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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 142 reviews, averaging 4.02 Stars:
1 2 3 4 5
Review:

I saw your ad online and you’re high rating so we called you based on your website

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Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
Review:

One of our door springs broken trapping a car inside. I called at 9:30PM - tech was there at 11:45AM the next day for a promised 12-4PM repair window. Tom the technician was very friendly and got our broken spring fixed quickly. I would have Tom back any time. Probably a little more expensive than I would have thought (that is why only 4 out of 5 stars), but overall a very smooth process with good people.

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Tom Palmer Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom Palmer
Review:

quick response time. Tech explained repair options. My only complaint is the cost. I felt a little on the high side. got new opener, door springs and rollers a nd outside keypad.

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Gary Lemaster Service Provided:
Garage Door Opener Install

Product:
Springs

Technicians: Gary Lemaster
Review:

Same day service. Matt was awesome. Work was exceptional. Just thought a little expensive for what I had done. I would use and refer them .

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Matt Eberly Service Provided:
Garage Door Opener Repair

Technicians: Matt Eberly
Review:

Tech was super nice my door is actually working better than it has since I've lived at my residence.

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David Crowe Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Crowe
Review:

It has been about 10 years since I needed a garage door company, but I reached out based on a Google search and some clients reviews. Overall, I'm very satisfied with the work. Your techs gave me pricing options and completed the work. I think your quote was a little high. I also want to recommend a quick call or text from the techs if they are running late. I would recommend your service to my friends.

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Matt Eberly Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matt Eberly
Review:

My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams

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A Response from: Jim Rapp

Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
Review:

Great service and friendly service person who knew what the problem was right away.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Walker helped to get my garage door back up and running as well as perform some much needed maintenance to ensure the system continues to run smoothly and safely.

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Walker Furhpas Service Provided:
Garage Door Repair

Technicians: Walker Furhpas
Review:

Walker was great! Extremely personable and didn't hard sell me on anything I didn't need. We would definitely call you again!

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Walker Furhpas Service Provided:
Broken Garage Door Spring Repair

Technicians: Walker Furhpas
Review:

Would recommend them. Were friendly, professional, and knowledgeable about our problem and potential options. Also, provided tips on basic maintenance and things to look for

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.

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Service Provided:
Garage Door Opener Repair

Review:

Arrived on time and no problems with the service we ordered

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Garage door repair-I thought for 1605dollars I should have gotten a new cross shaft for the springs instead of using old one. The tech put a reinforcement Brit on that he said he wouldn’t charge me for clearly he did 135.00. I don’t like surprises.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We are very satisfied with service from your company. It started with a well-prepared customer service rep taking time to understand our needs and get the right person to our house same day I called. Technician quickly diagnosed our inoperable door and proposed cost-effective solutions. Multiple problems were then physically resolved in a timely manner without replacing Genie opener or the door itself.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I’m pleased with my 8x18 garage door and opener installed 2 1/2 years ago. Installers were professional and did a good job. My only concern is my springs wore out in 2 1/2 years under normal use. Time will tell if the springs where under sized or defective.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

My garage door stopped working, of course the car was in the garage. Called Precision on a Saturday night the service man, Tim, was there before 10 the next morning. He gave me two options, fix everything, or fix just what was broken. I wanted everything fixed or replaced if it was worn or broken. He completed the work in a timely fashion and left no mess. Made sure the door was working properly before he left and put in two new light bulbs in my garage door opener. Would recommend Precision to others in my condo community.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
Review:

The service was amazingly fast and the quality of the work was excellent. My only complaint is pricing. $800 for a new 1/2 hp opener seems to be to much.

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Alex Eliopoulos Service Provided:
Garage Door Opener Install

Product:
Opener

Installers: Alex Eliopoulos
Review:

no issues...very pleased with techs & their attitude & work

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David Crowe Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Crowe
Review:

I would have given this review 5 stars, but I have to say the only thing I'm not impressed with is the repair cost. It was extremely expensive to fix at over $ 1200. I realize not every repair is the same, and not every garage door is the same - but we had a little sticker shock when we were told how much it would be. We really didn't have time to call around for more quotes not knowing if they would have everything they needed as well as availability. We needed to get this done asap because we couldn't get our cars out of the garage. Now for the pros, there are several: The service, the friendliness of the person that came by for the repair, and the 7 year warranty make it all worth it though. Also, he came with everything he needed to fix our garage door and was punctual and polite.

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David Crowe Service Provided:
Garage Door Repair

Technicians: David Crowe
Review:

very good with repair,new door price was a little high but reasonable for the fast service.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

Very nice tech. Was on time and got the job done in a short time.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Technicians: Tom Palmer
Review:

They called back to set appointment up immediately, tech showed up professional and knowledgeable. The ONLY downfall was they were a bit pricey. Otherwise completely satisfied.

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David Crowe Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Crowe
Review:

Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Quick Service a little expensive though good guarantees

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Ead Albast Service Provided:
Install Garage Doors

Product:
Garage Doors

Managers: Ead Albast
Review:

Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane

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Service Provided:
Garage Door Repair

Review:

The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne

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Alex Eliopoulos Service Provided:
Garage Door Repair

Product:
Springs

Installers: Alex Eliopoulos
Review:

The office staff and the Technician who performed the needed repairs were very professional and helpful. I recommend Precision to those who are in need of repairs.

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Service Provided:
Garage Door Repair

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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230