Marjorie McCray

Prompt, helpful and friendly service.

Brian Beckman

Showed up same day. Diagnosed the problem and offered multiple options to fix. Would recommend Joe to anyone

Dawn Toure

Fast response, but beware of excessive pricing and upselling I am leaving this review to share my experience regarding the pricing and sales tactics used by this company. After accidentally bumping my garage door while backing out, one side came off its track. The damage to the panel was minimal (under 36 inches long) with a small part starting to separate, and my car had virtually no damage. They did arrive quickly—in less than a few hours—which I appreciated because I couldn't close my garage door and didn't want to leave it open overnight. However, as a woman dealing with this for the first time, I felt taken advantage of regarding the final costs. * The Upsell: The technician initially tried to convince me that the entire panel needed to be replaced. I told him I wasn't interested in a full replacement and asked if he could reshape it and use a steel reinforcement strut to pull it together. He initially said no, but after about 15 minutes of back-and-forth, he finally agreed to use a strut. * The Costs: Because I was stuck and needed my garage secured that day, I went ahead with the repair. The final bill came out to $800 total. * The Breakdown: * $306 for one (1) 16’ reinforcement strut * $256 for three (3) spring retensioning * $122 for three new hinges * $89 panel reshaping fee After looking into it later, I believe I was severely overcharged. Charging $306 for a single strut and $256 just to tension the springs feels excessive and like price gouging. While the speed of the service was good the extreme pricing left a bad taste in my mouth. Whatever you do, make sure you do your homework and get a second opinion if you can—otherwise, this place will gouge you.

Melissa Clawson

We have had both doors replaced and most recently gotten maintenance on the original door that is 7 years old now. Always super friendly, knowledgeable, and never oversell. Highly recommend

Margaret Collins

I like the way the company stays in touch. The technician listened and looked at the whole system. The current system was put in in 2008. I am very comfortable that what was done was necessary. Would whole heartedly recommend this company.

Nathalie Thomas

Great service , fast repair very affordable price. Also, the guy that serviced our garage was very nice and professional. Overall very satisfied with service

Christie Oda

Way too expensive ! They charged us $370 just to cut the wires and lower the garage door. No fix no repair - a complete rip off. And wanted $5600 to repair it. I do not recommend at all.

Gary Harrison

Serviceman arrived on time and checked and evaluated the door and told me the problems and the cost to repair. All repairs were done to my satisfaction and door is working great.

Claudette Fry

I had a great experience with Joe from Precision Door Service! He was patient and took the time to explain everything to me, making sure I understood how everything worked. He even went the extra mile and nailed down a piece of wood before installing the keypad to make sure everything was secure and installed properly. Joe is very nice, professional, and clearly takes pride in his work. I really appreciated his attention to detail and willingness to make sure everything was done right. I would definitely recommend Joe and Precision Door Service to my family and friends.

Doug Hartfield

Joe from Precision Garage Door was at our home yesterday and basically rebuilt our garage door from the bottom seal, new hinges and side rollers, replacing the top support plus aligning our drive motor and rail to the correct height in just a couple hours. It now seals tightly and opens and closes quietly. He also diagnosed the problems within a few minutes. Great Job!

Lisa Nenadovich Petcash

Easy to schedule. Technician was friendly and helpful.

Martyn Brodnik

I spent over $1000 on a new motor and I am surprised that it is not Wi-Fi enabled even though I was informed that the Genie openers all work on wi fi - and I confirmed that my Wi-Fi is 2g and reaches the garage

Emma Hendrickson

Joe came out promptly on a Sunday morning. He was friendly, knowledgeable and professional. He found the root of the problem and advised on solutions within our timeline and price range without being pushy. We are thrilled with the result and the one year warranty that came with it. Definitely recommend this experience to others.

Ariana Frederick

If you want to get ripped off - check out precision garage door. Yes, my garage made a horrible sound when it went up and down and needed some repairs but to pay - $4600+ for parts that cost less than $100 a piece to be replaced is crazy. See the invoice of what was replaced. I didn’t have the actual door itself replaced or the motor. Such a shame that my wife fell victim to getting ripped off like this.

Brandon Walker

Excellent work!!!

Sally Readd

The technicians are always so polite and friendly. I highly recommend.

Ernst Camm

Joe arrived on time for the scheduled repairs to our garage door. He gave me a number of options for the repairs and provided a listing of rollers, bearings, and springs. He is a true professional and completed the repairs in a relatively short time. Thanks, Joe!

Anwar A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgable and professional. Cleaned up everything. Fixed 3 garage doors in same visit!

James Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was professional and preformed his work in a good manner. They replied to my request quickly and arrived a few hours after the call.

Dreama Queen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Professional service . This was the 2nd time we used Precision and would definitely recommend them !!!

Michael Broom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would hire again. 2nd job they have done for me.

Trammell Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was great. My complaint was whoever installed the system. The first time didn’t hook it up properly which caused it to break so they charged me for something he didn’t do properly.

Ross Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph is fantastic! Two great services with him. Great communication and works hard to provide good value to customers

John Uible

Matt Everett was good to work with. He explained everything well and gave us several options - he was very professional. Installed the new genie system in less time than he estimated.

William Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, prompt attention

Kimberlee Billet

My technician, Joseph was so nice, personable, on time, knowledgeable, and fast. He was able to repair my garage door same day after giving me options for the best fix. Will absolutely call again if I have any other repair needs. Thanks so much!!

Candy Goddard

Trevor came called ahead worked hard and did a fabulous job. Love my garage door opener!!!!

William Claypole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was knowledgeable and did a nice job explaining everything.