Garage Door Repair in Columbus Metro Area - Page 27

Lawrence Rinehart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A AI search told me you were the top rated company in our area. Pros: The service tech that came out and ended up doing the work was topnotch. He was extremely knowledgeable, professional, and efficient. The product seems to be very good quality and the five year warranty is good. The tech was glad to patiently answer every question I came up with. Cons: I had the spring system and the opener system replaced. I’m confident that was appropriate. However, your prices are at the top of the scale for our area. I had done my research and knew that about the pricing before I approved the job. The great performance of the tech prompted me to approve the job even though I knew the price was at the high end of the scale.

Stacy Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zack was friendly and arrived within two hours of my call. I had backed into my garage door and one of the rollers came off the track. Zack fixed it quickly and made sure the springs had not been damaged. I will call Precision again if I need to.

Dan Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person was very polite and listened to my concerns. He was very easy to work with. He fixed the problem I was having with the door opener and suggested some additional items to improve the door opening and closing. Thank you!!

Dale Mccampbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent and professional service from a truly great company!

Tim & Mary Hopmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and the service provider was helpful and polite. They offered more than I needed just then, but there was no pressure on the sale. I would give it a 5 if they had not put me through the process of turning down that offer, but still pretty darned good.

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service. No after hours charge, just showed up after 6 when I called. Fixed a completely broken garage door in about an hour. Technician was fantastic.

Ryan & Liz Finke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, respectful, and complete service within 4 hours! Very happy with the quality of work and professionalism.

Tom Temple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

March 30 and 31 your tech Brad was here at my home for service, originally to give me an estimate to replace the garage door trim, which I did not have replaced when your company replaced both my garage doors in April, 2024. Instead of just providing an estimate for the trim, Brad took extra time to do an inspection of the doors, and in doing so discovered that insufficient springs were installed with the doors in 2024. He explained that over time this would result in the garage door openers failing much quicker than they should because they were lifting much more of the weight than they should. Your company approved Brad repairing this issue at no charge to me. Brad also made a repair on a connection from the door to the opener, resulting from this added strain. Today Brad was back with the trim, installed it, caulked and cleaned the trim, and applied a little paint to the nails. Brad did an excellent job, was courteous, efficient, and demonstrated attention to details and concern for the customer. You should somehow reward him and keep him around as he is a great representative of your company.

Connie Cheuvront

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If you want great service and a fast response call Precision. Have used them 3 different times and the Techs are always polite and experienced. Thanks Tom for a job well done today.

Ross Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph is fantastic! Two great services with him. Great communication and works hard to provide good value to customers

John Uible

Matt Everett was good to work with. He explained everything well and gave us several options - he was very professional. Installed the new genie system in less time than he estimated.

Jerred Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was so nice to find out that my warranty was still good and my tech got to my house quickly and fixed it and saved my wife and I motorcycle ride.

Deb's Doll Room

Friendly efficient. I highly recommend

Bryan Berkenbile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called and a technician came out and fixed multiple issues with my busted garage door. The technician’s name was Cameron. He spoke well, was knowledgeable, skilled, and honest. He evaluated the door and then reviewed multiple repair options ranging from doing just what “needs” to be done, to what “should” be done, even to complete replacement. I felt comfortable discussing options with him. No high pressure sales tactics and no nonsense when explaining the likely reasons for failure. My garage door runs better than ever less than 6 hours from my original call. Thanks Cameron and Precision Garage Door Service!

David Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, this is David Bowman and I’ve been totally satisfied from the initialphone call to the office and for the prompt service that I received. Jacob was very well professional and explained everything to me and everything was done the timely manner I couldn’t have asked for better service again thank you so much. I will definitely recommend you to anybody else.

Jeff Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a great job! They arrived during our scheduled window and gave me a call to let me know they were on the way. Our technician (Imani) was excellent! She answered all of my questions, explained everything they offered, and provided the pricing as I considered various options. The job was completed within 3 hours as promised and we walked thru anything that I needed to know, including set up of the phone app. It was a good experience overall and I am happy with the results.

Jordy Ventresca

Garage door spring/cable broke in the afternoon within a few hours Tom repairman arrived to fix break. Finally found ? Decided to buy new plastic door he said if I were his grandmother that is his recommendation. Friday William spent hours installing new door even put a part in the Genie. House built 1820 in Worthington Historic District on National Register my husband would turn over in his grave if he saw what I bought. Called Saturday told operator I need to change door to wood.

Deshawn Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The mechanic was extremely helpful! Went above and beyond to provide me with some much needed information. Was upfront and honest about everything. I never felt like I was being scammed though I do feel like the price was high. Was considering giving 4 stars for that reason but the mechanic deserves 5.

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very insightful and easy to work with. Top notch employee for Precision.

Peter Krug

I worked with Jacob and he was a true professional. Clear communication combined with timely execution made this an easy experience from start to finish.

Karen T

I appreciate the quick reply to my problem and solid resolution.

Kurt & Joan Swarts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to get a same-day Sunday appointment for some issues with our garage door opener. The techs were friendly, professional, and knowledgable and completed the work timely and left the work area clean. We definitely recommend Precision Garage Door to anyone who asks.

Rick Grubbs

NEIGHBOR had work completed by your team on Saturday afternoon AND our garage door controller could then operate both home’s garage doors. I would say this was a safety issue. We called Friday night and twice more on Saturday morning. We asked for a simple call back from a manager of the techs on all three calls. No responses. Finally on Saturday afternoon a tech arrived and had to reset and reprogram all of our devices. This still allowed our controllers to operate BOTH GARAGE DOORS. the techs then went over to our neighbors home and reprogram their units.

John Morgan

Brad showed up when expected. He analyzed what needed to be done to get the garage door back in operation. Communicated what elements of the repair were crucial and what were optional. Completed the job in the estimated amount of time. He was knowledgeable and professional. A very good experience start to finish.

devon morgan

They listened when I told them what I want the work likes good they were quick but best of all good customer service

Long Le

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He did showed up at my house on time and finished the job very quickly and so professional. He did meet my expectation and replaced any part what I needed. Thank you very much for his help to made my garage door working very properly and quietly.

Don Grubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

NEIGHBOR had work completed by your team on Saturday afternoon AND our garage door controller could then operate both home’s garage doors. I would say this was a safety issue. We called Friday night and twice more on Saturday morning. We asked for a simple call back from a manager of the techs on all three calls. No responses. Finally on Saturday afternoon a tech arrived and had to reset and reprogram all of our devices. This still allowed our controllers to operate BOTH GARAGE DOORS. the techs then went over to our neighbors home and reprogram their units.

P. Hatch

The Precision installer did am excellent job from swapping out the old unit for the new one and gave detailed instructions on use

Joan Abrams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t get my garage door open when I needed to leave yesterday morning. I propped it open and when I came home, a technician from Precision was at my neighbors. I had used Precision before and was pleased with the help and job they did. I spoke to the man from Precision at my neighbor’s and he explained that I would need to make an appointment. He called Precision and told them I would be calling and I was very pleased with the man that fixed my garage door. Thank you.

Margaret Ethier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zak did a professional job! He gave me confidence that I could trust him to fix what really needed to be repaired! As a Senior citizen I really appreciated that!