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about Precision Garage Door
Precision Garage Door of Columbushas received 166 reviews, averaging 4.01 Stars:
Columbus, OH
Product:
Pataskala, OH
On initial telephone contact, I was left with the impression that they could replace the original springs, and they promised a promotional price for the pair. The service tech arrived promptly as promised. But the first thing was that the entire spring system had to changed over to coil springs. Several very expensive parts were needed to perform this. The tech prepared an estimate which included the originally promised spring price and an additional discount. Although the total was much higher than anticipated, and since I can no longer do this kind of work, I gave the go-ahead. On the positive side . . . The service tech was cheerful, friendly, informative and polite. He performed the replacement quickly, efficiently, and safely, completely cleaning up after himself. The result is a smooth running, quiet door. In summary, i can highly recommend Precision for their service and product quality. Just be prepared to pay!
- Larry Temple
Product:
The service tech was kind and friendly and very helpful and took time to explain everything clearly. Even though he offered “a $50 off coupon” the price for what took about 10 minutes to complete was still too high. It was just a matter of getting my garage door opener system reset and working (included reprogrammed the outside keypad). For just that I was charged approximately $160.00. That to me is unusually high for 10 minutes. Also I did not receive a paid receipt in my email which I expected to receive. I would still like to have a paid receipt.
- Daryl Flemming
Dublin, OH
Dave, the Precision tech, exceeded my expectations. He arrived early in the expected time window, looked at the door condition and we discussed a range of repair and replacement choices. We thought he was thorough and we were very, very happy to know he had everything he needed on the truck. I commented I recalled the Precision commercial which includes the line that the trucks are like a warehouse on wheels. That certainly was true. Dave worked for about five hours straight, and the door works beautifully. It may seem expensive but when I look at it on a per-use basis, it is very, very inexpensive. And it is whisper-quite compared to the previous door motor. Dave's comments about Precision were very positive, reinforcing my decision to call for the service. I will be showing the work to my neighbors when I get the chance.
- Tom Holton
Product:
Hilliard, OH
THE MAN YOU SENT WAS NICE, AND POLITE. HE SOLD ME A NEW OPENER, AND DID A VERY GOOD JOB.
- Bill Coulter
Product:
Columbus, OH
I was referred by a friend, who recommended your company.
- Linda Sehgal
Product:
Reynoldsburg, OH
David, our technician, was personable, skilled, and accommodating. I had to admire his acrobatic balance on the very top of the step ladder. I would have surely fallen off. He was very precise and I very much like the product, although I have heard quieter doors opener systems. The only downside was that it was late, and he still had a final job to do an hour away from our house. As it was late, and he may have been pressing to get on the road, he did not check the car buttons. They were incorrectly programmed. It will be a simple fix, but he will have to return tomorrow.
- Mark Hickman
Product:
Reynoldsburg, OH
My son recommended Precision Garage Door. They had fixed his door and he was satisfied. My spring broke. I called Precision and a repairman (Joshua W) came to my house about 2 hours later. He recommended changing the torsion cables (since they were a bit rusted) as well as they bearing plates left, right and middle. Considering the door is 26 years old, I accepted his recommendation. Joshua had the parts replaced and the door working in less than one hour. I wasn't prepared for the considerable expense of the total job but am happy with the results.
- Larry Bradley
Product:
Plain City, OH
Great work! Great service associate! Joshus was professional and did quick work.
- Josiah Wade
Product:
Columbus, OH
Very professional and pleasant evaluation of my door problem.
- Konrad Dabrowski
Columbus, OH
Great experience. Same day service. Technician was courteous and professional. He changed my backup battery that kept beeping. My old keypad was not working. I purchased a new one, he replaced and set it up. My problem was solved.
- Rhonda Francis
Product:
Sunbury, OH
Garage door was cracking and screeching and really needed maintenance. I had used Precision before and actually recommended it to others. Their representative, Derek, did an excellent job. He was professional but courteous, friendly, and let us know exactly what he had to do. And, yes I would use them again. The only reason for the 4 star rating was I thought the price was too high. I could have refused the work and called another company, but I know from experience that Precision is one of the best.
- Suzanne F.
Thank you, Suzanne, for sharing this incredible feedback for our technician, Derek! We cannot thank you enough for your continued trust in our company!
Centerburg, OH
Very positive, will call Precision the next time I have a problem with my Garage Door. The servicemen who came to look at the door was very helpful I would be happy to have him back.
- Jeff Reynolds
Columbus, OH
Technician Joshua Walker was very good - nice gentleman!! Overall, service was great and timely. Price paid was higher than expected so I need to research the reasonable cost for replacing garage door springs are in Columbus Ohio.
