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Precision Garage Door of Columbushas received 5923 reviews, averaging 4.90 Stars:
Galena, OH
Columbus, OH
This is the second time Precision Door has performed work for me. They are always fast, efficient and very nice. Most of all, they tell me when something can be easily fixed rather than having to pay for an unnecessary replacement. I highly recommend them.
- Susan M.
Columbus, OH
Thorough evaluation of the problem & fixed it
- Karen Miley
Columbus, OH
My experience with your representative regarding my garage installation purchase was great! Megan was very professional and courteous to us. She was exceptionally helpful with her tips and advice. We learned of your company through your ads on TV. I highly recommend your services!!
- Frank & Sharon Cardwell
Grove City, OH
Great customer service and quick response. They were at our house within an hour of calling. We have used Precision twice and will continue!
- Lauren Popson
Hilliard, OH
There was an issue with the remote and wall mount and the door would not operate. It just clicked but never opened or closed. Technician arrived on time and the problem was identified and fixed. Technician explained the issue and explained the cost.
- kerry hill
The spring on our garage door broke on a Sunday evening stranding both of our cars inside the garage. I scheduled an appointment that evening (on-line) for Monday morning. The communication with Precision was excellent. I received immediate confirmation of my appointment, and received a text and phone call on Monday morning that their technician was on his way. He arrived around 10:45 a.m., and after looking at the door he sat down with me and went through a full range of repair options. The technician had all parts required to do the job in his van, and by 12:30 p.m. the repair was completed. He explained all his work as he was doing it and educated me on proper maintenance. He even threw in 2 cans of lubricant for me to use in the future. I am very happy with the friendly and professional service I received from Precision and would recommend them to anyone needing garage door repairs.
- Tom Kevern
Columbus, OH
I received excellent service! The technician was very confident, explained the problem and took care of it promptly.
- Dr Zarise Sankenk
Service Provided:
Product:
Technicians: Mike McClellen
Washington Court House, OH
Wow! Superb knowledge and insight on all the options to fix up an older door, not just the springs. Most courteous and respectful.
- David Persinger
Lancaster, OH
The technician that came out very informative and very nice . When gave me the price for what he believed to be the issue it was Double the Price $$& that the company that I had out just a couple days ago had given me for apples to apples items ! Jim Swartz
- James Swartz
Columbus, OH
Technician David Morgan did a superior job. He showed up promptly, was courteous and friendly, and saved me a lot of money. He checked your records and found that when we got a new garage door in 2022, the spring was still under warranty, so he replaced the broken spring for free. After finding the broken spring this morning, his service was a very welcome surprise. Please give the man a raise!
- Richard & Marcie Forman
Grove City, OH
My technician was very professional. We discussed several options and talked several minutes about each one and what was best for me . After the work performed he explained everything he done and we tested the door several times. My door is over 30 years old and hasn't been this easy to open and close in some time.Thank you Precision Door .
- Mark Ely
Pataskala, OH
Precision did a great job with my garage door repair. The technician (Trevor) was amazing and very thorough in detailing all of the parts that needed to be replaced, and I really appreciate how quickly he was able to install new springs, ball bearings, shaft, as well as identifying an issue with my gear and sprocket set. Thank you!
- Sean H
Homer, OH
Thank you for providing what I needed and not trying to sell me a new door.
- Rhoda Fegan
Pickerington, OH
I have a issue with my garage door not closing tight on the left and right sides of the door. When the wind blew the door would move back and forth allowing air into the garage. This was a problem because I heat my garage at times. Mike came out and changed the L- brackets on the two sides to adjustable L-brackets. After he finished, the garage door then closed up 100% better ! Now when then wind is blowing against the door, air is NOT coming in. ( the old brackets had rivets in them, that had to be drilled out before installing the new brackets !! ) Mike done a GREAT JOB, thank you !!!
- Tom Cramer
Columbus, OH
They came out right away. Great technician.
- Betty Welch
Columbus, OH
charged me $255.00 for a $12.00 part. watch out.
- Roberto Doss
Reynoldsburg, OH
I called at 3:40 on a Friday. One of the springs on my overhead garage door broke. Since it is Easter weekend I wasn’t expecting service until Monday. However they had time today and my tech was here by 4:30 and garage fixed and working before 5!! Matt was my tech and he was very courteous, friendly and professional. I was impressed with all aspects.
