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about Precision Garage Door in:
Powell, OH
Precision Garage Door of Columbus Ohiohas received 218 reviews, averaging 4.92 Stars:
Powell, OH
Powell, OH
Tim was outstanding. He was on time and very professional even helping to find a replacement screw for my garage door opener.
- Lisa Burton
Product:
Technicians: Tim Tomlinson Jr
Powell, OH
We have used Precision in the past, and as always, rep was professional and friendly and did a great job.
- Marsha Burleson
Powell, OH
Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.
- Robyn Wagoner
Product:
Technicians: Scott Marzola
Powell, OH
Hello, I called Precision Door because you have helped me in the past, as well as my sister who lives across town. Both of us were impressed with your service technitions because they were knowledgeable, helpful, courteous and professional. Since my home is 20 years old, I did not want to put more money into fixing something that old with out-of-date technology. Tim went right to work and upgraded the system. It runs so quietly now and I feel well taken care of. Thank you for running such a professional business; there aren't many like that these days. It has taken a big weight off my shoulders.
- Rosalie McCool
Product:
Technicians: Tim Tomlinson Jr
Powell, OH
Scott was great gave me a few options and was able to repair the motor and upgraded my equipment. Highly recommend.
- Patrick Dial
Powell, OH
Technician was courteous and professional. He did an outstanding job. I will highly recommend this company
- Sean Brady
Powell, OH
Our garage door was not closing correctly so we called Precision Door to address. Mohammad came out to look over the issues. He was very polite and explained all the issues with the mechanical systems and how replacing the parts would make the door operate smoothly. Once the work was completed the door slides easily and is very quiet while operating.
- John McKinley
Powell, OH
Joshua Walker did an excellent job. He arrived when he said he would, got right to work and replaced the parts needed in a quick manor. He also checked and adjusted the garage door opener.
- Joy Waldron
Powell, OH
Adam, arrived promptly after notification, introduced himself and went to work inspecting my door and making suggestions. Very happy with the work and making me first on the schedule after making that request. Bill W.
- Bill Weygandt
Powell, OH
Prompt, courteous service and would not hesitate to call again if necessary
- Mary Rosati
Powell, OH
This was a great experience all the way around. Megan came out to the house and knew so much about garage doors! I ended up getting one with little windows, and it's a game changer. No more walking into a dark cave! And it has a lot of curb appeal. I never thought I would be excited about a garage door, but I love it and it changed the whole look of my house. It came in on time and Joe did a great job installing it. I'm glad I got the door with insulation, so it won't be so cold in the winter. Also, the decorative handles are magnetic, so you can put them wherever you want. I love it!!!
- Kay Cubberly
Powell, OH
Four years ago, we had Precision install a new door system. The gentleman (Tim) that came to our house reviewed the damaged system and recommended it be replaced. He installed a new door opener. He was very thorough, and we didn't have an issue until this week. One of the springs had to be replaced. Tim related the fact he remembers us because he was the one that did our first repair. He also reminded us that the system was under warranty. Tim did the repairs and maintenance. He was very friendly and finished the repairs in less than a 1/2 hour. We are very happy with Precisions response and level of service.
- John Guerrieri
Powell, OH
I absolutely love this company! From the phone call to the repair, everyone was professional, courteous, and friendly. Same day service, prompt, completed. Wouldn't call anyone else.
- Jeri S
Powell, OH
Derek was the consummate professional. He walked us through his analysis; showed us evidence of the problems; and gave us options for resolution. He did a complete and thorough job from arrival to departure. He provided recommendations, but provided information for us to make the best decision for our safety and our wallet. He also made sure the work area was left spotless after his job was completed. We couldn’t have asked for a better tech. He represents your company so very very well.
- Larry Hannan
Powell, OH
Fast and precise fix and repair for what was an emergent situation. Our technician, David Morgan, was very knowledgeable in answering questions and was professional and courteous throughout his service.
