Read what people are saying
about Precision Garage Door

Tom was a delightful young man.

- Judy Coles

I called at twelve o’clock and Tom Preston was out by 1:30. He was friendly, professional, and efficient. He explained about springs and did not put any pressure on me to choosee which set I wanted. I am extremely impressed with the entire process. I always recommend Precision to my friends and will use them again.

- Cynthia Schoenhoff

Service was immediate the day after contact, and on time. Door was repaired, appears to be operating as expected. The cost is a little greater than might be the case with other companies, but we've had service from another one in the past, which was not immediate, and communication regarding timing was poor. Used Precision in the past with very good results and service.

- Fred Hunker

Joe was was nice, explained everything and polite. Replaced several parts

- Carole Savage

Service great. Installer great, Price of service too high. about double of what I pay normally but service was great.

- Robert Abbruzzi

We were pleased with the quick service and the options David explained. We had same-day service and David was friendly, knowledgeable and professional.

- Lori & Harold Brown

Wonderful Customer Service.Timely and Efficient.

- Ms.Byrd

Joe from Precision did the work here on Monday evening, in replacing our whole garage door opener control unit. He made system upgrades where needed, but only after conferring with me in each case. The finished product is outstanding! Joe was exceptionally curteous, and professional in his work at all times. Precision Garage Door of Columbus clearly understands the significance in the phrase. "You win with people." That is, and always has been, the only way to run a successful business. You understand that, and have reflected the same in your company advertising and promotion. Congratulations!

- Jeff bergen

Great Service and quality workers. All work was done same day

- Timothy Byrd

Overpriced

- Jack Trott

Whatever you do, DO NOT call Shamrock! It was night and day working with them and now Precision. From the moment the Precision rep walked through our door and shook my hand, even asked how my day was going, I knew I was giving Precision 5 stars. Trevor was respectful, kind, and extremely informative on what problems we were facing. He walked through the quote with me and even helped cut costs to ensure we'd be able to get the job done. Save the trouble of calling other players in town and stick to Precision.

- Chapman Giles

David was very professional. He gave us options and prices. We were very pleased with the solutions and pricing. I appreciate his knowledge and pleasant customer service. Thank you David.

- Greg Wills

Danny was very knowledgeable and friendly, and I would recommend him for any future repairs. As for Precision's pricing, the parts were ridiculously overpriced. As for ratings, Danny would get 5 Stars and Precision's pricing would get a 1 Star.

- Thomas W

Technician Jacob was very knowledgeable, professional and solved the problem. I am very happy.

- Mark Pardi

Tom was extremely helpful and very professional. I would ask for him again in the future.

- Mike Murphy

on time good work

- Chandler Nowicki

I could not be more pleased with Adam. He has an outstanding personality and explained in detail everything he was doing. He is an absolute great technician. Very pleased with the service he provided. Thank you, Adam.

- Brenda Slagle

Jeff and Dimitri were great! Would highly recommend and use again. Great, quick service!

- Lauren Day

Tom spent so much time to figure out the problem and was able to fix it. Will highly recommend Precision!

- Linda Brentlinger

Matt Eberly was professional and informative. Great job. Thanks

- Margie Baker

Fast friendly service. Broken spring last night, all fixed today. I appreciate their availability, online booking…. I’ve work with them in the past, and will in the future. Thanks

- John Caputo

Danny Quinn was very personable and professional.

- Mike Vasbinder

Great overall experience. The technician was GREAT and very knowledgeable. Thanks for everything. Highly recommended!!!!!!

- Manny Corpus

Service was performed by Joshua Walker who did an excellent job. We are very pleased.

- Barry Fox

The installer was super friendly and skilled. He spent a lot of time working in my garage to make sure that the installation was done right. He was very courteous and patient and I feel confident that my garage door will work well for years to come based on his work.

- Gary Schnettler

Exceeded my expectations. Solved the problem. The worker representing your company was courteous and very professional. Your quick response along with your BBB A+ rating was exceptional. Job Well Done.

- Elrena Benson

I have used Precision three times in the past decade to repair and replace our (old) then replace our garage door opener. Each time I called them, they arrived the same day (even on a Sunday) , and made the repair. This past even was a warranty repair. I watched with curiosity as the serviceman diagnosed the problem and then called Genie to get warranty support. Sadly, Genie would only cover a bad board and asked the service man to leave the bad system in place (for days) until they could ship a replacement board, and return to fix things a week later. This was unacceptable to Precision, and they decided to replace my opener completely under warranty. This caused me to have to reprogram my remotes, and reboot my wireless connections and the service person helped me through all this before he left. And he cleaned everything up and made sure I was happy. They said they would take the fight up with Genie covering the cost of all the work under warranty. All three times I have used Precision, I have found their service response to be quick, and the people I have dealt with from their admin, to the service people, to the management to be customer oriented and very good. I know I could have gotten the service I need with a smaller company for a bit less cost. But I am willing to pay for their excellent responsiveness and full warranty support and help. I will use them without hesitation in future. This is a fine, well run company

- Don

Arrived on time and did a terrific job

- Michele Reinig

James was nice, professional and made the repair quickly. Whenever I have any issues with my garage door I will definately call precision !

- Dennis Fisher

Great service, will use them again.

- Chris Farbizo