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Read what people are saying
about Precision Garage Door in:

Columbus, OH

Precision Garage Door of Columbus Ohio
has received 696 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was just ripped off by this company. I ran into my door and needed a few repairs. They added many other charges and repairs to the bill. I spoke with another repairman who verified this but they had already started the work so I wasn't able to stop it. When I asked the repairman to stop and quote me on the work he had already done because I realized the price was too high he told me that he isn't able to raise the door to remove his items and gave me a breakdown of why it is that price which seemed like he was replacing too much unnecessary stuff. Then he "talked to him manager" and somehow was able to come down over $300. I was still ripped off even with that price so I am not happy. I'm thankful that they were able to come out over the weekend but also know that I could have saved at least a couple hundred dollars had I been able to wait until Monday.
Elizabeth Walker
A Response from: Jim Rapp

Thank you Elizabeth for taking my phone call today to go over your service experience. We offer 100% customer satisfaction and really hope we were able to come up with a good solution and help you feel more confident in our work as a company. If you have any of concerns please feel free to reach out to management directly.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service
Willie Farris
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the service we received fromMatt Eberly. He explained everything to us and answer all the questions we had. He was a very polite man. Thank you again Matt.
Walt Raver
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua Figueroa promptly came in our time of need. He was very informative and professional. He gave us several options to repair or replace, the cost of each option and the pros/cons of each. He was fast and friendly and will be calling Precision Door with all of our garage door needs.
Aaron Johnson
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service! Joshua was precise and attentive as well as informative. He is the reason why companies succeed. I will definitely refer all business to Percision!
Elanore White
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision from a referral of a friend who had a new door opener installed a few weeks ago. I was really surprised when I called yesterday and a technician, Walker, was able to come out around 4:00 PM in the same afternoon. There had been two lightbulbs over the last six months that hadn't just burned out, they actually exploded and sent glass all over the garage. I've never really been happy with the way the door itself was working. It seemed noisy and seemed slow at times and faster at others. Walker went over everything and found some things that didn't seem to be done correctly when I had the garage built last year. I asked him if he would give me an estimate to repair the entire thing in order for it to perform correctly. Again, I was surprised after I okayed the repairs and he was able to replace the opener and repair the other things the same evening. I thought it would be several days to repair. My garage door is now steady and quiet when opening and closing. He arrived around 3:40 PM and was done and on his way by around 7:00 PM. He was very pleasant and informative. He had no problem answering any of my questions or showing me and explaining to me what he was doing. I grew up with three brothers and they were always helping me and showing me how to do things so I've always been interested in seeing how things work. Because of them, I feel pretty self sufficient today. I may be 75 years old but I'm still learning. Walker is a great asset to your company. I will have no problem recommending your company to anyone I know who is having a garage door problem. Thanks for "fixing my garage door"!!!!!!!!! Judy Squeo
Judy Squeo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

dI needed my garage door system fixed. A young man named Walker came and looked into my situation. Since my prior work had been done by Garage Door Service the motor was theirs. It was a circuit problem. Being on a strick budget, I could not afford a new one. Walker walked me through all of the senarios and I ended up not fixing now. There was no charge and the technician was wonderful I would recommend Precision to anyone for honest estimates and excellent service. A definite 5.
Marget Arndt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Walker did an EXCELLENT job fixing my garage door. He inspected the garage door, then provided me with several options. Many Thanks!
Andrea S
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was prompt, courteous and thorough. I was very pleased with his service.
Bruce Goldsmith
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse was very professional and knowledgeable help me understand what issues were, bearings and a spring was replaced . I believe I saw advertisements on TV and maybe a truck in the neighborhood thanks
William Nixon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was my technician. He arrived on time and quickly determined what his next steps were. Due to prior poor maintenance the door was loud, shaky and operated erratically, causing it to jump off the rails. He replaced worn rollers, adjusted the rails and lubricated the hinges. Door now opens very smooth and quiet. I couldn't be happier with the results, and Tim never tried to sell me work or parts I didn't need.
Bob C
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called precision,they had someone come the same day and fix my problems. Very courteous. I had a large gap big enough for a squirel to fit under and the old opener would not let me program the in car openers to it. They found a frayed cable so I had them go ahead and change cables and install new opener. They even programmed both cars to the opener for me. Very pleased with their work.
Rich Nichols
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and respectful prices were good.
David Bailey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice service man. Very good work. This is the second time I have used this company and will use them again should it become necessary.
Suzanne Fox
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My sister recommended Precision because of the nice job they did repairing her garage door, and our experience was no different. Our technician, Kane, was pleasant and polite, and he provided the right amount of detail in explaining the repair options. We will definitely recommend Precision.
Paula Martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

HE WAS AWESOME. THANK YOU VERY MUCH.
Donna Hammond
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very good and knew his job He was very pleasant and answered all of my concerns. I would certainly recommend precision door for any repair
Ken Bullock
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man explained everything to me and the approximate cost and there was no mess once he was finished. I appreciated his thoroughness and the ability to pay with 3 checks - great idea for your clients! Gail Tibbals
Gayle Tibbals
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Complete explanation of lift problems and what needed to be fixed. Cost is very reasonable. The young man who came and did all the work was Outstanding for many reasons.
Tom Tatham
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I immediately called your office to praise Justin who repaired and performed preventative maintenance on my old automatic garage door. Justin is helpful, upbeat and proactive. He even was able to get my extra old garage remote control opener to work. Kudos too you Justin. A wonderful employee you have. He's a keeper. Thank you, Christina Monnier
Christine Monnier
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim came out an did an outstanding job installing my new garage door unit. I thought the price was fair and the work was done very professionally.
Herbert Hale
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was fixed in a couple hours. Kayne was very professional, kind and thorough in the explanation of what was wrong with our door. He offered several options to take care of the problem and no pressure was placed on purchasing more than what we needed.
Jorge Vidaurre
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Provides excellent service! Company is prompt, staff is friendly and knowledgeable
Laura Greetham
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt, professional and knowledgeable. Got the door fixed quickly and to my satisfaction. I would highly reccommend.
Teresa Hagans
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

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Rick Good
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the service that was provided was excellent and greatly appreciated his service. he knew what to do and solved my problems. thanks again .
Babara Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our repairman arrived on time, was very professional, and provided a complete inspection. He listened to my concerns, and provided an estimate quickly that addressed all of my needs, at a fair and reasonable cost. We decided to go ahead with the repairs, and he completed them within 2 hours. I would be happy to recommend your company to anyone requiring service. Thank You!
David Harless
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

See LiveChat with Ashley S. for comments. An all around excellent experience.
Laurence Stone
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your employee was fantastic
Steve Matson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received rapid service to our call. The serviceman was polite and courteous. Our new garage door was repaired the same day. We would use them again.
Peter Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
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