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I had an excellent experience with Walker Furpahs, the technician who repaired my garage door when the torsion bar system failed. He clearly explained that installing double springs would be a more suitable option given the size and weight of my door. Throughout the process, Walker meticulously described each step and his reasoning behind it. His attention to detail was evident as he carefully inspected all aspects of the repair. Despite it being 6:00 p.m. and his final appointment for the day, Walker ensured the project was completed to a high standard. Additionally, he fabricated a custom bracket from angle iron due to the absence of a stud, demonstrating resourcefulness where only half-inch wood over drywall was available for spring support. Rather than opting for a less secure solution, which could have resulted in future failure, he prioritized safety and durability. I highly recommend Walker Furpahs for any garage door service needs.

- Gary Wex

The service and the overall experience fully met my expectations. Was very pleased when calling at 2:45pm a service tech was at my home by 5pm. His work was fast and efficient. I appreciated his recommendations. I feel that the quality of the repair parts are of above average quality. I would recommend this company to others.

- Mark Post

Fast and complete service. The technician was knowledgeable and very friendly.

- John Kresak

Kudos to Mike. He was very prompt in response time. He was very engaging and spotted the issue right away. Very knowledgeable. Precision should be proud to have an employee like Mike representing your company. 5 Stars for Mike.

- Sal K Genilla

Awesome company!!! They answered their phone!! Other companies had answering machines and have not called back once!! Came three hours later and the work was done in no time! Very pleasant young man, Micheal McMullen!! Please use this company! You won’t be disappointed at all!!!

- Grace

Very competent individual very personable and on time.

- Russell Scholl

I would definitely recommend Precision Garage Doors. My technician Danny was a true professional. He explained what needed to be replaced on the garage doors and did the replacement and repairs quickly and efficiently.

- Margaret Woodworth

Great experience! Your technician was knowedgeable, courteous and solved my problem very quickly. I won't hesitate to use your company again.

- Jim Baker

Service technician was friendly and helpful and solved the problem very quickly.

- Julie Jacoby

Joe got my garage door working again and gave me a list of things to be fixed in the future. Joe is such a great representative for your company …. I will only use Precision door from now on. Great company! Michael J. Orr

- Michael Orr

Exceeded expectations. James was friendly and courteous .

- Jean Gooley

They came out the same day! He installed a keypad for our garage and it works great. Good price, too!

- Linda Hulteen

This is the 2nd time we’ve used Precision Garage Door of Columbus. We were just interested in having them do a tune-up and check the weather stripping. Great company to work with, and Tom the tech was knowledgeable and courteous. Highly recommended!

- Richard Toomey

Online scheduling was easy. Technician was on time, explained services performed. Replaced keypad. Very professional. Would call again and highly recommend.

- Mike Grayson

Joe arrived today ahead of schedule (after checking with me) which I was grateful for, and was courteous, professional, and knowledgeable. He gave me 2-3 different options and I chose the one that worked best for me. I appreciated his candor and honesty regarding the repair. I used to be with another company where the owner retired and sold it to Don’s and although I have tried them once, I was not nearly as impressed with them as I am with Precision. I am now a loyal customer. Thanks, Joe!

- Patty Coughlin

I called Precision Garage Door of Columbus to repair a garage door spring that broke. I chose Precision because of their excellent on-line reviews and I am glad I did. Precision technician David Morgan arrived promptly. He thoroughly inspected the garage door and he clearly explained everything to me. I authorized the service to be performed and the garage door was repaired. The charge was reasonable. David Morgan did an excellent job and I highly recommend both him and Precision Garage Door of Columbus to anyone who has a problem with their garage door.

- Harold Flagler

Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.

- Jonathan Swartz

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

- Fred Lascheid

The website was so easy to use and set an appointment. The service technician was personable and explained everything needed to fix our garage door and make it better than when it was new. He clearly explained the options and the cost for each. Then he did an awesome job completing the work and cleaning everything up. Showed that he was well trained in customer satisfaction.

- James Staeck

Patrick was punctual, courteous and professional. He diagnosed our garage door issue and resolved it in a timely fashion, Would highly recommend Precision to friends and family.

- Ennio Izzo

Rob from Precision came out this morning, so professional and so nice. He took his time and would not leave till my door and opener worked perfectly. Rob is from Florida and came up to Ohio to help train new employees. First class service

- Douglas Zak

Precision Door has always been prompt and they do great work. Everything is explained so I understand what’s being done every time.

- Brenda Goff

I had a garage door installed by Precision last winter and noticed a few items that I wanted to have reviewed. Precision was able to have someone out the same day and Joe Worley came out to lubricate the belt mechanism and adjust one of the cable alignment areas. Joe was very professional, helpful and friendly as well as resolved all my concerns. He did an awesome job. This is a great company and I’m very glad I chose Precision. Thank you!

- Eric Miller

Making the appointment was incredibly easy and the representative was very pleasant to talk to. The technicians called and asked if they could arrive ahead of schedule and I was delighted to say yes. Both technicians were extremely professional and enjoyable to talk to. They fully explained the work to be done. Once completed they went over the work to make sure they were satisfied. My experience with Precision garage doorhas been very positive and I would recommend them to anyone needing any type of garage door service.

- William Tetidrick

I have used them twice before. Every door technician had been knowledgeable and quick to resolve the problem, and today was no different! Today’s tech was professional, showed the issues she found, and allowed me to choose between several options, and we came to an agreement that felt good to me when she had completed the repair.

- Jeff Watters

Quick scheduling, proficient repair with honest advice.

- Connie Ailiff

Very good company. Prompt reliable service. Second time I used them. They honored there warranty on this repair. Very satisfying

- Robert Nedved

James came to our house, he was courteous and explained everything thoroughly.

- Ann Warner

Bill and Kourtney replaced the springs and bar on my garage door. They were very pleasant, explained what was needed and quickly did the replacement. The garage door works well now. I was pleased with the work done and will continue to use Precision Garage Door in the future.

- Lora D

Quick response, professional, knowledgeable, and truthful

- Patricia Beck