Review:

REVIEW UPDATE: I initially wrote a five star rating shortly after your technician replaced the cables, one hinge, and rewound the spring. The door was still running roughly. He stated he could do no more, and he recommended a new garage door. Later that day I watched your video on your website (Precision) to see if there was anything I could do to help the door until I could replace it. I followed your video's instructions (cleaning the track, tightening all the bolts, lubricating the spring with lithium grease, etc). This is when I discovered that the technician had stripped out 3 of the 4 bolts attaching the new hinge he had installed. He had not done any of the recommended items in your video, or even mentioned that they should be done. After I performed the items set forth in your video, and replaced the stripped out bolts on the hinge, the door is running much better and much smoother. I will be looking elsewhere for my garage door repairs in the future.

David I would like to apologize about the recent experience you had with our company. Garage door repairs are never fun and always come at the wrong time. Customer satisfaction is very important to our company. I have tried to reach out by phone and left a voicemail to see if there was anything we could do. All of our technicians are trained to lubricate not only just the springs but all of the moving components of every door we work on. Also, the safety inspections states that the top panel is bending and sagging in the middle. This is why the technician recommended a new door because the structural integrity of the door has been compromised. Again, I apologize that the experience you had with us was less than optimal but wish you best in the future.

Review:

Very prompt service for a garage door repair. Very professional and thorough. Diagnosed issue and repair was done. Very impressed and will definitely use again.

Review:

Garage door stopped half open. Panel bracket and roller let go. Did not want to leave door open for the weekend. Precision came out in two hours and did not charge an extra $75 like others quoted but did give us the senior citizen discount. I will recommend them and will call them again if I ever need service. Definitely 5 stars.

Review:

My garage door busted at 11am due to user error. Within 2 hours Dustin came and made the repairs over an hour visit. He was courteous experienced and very professional. He explained the charges —very reasonable — and gave me a digital invoice. Precision Door is very well managed and operated and I received a follow up email from the owner manager. I have recommended them to all the condo owners here and to my neighbor who as a door He has been meaning to repair. You won’t go wrong and you are in good hands with Precision

Review:

Dave was extremely responsive to our questions/concerns and encouraged us to contact Precision and him again should a issue arise with the garage door. We give a 5 rating.

Steve and Barbara, glad to hear David could repair your garage door in a timely manor.

Review:

Alex was very pleasant and professional. Got the job done and was out within the hour as he said.

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The gentleman that worked on my door where both friendly and knowledgeable. Hope we never see you again. Thanks again.

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Everything about Precision's service was excellent - from contact to delivery of the actual work. After review of the situation it was determined that there did not appear to be a problem. I did ask if the rubber seal bar across the bottom of the garage door could be replaced while the technician was here. They were carried on the truck so he was able to do it. I will contact Precision in the future as needed.

Review:

They were actually early for the appointment and did a fantastic job. Serviced my garage door, installed a new bottom seal, lubed all points on the door and was finished in around 30 minutes. I called one day, they came out the next day. I will use them again for all my garage door needs. A great company.

Glad to hear that your garage door repair was a pleasant experience. Please contact us again in the future if you should need our services again.

Review:

Very fast and responsive for appointments and arrival. Professional technician with very good knowledge. Thank you!

Review:

We had a garage door opener that, after being moved and re-installed by a drywall installer, appeared to be dead. Dustin came to our house, asked me to describe what was and wasn't happening and then began to troubleshoot the issues. Within a half hour, we were up and running again.

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Fantastic service and response time was top shelf! Thanks !

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Your service man was first class & sophistacated in every manner and way . He was deeply explanatory about every item and the process of a garage door and it's installation . He offered several options and costs . Because of his explanations , we decided on a much improved garaage dore .

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Gregg was our technician for garage door repair. he is knowledgeable, willing to answer questions and very neat.Would recommend him.

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Fantastic

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The tech arrived on time as promised, was very knowledgeable about the products and did excellent work and left the area cleaned up. 5 stars!

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Your technician arrived on time and provided me with good information and advice. I am considering the advice and will get back to you. Thank you, Dave Cordrey

Review:

The precision representative arrived on time. He was very efficient . I would recommend your service to my friends and others. He even shoveled the snow from my sidewalk!

Thank you for the review Marilyn, we here at precision strive to make our customers happy with the work we do. I am happy to hear that David was able to assist you in your garage door needs.

Review:

Found a broken spring on Friday afternoon. Called Precision Door Service (they installed the original set back in 2004) and the spring was replaced within 24 hours. The technician lubricated all the working parts and was done in about an hour. Fast, reliable service and a very competent technician. Five stars for all parts and workmanship. Thank you for the prompt service, even on a weekend.

Review:

Greg was courteous, thorough, and explained what he would be doing. We have used Precision Door several times for different situations and have always been satisfied.We would definitely recommend them.

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I'm a repeat customer, Alex fixed my garage door opener, he is very knowledgeable and did a great job. If I have any more problems with my opener I will be calling Precision again. Thank you!

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Gregg did a wonderful job! He was quick to assess the problem and come up with an affordable solution. We will always call Precision Door for any garage door problems.

Review:

I knew that the motor for my garage door was on its last legs and it finally died. Tim was the tech sent to fix the problem . . . He called to let me know he was on the way, installed a new motor and was done in less than an hour. Tim was knowledgeable, professional and even gave me a coupon discount. Precision is great!

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Dustin very friendly, professional and thorough!

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It’s appraciated your help he did really good job thank you so much

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excellent professional service

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Alex did a great job! Came on time and repaired the springs quickly and corrected the alignment. Thanks. MD

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Your service was Great!! Service guy was fast and very nice.They were on time and job was done fast.GREAT SERVICE!!!

Review:

The service was completed well over my expectations: 1) Completed on the same day I called in; 2) The serviceman (Alex) was very professional, courteous, and friendly; 3) Alex explained everything thoroughly, including what must be done as well as what may be needed in the near future; and 4) I have asked for all the mechanisms (including springs and opener systems) except for a new door, and it was completed within a couple of hours. My highest recommendation to anyone thinking of repair and/or installation of a garage door!!

It was a pleasure to do with your garage door opener install, we look forward to helping you again in the future

Review:

The Technician Gregg was prompt, courteous and completed the job in a timely manner. Explained clearly what might need done, and gave me the cost estimate up front. Thoroughly explained what actually needed and the cost. Would highly recommend Precision Door.