Read what people are saying
about Precision Garage Door

Great service! Professional! Job well done. I especially appreciated Chaney who explained everything well and went well beyond what was asked.

- William Miser

Bob B. the tech was amazing. Prompt, thorough, frank/honest, pleasant and extremely helpful overall. I confess I know little about garage doors and thanks to Bob I am a lot smarter. Although the repair required more than I had thought was required, after reviewing the condition of the door it was obvious that everything Bob pointed out had to be addressed or a disaster may have occurred later.

- Angela & Mark Fratus

Rep was on time and totally professional and knowledgeable about my problem. He was able to explain what was happening and corrected quickly. He also explained and gave me a can of the lubricant I needed for the joints and other systems. This young man is what all companies need that make house calls. I wish I could remember his name.

- Denise Mooris

Dave was very nice, courteous and patient with me. He fixed my problem in a timely manner. Would I call precision again, probably not, because I was shocked by the initial estimate of over $2000.00! I definately should have shopped around! As a retiree on limited income I only needed the springs/cable replaced and told him I had a set amount I can afford. No Senior discount was offered either.

- laurie walker

We had used Precision Door Services years ago for garage door springs replacement. When the door started to drop with a thud, we decided it needed attention. The young man, David Morgan, explained our options and we selected to have the door reenforced and new springs. He was courteous, helpful, knowledgeable and went right to work explaining we he went to my husband. We are very satisfied and will continue to be a loyal customer.

- Pamela Harrison

Happy with the installer and his explanation of the problem. My only issue was that when you sign with your finger nail you do not get a copy of the paperwork. I thought it would be on the internet the next day but it wasn't. I called the office and after 2 calls I was sent the paperwork I needed.

- Mel Walcutt

Technician was very polite and knowledgeable. Very pricey repair -I would definitely get a few estimates before moving forward next time . Prompt service but again very pricey.

- Susan

Showed up on time with a call ahead of time, was done very quickly and all cleaned up . Gave a good explanation of costs ahead of doing the work and all worked perfectly! Great job.

- Richard Baylor

I had Precision Garage Door install two new openers for me in December of 2022. The technician (Walker) suggested the belt drive units. They are fantastic... smooth operation and quiet. Today (8/12/25) I called about one of the openers making a noise. I was told that a technician would be at my home later in the same day. Fantastic! Walker showed up before the end of the scheduled time frame. He listened to it cycle one time and said "I know what that is". It was a bearing in the track. Walker was right on the money. He had the part on his van and had it replaced and working like new in just a few minutes. And the part and labor was covered by warranty. Walker is very knowledgeable, very friendly and extremely considerate of our property. He is a very nice young man. I would recommend Precision Garage Door to anyone needing this type of work done at their home. Thanks for a job well done.

- David Brown

Matt Eberly was awesome!!!!!!!!!!!!!!!!!! He was honest, clear when explaining the different parts and all my options. He worked efficiently and was so professional!

- Andrew Theado

I have stayed with using Precision Garage Door Service ever since I had to replace my opener in 2022. The technician we had was Patrick Milligan. A nice guy, and very knowledgeable. He installed my opener in a very, very cold day in the winter. And just recently I needed help with the key pad, and he came out on one of the hottest days this year, and quickly took care of my problem. Thank you Patrick, and Precision Garage Door Service. I hope you remain in business for many, many years to come.

- Kenneth Adams

Outstanding technician Mr.Farrington. Our 18 year old Sears Craftsman 1/2 hp single garage door opener motor stopped working correctly. Dylan had everything he needed on his truck to replace and install new opener, rail, two wall units indoor and outdoor and two new push button controls for his and her car. I called Monday around 01:30pm hoping for a Wednesday or Friday appointment. Girl in office offered up an opening today Monday from 04:00pm - 08:00pm. Of course I said today. After working three hours in hot hot garage we now have a perfectly quiet working perfect garage door opener. Yes my wife talked to him as he was working which stretched it out a little but I couldn’t be happier. Thank you Dylan. Pleasure meeting you. I hope all your technicians at Precision Door are as friendly and professional. Yes replacement cost was a little expensive but it needed done. Thanks again for a professional repair. Jeff.

- Jeff Appel

Nice Job! Really enjoy how quiet it sounds.

- William Lust

Very professional and knowledgeable with his work ethics and also had all of the correct parts. Would recommend to anyone that would ask me

- Elino Julian

I purchased a new garage door opener in 2022 and the key pad kept having to be reset with a code all the time. I never called about it. Just reset it myself. Well recently 8/2025 I couldn’t reset it and the garage button it code box didn’t work so I called precision and they came out replaced it for free and got it working great again. Also tightened up some bolts on my door. Tech was really friendly. Would use them every time.

- Debbie Holt

Spring busted on our garage and the technician came right out and offered us a quote, which we accepted not expecting to be taken advantage of. They completed the job fast and the tech seemed very good. However, I uploaded the receipt into ChatGPT and was told “you paid at least double the going rate for Columbus” among other negative feedback about our bill. I researched around and other companies quoted 2-3x less than what this company said. Did not anticipate predatory, used-car sales tactics from a supposed reputable company. Will never be using this company again

- Richard

Tim Tomlinson was excellent! He got everything assessed and estimated and then fixed in half the time I thought it would take. He was very professional and left things neater than he found them.

- Jason Allison

So fast and on a Saturday too!

- Tom Edwards

I purchased my garage doors from Precision anytime I have an issue they’re always very quick on coming and resolving the concerns. Very good customer service.

- Rick Reames

Good service on time

- Jim Gruneisen

Techs helpful and experienced, Found problem right away.

- Lynda Mudre

What can I say. It was very seamless from booking an appointment online to having the job done. Jacob Jones(our installer) did an awesome job!!! We talked nearly the entire time. He answered any questions I had. Taught me plenty. Even about up keep. Really nice guy! If we ever have an issue again with our garage door(hope not). We'll call Precision. Its worth it. Jacob also didn't try and up sell us. He explained our options in detail and we went from there. If you have a problem with your garage door and cant fix it yourself like us. Just call Precision. Pretty simple....

- Robert Kohler

Precision (Jacob - "Jake") was outstanding. The service was performed within 3 hours of my phone call and everything was completed and repaired exactly as needed.

- Mark Steich

Ran a Scam on a Senior Citizen. Overcharge me over several thousand dollars.

- Ken Maykowski

Precision Doors came on the same day we called for an estimate. The service technician notified us before his arrival, was prompt, courteous, and professional. His attention to detail was exceptional. We have used Precision Doors on two other occasions and highly recommend them for service and quality.

- William Parker

Our service man was great. But had to charge $110. This is outrageous. It just needed re-programmed. If I had gotten a smarter person on the help line, he could have walked me through doing it myself. I feel ripped off by Precision.

- Mark Miller

Your guy was very knowledgeable and very polite fix my problem in just a few minutes. Will definitely consider precision garage door when I need to replace my existing door.

- Charlie Roth

Tom did an excellent job. Prompt service and nice guy.

- Carol Shafer

It was very easy to register on-line for an appointment and the serviceman was able to be at my home the next morning. Daniel was the serviceman and he called to let me know he was 30 minutes out. Upon arrival and his synopsis of the situation, he explained that I needed a new spring and ball bearings because what had been put on five years ago was not the appropriate size for my size garage door. He gave me the estimate and completed the work within one hour. I was very pleased with overall response and the service.

- G. Fuhrman

Extremely fast, courteous service. Would not hesitate to recommend to friends!

- Kay Johnson