Review:

A bunch of details below, but the short of it is, would highly recommend. It was the day after Thanksgiving when our garage door stopped working, and we still had family in town. We purchased the door and opener from Sears. Which means no one would come to make a service call since they're basically out of business. I called two other companies before precision, neither of which even answered the phone or returned the messages I left. Then I called precision. I talked to Teresa, who was very helpful and super accommodating. She told me they could have someone out later in the afternoon, which was fantastic. Greg made the service visit, and even called to let us know he would be earlier than expected. I could go on and on about the great job Greg did. He walked me through exactly what the issue was, broke down all of the options and costs, and helped me decide the best and most cost effective way to move forward. All said and done, it was just a couple hours and we had a brand new opener. It actually turns out we had gotten in touch with precision a few years ago before we had our garage door replaced and Greg had been our tech then as well. That was also a good experience. After the whole thing was done, my husband and I both agreed that we should have gone through precision to buy our garage door and opener in the first place. This was the best overall customer service experience I've had in while. And on the day after Thanksgiving with family still in the house, and my husband traveling most of the day taking more family back home, it was just so appreciated.

It was great to hear that Precision Door was able to assist you so fast with your garage door repairs. We are here 7 days a week to help everyone, even when the day before was a holiday.

Review:

Our serviceman Dave gave us a heads up call before his arrival . He diagnosed the problem, solved it. Nice polite man. Case closed. I would highly recommend precision door of Columbus.

Jeff, I am glad Precision Door was able to diagnose and explain to you the repairs your garage door required, we look forward to helping you again in the future.

Review:

I am delighted with the service.Alex was very helpful, answering all my questions. He was careful to be sure the door was functioning well and sealing properly. Appointment was on time. I would definitely recommend this company.

Review:

Repair person was prompt and knew what he was doing. Turned out, I didn't need another remote which he checked with no hard sell to purchase anything. He adjusted the door and was very nice and explained everything to me. I won't use any other company but Precision Door.

Review:

Our technician Eric was great! He called on his way, was here within 15 minutes. He provided 2 options to remedy our repair issue... broken springs. Very friendly and knowledgeable

Thank you for the review Joe, I am happy to hear that Precision Door was able to help you with your broke spring on your garage door. We look forward o working with you again in the future.

Review:

Excellent service, Alex was on time, it turned out that I needed a new garage door opener and he had all of the things he needed to put it in in his truck. Alex install the new garage door opener well within the time he quoted and I love my new garage door opener I am very happy with precision garage door opener’s I highly recommend them.

Thank you for allowing Precision Door to handle your garage door repair needs, we are pleased that your service was a great experience.

Review:

Greg came out earlier than the appointment and did a great job fixing our garage door. Very courteous and made sure I was happy with everything before he left. Highly recommend

Thank you John for giving Precision Door a call to help with your garage door repairs. We look forward to working with you again in the future

Review:

Thank you Precision Door for coming out the next day after my call and helping me get my garage door fixed. Also I was very impressed by the amount of time the technician took to explain the full process of what happened and great professionalism.

Review:

As always, Precision Door comes to my rescue. Great service and repairman!

It was a pleasure to help you Sue with your garage door repair, look forward to working with you again in the future.

Review:

I used Precision some years back and I was very satisfied with your service. When I called yesterday I received excellent service from David. I would have no problem recommending any of my friends to Precision. Great Job! I recommend a 5 star rating.

Thank you Stephanie for the great review for your spring replacement, we are pleased to hear that your service was a great experience for you.

Review:

Serviceman was timely, well mannered and efficient

Precision Door would like to thank you Linda for taking the time to give us your feedback on having the broken spring replaced on your garage door.

Review:

I woulld rate your service a 5

Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).

Review:

Excellent service, I would recommend them highly.

Review:

I would give your company a 5 star rating. The young man was very professional and provided helpful information. Once the decision was made he completed the work, cleaned up and provided instructions on the use of the new Precision garage door opener. I have used your company before and have always been pleased with the service. This was all taken care of on the 4th of July after lighting caused issues with my garage door opener.

Review:

I purchased my garage door opener approximately 10 years ago from Precision Door Service. I have had two or three occasions to call them for service including today. The technicians are always on time and extremely professional. Today this issue involved my lights not coming on when the door open and closed. Learned a lesson - my opener because of age does not take LED bulbs. I needed the old fashioned bulbs. The technician took care of that problem and lubricated my door (his suggestion). Great company. Thanks Beth.

Review:

all went well but have a problem with my other door remote not working after reprogramming 3 cars. for both remotes[old door and new door] all doors operate from all 3 cars but for some reason the old door remote won't work. I have a call info help

Review:

I was extremely satisfied with the work that was done on my garage door. I would highly recommend this company to anyone with garage door problems.

Review:

Excellent service! Precision Door service provided same day service. The technician, Tim was professional and courteous and completed the garage door repair in 20 minutes. Will definitely contact them again in the future.

Review:

I had a broken spring on my garage door. It’s original to the house so the hardware is all 35 years old. They were able to get an appointment in for the next morning. Their tech laid out the cost of new springs or replacing the whole door. Very satisfied.

Review:

Tech said the whole unit needed replaced, that I could not just get transponder and remotes. I questioned, he insisted. I found someone else to do.

Review:

Precision Door Service staff was most professional. Everything was explained clearly ahead of performing the service. The garage door is now functioning smoothly. Well done and thank you.

Review:

Problem was quickly identified and repaired.Overall checkup done too! Precision is my first call for all garage door and opener problems! Thank you!

Review:

My service was performed May 3, 2018. My Technician was Alex--he called before he came (just as I was promised by the office), he was even a little earlier than the predicted time slot, he was polite and stood and listened while I explained my problem with the garage door. Then, he informed me that he would check my door and see what could be wrong. About 10 or 15 mins. later he informed me what he thought it might be and what my choices were, along with the cost. I choose what I wanted to do and he said we'll try that and if that doesn't work then we'll have to go ahead and do the other. He went right to work and my door was repaired. Afterwards, he explained what he did and explained about the age of my motor and that it might need to be replaced and I should start thinking about that. When I decided or need to replace the motor, be sure to give him a call and he'll be glad to install it for me.

Review:

Great job by Tim! Called before he showed up. Very nice and fixed my door properly and in a short amount of time.

Review:

I give Tim & Precision Garage Door Service 5 stars. Arrived at scheduled time. Took about an hour for the replacement of the garage door opener. Nothing for me to clean up after the service.

Review:

Alex was courteous and thoroughly professional and did a great job.

Review:

My service technician was really fast with the repair and completely professional. I would use Precision again.

Review:

Had a great experience with these guys. Called at 6pm and they had Alex onsite promptly at 8am the following morning! He was professional, friendly, and explained the repair he was completing. He was quick too - repair was complete in about an hour. Highly recommend Precision and will be calling them again if I need repairs in the future!

Review:

Technician Tim Tomlinson was professional and timely. He solved a problem I had with my garage door very quickly.