Read what people are saying
about Precision Garage Door

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

- Phyllis Fargo

They came out the same day! He installed a keypad for our garage and it works great. Good price, too!

- Linda Hulteen

Very prompt polite and respectful

- Jim Grimes

Joe was the technician. He was great. Very congenial and professional.The garage door was putting too much weight on the springs. It was over 20 lbs. Joe was able to adjust the pressure so the weight was a little less than 8 lbs. Precision had replaced the springs many years ago and at that time they offered a lifetime warranty on the springs. Joe was able to adjust the pressure on the springs as part of the warranty even though the springs were not broken. I have the original purchase receipt to verify the lifetime warranty.

- Sam Torre

I once went with another contractor and that was a mistake. Precision always does the job the right way and prices are reasonable. they let me know ahead of time what repair is needed and the options to replace or repair. Also the response tine is amazing.

- Bonnie Lewis

Walker did a fantastic job, diagnosing my problem and addressing it I appreciate the rapid response in his arrival and his knowledge and expertise were admirable. Five stars for you.

- Craig Smucker

This is the 2nd time we’ve used Precision Garage Door of Columbus. We were just interested in having them do a tune-up and check the weather stripping. Great company to work with, and Tom the tech was knowledgeable and courteous. Highly recommended!

- Richard Toomey

Tom was professional and courteous. He did an excellent job. Thanks. T. Hood

- Terry Hood

Very professional, friendly and informative.

- Joe McLaughlin

Fantastic job as always. Just needed keypad replaced, but you've replaced both opener and door in past. Great staff, efficient service and reliable products.

- Linda Flynn

Online scheduling was easy. Technician was on time, explained services performed. Replaced keypad. Very professional. Would call again and highly recommend.

- Mike Grayson

Precision sent someone out in less than 24 hours. Our technician Matt explained all the repairs and had the parts on hand.

- Laura Bailey

Your company has always taken care of my garage door and I've always been very satisfied with the work done. Matt Eberly was professional and explained what and why any work/replacement needed to be done.

- Connie Berry

Joe arrived today ahead of schedule (after checking with me) which I was grateful for, and was courteous, professional, and knowledgeable. He gave me 2-3 different options and I chose the one that worked best for me. I appreciated his candor and honesty regarding the repair. I used to be with another company where the owner retired and sold it to Don’s and although I have tried them once, I was not nearly as impressed with them as I am with Precision. I am now a loyal customer. Thanks, Joe!

- Patty Coughlin

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

- Michael Keenan

So this morning I discovered a spring had broken on my garage door and was definitely going to need replaced. After a quick on line search I selected Precision based on the many positive reviews. I elected to call rather than do an on line booking as it allows you to begin your assessment of customer service right away. I must say that everything from my initial conversation to the completion of the repair was both courteous, professional and certainly exceeded my expectations based on today’s level of service. The technician was outstanding and provided me with several options from just replacing the broken spring to replacing some of the other 22 year old parts. There was no pressure to fix anything other than the broken spring and I could have opted for any or all the recommended parts. The whole process was so professional I decided to replace all the recommended parts on the door as well replace all the load bearing parts on my second garage door. I received excellent service from start to finish and would definitely recommend Precision to a friend.

- Mike Everhart

I called Precision Garage Door of Columbus to repair a garage door spring that broke. I chose Precision because of their excellent on-line reviews and I am glad I did. Precision technician David Morgan arrived promptly. He thoroughly inspected the garage door and he clearly explained everything to me. I authorized the service to be performed and the garage door was repaired. The charge was reasonable. David Morgan did an excellent job and I highly recommend both him and Precision Garage Door of Columbus to anyone who has a problem with their garage door.

- Harold Flagler

Spring broke, and I was concerned about getting a quick repair. Precision came out same day and the garage springs and other needed parts have been replaced. I am very satisfied.

- Lisa Peck

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

- Jordy Ventresca

Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.

- Jonathan Swartz

JC was excellent today. Explained everything, showed me every item that was needed, provided clear pricing. Thank you for your assistance and professionalism.

- Tiffany Chinn

I am pleased with the work on my garage door. I chose Precision because you were recommended by everyone I talked to about it. Mr. Mason seemed extremely competent, and I appreciate his manner and willingness to help me understand what needed to be done. I will recommend Precision to my friends and family.

- Ann Wilson

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

- Fred Lascheid

Sarah was excellent from start to finish. She was thorough, professional, and very knowledgeable about the products. She walked me through every detail of the door, including specifications like the steel gauge and thickness, and explained the differences between the two options she quoted. She answered every question I had, and I had plenty, without ever making me feel rushed or pressured to decide on the spot. In fact, she was the one who suggested leaving a brochure for me to review and then following up by email with the estimates, which I really appreciated. Overall, Sarah made the process easy to understand and comfortable from beginning to end. I left the appointment feeling confident that I had all the information I needed to make an informed choice.

- Maurice Perry

I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.

- Sandi Rockwell

My spring broke on the right side door on Sunday. I was going to try to fix myself, but I decided to call Precision. Danny Quinn, the technician, arrived about 30-45 minutes, and worked out a price and gave me an option on the payment. Danny did a great job getting me back up and running in no time at all. Professional service. Thank you.

- David Anthony

The website was so easy to use and set an appointment. The service technician was personable and explained everything needed to fix our garage door and make it better than when it was new. He clearly explained the options and the cost for each. Then he did an awesome job completing the work and cleaning everything up. Showed that he was well trained in customer satisfaction.

- James Staeck

This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.

- Chris J

Very professional. Explained all my captions and I selected what worked for me at this time. Will call again in the future

- April W

Great overall experience. Responded in a timely manner, courteous service technician, and the job completed!

- Kevin Eckenrode