Precision Garage Door of Columbus

Useless. Tech tried to sell us a new opener, which he wouldn't have for "at least 2 weeks" and did zero troubleshooting. Maintenance department found a loose sensor wire in panel and got door up and going again.

- State House Varsity

Thank you for sending Pat Mulligan to perform a preventative maintenance on our garage door. He was timely and knew what he was talking about. The only problem determined was that the door was sticking upon opening. He suggested what cleaning method to be done to get rid of the problem. He then reviewed how to determine when maintenance was needed and gave me his card. As promised on the phone, if no work was needed then the call was free. He then gave me his card, which I will use, if any problem would occur. Thank you Precision Garage Door.

- Fergus Theibert

My tech went above and beyond to make sure I received the highest quality service. Very satisfied with my new garage door opener!

- Steve Wallace

We appreciate how quickly the response time was to have a technician dispatched to our house after our garage door springs snapped. From the time we called to the time it was fixed was less than 2 hours.

- Beth Simmons

Matt, who had installed my garage door a few years ago, was also here today to replace the backup battery. Both times, he was very polite, friendly, and knowledgeable. He was on time, was not here too long, and solved my problem. I would request him again for any needed repairs. Good job, Matt!

- Ellie Hoeller

At a time in the budget when every expense needs to be considered, I am most appreciative of your technician's time, attention, and relatable customer focus that essentially saved us $2,000 going into the Christmas season.

- Rich Agnello

I needed a new remote for my garage door opener. When I called to inquire, a very friendly person, not voicemail, answered my call, even though it was on a Saturday. She offered an appointment that same day, which was wonderful. Jacob came to deliver and program my remote. He was friendly, professional, and efficient. I am extremely happy with my experience with your company.

- Pat B.

Jordon was professional and knowledgeable. He answered all my pesky questions and fixed my "hung door" quickly. Precision's team always delivers great service at a reasonable price without trying to upsell me which I really appreciate. I will continue to call on them in the future.

- Jodi Hatherly

It was Sunday and I couldn't open my garage to get my car out. I was upset. I looked online and read good reviews on Precision Garage. I called and a very pleasant lady answered. I was told that someone could come out that same day and give me a free estimate. Patrick showed up soon after. He was very friendly, explained what was needed and I loved that he was not pushy and offered me different options. I decided right then and there that I wanted to go with this company. I was very pleased with Patrick, the job he did and the fact that I got 1 year free financing. I would definitely recommend this company.

- Blanche Resendes

Robbie came, introduced himself and got right to doing his magic reattaching the rubber seal on my Precision garage door. Then, unasked, he generously sprayed the mechanism so the wheels no longer squeak. I am delighted and grateful for your service.

- Ann & Alan Woods

Imani showed up on time, explained my options, & replaced two springs in a little over an hour. I hope future customers are lucky enough to get Imani as their technician, she did a great job.

- John Donahue

I had cables broke on my garage door. Of course, when she came to do the job I had no idea what was wrong. She assessed the problem. Went over every part of the door to make sure she got all the of the information to correctly fix the door. She was very knowledgeable and professional. My garage door is like new. Great job! Thank you Imani Vance

- Ray Carte

Excellent service

- Carol Mehler

Totally...job well done. Garage spring broke late Sunday afternoon. Scheduled Sunday for Monday repair for 10:00-2:00. Robbie Deshotel was the technician. He called a couple of times assuring the ETA and showed up promptly. Very knowledgeable. Explained a couple of options besides replacing the spring given the fact that the garage door opener was 30 years old. Based upon his assessment, I decided to replace the opener. He completed the service promptly. Job done right! Very personable young man, More than highly recommend!! Glad I called Precision!

- Robert VanSchepen

Precision fixed my broken garage door opener last year and did an excellent job. That is why I called them back to replace the weatherstripping on both and fix the other garage door. It works so much better and is so quiet. Thanks so much, Trevor, for all your excellent work!!

- Nancy Davidson

It was easy to set an appointment online and the communication from the technician was spot on! The technician that came to our house was Trevor Derifield, he was polite, informative and considerate of all the issue I brought up. After his assessment, I was able to choose what Items I wanted done. After he completed the repairs he showed me all the items that were fixed or adjusted. I never thought my garage door could be so quite! Thanks for the amazing work.

- Michael Coakley

Experience was A+! Service person solved problem yo my satisfaction. He was knowledgeable, professional, friendly and engaging.. a definite asset to Precision!

- Nancy Hall

Timely response and knowledgeable technician who determined best solution to our problem. Impressive!

- TBR

Very prompt polite and respectful

- Jim Grimes

Joe was the technician. He was great. Very congenial and professional.The garage door was putting too much weight on the springs. It was over 20 lbs. Joe was able to adjust the pressure so the weight was a little less than 8 lbs. Precision had replaced the springs many years ago and at that time they offered a lifetime warranty on the springs. Joe was able to adjust the pressure on the springs as part of the warranty even though the springs were not broken. I have the original purchase receipt to verify the lifetime warranty.

- Sam Torre

I once went with another contractor and that was a mistake. Precision always does the job the right way and prices are reasonable. they let me know ahead of time what repair is needed and the options to replace or repair. Also the response tine is amazing.

- Bonnie Lewis

Walker did a fantastic job, diagnosing my problem and addressing it I appreciate the rapid response in his arrival and his knowledge and expertise were admirable. Five stars for you.

- Craig Smucker

Tom was professional and courteous. He did an excellent job. Thanks. T. Hood

- Terry Hood

Very professional, friendly and informative.

- Joe McLaughlin

Your company has always taken care of my garage door and I've always been very satisfied with the work done. Matt Eberly was professional and explained what and why any work/replacement needed to be done.

- Connie Berry

Spring broke, and I was concerned about getting a quick repair. Precision came out same day and the garage springs and other needed parts have been replaced. I am very satisfied.

- Lisa Peck

I am pleased with the work on my garage door. I chose Precision because you were recommended by everyone I talked to about it. Mr. Mason seemed extremely competent, and I appreciate his manner and willingness to help me understand what needed to be done. I will recommend Precision to my friends and family.

- Ann Wilson

Sarah was excellent from start to finish. She was thorough, professional, and very knowledgeable about the products. She walked me through every detail of the door, including specifications like the steel gauge and thickness, and explained the differences between the two options she quoted. She answered every question I had, and I had plenty, without ever making me feel rushed or pressured to decide on the spot. In fact, she was the one who suggested leaving a brochure for me to review and then following up by email with the estimates, which I really appreciated. Overall, Sarah made the process easy to understand and comfortable from beginning to end. I left the appointment feeling confident that I had all the information I needed to make an informed choice.

- Maurice Perry

My spring broke on the right side door on Sunday. I was going to try to fix myself, but I decided to call Precision. Danny Quinn, the technician, arrived about 30-45 minutes, and worked out a price and gave me an option on the payment. Danny did a great job getting me back up and running in no time at all. Professional service. Thank you.

- David Anthony

They corrected our old door after we had new concrete poured and the door now closes perfectly and seals at the bottom. The battery needed to be replaced (gave of a buzz every 2 minutes) and they came out the same day and there was no charge ( we are still under warranty).

- Linda Zupnick