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Thomas Timmons

Thomas Timmons
Technicians
Reviews: 12
Average: 4.67 stars
Thomas Timmons has received 12 reviews, averaging 4.67 Stars:
1 2 3 4 5

Thomas Timmons's Bio:

Thomas has been married to his wife for 13 years and they have 3 children together, bonus! They also have an awesome dog. In his free time, he enjoys playing guitar and singing.

Review:

Thomas Timmons came to my house and looked at my garage door. I knew that the spring had broken and also that the door was bent. He gave me two estimates. The first estimate was to replace the old door. The second estimate was to install a new door. Mr. Timmons was very professional and kind. I would recommend Precision Garage Door Service to others. I was very happy with their service.

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Thomas Timmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Thomas Timmons
Review:

Very quick response Very good work I will recommend to my friends and family.

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Thomas Timmons Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Thomas Timmons
Review:

I am a repeat customer with Precision Garage door and I was very satisfied with Thomas Timmons. He was very professional and courteous,plus very knowledgeable about what I wanted. He gave me 2 different estimates on new garage doors, plus an estimate on just fixing the problem I was concerned about. I will be making a decision on which estimate to go for. I would and have highly recommended PD for all your Garage door needs. If your looking for a repairmen, I highly recommend Thomas Timmons.

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Thomas Timmons Service Provided:
Garage Door Repair

Technicians: Thomas Timmons
Review:

Tom was fantastic fixing our garage doors. Very professional. Highly recommend.

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Thomas Timmons Service Provided:
Garage Door Repair

Technicians: Thomas Timmons
Review:

everything went great, our tech Thomas Timmons could not have been better, very happy !

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Thomas Timmons Service Provided:
Broken Garage Door Spring Repair

Technicians: Thomas Timmons
Review:

We were traveling all day Friday and arrived home around 9pm. I closed the garage door and there was a loud crash as the spring broke. Both of our cars were inside the garage and we were stuck. My husband said call Precision Repair and I did at 925pm. The polite young lady gathered information and offered me an appointment between 8-12 the following morning. Tom called at 0815 to let me know he was on the way. Tom was friendly, organized and informative. He updated our garage door hardware, new springs and garage door opener. We would highly recommend Tom and Precision. We are grateful for making us a priority and getting us to our appointment! Many thanks Tom! You are awesome!

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Thomas Timmons Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Thomas Timmons
Review:

In a world where customer service and efficiency is seemingly diluted, Precision Garage Door exceeded my expectations in these realms! I attempted to go through a family friend for my garage door repair, but after not hearing back for a day, I set up time with Precision on Monday 8/12 for Tues 8/31. Tom reached out promptly Tuesday morning with a courtesy call and to provide timeframe expectations. When he arrived, he got right to work with writing up an estimate for me, and then, subsequently, two additional estimates once I added on a secondary service and he noticed it may be advantageous to replace my entire door. Tom was thorough, friendly, professional, and knowledgeable. As a single young woman, it's never comfortable having contractors out to your home when you aren't sure of their agendas, i.e. upselling unnecessary components of a job or product, but Tom was thorough in what I needed and why. Once I agreed to have my door replaced, he scheduled me the same day with an installer! The installer, I didn't get his name, was the same caliber of professional. Friendly, helpful, respectful, just really wonderful customer service. He got my door installed, but was unable to install the new motor/opener due to my electrical wiring intact- he thoroughly explained why he was unable to do so, and advised if someone could detach the wiring and cap it off, to give them a call back and they would return to install the motor/opener. He even called the office preemptively to ensure that the price I was quoted was locked in for 90 days. All in all, I am 12/10 pleased with the services rendered by these two gentlemen. The best home repair professionals I have had out to my home in four years (and there's been a lot- unfortunately). Thank you, Precision, for helping me swiftly and effectively when I was in a bind. I will be recommending Precision to friends and family!

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Thomas Timmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Thomas Timmons
Review:

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

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Thomas Timmons Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Thomas Timmons
Review:

Thomas was great, he ran into a problem with the door not clearing the top but he never gave up until the door cleared. I would recommend him anytime. I bought this garage door opener from Home Depot contacted manufacturer and they gave me your number. Called and was able to have opener installed the next day, that is service. Will recommend your business to everyone.

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A Response from: Carlos Morales

Thank you for this amazing feedback, Rick! Thomas will be so happy to hear that he left such a good impression!

Thomas Timmons Service Provided:
Garage Door Opener Install

Technicians: Thomas Timmons
Review:

My garage door machine is as old as the house itself which is more than 50 years and it broke down just one day before I leave for overseas trip. I really appreciate that your company can help me fast. Mr Thomas Timmons was very nice to us and expertly fixed everything. I believe that he is a valuable asset(Person) of the Precision company. Thank you, Thongchai

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A Response from: Carlos Morales

Thank you, Thongchai, for this amazing feedback for our technician, Thomas! We are proud to be your #1 choice for your garage door needs!

Thomas Timmons Service Provided:
Garage Door Opener Repair

Technicians: Thomas Timmons
Review:

Thank you so much to your tech, Thomas Timmons and Precision Door company. He was communicative, prompt and when he arrived he listened to my concerns before assessing the situation. He broke down each suggested repair estimate and then allowed me to decide what I wanted fixed today. No pressure. He was a great representative of why I called Precision Door as a repeat customer and why I will recommend PD to my friends and neighbors.

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A Response from: Carlos Morales

Thank you, Kimberly, for this incredible feedback for our technician, Thomas! Your kind words and recommendation means so much to us!

Thomas Timmons Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Thomas Timmons
Review:

Thomas Timmons was incredible. He called 20 mins. before arriving. He explained everything he was going to do (evaluate, inspect, diagnose and correct the problem). He made recommendations of things that he felt should be addressed in the future but was not pushy in trying to get it done now. He took the time to explain the cost of the equipment needed to replace the sensors. He tested the equipment when he was done and then had me try it myself to make sure it worked to my satisfaction. He made sure we had no other questions or concerns about our garage door. He explained the payment process and offered a receipt and explained that an email receipt would also be sent. Mr. Timmons was very professional and courteous. Thank you Precision Overhead Garage Door Service for sending out Me. Timmons.

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A Response from: Carlos Morales

Wow! Thank you, Patrick, for taking the time to share your positive experience with our technician, Thomas! We are so grateful for the trust you have placed in our company!

Thomas Timmons Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Thomas Timmons
Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230