- Keith Smith
Thank you, Keith, for this great feedback for our technician, Joshua! We appreciate your business!
Product:
Ashville, OH
The technician was very helpful and knowledgeable.
- Tina
Thank you, Tina, for the great review! We are so happy we could help!
Product:
Columbus, OH
Reliable fast courteous service, though on expensive side BGupta
- B. Gupta
Columbus, OH
I called Precision simply from their ads on tv. They sent two guys out the same day and they repaired the broken spring to my satisfaction. The guys were very courteous and did a nice job. This would be five stars if not for the sales tactics used, which is on the company, not the service guys. First price they gave me was $1500.00 to repair a broken spring on ONE door! I told them I’d have to pass and get other quotes. Then the dance begins. They were able to find some discounts and get the price down to $558.00! Amazing right? Still more than a spring repair should cost IMO, but everything is high due to a moron in the White House. A lot of repair companies use this tactic and it really is a dishonest way to run a business. What ever happened to honesty and integrity? Again, the guys they sent were great, the sales tactic disgraceful. And for this reason, I won’t be calling Precision again.
- Bill Yates
Product:
Groveport, OH
We needed the garage door opener and springs replaced. He had to replace the entire system and had everything on the truck. The service tech explained everything and we were ready to roll.
- Ray Shoot
Product:
Hilliard, OH
Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.
- Kim Monder
Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!
Columbus, OH
I was very satisfied with my experience using Precision Garage Door Service. The Technician (Adam) was professional, courteous and quite helpful. He solved my problems completely, told me exactly what he could do to remedy the situation and what each part of the service would cost. I especially liked getting my service completed on the same day that I called Precision.
- Phillip Lewis
Product:
Pataskala, OH
Alana was the rep that came to my house to figure out the issue and give me an estimate. She was very professional and did a wonderful job. I will decide what I want to do and get back to her. Fred Barnhill
- Fred Barnhill
Columbus, OH
The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.
- Patricia Dawson
Columbus, OH
More expensive than others, but the quality of the door and the extra service to match the look required by the condo assn. was terrific.
- Kenneth Fuller
Product:
Columbus, OH
Precision Garage Door came to our rescue! While we knew the spring broke on the garage door Friday night, we thought we'd be able to manually lift it on Saturday. So when the prior garage door repair company we called didn't get back with us - and we found out we couldn't life the door Saturday morning, I looked for another answer in a panic. Precision was the first company to show up when I Googled garage door repair. I saw 24/7 hours and same day service and called right away. We were given a repair window of 12-4 when I called in at 11 AM. While I wish the repair could have been immediate, when they showed up within 2 hours (at 1 PM), I was quite pleased. The tech looked over the situation, gave me some options on the spring and other fixes/maintenance needed - and had everything with them to do the work when I authorized all services. They were done within the 1.5 hour gestimate they provided and it came time to pay. I have no idea if the pricing is competitive as I didn't have the luxury of getting 3 estimates. I had to cancel one appointment when my car was held hostage by the garage door, I only hoped to set it free in time for the other plans I had that day. The Precision workers were wonderful - efficient, professional and nice to speak to. I highly recommend you give them a call - especially if you're in a pinch. As a follow up - the other company finally returned our call after we'd made the appointment with Precision. As it turns out - they would not have been able to get to us same day. Needless to say, I won't be calling on that company again!
- Liz Anderson
Columbus, OH
Precision was excellent from scheduling the appointment on the phone to the technician. They where right out to help with the garage repair, gave a detail report of what was needed and what needed to be done to repair the damage. Definitely, a go to vender for any garage emergency. Thank you for all your assistance.
- Samantha Shaffner
Reynoldsburg, OH
We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.
- Stephanie Singer
Product:
New Albany, OH
Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.
- Bryan Davidson
Product:
Circleville, OH
the service repair man was very professional. Just saw your company on tv. He had it fixed in no time. Will recommend to my family and friends. Will call again if needed.
- Melvin Mcneal
Reynoldsburg, OH
Didn’t know who to call so read a bunch of reviews and chose your company. I couldn’t have hand picked a nicer technician and felt he was very knowledgeable about his profession and products. I did have culture shock when he showed me the prices but having not gotten estimates from other companies yours might not be out of line. I have had springs replaced in the past and the price was nothing like this. Again I can’t say enough good things about the technician but if I every need repairs again I will get at least 3 other estimates to see if yours are in line with others.
- Paula Morrow
Radnor, OH
Very friendly,and excellant service.
- Alan Cory
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Garage door opener works great, but we received no invoice/receipt to detail what we paid for. Have been checking email.
- Nick Damato