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Reviews for Dylan Farrington
Dylan is a good technician and did a great job
We appreciate you sharing your experience, Don. It's great to hear our team member provided excellent service and you're pleased with the results. Thank you for choosing Precision Garage Door Service of Columbus (Westerville).
Technicians: Dylan Farrington
Service: Customer support
Dylan Farrington is the Bomb! Excellent service and professionalism.
We’re thrilled to hear you had such a great experience and appreciate you taking the time to share these comments. Thank you for trusting Precision Garage Door Service of Columbus (Westerville) and for recognizing our team member’s professionalism. Your feedback means a lot to us, and we’d be glad to help you again if you ever need service in the future.
Technicians: Dylan Farrington
Service: General repairs & installation
Tech was outstanding!
Wonderful to hear that you had such a positive experience and found our tech outstanding. Thank you for sharing your feedback and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your trust in us and hope to be of help again in the future!
Technicians: Dylan Farrington
Service: General repairs & installation
Service provided was the most thorough and detailed repairs I have experienced. The Technicial was very diligent in his execution of repairs. I WILL use and recommend Cameron.
Hearing how detailed and careful our team member was during your repair means a lot to us. Thank you for sharing your experience with Precision Garage Door Service of Columbus (Canal Winchester) and for your recommendation. We appreciate your trust and look forward to helping with any future needs!
Technicians: Dylan Farrington
Service: General repairs & installation
Reached out to get a quote on my garage door and was able to schedule it fairly quickly. Technician came out Sunday afternoon and was able to diagnose my garage quickly. I had a sagging/bowing garage door from it being hit and needed updated stronger parts too. Provided me with a run down of what needed done and then a few additional things that could be done if wanted to help prolong my garage doors life. Not that it was much $$$, but we did end up applying for financing with them and was approved but had to wait 24 hours before the loan was officially approved from Precision. There was some confusion on all sides but it got figured out and everyone was great about it! Same technician came out that Monday afternoon and got the work done and it looks great! Door works better than before and I can finally use it after months of not knowing what to do. Wish we reached out sooner to this company but it’s hard to find reliable and honest companies these days, so we lucked out with Precision. (Thank you Google!) Slapped one of their stickers on the garage door so when we sell the house, the next people know who to contact. Plus their warranties are transferable which is great!! (Would love to shout out the technician we had but can’t remember his name, if I do I’ll add it later. He was great!!)
Technicians: Dylan Farrington
Service: Garage door consultation,General repairs & installation
Joe Lockhart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dylan was fantastic to work with. He was able to come out within an hour. He communicated clearly what was wrong with my current spring system. He replaced it in a short time and had our garage door working perfect. I will definitely recommend and use precision in the future.
The service was great! We were having difficulty with the doors and our tech determined that we would benefit from new rollers. We had them replaced and the doors are much smoother and quieter!
Technicians: Dylan Farrington
Service: Garage door consultation
Great service. Dylan was polite, friendly and thorough. I would highly recommend them.
Technicians: Dylan Farrington
Service: General repairs & installation
Mary Norton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dylan was the professional who helped me today with my garage door. It works perfectly now due to his expertise. I am so thankful and happy I called Precision and that Dylan showed up shortly after my call. He explained everything to me thoroughly and the cost of parts. He gave me options and an itemized quote. He answered all my questions and was patient, courteous and helpful. I thank you again and especially Dylan, the Precision Professional!
Technicians: Dylan Farrington
Service: General repairs & installation
With the power knocked out during the windstorm on 3/13, I quickly found out that the garage door spring had broken and I was not able to lift the door. Being the weekend, I was pleasantly surprised to schedule a repair for that Sunday! The techician Dylan came out and did a quick but thorough inspection of the problem and got us back in working order in no time. Additionally, he repaired a couple of items that he discovered after he started the work and did not charge us since I had already agreed to the scope of work. I was very impressed with Dylan and Precision Door! The door works as if it was new and just installed! Thank you.
Technicians: Dylan Farrington
Service: Garage door consultation,General repairs & installation
Craig Holmes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick reaction time. 90 minutes and finished. Professional polite and timely. Pricing is outrageous $700 to fix a 'hung door". Didn't have time to call other companies who are far less. So I went with it.
Technicians: Dylan Farrington
Service: Garage Door Repair
Technicians: Dylan Farrington
Service: General repairs & installation
Brian Vaido
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent tech. Good work, great communication, would use your services again
I had an exceptional experience with Dylan Farrington He was very polite and professional and accomplished many repairs in a reasonable amount of time. I highly recommend their services!!!
Technicians: Dylan Farrington
Service: General repairs & installation
Jason Reinhard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dylan was very polite and helpful with our questions. He was very knowledgeable and completed the work to our satisfaction. Also, Dylan came in the evening due to our work schedule.
