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Garage Door Repair Reviews in Columbus (Page 2)
Precision Garage Door of Columbushas received 7571 reviews, averaging 4.90 Stars:
Marysville, OH
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Called late afternoon one day after having issues with my garage door and in less than 2 hours there was a technician at my house starting repairs. Everyone I talked to in the process was friendly and extremely helpful offering suggestions to help fix the problem on my own if possible. Derek, our technician, was friendly, knowledgeable, and took time to explain everything we needed to repair. He worked quickly and fixed our issue in no time. Super impressed with our second experience using Precision. Highly recommend!
- Kelsey McGuff
Our technician was timely, very helpful and took great care in fixing our garage door sane day. Thank you. Great service
- Diana Westhoff
Chris was great to work with! He helped select the right solution for my needs, kept in contact while waiting on materials, and showed up and got the job done on the date he committed to.
- Robert Muller
Maaaan! My tech Cody came out and did a superb job! Worked with the price for me and was done in a timely manner. Cody was very professional and friendly! He needs to be promoted for a job well done and his well rounded character!
- MDingess
Jacob and Precision were so helpful. They were able to come out the same day. Jacob was incredibly patient and knowledgeable and walked us through every step of the process. Work was completed same day and Jacob took the time to make sure we understood best way to care for the door. Thanks to Jacob and the Precision team. Would definitely recommend!
- Therese Maloney
Have had used Precision for garage door opener installation every time we move. The installers are very good, and have delivered exactly what was promised. There is a reason we keep going back.
- Dave Clancy
Columbus, OH
2 new doors installed. Tech failed on multiple aspects. 1 spring was not tensioned properly, weather molding not attached properly, locks not installed and he couldn’t be bothered to replace the wire nuts on the trip sensors. Less than a bare minimum effort.
- Jonathan K
Hilliard, OH
Great service from Matt, very courteous, answered all my questions.
- Xiaoqing Claire Rong-Mullins
Columbus, OH
Jake jones came out within 2 hours of calling in, he gave me a realistic expectation and recommended what options I had. Then, in the same evening, he had my overhead garage door back up and running within another hour! I felt like he was at a fair cost, and the service was awesome
- Kevin Simmons
Columbus, OH
I am giving a 5 rating because I had questions regarding warranty of previous work performed by Precision. Management supervisor - Richard - spoke with me and provided more than satisfactory resolve. Cameron Frye was the technician who performed the work and was so helpful and authentic when referring me to management. I am grateful for the outcome and would utilize their services again if necessary
- Linda Harris
Pickerington, OH
Fairly priced, excellent service on a Saturday morning. Walker was extremely friendly and helpful
- Steve Hile
Westerville, OH
Excellent customer service. Gave me options on services to have performed without pressure.
- Robert Sivier
Alex came to adjust and grease our previous installed garage door. He was friendly and professional. We are thankful that we chose Precision.
- Libby Speich
Flawless service, excellent communication, and overall, very impressive. I arrived home from work and noticed one of my garage door springs broke. Online, I quickly scheduled for Precision to visit to assess the door somewhere between 6-10p. Arriving around 6p, our rep was phenomenal from start to finish. I gave him all the info, explained how much we used the door, and he began. He quickly figured the life of the door and components plus was speedy in producing an estimate. He never pressured me on what to replace, and I felt well informed to make a decision. Quite a well-spoken rep and incredibly professional. After giving the thumbs up, he began to work and had everything in the van for the repair. We replaced all components on the door, and now it's incredibly quiet. As a professional handyman, I can't speak highly enough about how well-informed I was during the process and felt I received the highest quality of service. Props to our rep and Precision for having a smooth, easy workflow. From an easy sign-up service online to the quality of repair, I am very impressed with the overall process (our rep was the best). I've used companies for repairs before, but this was the easiest experience I can remember. I appreciate the thought put into your customer service and experience. It's commendable.
