Garage Door Repair in Columbus Metro Area - Page 3

Joe Pusateri

Damaged garage door on Sunday 8/24 and called Precision immediately. Rep came out that early afternoon and gave estimate and said they would be out Monday. He informed me that my garage door was in stock and had installers available. There were 2 cars stuck in the garage. Called service dept mid-morning to see if anyone would be out. Response was they will call you. Waited all day for the call and did not hear from anyone until 5:00pm. The gentleman told me someone will be out on Weds. but he said they will try to get out Tuesday, if possible, he would call one way or another on Tuesday service, no call. On Wednesday morning Joe Williams called and said he would be out in 20 minutes, and he was. Joe did an outstanding job. We talked during the installation and got to know Joe well. 5 Stars for his job. If you promise same or next day service, you should keep your word. Joe P. from Delaware, Ohio

Ted Goodman

Tim Tomlinson did a great job of inspecting the door system and going over pricing and doing a spring repair

renee coil

Great service but overpriced. Had 2 cables replaced. Took him less than 10 minutes and paid $275. They probably paid $20 for the cables.

Larry Bowman, MSgt USMC Retired

Work and professionalism beyond compare. May be a bit pricey but well worth it in the long run. Highly recommended.

Marjorie Brant

Bob , our technician, was knowlegable, helpful and courteous. He got right to work and did a great job. Very satisfied.

Neel R

The garage door needed new cables, and the repair technician did an excellent job. I’m very happy with the quality of the work and the final outcome. However, the initial quoted price for the cables and rollers was nearly three times higher than what I ultimately paid after negotiating. While I wish I hadn’t needed to negotiate so much, I am satisfied with the service overall.

Angela Guida

Top notch work at a TOP PRICE.

Tia Coleman

Fast, friendly, informative. I appreciated the first driver calling to let me know he was running late and instead of making me wait, mostly because we also ad something else going on at the same time, he found another person to come. I would recommend Precision to anyone.

Mel Walcutt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Happy with the installer and his explanation of the problem. My only issue was that when you sign with your finger nail you do not get a copy of the paperwork. I thought it would be on the internet the next day but it wasn't. I called the office and after 2 calls I was sent the paperwork I needed.

Susan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very polite and knowledgeable. Very pricey repair -I would definitely get a few estimates before moving forward next time . Prompt service but again very pricey.

Matt Tillett

Tim provided excellent service, very efficient and helpful laid out the possible choices for getting our door working again and preventing future problems. We found his work exemplary and he was very pleasant and friendly.

Danny Adams

The technician was very knowledgeable, very proficient, really nice man who explained everything.Yeah David was really a great representative of your company and thank you so much.

Bill Klussmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and professionally performed by Dominic.

Na Cl

Great service, knowledgeable, professional and took extra time to explain process

Nathan Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was professional, a real pleasure to meet and work with. Highly recommend for garage door needs

Dannelle H

The technician (Mohamed) came out to give me an estimate right away and explained what was going wrong with my garage door. The estimate was very reasonable and lower than two other companies. The problem was with scheduling the installation. Although the office took my messages and texts, the door department took more than a week to call me back. The installer (Alex) was friendly and did a great job. Overall, I'm happy with the experience and excited about the new door.

michael monahan

Walker was fantastic. Saved me from cancelling Precision due to their logistics. Once I spoke with Walker we moved ahead and he did a remarkably good job. Precision should be thankful they have him

Nii Okaija Bishoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech was very friendly and helpful. Job completed successfully and on time. Charges seemed costly considering repairs/replacements made.

Rick Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe Worley took care of my garage door opener problems today. Professional, courteous, and timely. Thank you.

A Ringel

Would recommend, but they are expensive for parts

Leon Dungey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TREVOR WAS VERY PROFESSIONAL AND TOOK THE TIME TO ANSWER ALL OF MY QUESTIONS

M k Starling Kathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciate the fact they were open on holiday weekend. Scheduler was courteous and made a prompt appointment that day! No extra charge. Technician called advised a a realistic arrival and was there in no time. Assessed problem and resolved it record time. He was pleasant and professional. Prices were reasonable. Defiantly comfortable calling for any further services needed.

Susan Arns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would have given a 5, however I haven’t received a receipt for the work. Techs were on time, did excellent work. Supposed to have a warranty, but I have received no documentation to validate the installation or the purchase, or the warranty.

Pat Pace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was extremely professional and polite. He explained everything to me and even took time to speak with my daughter on the phone. He worked to get the cost down as low as he could. I still feel the cost was probably higher than some other companies, but a friend recommended you and I needed my door fixed. I am a fairly recent widow and learning to do these things that my husband used to do is, at times, daunting. Thank you for coming out so quickly to help.

Dorothy

The tech was very friendly, knowledgeable and professional. Quick service but pricey.

Standard Prototyping Ideals

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, same day service, at my business. The technician was friendly and knowledgeable. After receiving an estimate of over $2000 to replace my opener I was not happy, but after the tech contacted the office, I received a price of $1000 that I thought was fair enough. I would offer 5 stars, but having to play a silly pricing game turned me off!

JOSEPH CAPO

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

MUHAMMAND WAS VERY FRIENDLY AND DID A GREAT JOB. I THINK HE IS THE BESTS!!!!!! BUT, THE PRICE WAS MORE THAN I EXPECTED!!! NOTHING TO DO WITH MO'S PROFORMANCE

Doug Fichtner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician did good job of analyzing the existing garage door insulation to make sure a satisfactory repair could be accomplished. He was able to work around a tight situation to modify the existing lift mechanism. Only negative was the $700+ for approximately 2 hours labor and parts (2 pulleys, lift bar and coil spring)

Scott Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed springs replaced due to one breaking. The technician did a great job inspecting the door and all components. He was able to quickly replace the springs and get the door working great. The pricing was a little painful but it was worth not having to do it myself.

Thomas W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny was very knowledgeable and friendly, and I would recommend him for any future repairs. As for Precision's pricing, the parts were ridiculously overpriced. As for ratings, Danny would get 5 Stars and Precision's pricing would get a 1 Star.