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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 4916 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

The panels in our 20 year old garage door started cracking and sagging making opening and closing the door difficult and unsafe. Precision sent out a repairman (Tom Palmer) the same day. He was able to repair the door, and we were back up and running within a few hours of making our original call. Tom was very professional, courteous, and friendly. Also, very thorough in explaining the repairs he was making. The door is now working properly again and more importantly safe. Although the pricing we paid was higher than we thought it would be, we were very pleased with the quality of the service and repair and would highly recommend Precision Garage Door.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Excellent Service.

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Adam Moore Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Adam Moore
Review:

Our tech Scott was absolutely amazing. He was knowledgeable, and walked me through everything that needed to be done and the reasoning behind it.

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Scott Marzola Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Scott Marzola
Review:

Joe mcCormish very professional, knowledgeable and gave us good advice going forward.

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Joe McCormish Service Provided:
Garage Door Opener Install

Technicians: Joe McCormish
Review:

Easy to schedule, quick service, technician was very helpful and trustworthy!

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Muhammad Islam Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Muhammad Islam
Review:

Tim Tominson Jr. did an excellent job. He got to my place promptly, sized-up the problem immediately and fixed the problem. My wife also responded with the QR code. We were both impressed, and I have his card for any future door needs.

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Repair

Technicians: Tim Tomlinson Jr
Review:

I saw your ad on channel 28 this morning and it reminded me that I need to have someone come Service my garage door. I called this morning and they came out today. Tom gave me a quotation on what he felt needed to be done with it as well as a second quote for lesser service. I chose the top one and he did an excellent job today. I am very satisfied with the work.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

Your technician, Muhammad Islam came to my home on 11/5 to assist with my malfunctioning garage door opener. He was very friendly, engaging and thorough in his explanation of what the problem was with the door mechanism. He replaced it in a timely fashion and it's working beautifully. His professionalism and skill was so important and impressive to me that I'll never hesitate to contact your business for future needs and will recommend your services to others. Thank you!!!!

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Muhammad Islam Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Muhammad Islam
Review:

Appreciated the prompt service. I couldn’t get the door up so I couldn’t get the car or the dog out. I am 85 and I can’t reach the rope to pull the door open. The spring was broken. Your representative, Joe, was very kind. My only concern was the cost. Even with the discount it was still a lot for a senior living on Social Security. I didn’t have time to shop around so I don’t know how your price compared.

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Joe McCormish Service Provided:
Broken Garage Door Spring Repair

Technicians: Joe McCormish
Review:

Our tech Adam did a great job on installing the garage door opener, he was on time & really explained the system. Thx Adam

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Adam Moore Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Adam Moore
Review:

Thomas Timmons came to my house and looked at my garage door. I knew that the spring had broken and also that the door was bent. He gave me two estimates. The first estimate was to replace the old door. The second estimate was to install a new door. Mr. Timmons was very professional and kind. I would recommend Precision Garage Door Service to others. I was very happy with their service.

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Thomas Timmons Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Thomas Timmons
Review:

The technician was timely, professional, efficient, and knowledgeable.

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Technicians: David Simpson
Review:

Very quick response Very good work I will recommend to my friends and family.

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Thomas Timmons Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Thomas Timmons
Review:

We had a great experience with our service call. The technician, Tim Tomlinson, arrived on schedule, saw the problem with the door and repaired it without any issues.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
Review:

My initial call for repair was very good. I did not have to jump though a lot of hoops to talk with someone. They were exceptionally nice and scheduled my appointment for the very next morning. Tom, the service associate, was right on time, very nice and explained everything about the door and what needed repaired. I asked him to check the entire door (which he said he was going to do as part of the service). This is the original door when the house was built (17 years) and he once again explained and showed me what normally wears out and needs lubricated. We agreed on some additional repairs, and he had everything on the truck. I was very impressed. Thanks

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Tom Palmer
Review:

We are vey pleased with the professional, courteous service provided by Technician Joe. He explained what we needed, offered different options and completed the job quickly. It was great to schedule same day service.

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Joseph Worely Service Provided:
Broken Garage Door Spring Repair

Technicians: Joseph Worely
Review:

The sales person was very helpful and there was absolutely no pressure. The institution gentlemen were most professional and through left no mess behind. Ask if I had questions so I looked at the list of up grades the sales lady gave me there was one missing which was corrected immediately. Great employee’s . I would recommend your company

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Sarah Crowe Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Sarah Crowe
Review:

Joe is a very sharp guy, diagnosed the problem right away and had it fixed in no time. He shared information about options going forward, and was very friendly. Our dog gives him 5 stars too.

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Joe McCormish Service Provided:
Garage Door Repair

Technicians: Joe McCormish
Review:

I couldn't be happier with the service from Precision Garage Door! From the moment I called, they were extremely helpful and walked me through all the options for my garage door issue. The technician arrived within just a few hours of my call and took the time to explain everything in detail, helping me pick the best solution for my needs. I was thrilled they could fix it the same day, and their professionalism and expertise really stood out. Highly recommend Precision Garage Door for anyone looking for fast, friendly, and knowledgeable service

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Adam Huston Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Adam Huston
Review:

Precision fixed our door a few years back and was wonderful and asked and explained everything before doing it to make sure it was okay. Today they had to come out to fix our door bc it came off the track and one of the springs broke. It was fixed within minutes and they were still under warranty and no questions asked. We will continue to us them with future repairs.

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Matt Eberly Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Matt Eberly
Review:

Thank you Columbus Precision for your same day service to adjust/repair our disabled garage door. Being able to close it securely is so important for safety. Derek was very efficient and courteous explaining everything including future troubleshooting. What a relief to have our garage door working smoothly again. Virginia Hogan

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Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Always on time, always professional, and always solves the problem.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

I needed work on two garage doors, after another central Ohio company went out of business leaving me with no alternatives for warranty work. Joshua was very professional and explained everything to me clearly. He was very detailed and understanding in regards to my financial concerns. After we went over some possible scenarios, I was able to make an informed decision based off of honest feedback. Would highly recommend precision garage door to family and friends. The work that was completed was done, timely, and within my budget constraints.

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Joshua Walker Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Joshua Walker
Review:

When my garage door spring broke Precision Garage Door was able to provide same day service and complete the needed repair. Thank you for efficient and knowledgeable service.

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James Damron Service Provided:
Garage Door Repair

Technicians: James Damron
Review:

Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!

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Mike McClellen Service Provided:
Garage Door Repair

Technicians: Mike McClellen
Review:

Carlos was knowledgeable and polite. He evaluated the situation and suggested a resolution with easy-to-understand pricing.

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David Morgan Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Morgan
Review:

Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.

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Danny Quinn Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Danny Quinn
Review:

I am the previous owner of Precision Door of Columbus. I owned the franchise for over 20 years before selling it to Scott 5 years ago. Also, we hired Tom Palmer.

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Tom Palmer Service Provided:
Garage Door Opener Install

Technicians: Tom Palmer
Review:

Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.

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Scott Marzola Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technicians: Scott Marzola
Review:

As it turned out, my 26 year garage door opener only had a hiccup and the technician was able to do a reset and had it operating in minutes. There was no charge for this, how nice! I had him give me estimates for new equipment and I will have Precision install it when my old opener fails again. This is a fine company.

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Joseph Worely Service Provided:
Garage Door Opener Repair

Technicians: Joseph Worely
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230