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about Precision Garage Door in:
Columbus, OH
Precision Garage Door of Columbushas received 2204 reviews, averaging 4.90 Stars:
Columbus, OH
Columbus, OH
I really appreciate the fast service. Tech ( Imani ) was very knowledgeable and courteous and explained all the options. Repair was quick and done to my complete satisfaction. Highly recommend them.
- Duane Tribune
Columbus, OH
Zach is very good and precise. The problem is that the email service of your company does not work. This caused come problem. I wish you can get this problem resolved and send an invoice and the guaranteed paper for 5 years to us soon. Furthermore, you price is very high, way too high. Dr. Lu
- Yung-Chen Lu
Columbus, OH
Walker did a great job. He was knowledgeable and professional.
- Karen Hill
Columbus, OH
Great job !
- Jeff Mendes
Columbus, OH
The gentleman that came to the house was very knowledgeable and helpful in letting me know how and what I needed to do to keep my system working properly Vivian James
- Kevin James
Columbus, OH
Carlos was the Precision Garage Door - Service Representative - who helped resolve the issue when my garage door opener would not open, and I could not travel to an appointment, because my car was in the garage. I tried several methods, but no success. Carlos showed up. His Customer Care Skills were THE BEST! He was empathetic. .He was skillful in his diagnosis of the issue - the garage door was frozen to an ice-form in my driveway. He resolved the situation...and...he conducted a Maintenance check of the garage door opener devise. I Give Carlos the Highest Rating.
- Thomas Carlisi
Columbus, OH
Did great job
- Michael Brown
Columbus, OH
The service tech was excellent, knowledgeable and Friendly. However, $249.95 for a remote Keypad was an outrages price for an item I could've paid $25 to $50 online. Other than that Iwould've given 5 Stars.
- Fred Francis
Columbus, OH
I really appreciate your company being available for an emergency repair situation. The technician named Walker was very professional and provided detailed information to make me feel comfortable to get the job done. I will always recommend your company to anyone who needs help with their garage door is. I’m will remain a loyal customer and never forget the excellent customer service. Vickie Howell
- Vickie Howell
Columbus, OH
Excellent work at a reasonable price. Fast service as well. All done in one afternoon.
- Todd Southern
Columbus, OH
Zach (awesome guy) my technician was very knowledgeable and professional. He came out (on time) the same day I called for service. He took the time to explain (I was shown the damage parts of my garage door and the good replacement parts) the repairs in layman's terms with pricing (this included labor and tax). Pricing is very very reasonable with same day service. He even provided me a garage door check up list (parts that has failed, parts that still have some life left in them, and upgraded parts). This tool gives me the confidence to make the right decision for me and my budget. Thanks a bunch! You guys rock!
- Alexander Livingston
Product:
Columbus, OH
The service rep who came out did a good job, with some follow up questions on my part on how to prevent my issue from reappearing. I was disappointed that the person I spoke to ti made the appointment failed to disclose that your minimum fee for coming out was $200.
- Linda Willis
Columbus, OH
I don't usually write reviews be they're good or bad. But I had to respond to the service I received today. I thought I was looking at a new chain or a spring replacement but after I explained to David, your service tech the problem he simply went to the opener and made the needed adjustments. I started to pull out my card for payment and he said it wouldn't be any charge. I told him how much I appreciated him coming out because I thought it's rarely to get this type of customer service today. You have a future customer. Bobbie W.
- Bobbie Williams
Columbus, OH
I chose Precision because I had a positive experience back in 2015 and they didn’t disappoint in 2026. David Morgan came out today and exceeded every expectation I think a customer could possibly have. I am very happy with the timely response, his knowledge, and how personable he was. He made sure all of my questions were answered and completed the job a lot faster than I had imagined. I think Precision is lucky to have David Morgan representing the company and anyone who needs help with their garage door should definitely give them a call. Solid company!
- Travis Broskie
Columbus, OH
Kortney was friendly, professional, and quick! Made an appointment at 11:00am and the new opener was installed by 3!
