Garage Door Repair in Columbus Metro Area - Page 2

Jacob Pulk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kind and punctual technician who worked quickly and gave a free inspection, but the estimate is a little high.

Yung-Chen Lu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zach is very good and precise. The problem is that the email service of your company does not work. This caused come problem. I wish you can get this problem resolved and send an invoice and the guaranteed paper for 5 years to us soon. Furthermore, you price is very high, way too high. Dr. Lu

Patrick Antenora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer was excellent and did a really nice job. I would’ve gave it five stars if it wasn’t for the price of the job. I understand inflation but wow!

Daniel Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician James was knowledgeable, professional and efficient. Did not take him long to complete the job. The parts prices are really inflated based upon my investigation. The price should have been at least 30-40% lower. As with all service work these days the customer has little choice as we need to have the work done. Hope James is well paid. Dan

Bill Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt did an excellent job. Parts were overpriced, I will look for another vendor on the next go around.

Jeff Starcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat did a great job. I thought it was a little pricey for the time and the simple repair.

jeff sylvester

Imani was great. She couldn’t have been more friendly, professional, and knowledgeable. She performed the repair and replacement of our garage spring quickly and correctly. The only downside was the cost. $2,000 seems overpriced for a spring for a contractor grade standard garage door.

Mark Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service and the overall experience fully met my expectations. Was very pleased when calling at 2:45pm a service tech was at my home by 5pm. His work was fast and efficient. I appreciated his recommendations. I feel that the quality of the repair parts are of above average quality. I would recommend this company to others.

Mario Lopez

I appreciate the quality of the technician’s experience and knowledge, and the prompt response. I believe prices of reparing and replacement parts are excessive

Richard Highley

Great services , the only thing is it's a little pricey. 4 1/2 stars

greg bennett

Service/ Repaired same day technician was very knowledgeable Priced ok for the time it took to mk repairs

Phyllis Fargo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

Rick Riley

Called about 11am Saturday for a broken spring. They were there by 12:45pm and done before 2pm.

Jordy Ventresca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

A. Dillon

Precious Garage Door of Columbus help design our new doors .The sale representative was very informative, friendly and professional. Our door should arrive in three weeks because of custom paint. Mean while we had to make a second call because the door spring broke...James was very professional, friendly and fixed broken spring issue.

Tim Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

springs broke and trapped my car in the garage. locals could not get here till next week! googled garage doors, went to thewebsite and bam! they showed up in 90 minutes. fixed everything and left. professional, courteous and friendly.

Mark Gearhart

Pricing seems high but includes a three-year warranty which saves on labor for future needs in that warranty period. The tech was friendly courteous and timely.

J Wallace

Door opener quit working. Called Precision and received prompt, same-day service. Turns out that I needed to replace springs and install a new opener (bad springs led to motor damage in old opener). Technician installed new springs and opener. Also helped us complete programming of vehicles and set up phones. He made sure everything was working perfectly before he left. My only complaint is cost. I get that it is costly to maintain rolling inventory, pay technicians what they deserve, cover overhead, etc. However, Precision is charging at least double the retail prices for the equipment. Seems a bit excessive to me. Definitely received great service and top notch equipment though. That makes the cost hurt a little less!

Mark Phillips

I normally don’t give five stars, but this is pretty close. The service was excellent. Dylan was professional and very courteous and forthcoming. Kat was professional and courteous as well. I had to change my schedule and was surprised to get same-day service. A pleasure doing business with this company.

Chris Winters

The service was quick and got our door working again, which is great. I'm knocking off a start because the price for this service was pretty high for such a simple job.

Catherine Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called at 11:50am on Sunday and they were at our house by 12:50. Pat was very honest and gave us several options on fixing our door. Once we agreed on one, he was done in less than two hours. I highly recommend.

Roger Wolf

The interaction between myself (homeowner) and the tech was quite positive and professional . I give this gentlemen high marks. Office CSR,s were courteous, helpful and kept me updated on progress of project.

T P54

Very pleasant technician. We had a broken spring, not a big deal except we needed it fixed asap, which he did. My issue was the estimate procedure. He put all parts and labor to hang a door minus the panels, close to $2K. Price was more than we paid for the door. This is a single door with a torsion spring. Cost for spring is under $100, average price around $60.00. Tech was here no more than 1.25 hrs including 20 minutes to write the crazy estimate. I was expecting a service charge, couple hours of labor and parts. Evidently they don't do jobs that way. Total price was over $500.00. They are at the very top of the scale for spring replacements. They gave me an estimate and I accepted it but by then it was to late get someone else to do the job that day. My advice don't let time over rule your wallet.

Carl Roush

I definitely wasn’t expecting a total replacement of my garage doors replacement with the springs but they were very clear and transparent as to what my problem was so with that being said they were very helpful in getting my situation fixed.

Joe Pusateri

Damaged garage door on Sunday 8/24 and called Precision immediately. Rep came out that early afternoon and gave estimate and said they would be out Monday. He informed me that my garage door was in stock and had installers available. There were 2 cars stuck in the garage. Called service dept mid-morning to see if anyone would be out. Response was they will call you. Waited all day for the call and did not hear from anyone until 5:00pm. The gentleman told me someone will be out on Weds. but he said they will try to get out Tuesday, if possible, he would call one way or another on Tuesday service, no call. On Wednesday morning Joe Williams called and said he would be out in 20 minutes, and he was. Joe did an outstanding job. We talked during the installation and got to know Joe well. 5 Stars for his job. If you promise same or next day service, you should keep your word. Joe P. from Delaware, Ohio

Ted Goodman

Tim Tomlinson did a great job of inspecting the door system and going over pricing and doing a spring repair

renee coil

Great service but overpriced. Had 2 cables replaced. Took him less than 10 minutes and paid $275. They probably paid $20 for the cables.

Larry Bowman, MSgt USMC Retired

Work and professionalism beyond compare. May be a bit pricey but well worth it in the long run. Highly recommended.

Marjorie Brant

Bob , our technician, was knowlegable, helpful and courteous. He got right to work and did a great job. Very satisfied.

Neel R

The garage door needed new cables, and the repair technician did an excellent job. I’m very happy with the quality of the work and the final outcome. However, the initial quoted price for the cables and rollers was nearly three times higher than what I ultimately paid after negotiating. While I wish I hadn’t needed to negotiate so much, I am satisfied with the service overall.