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Precision Garage Door of Columbushas received 5580 reviews, averaging 4.90 Stars:
Reynoldsburg, OH
Reynoldsburg, OH
Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!
- Joslyn Dorsey
Columbus, OH
Good service
- Patrick Yarbrough
Product:
Columbus, OH
We needed a new 16 foot rubber gasket along the bottom of the garage door. I called on a Friday afternoon and they said someone would arrive between 10 and 12 noon on Saturday. They quoted the price. The next day at 10:45 AM the tech arrived and in 30 minutes had completed the work. The billed price was as quoted... no surprises. I was very satisfied.
- Joel Kent
Columbus, OH
Very friendly professional service. Everything was explained to my satisfaction and the installation was done promptly. I got your name from Angie's list initially but a co worker of mine also recommended your company.
- Beth Kellogg
Product:
Canal Winchester, OH
I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.
- Alexa
Thank you for taking the time to leave us your feedback. There was a miscommunication on our end in regards to the pricing for our springs and we appreciate you giving us the opportunity to fix this error for you and get the cost of the spring to the correct price you were originally quoted at Precision Garage Doors we offer 100% customer satisfaction guarantee.
I may be back for future garage needs as Precision’s customer service is AMAZING! I had posted my review and within 5 minutes got a call from the representative. She cared what I had to say and how my experience went. I was not expecting any form of reimbursement or anything to really come out of this review. But the fact is they care about their customers and offered to make things right. They definitely turned this around from a 1-2 start to a 4 star. Thank you! (The only reason I wouldn’t give it a 5-star is because it wasn’t right the first time but thank you for making it right after the fact.)
Reynoldsburg, OH
Fast, quality response and service. Stabilized connection of opener to garage door.
- Susan Kadlac
Hilliard, OH
The technician that came to my home today was great! Very friendly, professional and very informative. Explained everything that would need replaced, showed me the final product and I am a happy customer! Thank you Kayne!! Appreciate you and Precision Door Service
- Robin Barton
Columbus, OH
Same day service. Matt was awesome. Work was exceptional. Just thought a little expensive for what I had done. I would use and refer them .
- Keith Mckenzie
Columbus, OH
Alana was very professional and answered my questions. Very courteous and prompt. Definitely going to have Precision do the install. Working out schedule with other projects at my home. Thanks Alana and Precision for a great experience.
- George a Mirones iii
Columbus, OH
I was very pleased the technician was able to come sooner than scheduled. He was very polite and respectful. He explained the problem with my garage door in a manner that I would understand. Should I have any future problems with my garage door and/or opener, I will definitely call Precision Door Service. Hopefully I will have the same technician come for the repair.
- R. Cook
Columbus, OH
We have been with Precision for over 20 years. They are prompt, they are responsive, well trained and professional. They use quality parts and their work is 5 stars!
- Tony Brown
Columbus, OH
Very happy with your service. Our garage tension coil broke and we could not open the garage door to get our cars out. We called Precision at 7:30 AM. Not only did they answer the phone that early, they sent a tech over about 6 hours later. Jason was friendly, knowledgeable and explained everything before he did it. We ended up getting everything fixed that day and we’re able to use our cars by dinner time. Very fair price and good service. We would definitely use them again.
- Bryan Gebhart
Marysville, OH
Matt Eberly, our technician, was prompt, professional, personable, skilled, highly knowledgeable regarding the door repair and observation of an additional part necessary to support the repair. We greatly appreciated the same day service and would highly recommend your company. Thank you !
- Eugene Nevada and Shirley Turrell
Westerville, OH
What service. Four hours after I called, they were inspecting my garage door. One hour later it was installed and working perfectly. I couldn't have been more pleased.