- Steve Ording
Dublin, OH
Technician was easy to talk to and fixed the problem quickly.
- Katanya Berndt
Columbus, OH
Adam is the perfect Advocate for Precision Door. He knows how to fix door problems and he makes accurate suggestions of the to be repaired. He is proficient and has excellent work ethics
- Greg Levine
Reynoldsburg, OH
I had a garage door opener that was circa 1970. Complete failure and need of replacement. Of course on a Sunday. David was my technician and he was fantastic. I had my call returned, service scheduled and David was on-site BEFORE I received any returned calls from other potential purveyors. WOW! I am still not used to the quiet operation of my new opener (in contrast to the Army Tank-like sounds of my old one!) David is fantastic.
- Scott Feil
Columbus, OH
I was spring cleaning and did a stupid thing which caused my garage door to come off track and no longer close properly. I called a few of companies to try to get someone out that day to make the repair. One didn’t answer, another was [frankly] not friendly but when I called Precision, I was pleasantly surprised. The lady who answered the phone was very kind and was able to get someone scheduled right away. I received emails, text messages and a phone call letting me know the tech was on the way. He had everything repaired in about 20 minutes and I couldn’t have been more thrilled. I really appreciate it! If you’re looking for a prompt, reliable and dependable company, I highly recommend Precision Garage Door!!
- Melissa Kauffman
Westerville, OH
The representative was absolutely fabulous!!!! He was very courteous and was very efficient and I would definitely recommend your company to others
- Craig Stevens
Columbus, OH
Scheduling was easy and efficient. Availability was the same day (Saturday) and no extra fees for this. Once Treavor got to my house he was very pleasant, professional and helpful. He repaired my broken chain and looked over the entire door. He provided expert advice after the repair without any pressure. I will be recommending Treavor to my son and others without hesitation! The repair was very reasonably priced. I will be scheduling door spring replacement and shaft bearings very soon with Treavor and Precision Garage Door Service.
- Mike
Columbus, OH
I needed springs replaced due to one breaking. The technician did a great job inspecting the door and all components. He was able to quickly replace the springs and get the door working great. The pricing was a little painful but it was worth not having to do it myself.
- Scott Thompson
Columbus, OH
I want to thank Precision Garage for Exceptional Customer Service! I was being held captive in my garage very early Friday morning. The sound of a broken garage door spring is a sound I will never get out my mind! I attempted to open the door but not able to. I had to do something very quickly I finally went thru listing of repair companies. The name of Precision was the best that fit my needs! I love the option of on line scheduling I was notified that they would be here by 1000! I want to say a big thank you to Andrew for his excellent service and getting my my peace of mind back.
- Bonnie Northcott
Product:
Newark, OH
I have used Precision Door in the past and have always received the best service. The fellow that came out today was awesome!
- Catherine Shields
Product:
Canal Winchester, OH
Tim was incredible. He was very knowledgable and explained the problems our garage door was having and the anticipated repairs needed - all in a way we were easily able to understand. He made the repairs quickly and efficiently. I would highly recommend this company! It was such a great experience overall.
- Brad R
Pickerington, OH
I believe my installers name was Mike. He was extremely courteous and professional. He not only installed my new garage door opener, but he also lubricated and adjusted my door to eliminate unnecessary squeaks and groans. I watched the whole process and was impressed with his expedience. He obviously was very knowledgeable about his trade. Thank you, Mike
- Douglas Dudziak
Service Provided:
Product:
Technicians: Mike McClellen
Columbus, OH
Not only was Jonathon thorough, he took the time to teach and educate me along the way. I trusted his insights and suggestions. Him and Precision will be my go to moving forward.
- Danielle Patton
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
We called to have a broken spring replaced. The tech arrived on time. He took quite awhile before quoting a price. It was because he was preparing a proposal for replacing everything with a complete new opener, Wi Fi enabled etc. to the tune of almost $4,000. We felt the company had more of an interest in selling a lot of additional items, rather than repairing the spring that was broken. In addition, we felt it was way overpriced. In hindsight, I wish we would have thanked them for their information and then called someone else to fix it.
- Jody Mcclure