Technicians: Dylan Farrington
Service: Garage Door Opener Repair
Bryan Lobdell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Carlos was extremely thorough, knowledgeable, courteous, and he explained in detail the results of the inspection. He covered what needed to be done now in detail, which was the reason for the service call. He then covered potential problem areas given the age of the door and problems that could occur given the age of the opener. I highly recommend Precision Garage Door of Columbus and in particular Carlos Morales.
Technicians: Dylan Farrington
Service: Garage Door Opener Repair
Anthony Wheeler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They had same day appointments available which was an extremely pleasant surprise!! Dylan showed up exactly when he said he would. He waS EXTREMELY professional and worked hard to trouble shoot the problem we were having. He could have easily guessed or tried to sell me something I didn’t need. He didn’t do either. He worked super hard and ultimately solved the problem to get our door back in working order. I sincerely appreciated his positive demeanor and his clear attention to detail. I would hire this company, and specifically Dylan, again!!
Technicians: Dylan Farrington
Service: Garage Door Repair
Matt arrived within the timeframe given. He was very thorough in explaining everything about what needed done. He worked with me on pricing to make it affordable to complete the project. I would highly recommend Matt and Precision Door Company for your garage door repairs.
Technicians: Dylan Farrington
Service: General repairs & installation
Zeke McVey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and install. My main problem is with pricing. The price is quite high and all components seem to have labor and warranty built into the price. Additionally, the installer was not very transparent about this and either didn't know or was trying to hide it. A quick Google of these actual part prices show they were charging more than 5x the actual cost of the part. I know you're running a business and I certainly expect some mark-up, but that seems excessive. I would have preferred a more itemized price breakdown where the labor and warranty dollar amounts are clear. That being said they did use quality components and the warranty is nice to have.
Vince Degood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dylan Farrington was amazing very knowledgeable and respectful we heard about you guys online. He did a repair today but we decided to do new garage door opener install
Technicians: Dylan Farrington
Service: Garage Door Repair
Dylan gave me a garage door opener tune up. He was courteous, knowledgeable, and efficient. He gave me a couple discounts for the service. A very satisfied customer. Wally Yost
Technicians: Dylan Farrington
Service: Garage door consultation,Customer support
Paul Yoder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I reached out online to schedule an appointment on a Saturday, no less! I was able to schedule same day between 12-4 pm. Dillon called me and was here at 2 pm. He diagnosed the problem with the garage door and fixed it in a short time. The door works great and the price was reasonable as well!
Technicians: Dylan Farrington
Service: Garage Door Repair
Called Precision for an emergency repair. Excellent response and very knowledgeable technician. Provided estimate and options. I would highly recommend both Precision Door and their technician.
Technicians: Dylan Farrington
Service: General repairs & installation
Professional. Punctual. Customer service oriented. Respectful. Knowledgeable. Efficient. High quality job.
Technicians: Dylan Farrington
Service: Garage door consultation,General repairs & installation
Cindy Cummins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our opener died yesterday morning. It's Saturday, it's cold, and the snow storm was predicted for today. I called a couple places but couldn't get an appointment until who knows when. I called your company and the lady said someone would be here between 12 and 4. I was thrilled! Dillon called on his way. He did a great job. He was friendly, professional, and knowledgeable. I felt so bad for him having to work, without gloves, as cold as it was. The door is opening and closing seamlessly. We had used a different company for 37 years, but couldn't be happier with Precision. Thank you!
Technicians: Dylan Farrington
Service: General repairs & installation
Jerry Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Same day response. On time. Professional. Courteous. Quality diagnosis and options to choose from. Thank you!
Technicians: Dylan Farrington
Service: Garage Door Opener Repair
Justin Lutz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Between the super friendly lady that I spoke to on the phone (sorry that I forgot your name), to Dylan, the amazing technician that set my mind at ease, this company is top notch in every way. One of my torsion springs went bad and I actually called another company the night before. I did not have a good feeling with them right off the bat. The tech indicated that he had to remove the springs to get the sizing before he could give me a price. This should have been a red flag to me, but I let him proceed. After being quoted ridiculous pricing, and the tech dropping both springs from the shaft to the ground, I called Precision Garage Door of Columbus on the spot. The woman who took my call was kind, clear, and sympathetic to my situation. Within an hour, Dylan was at my home reviewing the work with me. Because of these two individuals, I immediately found trust and comfort in who I had hired. Dylan was very clear in his description of the work, and also stated that he would be replacing the shaft and additional parts to ensure that the garage door was completely safe for my family and I to be around. I was provided very fair pricing that was significantly less than what I was quoted with the first company. Dylan had the work completed in one hour, was polite, sympathetic to our situation, and very knowledgeable, answering all of my questions about the springs and proper maintenance. Precision won my business today, and for all future needs. Thank you for being a professional, courteous, trustworthy company. I would not hesitate to recommend Precision to anyone needing garage door services!
Bonnie Drautd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have had garage doors repaired and purchased new doors. When needing a new garage opener Precision Garage Door was the first company I called. Dylan came out on time of the scheduled appointment, looked everything over, and gave me an estimate for a new one, which was reasonable. He did a fantastic job and cleaned everything up.