Garage Door Repair in Columbus Metro Area - Page 3

Ace Sutton

The service technician was very knowledgeable, respectful, careful. He did a great job getting the garage door back to operational.

Kimberly Jones

Tim is the tech who replaced the opener and other parts. He was very nice and professional. He was extremely knowledgeable and did a great job explaining things to us.

Gary M

Our 13 year old garage door opener failed Friday afternoon and by Saturday evening we had a complete new system installed. Prompt, friendly, professional. We're very happy with Precision!

John R

Tim arrived well within the service window. He did his initial inspection, which confirmed my suspicions. Very efficient work. Cleaned everything up afterwards.

F H

The technician was good and provided detailed information. Was very proficient and personable. Don't know about the pricing, nothing to compare to. Overall, a good experience. Only had lift cables, tension springs, and some other parts done. No new garage door.

Angeline Giffin

Thank you so much for the same-day service and top notch knowledge. Danny was amazing.

Anthony Huml

The guys were really nice and he took the time to walk me through what the issue was and took the time to answer my questions that I had. He also explained how everything worked with the new instalation. They both did a great job. Thank you Precision Garage Door Services

Martyn Brodnik

I spent over $1000 on a new motor and I am surprised that it is not Wi-Fi enabled even though I was informed that the Genie openers all work on wi fi - and I confirmed that my Wi-Fi is 2g and reaches the garage

Francis Blais

Excellent technician, informed, competent, patient with my questions, and resolved my issue effectively while assessing any other potential issues with the garage opener. Would highly recommend and use again if I need further repairs.

Vivian Ashbaugh

I had a battery backup installed and the gentleman was very knowledgeable and efficient. Paid a little more than I expected but as the saying goes, “you get what you pay for “.

Steve Eller

These guys were fast, friendly, and knowledgeable. They presented me with a range of price options, and let me choose without any pressure to pick the highest price. When they were done, they cleaned everything up, and hauled away the old stuff.

Bryce Oliver

Great service. Whole process from estimate to install was easy and pleasant. Price was fair. The estimator and installer were professional and friendly. Both were on time and efficient. Would recommend Precision to anyone.

Roger Honkonen

Bradley inspected our door, gave us our options, no pressure, fair pricing.

Shawn Carter

Clear and transparent pricing, very professional and Explained everything that my garage door needed to get it back up and operational

V Stark

Salem did an excellent job replacing springs, opener, and more. He's knowledgeable, efficient, & friendly. I appreciated his perseverance on solving an issue that came up. Great communication throughout job. No pressure.Didn't feel I was being upsold. Very satisfied. Thank you

Matthew Schmitt

Personable and fast service at a good price.

Tom Cramer

Garage door service was EXCELLENT! Mike came out and adjusted the garage door so it fit tighter when closed up. Before, air was blowing in from both sides of the garage door. I will always be using Precision Garage Door Co. in the future!!

Suzette Salyer

What a wonderful job Tim did ! He was on time , courteous and did a wonderful job! I love the new opener . Very pleased , as always with the excellent service!!!

mtweston10

Tim went above and beyond. He was knowledgeable and kind. His attention to detail was very appreciated and we are so grateful that Precision came out super-fast and got our garage door up and SAFELY running.

Téa Morrison

I scheduled Precision Garage Door to come out and fix a broken spring on our garage door, and I really wish I would have taken more time to read reviews and look for a more reputable company. Our technician was very kind and did a good job - however, I feel scammed and taken advantage of by this company. WAY over priced. All I had was one broken spring, and they tried to get $2k+ out of me. After saying I did not want any extra repairs and services, the cost for replacing both springs and bearing which had apparently been very worn out cost me $1300. After talking to some people I have learned that is over priced. I know someone who had a entire new garage door installed for around that same price, and a spring would only be a couple hundred bucks anywhere else. Sad and upset that I'm out over a grand for something that cost less than $70 at Menards. Total scam.

Alan Kuehner

Knowledgeable Tech, but Misleading Information & Unhelpful Management Precision was fast and came out the same day my motor broke. The technician was polite and knowledgeable, but before upgrading to a side-mounted unit, I specifically asked if the power cord would safely reach the outlet. I was assured it was long enough to be tacked neatly along the wall. Once installed, the 6-foot cord was dangling across the room—low enough for my kids to pull on, creating a real safety hazard. While the technician admitted his mistake and kindly offered to uninstall the unit, management was completely unhelpful. Their only solution was for me to buy a $500 extension kit or hire an electrician to move the outlet. I shouldn't have to spend hundreds extra to fix a safety issue caused by misrepresentation prior to purchase. Excellent technician, but very disappointing customer service from management.

Alan Kuehner

Knowledgeable Tech, but Misleading Information & Unhelpful Management Precision was fast and came out the same day my motor broke. The technician was polite and knowledgeable, but before upgrading to a side-mounted unit, I specifically asked if the power cord would safely reach the outlet. I was assured it was long enough to be tacked neatly along the wall. Once installed, the 6-foot cord was dangling across the room—low enough for my kids to pull on, creating a real safety hazard. While the technician admitted his mistake and kindly offered to uninstall the unit, management was completely unhelpful. Their only solution was for me to buy a $500 extension kit or hire an electrician to move the outlet. I shouldn't have to spend hundreds extra to fix a safety issue caused by misrepresentation prior to purchase. Excellent technician, but very disappointing customer service from management.

Dustin Thompson

Great price, great installation. Very happy

TiffnCorey BK

This review is hard to qualify. My with the tech was great. My experience with the product is not so great. I got a new door / spring and cables 3 years ago from this company. Yesterday the tech had to replace the spring and cables because my other one broke. I was not happy that 3 years after a new install I had to pay for a repeat of the work (except the door). That doesn’t make sense to me… Hoping this work last longer. As a result not happy with the product.

Randall Hertzer

During a recent power outage, my garage door opener failed to work, even when connected to my backup (home) generator. I called Precision to check out the issue since I'd used them some years earlier when I had backed into my garage door and knocked it off track. This time, the problem was far more extensive as the entire system was broken (it was probably close to 20 years old or more). The guys who came did an excellent job of getting a new system in place, and also reinforced (braced) my garage door, which had become a bit bowed because of that earler mishap and was putting added stress on the motor. They very carefully explained everything they did and why, and showed me how it operated. It was a clean, efficient and friendly operation that told me I'd made the right choice in hiring Precision. Two times now, they've come through with flying colors, so I won't hesitate to call again if necessary.

Paul Kilian

Very expensive!!! Also received a $50 off coupon on Monday after a $1994+ bill Frday,

Dennis Voiles

Matt gave us what we were looking for, someone to answer our questions and give us options. Was very helpful and did a great job with the repairs.

Saira Priest

Had a snapped cable repaired and Rob was prompt and professional, explained everything clearly, repaired the door, really above and beyond. Highly recommended.