Review:

Courteous and professional. Explained problem and proposed repair clearly.

Review:

He was right on time and was professional in every way. Great service and a quality repair! It was a bit more expensive than others (about 100.00 more than the last similar repair I had done) but sometimes you do truly get what you pay for.

Review:

Eric, Did a great job explaining what was wrong and how he was going to fix it. I thought the fee was a little high for the amount of time he was there a little over a hour. I guess the bottom line is my garage door is working again.

Review:

I was impressed with Eric's knowledge and ability to spot the issue with my garage door. I give him an excellent rating!

Review:

Prompt, courteous service really stood out. Along with routine maintenance (lubrication and inspection), there were some bolts that needed replacing or were missing. The service call was $55 and the maintenance, which took about an hour, was $99. Could have easily given 5 stars if total cost had been lower; don't know what other companies charge.

Review:

He did an excellent job. I'm very satisfied.

Review:

I was satisfied to get a prompt repair on a weekend. The technician was professional and good at his work. My only minor concern is that the door misses a complete closing by about an inch and hope that this could be adjusted. I was surprised that the cost of the spring replacement was as much as the original whole door installation, but that lies with me for not shopping around more.

Thanks for your prompt and honest response, Al. With regard to your door not closing flush to the frame of your house, we will be contacting you shortly to dispatch a technician to your home address to make the proper adjustments to your satisfaction. Additionally, I looked at the repairs that were done upon Tim's visit and it looks like a complete overhaul was needed for your repair. Please know that when it comes to the hardware that was installed on your door (springs, end and center bearings, drums, cables and torsion tube), we only install top-of-the-line hardware at Precision Door. We pride ourselves in offering not only an ultimate solution for all our customers, but the best possible hardware solution so, over the course of it's use, you'll begin to see the difference. We'd be happy to provide any additional information upon request. Finally, we truly appreciate your business and loyalty. As a small token of our gratitude, we'd like to extend a $40 coupon upon your next visit or needed repair.

Review:

The repair man was very nice and i am sorry i can not remember his name but he did a very professional job and i would recommend the company to other people. he was prompt and on time to repair our garage door.

Review:

Great service... the technician explained and demonstrated what needed fixed (beyond the obviously broken spring)and why the other items needed repaired as well.

Review:

Arrived early, called first. Techs were knowledgeable and courteous. Did job quickly and kept me informed. Very Pleased!

Review:

Could have called to say the tech was running late.

We're terribly sorry no one in the office was able to contact you and let you know our technician was running behind schedule. We always do our best to get to a customer's house at their scheduled time frame, and if we're behind, the office reaches out to the customer ahead of time. Because of the inconvenience, we would like to extend a credit of $15 for your next service with Precision.

Review:

Great job! Thorough explanation and maintenance advice.

Review:

Jason was wonderful- he explained everything and took the time to explain and was a great help to me. Thanks.

Review:

Called before arrival- was courteous. Did what he could.

Review:

Thank you! Never expected to need to replace my doors springs and hardware, but certainly glad Gregg had all he needed to get the job done.

Review:

Todd drove a plain pick-up. He was very professional and explaned what needed to be done to fix the broken spring including new bearings. I found your company in the yellow pages. I'm very satisfied with the work.