- Amanda McEvoy
Service Provided:
Product:
Technicians: Kortney Morris
Columbus, OH
service was superb!!!
- Percy Squire
Columbus, OH
Excellent Service from Dave. On time and very courteous! Thanks!
- Sandra Aska
Columbus, OH
Mr. Bryant did a quick and thorough job resetting and lubricating my garage door, which had become hung, misaligned, and unbalanced. They arrived within the hour, and the entire repair took only about 45 minutes. He put a cable back on the pulley, lubricated all the moving parts, reset a frozen and aging spring, and properly re-seated all the rollers. He also took the time to show me how to reprogram the remote, which I appreciated. What stood out most was that he clearly explained what caused the problem, pointed out areas where future issues might arise due to age and wear, and suggested practical solutions going forward. He was professional, straightforward, and did not try to upsell or pressure me into unnecessary repairs. The cost was very reasonable at $360, and they even offered a teacher discount. Fast response, knowledgeable service, and honest work. I would absolutely use them again.
- KEVIN MANZI
Columbus, OH
Service technician was polite and knowledgeable about my situation. He was able to diagnose the problem quickly. I would recommend their service to anyone who needs professional help.
- Ann O'Connor
Columbus, OH
The customer service was exceptional. I couldn’t have asked for any better customer service than from what aI received through Precision. Precision has awesome customer service. Thank you again for all that you did on short notice.If I ever need any repairs done again I will be sure to call Precision they were awesome.
- Janet Courtney
Columbus, OH
Your technician was respectful and polite. Your pricing is exorbitant, you advertise no service fee but charge a $20 fleet transportation fee that is not disclosed upfront. I asked for the most valued opener, was presented with 2128H, manufacturers warranty of 10 years you offered a 1 year warranty, wi-fi capable apparently, this was not offered to me and instead charged $69.99 for a 2nd remote. Surge protector price was $19.99. My charge was over $800! I feel taken advantage of!
- Michele Ward
Product:
Columbus, OH
Your company was very fast and professional installing my new garage door opener. The installer was very knowledgeable and polite. Thank you.
- Roger Csiszarik
Columbus, OH
Tony was very professional and did a perfect job, despite the very cold weather.
- Roger Compton
Product:
Columbus, OH
I have been very pleased with the professionalism, quality of work, and customer service with Precision Garage Door Service. The technician, Tim, is the best. I appreciate his attention to detail and customer centered approach. I will continue to use and recommend Precision Garage Door Service.
- Mark Glasbrenner
Columbus, OH
We have a Precision’s Door instal our unit a few years age. Today I called in very cold weather when I could get my door to stay shut with the remote. I appreciated the quick response and the friendly service tech. He adjusted my door in a few minutes and left with no charge. I would recommend Precision Door if you need a new system. They are response to your needs.
- melinda delFratte
Columbus, OH
Derek Mason is a top-notch Service Technician. The problem was diagnosed quickly, and the repair was made in a timely manner. I guess it helps too when the same person who installed the Garage Door Opener was dispatched back for the service. Thank you also to Crystal in the Office, for her help in getting this appointment set up.
- Michael O'Brien
Columbus, OH
Kimberly was so helpful in getting an appointment booked in the aftermath of a snowstorm. Matt came out on time and clearly explained the work and the cost estimate. He was very efficient and the door is working better than before. Will definitely call them again if needed for garage door or opener service!
- Aaron Browning
Columbus, OH
Technician was Jacob Beckett Very professional and solved our problem. Courteous and explained the problem Checked several times to be sure problem corrected I will request him again if I need repairs again
- John Kane
Columbus, OH
Wonderful service! Quick response, professional, and reasonably priced. Highly recommend!!!
- Kathy Ludowese
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
The repairman, Malachai, arrived promptly and was able to quickly find the problem and fix my garage door. I highly recommend Precision Garage Door Service.
- Kay Jones