I once went with another contractor and that was a mistake. Precision always does the job the right way and prices are reasonable. they let me know ahead of time what repair is needed and the options to replace or repair. Also the response tine is amazing.

- Bonnie Lewis

This is the 2nd time we’ve used Precision Garage Door of Columbus. We were just interested in having them do a tune-up and check the weather stripping. Great company to work with, and Tom the tech was knowledgeable and courteous. Highly recommended!

- Richard Toomey

After allowing another garage repair business come in and rig my garage door without actually fixing the issue I did my research and found Precision.. with all the 5 star reviews I felt more confident about my choice this time around. I was not disappointed! A 5 year warranty, no scam & just honest work. New install of springs and cables and the garage is back up and running properly. Truly appreciate it!

- Taylor Clark

Knew reputation and past performance; however, Precision's mark-up on Genie Opener was highly excessive for the garage door opener market. The labor charge was reasonable for this area, but product cost made this an expensive deal. More economical to purchase opener online or at big box store and pay for installation. Also, not receiving an immediate copy of the invoice was unacceptable.

- roy croy

I was able to make a same day appointment on a Saturday. The technician, who was very courteous and professional, took one look at my garage door/opener and immediately saw the issue and fixed it. He was also able to tune-up (i.e. oil hinges) and inspect the garage door at the same time. The cost was very reasonable. I will definitely call them again if I have any other needs related to my garage door/opener.

- Jennifer C.

The technician was very helpful knowledgeable and consistent with the work ethics he has I would definitely use your company again.

- Ronald Cubbage

Immediate service. Very professional and friendly. Turned out my manual string just needed pushed back into place. They didn’t even charge me a house call!

- Mary Ann McInnes

Technician was easy to talk to and fixed the problem quickly.

- Katanya Berndt

The installer was super friendly and skilled. He spent a lot of time working in my garage to make sure that the installation was done right. He was very courteous and patient and I feel confident that my garage door will work well for years to come based on his work.

- Gary Schnettler

This is the 2nd time I have had my garage door worked on. I was stratified then and I'm satisfied now. Technician who came out was very polite, professional and honest about what needed down. He work was top notch. I won't call anyone else if I have any further garage door problems. I will call you guys everytime.

- Kevin Green

Knowledgeable, courteous, fast, friendly & competitive pricing. After being scheduled for the following morning, the Deluxe door Technicians arrived on-time and completed the replacement of both torsion springs efficiently. They were in and out faster than a competitor took to draft a "quote" for the same work. Thanks Deluxe.

- Kevin Patton

Tom was very friendly and explained what he was going to do for the garage door tune up. Easy scheduling and efficient service. Highly recommend!

- Jennifer Brehl

Precision Garage Door is wonderful. I needed a new garage door opener. I called and they were able to come the very next day and install the new opener. Amanda took my call and was very efficient in getting my appointment scheduled. Tom was the service technician and he was absolutely terrific. Very knowledgeable and very personable. I would highly recommend Precision Door. Rick Krizan

- Rick Krizan

Great service. Representative adjusted the door to not fall closed when opening during power failure. Works fine now. Rep was knowledgeable, friendly and kind.

- Jo Anne Horton

Excellent service from Thomas Timmons!! Very courteous and professional. He had the job done in less than an hour. Will gladly recommend this company to everyone. Thank you Thomas!!

- Amy Badger

Precision responded to our service request in just a couple of hours. The service tech was very professional and polite. Have always called Precision for my garage door needs. Thank you for your quick response!

- Laura Philabaum

Excellent job - super fast and friendly service!!

- Michelle Shubitowski

Service was very quick. Made all accommodations to my schedule. Highly recommend this company.

- Jared S

Referral

- Mary Hanley

The problem we were having with our garage door opener got fixed...for now anyway. The repairman did nothing more than what we had been doing to the opener and door. But, for some reason, it worked for him. We hope the repair lasts - but it may not - as we made the same exact repair ourselves a few weeks ago; it worked at first, but the door gradually started to not close all of the way, and became worse with each day. The repairman was very professional, kind and considerate, and let us know of Precision Door's policy to apply today's repair fee to a call back if they must return to further figure out what problem the door might be having.

- Sally Robison

Very satisfied with Thomas Timmons, serviceman from Percision Door Service gave me--- very efficient, knowledgble about problems & FIX of my garage door.

- Richard Shoemaker

Excellent customer service. Highly skilled technician (Tom) who completed the required maintenance in a timely and efficient manner. Explained the details of the project clearly and I highly recommend their services.

- David Bader

Thomas Timmons came to my house and looked at my garage door. I knew that the spring had broken and also that the door was bent. He gave me two estimates. The first estimate was to replace the old door. The second estimate was to install a new door. Mr. Timmons was very professional and kind. I would recommend Precision Garage Door Service to others. I was very happy with their service.

- Marie Tankovich

Very quick response Very good work I will recommend to my friends and family.

- Robert Stafford

I am a repeat customer with Precision Garage door and I was very satisfied with Thomas Timmons. He was very professional and courteous,plus very knowledgeable about what I wanted. He gave me 2 different estimates on new garage doors, plus an estimate on just fixing the problem I was concerned about. I will be making a decision on which estimate to go for. I would and have highly recommended PD for all your Garage door needs. If your looking for a repairmen, I highly recommend Thomas Timmons.

- Cathrine scoggin-york

Tom was fantastic fixing our garage doors. Very professional. Highly recommend.

- Paul Flowers

everything went great, our tech Thomas Timmons could not have been better, very happy !

- Mike & Jenny Grieco

We were traveling all day Friday and arrived home around 9pm. I closed the garage door and there was a loud crash as the spring broke. Both of our cars were inside the garage and we were stuck. My husband said call Precision Repair and I did at 925pm. The polite young lady gathered information and offered me an appointment between 8-12 the following morning. Tom called at 0815 to let me know he was on the way. Tom was friendly, organized and informative. He updated our garage door hardware, new springs and garage door opener. We would highly recommend Tom and Precision. We are grateful for making us a priority and getting us to our appointment! Many thanks Tom! You are awesome!

- Laurie Takacs

In a world where customer service and efficiency is seemingly diluted, Precision Garage Door exceeded my expectations in these realms! I attempted to go through a family friend for my garage door repair, but after not hearing back for a day, I set up time with Precision on Monday 8/12 for Tues 8/31. Tom reached out promptly Tuesday morning with a courtesy call and to provide timeframe expectations. When he arrived, he got right to work with writing up an estimate for me, and then, subsequently, two additional estimates once I added on a secondary service and he noticed it may be advantageous to replace my entire door. Tom was thorough, friendly, professional, and knowledgeable. As a single young woman, it's never comfortable having contractors out to your home when you aren't sure of their agendas, i.e. upselling unnecessary components of a job or product, but Tom was thorough in what I needed and why. Once I agreed to have my door replaced, he scheduled me the same day with an installer! The installer, I didn't get his name, was the same caliber of professional. Friendly, helpful, respectful, just really wonderful customer service. He got my door installed, but was unable to install the new motor/opener due to my electrical wiring intact- he thoroughly explained why he was unable to do so, and advised if someone could detach the wiring and cap it off, to give them a call back and they would return to install the motor/opener. He even called the office preemptively to ensure that the price I was quoted was locked in for 90 days. All in all, I am 12/10 pleased with the services rendered by these two gentlemen. The best home repair professionals I have had out to my home in four years (and there's been a lot- unfortunately). Thank you, Precision, for helping me swiftly and effectively when I was in a bind. I will be recommending Precision to friends and family!

- Sommer Althaus

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

- Therese Grieco