- Robert Albanese
Product:
Pataskala, OH
I was very pleased with the professionalism of the gentleman that came out to our home. He was very polite and easy to talk to. He did not mess around he came in surved the job and got the estimates, explained everything. Then got right to work. if I need work done on my garage door again I would request Tyler every time. Thank you for having such professional and hard working employees
- Gary Bussey
Columbus, OH
Good advertising on television. Then when you review their ratings they have a good reputation. Same day service is a plus. The equipment they carry is unbelievable. The experience of the technician is helpful. The fact that they offer veterans discounts is what seals the deal.
- Jim Urzykoswki
Product:
Westerville, OH
It was easy to schedule appointment over the phone. Came out the next day and called 30 min ahead. Derek Mason the technician was great.
- Michael Giuliani
Columbus, OH
These guys are the best! Look no further if you need garage door repairs or brand new doors. They are reliable, professional, and knowledgeable! They arrived within an hour to fix my garage door and then helped me make and carry out a plan for new doors. They are great at what they do!
- Jennifer Barnes
Westerville, OH
Very good customer service.
- Amy & jerry Siles
Columbus, OH
The Precision tech Walker responded to an after hours emergency. Walker called while on his way, arrived at the expected time. Walker was courteous, thorough and discussed his recommended repairs in a manner I could understand. Walker completed the repairs quickly. I highly recommend Precision and Walker.
- Robert T.
Columbus, OH
Our very old door system stopped working and I read good reviews of Precision. David and Rodney came out the day after my call. Both were nice guys and seemed knowledgeable. In about 4 hours we had everything we needed to be back in business and into the 21st century. Nice guys, quick service, and an efficient process all around. I highly recommend.
- Ed Spiker
Galena, OH
We had our garage door repaired and Jason did a wonderful job and was very professional and helpful throughout.
- Amy Kraynak
Blacklick, OH
Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.
- Eldon Moulder
Product:
Columbus, OH
Came out same day to evaluate my issues. Unfortunately weren't able to salvage the old unit, but their representative Tyler did an excellent job and was both quick as well as thorough. Highly recommend all around and glad I found this company.
- Justin Louderback
Product:
Hilliard, OH
The company is the BEST. They have provided us service since 2005. I recommend them on my FB and Next Door accounts and to all my friends. Our garage door is solid wood and very heavy so the springs and cable get a lot of wear. We’ve need service twice in 16 years. They come immediately if they can or always by very next day. The service repair people both times were so nice and so helpful. Service charges are reasonable.
- Doug Ellis
Columbus, OH
Good customer service, friendly staff and showed up on time to complete install.
- Sue L.
Groveport, OH
The service technician did a wonderful job. He was very kind and professional. In fact , he arrived much earlier than expected which was a blessing. He was an absolute wonderful man and very obviously skilled at his work. Thank you very much!
- Monica Lloyd
very respectful and friendly service tech(.Daniel Guerriero.)gave me a list of options with no sales pitch. i was impressed with his work and would call again if i need a garage door repair
- Keith Callahan
Columbus, OH
A Vi’s list. Tom is a wonderful technician. I will recommend you.
- Jim Kearns
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I broke my garage door Sunday evening. Was able to get the car inside so called Precision Monday morning at 8:30. Was scheduled for service between 10 am and 2 pm. Service tech called about 9:45 to say he'd arrive in about 30 minutes. He arrived at 10:15. We reviewed my problem--the door was uneven--the right side was closing about 1 inch off the floor. The technician, Dustin K, operated the door with the door opener to see what was going on. Then he disconnected the garage door opener and operated the door by hand. It was hard to raise and slammed down. His analysis was that the springs were not operating correctly--there was not enough tension. He also identified a damaged cable--that was my fault. He gave an estimate of what needed to be replaced and the price. He replaced both tension springs and the cable and adjusted to door. Now it works perfectly. I approved his recommendation. He completed the work in about half and hour and encouraged me to operate the door opener. Every thing worked perfect. His charge was equal to his estimate. Dustin seemed to know what he was doing, did it right and within his estimate. He was personable and easy to work with. I recommend Precision Overhead Garage Door Service and would certainly use them again if I need service.
- David Gale