived as promised, assessed the issues, provided a quote to fix and completed the necessary work within 2 hours of arrival. Garage door never worked so well!

- Glenn Richardson

David Morgan Service Provided:
Garage door consultation

Technicians: David Morgan
Next Page
Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
BusinessRate Best of 2025
Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026