- Steve Castillo
Columbus, OH
Derek doesn’t d a great job! Very thorough!
- Sally Rechner
Precision Door Service is always good when I have used them over the years. Professional, efficient and polite is what comes to mind to describe my experience today. My technician was so knowledgeable and was able to quickly resolve my issue and repair it. I highly recommend Precision Door of Columbus for your garage door! They give great service and are reasonably priced!
- DIana C
Fast and reliable service, because nobody wants to deal with an inoperable garage door
- John Einstein
Pataskala, OH
Very professional and polite. Explained everything well. Over all great experience.
- Dan Fread
Powell, OH
Jacob Beckett did an excellent job in servicing/repairing my garage door/system. His customer service skills are second to none. Highly recommend Precision Garage Door & Jacob Beckett specifically.
- Colin Burnheimer
Hilliard, OH
Cameron was so helpful and explained everything in a way that made sense. He was able to offer a teacher discount, which made my day! Thank you!
- Karen Woods
Hilliard, OH
A serviceman arrived the same day that I called. He was very helpful and was able to correct the problems effectively and efficiently.
- Amanda Bindel
Columbus, OH
At the end of a long day that started with my wife having surgery and an expensive new roof installation being completed while we were at the hospital, I returned home. While pulling into my garage I heard a loud sound as the door opened. The door would close but not open again, just a grinding sound. I called Precision as it was late in the day and I noticed they were open 24 hours. The man who came out was very friendly and seemed well-informed. In our initial conversation I had mentioned the challenges I was facing that day, he told me how old our opener and the mechanicals are, how he could put a band aid on it but it ther parts would likely break within a month then showed me the price of $4,999 to replace the whole system. That seemed unusually expensive. He pointed out that a 2x4 to which the apparatus was attached had come loose as well. He told me he could get it working and it would take about an hour. I went inside and began reading other reviews about Precision and found several very similar to the experience I was having and with similar price points. Before I could go outside and tell him not to complete the job, he was tapping on the door to indicate he was finished, not in an hour but about 10 minutes. He produced no parts that had been replaced only a smell of lubricant on the apparatus and the 2x4 reattached. The price was over $600. It felt like I was being preyed upon at a difficult time, I felt like I was not dealt with in an honest way, not to mention being way, way overcharged for 10 minutes of work. I will never, ever, use Precision again. Nor will I recommend to anyone looking for help with garage door issues to use Precision. Avoid this company at all costs. Zero stars but it won’t allow me to post unless I give it at least 1 which is a drastic overstatement. There should be an option for negative numbers.
- Tom Diehl
Westerville, OH
Jacob was kind and patient and did a great job with our garage door repair!
- Amanda Kelb
Laurelville, OH
Service was great, good product and done quickly.
- janiemarr werum
Appreciate prompt service, within hours,. Jacob was very friendly , experienced and informative. He finished the job, replacing garage door opener quickly and everything worked fine great job Jacob and precision garage door of Columbus.
- Gary Mompher
New Albany, OH
The technician was friendly and professional. He explained what the issues were with my door so I could make the best decision for me. I would recommend Precision to everyone.
- Kate Plappert
I was referred to your company by a friend because I needed immediate garage repair. I was very happy with the ease of communication, David, your service professional, and the quickness and quality of work done. I will definitely refer your company to everybody I can!
- Chad F
Worthington, OH
I had a wonderful experience with Precision Garage. From the moment I called to the end product, everything was A+!! Number 1: I felt pricing was reasonable and fair for what I needed. I called on a Tuesday, Dylan came to check it out and quote it, and he gave me great advice and insight. Alex came by Thursday morning and my garage system was installed before lunch! Alex did a wonderful job explaining to me what he was doing and left the site spotless. I cannot recommend this service enough!! Don't even call elsewhere!
- Brenda Guthrie
Pickerington, OH
Excellent same day service with new opener and springs.
- Steven Burton
Adam was great with explaining everything and fixing the problem
- Dustin Leiss