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Garage Door Repair Reviews in Columbus (Page 8)
Precision Garage Door of Columbushas received 7571 reviews, averaging 4.90 Stars:
Grove City, OH
Dublin, OH
We had a very small issue. Received same-day response. Tech was great guy, clearly knew his stuff, took only 5 minutes to fix it so discounted the "usual" charge significantly. This is the quality of technician and service one hopes for from a home service company.
- C L Huddleston
Columbus, OH
Excellent, on-time, and quality service provided by your technician, Trey, who kept us fully informed about the condition, age, and performance of our existing and replacement garage door systems.
- Don Brown
Product:
West Jefferson, OH
Our technician Tregg was wonderful. He was very professional came in looked at the situation and gave us options to choose from told us exactly what we would need and pricing for everything. He gave us his advice but let us choose on what we wanted to do. He went straight to work and was done in a very timely fashion. I would recommend Precision Garage Door to anyone needing repairs.
- Kim Pettry
Product:
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Pros: Arrived on time. Cons: Lack of transparency and inconsistent communication. I was initially told my existing lift system could not be repaired and was quoted nearly $3,000 for a full replacement. Based on that information, I felt pressured into moving forward. However, the work was ultimately completed for $500, which raises serious concerns about how the original quote was determined. Toward the end of the service, the technician mentioned that the real issue was a broken spring—and that they didn’t have the necessary parts to fix it. This was never clearly explained upfront. Had I known, I could have sourced the parts myself and potentially avoided replacing the entire system. By the time this was clarified, the replacement had already been installed, leaving me with little recourse. I’m also concerned about the quality of the new system, as it appears lower-grade and I’m not confident it justifies the cost. Overall, the experience felt misleading and left me questioning both the necessity of the work and the company’s pricing practices.
- Leela Vinod Cudapah
Lewis Center, OH
Pros: Arrived on time. Cons: Lack of transparency and inconsistent communication. I was initially told my existing lift system could not be repaired and was quoted nearly $3,000 for a full replacement. Based on that information, I felt pressured into moving forward. However, the work was ultimately completed for $500, which raises serious concerns about how the original quote was determined. Toward the end of the service, the technician mentioned that the real issue was a broken spring—and that they didn’t have the necessary parts to fix it. This was never clearly explained upfront. Had I known, I could have sourced the parts myself and potentially avoided replacing the entire system. By the time this was clarified, the replacement had already been installed, leaving me with little recourse. I’m also concerned about the quality of the new system, as it appears lower-grade and I’m not confident it justifies the cost. Overall, the experience felt misleading and left me questioning both the necessity of the work and the company’s pricing practices.
- Leela vinod Cudapah
Pataskala, OH
Great service. Robert Cremeans was ver professional and went the extra mile.
- Susan Mahoney
Circleville, OH
Service person was very friendly and knowledgeable
- Harold Cullum
Columbus, OH
I had an estimate for double door installation. Alana did a good job with the estimate and information
- John McFaul
New Albany, OH
Fast response time and great service!
- Nick Kervin
Westerville, OH
Could we please get a copy of our invoice and payment receipt.
- Jennifer Priwer
Dublin, OH
Zach is a good rep for your company. He explained changes and adjustments that I needed and those I could opt in or out for now or later. My door is much quieter and it’s good to know that it has been thoroughly serviced .
- Alicia Wagner
Columbus, OH
Reviewed/read other reviews and the BBB reviews, heard the company's advertisements... Choose this company based on the reviews. Phoned and made the appointment for same day, customer telephone rep was polite and courteous. Technician, Malachi Strickland, arrived within window of appointment, was very professional, helpful and easy to talk with-explaining everything including answering questions; thank you. I would recommend the company to others.
- Rebecca Haberkamp
Product:
Columbus, OH
nice perople, knowledgable and worked with me on the end product.
- Nancy Vogel
My service today was done very professionally. The installer Bradley was very courteous and very well knowledged. I did a fantastic job explaining everything that needed to be done and also working with us on total amount due.
- Lisa Casey
Reynoldsburg, OH
The problem with the garage door was fixed. Everything needed was available to the professional. Very friendly. Easy to talk to. I would recommend Precision Garage Door to friends and family. Garage door works great!
- NL Stein
Hilliard, OH
Used them Before and liked their service.
- Earl Gates
Westerville, OH
Timely and informative.
- Kenton Keeslar
Columbus, OH
Great experience! Same day service. My technician, Imani, was amazing…..so knowledgeable, confident, friendly, professional. I highly recommend this company and Imani!
- Becky K.
Product:
Hilliard, OH
I would highly recommend Precision Door for any garage door repairs you might need. Their customer service was friendly and scheduled an immediate appointment. Zach showed up on time and was very knowledgeable and professional. He fully explained the problem and gave me options to fix the door based on my budget. Overall, Zach did a great job and thanks to him made my day more pleasant!!
- Mary Thompson
Product:
Lewis Center, OH
Thanks for fixing my garage door, Matt is very professional, definitely keep your in mind for future reference.
- Hall Teing
Great experience. Fast and affordable. Would definitely recommend
- Keith Powell
Newark, OH
On time, professional, job well done without a hitch….perfect!
- William Cashdollar
Product:
Dublin, OH
Very professional, knowledgeable. They were on time and had excellent communications with us.
- Daniel Schneider
Pickerington, OH
Mike was my technician and was punctual and very professional. He explained the process and other repairs to consider. I was very pleased with the service.
- Mark Williams
Columbus, OH
Amazing service with prompt response and a thorough evaluation of my garage door mechanics and safety. Smart and professional, efficient and helpful- I really appreciated Matt’s help in getting my garage, all openers, and car settings working better than ever. Highly recommend!
- Lee Shackelford
Powell, OH
Loved that all the repairs, including the original issue related to broken spring(s), could be done in one visit/same day. This is very convenient for folks who need work done quickly and have limited time due to work, kids, etc. Cameron was very nice, pleasant, and professional! He explained what could be done, what was necessarily needed now, and what wasn't, and some of the ins/outs of the whole garage door function.
- Glenn Donaldson
Radnor, OH
Malachi was very professional and respectful. He was efficient and did a great job. Thank you, Malachi.
- Ed and Rose Long
Millersport, OH
Thank you for the quick response on a Sunday afternoon. The technician was a nice young man who was very courteous, and professional and resolved the problem in no time.
- Debbie Edwards
Our garage door opener was 30 years old and needed replaced. We had no idea who to call. We saw a commercial for Precision Garage Door Service on TV and scheduled a next-day appointment. Matt E. showed up on time ready to go. Within 3 hours he had the new opener installed and had rebuilt all the moving parts. Matt’s very personable and a great ambassador for the company. Five years later there was a sudden screaming sound while using the door. Matt returned to find some hinges needed replaced. He did that, performed a tuneup and left us with scream-free door again. We’re very satisfied and highly recommend Matt and Precision Garage Door Service.
- Kurt Ludlow
Mechanic was very pleasant and professional,did a great job very respectful
- Catherine Akuffo