- Daniel Mckitrick
Product:
Powell, OH
We had been experiencing some garage door issues lately. Contacted Precision and you had a technician there the next day. He ran his checklist and identified what needed to be done. He gave me options and explained the benefits of each option. He proceeded with and was done quickly. He explained much of what he was doing. Very educational for me. Over all I’m very pleased with the work completed
- John Bellemore
Product:
Powell, OH
My garage door broke early in the morning and was able to book an appointment first thing in the morning. Matt Eberly showed up and explained what broke and the solutions available. He was able to fix my garage door very quickly and even went beyond what we agreed on. I highly recommend not just Matt, but Precision Garage door for any issues with garage doors. I’ll probably not see them for a while. Thanks again
- Rene Lim
Product:
Powell, OH
Your representative was great (Josh, I think)
- Craig Hubble
Powell, OH
Walker was an excellent and knowledgeable technician who repaired out door. Thank you for your excellent customer service and attention to detail.
- Alicia Martinez
Powell, OH
Warranty work as the light wasn’t syncing to the opener. James was professional and answered all my questions and showed me how to reset. Definitely recommend this company as both the technician I have met have been fantastic.
- Kris Stiver
Powell, OH
This company is excellent from the staff who answers the phone to the technicians who perform work on the doors. I have had a lot of work done on my garage door by Precision and their work is outstanding. I have had the pleasure of having Jason work on my door, he is excellent, professional and courteous. I will not use anyone other than Precision on my garage door. Thank You
- William Esposito
Powell, OH
I was contacted by phone a few minutes after submitting an online request. Technician Jason was at our house within an hour of submitting the request. He fixed the problem, and suggested and completed a few things to better stabilized the process of the door opening and closing. Jason was professional and very good/thorough with his work, and I would recommend using Jason and Precision Garage Door Service.
- Dan Huffman
Thank you, Dan, for this awesome feedback for our technician, Jason! We are so happy we could help!
Powell, OH
Walker was very nice and professional to deal with. Took care of what needed to be done, no more no less. Garage doors work much better now. Would really prefer my name not be used! Thanks.
- Gerald Clymer
Service Provided:
Product:
Technicians: Walker Furhpas
Powell, OH
I was very pleased with the service provided today by Adam Huston this morning. Adam was friendly and professional, explained the issue and made the repair quickly. He also identified other issues with the door that would cause issues in the future. The opener was 7-years old and needed maintenance. I was also pleased Precision has same day service because of an appointment later today. I certainly had to get my car out of the garage. Highly recommend Precision and will use them in the future.
- Patricia Beck
Thank you, Patricia, for sharing this amazing feedback with us! Adam will be so happy to hear your kind words!
Powell, OH
David S did a great job. Explain the issue and the options to correct the issue.
- Ron Welch
Thank you, Ron, for this great feedback for our technician, David! We appreciate your business!
Powell, OH
This is one company that stands by everything you see in their TV advertisement!!
- Robert Butler
Product:
Powell, OH
tech was very good and personal
- David Penzone
Powell, OH
I highly recommend Precision. Not only did the installation go well but any time we had a problem or question they came promptly to our house to take care of it
- Bonnie Finneran
Powell, OH
Tim did a great job, my 3 garage doors and Liftmasters were well past the 20+ year mark and were in need of replacement. Tim did all 3 in one day and set all my remotes to work before he left. He also cleaned up everything so when he left it was spotless. A real gentleman. I would 100% recommend Precision.
- Mark Bober
Thank you, Mark, for taking the time to share your positive experience with our technician, Tim! Your recommendation means so much to us!
Product:
Technicians: Tim Tomlinson Jr
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
The springs on our garage door broke on a Saturday morning and you guys were able to get a Technician out that same day. The Technician David was very helpful and informative, he even helped with the installation of the new opener which I had done myself earlier in the day. David explained everything very well and was done with the job quickly. My garage door has never been so quiet. David also showed me how to spray the hinges and other components of the door for routine maintenance in order to keep the door operating at it’s best. Thank you! I would definitely recommend this company to anyone in need of work on their garage doors.
- Andrew Veit