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Read what people are saying
about Precision Garage Door in:

Columbus, OH

Precision Garage Door of Columbus Ohio
has received 667 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received rapid service to our call. The serviceman was polite and courteous. Our new garage door was repaired the same day. We would use them again.
Peter Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring died without notice. Tim from Precision came by and diagnosed my problem. He was able to install a new spring in oomph a few hours. He was very courteous and professional. I would recommend Precision for your garage door needs.
Michael Delany
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service!! My garage door spindle blew it’s bearing—however, it was 23 years old!!! I Googled “Garage Door Repair” and not only was Precision one of if not the first name to come up, the company also claimed “same day service”. Once I saw that coupled with the bevy of 5-star reviews, I decided to give them a try. And I am so glad that I did! The technician, Dustin, was professional and knowledgeable. He was also very fast! Well done!
Brandon Walker
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We experienced professional and efficient service and a nice, smoothly running garage door. Thank you
Julie Thomas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech Tom was fantastic and did a great job.
Walt Wilson
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service by Tim, and he had fixed the problem within 2 hours of my “distress call. btw your “live chat” function is really irritating because it obscures the comments pane I’m trying to write on!
Noel Parker
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision for my garage door repair because of the commercials I had seen on television. I made a very good choice! Anthony arrived as scheduled listened to my concern and my garage door. He explained what was going on with my opener, showed me options for a new opener, and explained the differences between them. Anthony was clean in appearance, professional, answered all of my questions, and was just an absolute joy to have at my home! I will always refer Precision to anyone I know that needs to have their garage door repaired. Thank you for having such wonderful employees!
Marie Scott
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the response and service. Timely and efficient. The doors work quietly and my new opener is very smooth. The price was certainly acceptable. Had new springs and a new opener installed, as well as tracking fixed. The technician was friendly and did everything necessary.
Gayle Kanz
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and friendly service! Huge thanks to the great work of Tim Jr.! A+++
Steve Hamkaer
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was great and efficient. All I needed was a new opener to solve my problems. Not what I expected but the new product is excellent and now, finally, I can sneak out o f the house without being heard. Everything always seems more expensive than you expect but the quality of the merchandise and professionalism of the technician makes it seem worthwhile.
Garry Rupp
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Office staff pleasant and helpful...technician was on time and completed his work easily and quickly...and was very pleasant. Would call them again if I ever had a garage door problem!
Sunny Masser
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne was extremely professional and knowledgeable! He gave options and answered my questions completely.
Kevin Scott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary came out to replace a broken spring and rollers. I was very satisfied with Gary’s professionalism , quality of work, and how he explained what was needed. My only complaint is after receiving my invoice via email after the work was done, I see the amount that Precision Door charged for roller is $20 a piece. For reference, what appear to be the same part can be bought for about $20 for a pack of 10. I understand there is always a mark up on parts, but 10 times cost is way excessive. I feel I was over charged by about $300 for these parts. That’s quite disappointing. Again, Gary was great and highly recommended. The over charge for parts, not so much.
Jacob T
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We offer 100% customer satisfaction and we would like to further discuss your experience with us . I left a voicemail this morning if you could please give me a call back at your earliest convenience.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Quick response. Kayne was super. Explained the whole job well.
Ted Lacy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was the installer who arrived and completed the job very professionally and courteous. Would definitely request the same installer for future garage door repair! Good company.
Tyrone Stevenson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service and restored garage door performance to your original installation.
Frank Oyster
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was Sunday, I called... They were here within 2 hours. Inspected my door. Informed me that they were not the right people for my particular job!!! Took 20 minutes finding the right people then wrote down there name and numbers for mr. Get this, when asked what I owed them was informed (0) nothing!!!! The man was here for over a hour and charged me nothing!!!! When I need a New Door I'm calling Precision no doubt!!!!!!!
Brian Blake
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had 2 different friends refer precision garage door service, so I gave them a shot. They were Awesome, was more than impressed, I would highly recommend this very professional company. Thank you Timothy and Precision!
Thomas Mcdonnell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne was outstanding professional and courteous and easy to work with. Definitely a valuable asset to the team.
Dan Kerchner
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have always used Precision for the quality of their products and service. Our technician, Tim Tomlinson was very efficient and friendly.
Steve Heft
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely amazing service! Fast, efficient and knowledgeable on work required. Dustin educated me on future routine maintenance and was incredibly friendly. Highly recommended!
Makenzie Lewis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Within 24 hours of my garage door breaking, I had an appointment set, a technician out, the door assessed and repaired. Very impressed with the professionalism, friendliness and knowledge. Highly recommend.
Sarah Stone
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the technician he was very knowledgeable and professional. The 3 star rating is no reflection on the tech but on the cost of the service. I would have gotten other quotes if were are dealing with Covid-19. It was truly sticker shock however I will say I was able to get same day service that was also impressive. I thought I was just getting maintenance done which is what the service was again I thought the cost was extremely high.
Sheila Fair
A Response from: Jim Rapp

Thank you for taking the time to discuss your experience with us this morning, we offer 100% customer satisfaction. We strive to get a full 5 star rating from you in the future. If you have any other questions or concerns please feel free to give us a call.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very surprised to hear from my wife that your Technician (Tom Palmer) came into my house twice without a mask even though Franklin County is under a mandatory mask order and wearing a mask to protect my 62 year old wife would have been the least I would have expected. Very disappointed in this. All the work was done rapidly and professionally and the garage door works perfectly now. The cost was higher than I expected, but I did not have time to take bids and cannot say if it was above the market or not. My low rating is based strictly on your employees total disregard for my wife's safety and health.
Johnie & Cindy Myers
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. We would like to further discuss this experience with you, we left a message with your wife. Please give us a call back at your earliest convenience 614-532-2011.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne did a great job, explaining what work needed to be done. He was very quick and efficient.
Valarie Dunlap
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was amazingly fast and the quality of the work was excellent. My only complaint is pricing. $800 for a new 1/2 hp opener seems to be to much.
Don Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex, the technician, arrived soon after I called. He assessed the problems and explained my options to fix them. He then did the new installation in a timely fashion and talked me through all the new parts and how to use them. He was courteous, knowledgeable and thorough. Very happy I used Precision!!
Kathi Brown
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my door opener, cable, and springs replaced. I was able to schedule an appointment quickly and the technician was easy to work with -- professional, pleasant and efficient. After doing a check on the equipment, he provided options and I was able to make a quick decision. Everything was done within a couple of hours. Thanks for a great buying experience!
Mae Smith
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Saturday afternoon when we couldn’t get our garage door opened. We had a technician there within a couple of hours. He repaired the spring (?) roller. Nice guy. Seemed incredibly competent and efficient. I would recommend highly!
Alec Wightman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was great
Anthony Sturm
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
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