Precision Garage Door responded to our needs promptly. Our service technician was thorough and professional. He replaced the broken inner torque spring with a standard spring set on our double door. Thanks for the good job.

- Ken Ekegren

Chose the Westerville location because it was close and the Google reviews looked promising. Booking was easy, and the response was prompt. Joe called before coming and showed up at the start of the appointment windows, taking care of the few issues with our opener in no time flat! Very pleased with the service and the price, and I'll definitely be calling the Westerville team with any future needs I have.

- Andy Barker

The tech that arrived was pleasant, informative and worked to determine what the cause of my problem originated from. every time I’ve called this company. They have solved the problem. They are my go to… For garage door issues.

- Nancy Gilbert

Spring busted on our garage and the technician came right out and offered us a quote, which we accepted not expecting to be taken advantage of. They completed the job fast and the tech seemed very good. However, I uploaded the receipt into ChatGPT and was told “you paid at least double the going rate for Columbus” among other negative feedback about our bill. I researched around and other companies quoted 2-3x less than what this company said. Did not anticipate predatory, used-car sales tactics from a supposed reputable company. Will never be using this company again

- Richard

Service was great. Technician was very detailed, however the amount they charge just to come out and review the issue is very high!

- Kantonetta McCoy

Precision Door was very responsive with a technician arriving a couple hours after my phone call. To be honest I probably would've taken the free quote and shopped it around BUT the technician Joe M. was exceptionally nice and knowledgeable and he won my confidence in him and his company. Joe replaced the Liftmaster (with belt/track) and set-up the new remote to operate the other two openers in the same garage. Precision Garage Door of Columbus just secured my future business not just for opener service but also my annual maintenance of tracks, lubricants and rollers. Thanks again Joe!

- Bill Amato

Super sweet tech, not his fault but it costs me $270 for him to take less than 5 min to bend the sensors back into place. Never felt so cheated in my life. Got quotes for new opener and install and markup on openers is unbelievable. Quotes were between $1,100 - $1,300. Place is crazy over priced, which I don’t believe friendly customer service makes up for. After research, the average cost for unit and labor to replace a garage door opener is $250 -$750. I only need residential grade, but even with a commercial grade opener, $1,100 is steep and outside the realm of reality. I had used this company a few years ago and did not have this issue.

- Brandi Hogan

Lynne Barone. Precision installed a new garage door opener and miscellaneous parts for the door in November. This past weekend the garage door was not closing --it would stop part way and then go back up. I called precision this morning at 8:00. The person on the phone was very pleasant and scheduled someone for today. The problem is now fixed. the technician was very friendly, thoroughly explained the problem and corrected it. No charge because of the warranty. This company lives up to their advertising and has earned its reputation.

- Joseph Barone

Service person arrived promptly and had the whole thing rewired in a short period of time. Excellent service.

- Debbi Sugarman

Joe was amazing ! Showed us all of of options , explained in detail what the function and life expectancy of the parts were and prices were broken down from best to “yea it will work for now “. He was very friendly and also explained how the company will work with you payment wise- which was a huge!! We will definitely recommend to anyone !

- Jeff May

Joe was great, friendly, and very knowledgeable!

- Pam and Bailey Bell

Joe was fantastic! Arrived early in the service window, explained options clearly, and was efficient and thorough in completing the work.

- Jason Fisher

I just had Precision Garage Door out for a call and the technician was friendly and did a great job.

- Amanda

Joe was efficient and professional

- Margaret Wallace

Professional and fair. Joe came out and showed me the options I had available and prices for everything. I selected what I wanted/needed and there was NO pressure to go with something else. I appreciated that very much. He completed the job in 2 hours (maybe less), showed me how to operate everything, and made sure I was comfortable with it. I would highly recommend Joe and Precision Garage door.

- Janet Ackley

They are fast and good at what they do

- James Baldwin

I was impressed that I was immediately contacted after my request for information and especially that the person who came out to assess my problems did the repairs on the spot. He showed me my problems before starting and during his work. My door is old and hadn’t worked for years and he installed a new system and showed me the weak spots in my old door to keep an eye on. I liked that he didn’t try to sell me a new door and parts that were still functional.

- Deborah Near

Very professional and was thorough with work.

- Sharon Cooley-Burdine

Na

- Yadu Adhikari

In a word...Yes! This is how you run a successful business. Joe was fantastic all around, starting with a call ahead to let me know he was on his way. When he arrived he took some time to ask me what I was looking for, really listened, assessed the garage environment, explained the process, drafted three options, and was done installing a new garage door opener within an hour. Hey carpet, window, and roofing companies...pay attention over here. No pressure sales. No haggling over a price. No calling a manager back at the office to see if the price can be specially lowered "just this one time." No hour long sales pitch trying to convince me Precision's products are better than the competition's. This is how you do it. This is how quality customer service is prioritized over increased profit margins. You could learn a couple dozen things from this company.

- Damiel Goodge

The broken spring problem was fixed. The price is ridiculous to replace 2 torsion springs. $737 was the total cost.

- Russell Blink

Fast, professional and great communication

- Larry Brown

Wow! Superb knowledge and insight on all the options to fix up an older door, not just the springs. Most courteous and respectful.

- David Persinger

My technician was very professional. We discussed several options and talked several minutes about each one and what was best for me . After the work performed he explained everything he done and we tested the door several times. My door is over 30 years old and hasn't been this easy to open and close in some time.Thank you Precision Door .

- Mark Ely

Joe was was nice, explained everything and polite. Replaced several parts

- Carole Savage

Joe from Precision did the work here on Monday evening, in replacing our whole garage door opener control unit. He made system upgrades where needed, but only after conferring with me in each case. The finished product is outstanding! Joe was exceptionally curteous, and professional in his work at all times. Precision Garage Door of Columbus clearly understands the significance in the phrase. "You win with people." That is, and always has been, the only way to run a successful business. You understand that, and have reflected the same in your company advertising and promotion. Congratulations!

- Jeff bergen

Joe did an excellent job, albeit a bit expensive. Joe gets 5 stars for workmanship and courtesy. Precision Door gets 3 stars for price. Thank you for getting my garage door working again.

- Eric Roush

Precision technician showed up on time, and within 10 minutes provided a diagnosis. The technician provided repair and replacement option with prices, reviewing with me what each option entailed. I approved a garage door opener replacement with all work completed within 3 hours of their arrival. Job well done!

- william shumaker

Prices too high.

- Patricia Gates

Quick and friendly service. Install of a new lock pad was quick and see day. Looks and works great!

- Francis Marshall