Precision Logo
1 (866) 448-0180
Call Now! 1 (866) 448-0180

Read what people are saying
about Precision Garage Door in:

Columbus, OH

Precision Garage Door of Columbus Ohio
has received 1027 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am writing this review on behalf of my sister who had you come out and repair her garage door. I was beside myself when she told me what she paid to have repair work done on her door, $1700.00 and they only replaced parts not a new door or opener? I ask her to send me the invoice for review and it made me wonder what sales training school they send your techs to upsell service parts. Along with the price for simple things like Torsion cables & center plates. This bill was twice as much than it should have been in my opinion, based on estimates from other companies using the same parts. Seams like when you find a single older individual who needs help quickly, its all about the money for Precision. 100% satisfaction, I don't think so. This is my opinion, if you like your money, compare Precisions estimate to any other company before you buy. thanks for taking the time to read this review.
Judith Beach
A Response from: Jim Rapp

Thank you for taking the time to leave your feedback, We appreciate the opportunity to speak with you today in regards to the service that was completed. We offer 100% customer satisfaction to our customers and if you have any further questions or concerns please don't hesitate to reach out to our management team directly.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast Service! Called this morning of May 2nd told me they would be here between 2-6pm. Received a call a few minutes later. The tech told me he would be there within 20 min. He showed up on time and went right to work. Keeping me in the loop as to what he was doing. Great personality and could not have been more friendly. I will keep your company's number for the future. Thanks!
Anthony Pfeifer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathon Swartz was extremely knowledgable and friendly. He was even able to find discounts for me. Very professional. Thanks!
Danita Woodley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very timely and polite service representative. Great customer service from start to finish.
Ryan Wheeler
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just had a battery and spring replaced on my garage door. A very nice gentleman named Tim did my repair. He was extremely professional and explained everything to me before starting the repair. I have seen the ads on TV and always said if I needed a repair that's who I would call. I did and I am very satisfied with the work and the cost. Thank you!!
Judith Clarkson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Online I was attracted to your advertising for various times of available appointments and the numerous positive reviews. I then experienced prompt earlier than expected, appointment with a very wonderful technician Tim, who inspected and gave me all options of immediate necessary repair for my garage door. He also replaced a keypad and showed me how to lubricate and maintain use of my door and left me a can of lubricant Although quite pricey, I was so happy to have the service, I did not say anything.
Norma Whittington
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were responsive, helpful and friendly. Will definitely use them again.
Colleen Ewing
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unfortunately I can't get a new door through precision my ceiling in my garage is to low,, they came out and looked I said thank you they were nice
Daniel Hempstead
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used this company before and they have always done a good job. Called with a problem today and they came to my home within 2 hours and handled the problem. Highly recommend them.
Diana Lutsko
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was fantastic! The repair person was friendly and very professional. He took time to thoroughly explain the repairs needed and showed me step by step what he was doing. Thanks!
Samuel Richardson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks so much for coming out to fix my garage door in the evening and the gentleman that did the work was a true gentleman. He was efficient and polite and did great work - very knowledgeable.
Michael Grant
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My son’s recommendation. I could not have been more pleased. Walker knows this business. He explains all that’s happening with the customer, My husband & I almost feel we have a new door. He was oreoaref & timely in the garage door repairs & replacement.
Mary Abey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was great, the tech took the door off and installed all new supports and the door and was only here about three hours. When I inspected the door and pay for the service, I was informed the tech let someone take the old door. I was charge 100 dollars to dispose of the old door and don't think it fair practice to charge me something that was not completed. I would like a 100 dollar refund added back to the card use for the service. Thank you James Salyers.
James Salyers
A Response from: Jim Rapp

Thank you James for taking the time to leave us your feedback. We would be more than happy to process that refund back to you and we appreciate you speaking with our management team this morning. Please feel free to reach back out if you have any further questions or concerns.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a small communication breakdown in lining up the job. It was no big deal and I shared it with my technician so he could provide his team with feedback. At the end of the job he said he had already shared the feedback with the office and they've incorporated the feedback into their regular training. Management gave me a discount because they felt bad about the communication breakdown. Definitely not necessary but definitely a very kind thing to do that communicated a real concern for customer satisfaction!
Andrew Pirtle
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service !
Thomas Vogel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service! Called around 6pm last night, they were there today at 9:00am to fix, offer several options and resolved quickly! Highly recommend,
Russ Huber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Lashad L____was quick to arrive to fix our garage door. He gave us a good, better and best list of options of repair. He was very efficient to do all the work. Precision was one of the few who could do the work that day, ie Sunday afternoon.
Rich Terhune
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was very knowledgeable and professional. He explained our options and was able to repair the garage door right away. We would definitely recommend Precision Door Service for any garage door issues.
Bob Siddall
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, efficient service as in the past!
Mary Binkley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out within the hour and had the repairs done in the same day! Gave me several repairs pricing options ranging from ~$300 - 4k. I went with $4k just to get it over with and they were done that afternoon. Both gentlemen were friendly and did a great job. Garage doors work beautifully now.
Stephanie Moeller
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair to the garage door tracks. I was very happy with the service Mike gave us. He was very professional and respectful.
John Noeth
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with Sarah Crowe and Mike Graves based out of Columbus! They are very professional! Sarah explained everything about the differences between the garage door prices as well as the quality! I highly recommended this company! ‘And’ l can’t wait to see my new garage doors!
Sabrina Wilford
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've seen Precision Door Service commercials for some time, but never needed them until Sunday morning when my garage door spring broke and the roller came out of the track. I called them at 10:00 AM and Bianca was very friendly and professional as she scheduled an appointment for that day between noon and 2:00 PM. Derek called shortly after noon and told me he was on his way. He was friendly and professional, and after assessing the situation, prepared three estimates for me ranging from "just get the door working" to "fix the problem and prevent future issues". I chose the full service including preventative maintenance and approximately 90 minutes later the door worked better than it did when it was brand new. If you want an excellent customer service experience, give these folks a call.
William Teeven
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Satisfied with the work, not happy with the $850 price. I could have bought a new 14 foot door for what I was charged.
Patrick Harsch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was not able to replace key pad. Matt was very nice. Cost me a service call when I called they said they could fix.
Nick Miller
A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback. Our management team would like to further speak to you about this if you could please return our call at your earliest convenience.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alana was prompt, pleasant and professional. Knew her product and answered all out questions. We bought the door.
Steve Rish
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Two years ago they fixed our large garage door on the day we called them. Today at noon a part broke, and they repaired it under warranty by 3:30. Excellent!
Stanley Ross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 8 am to schedule an appointment to get garage door repaired lady was very nice and pleasant. Schedule for same day between 10 and 2. Getting ready to leave for work they called to send over tech then. David was very professional and got the work done quickly. Door is quieter than it was. Very happy with the service from the first call to the finish. Highly recommend
Rob Shaw
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dustin was very polite and friendly. Fortunately for me he arrived earlier than the scheduled time. He went out to the garage and inspected the spring, shaft, and bearings. Advised me what it would take to fix and didn't try to sell me a lot of things I didn't need. Proceeded to replace the spring and had it repaired in about a half an hour. He is a very professional employee and I highly recommend him.
Tom Lynch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly, thorough service from the office when setting up an appointment. The same good service from the technician Tom Chase. Will use Precision again when needed.
Jo Daugherty
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Next Page