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about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5273 reviews, averaging 4.90 Stars:
Westerville, OH
Columbus, OH
I was so beyond impressed and appreciate the service this company did for us. I called early afternoon today for a repair to our garage door. They were able to put me on the schedule for today. Gary (A) called me about 20 minutes later and was at our house 20 mins after that. He diagnosed the issue, gave me 2 repair options and fixed it, all within an hour or less. I have had good customer service from places in the past, but this has to be the best. Thank you so much Gary!! We are repeat customers and will definitely continue to be in the future.
- Kristi Jensen
Columbus, OH
Five star service. My garage door works like new.
- Douglas Graybeal
Product:
Hartford, OH
Previous satisfied customer. Dave was friendly , professional and very knowledgeable. Isabelle was quick to respond to our phone call and gave attention to detail. We are happy with our experience. Thank you.
- Jack Carney
Powell, OH
Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.
- Pat O'morrow
Columbus, OH
I'm more than pleased with the repair and service PGD provided yesterday. The technician, James, was very professional with his assessment of what was needed and explaining what options were available. If my upcoming surgery wasn't in the way of some of the upgrade options, I would have done so. I did follow some of his recommendations for the repair. It cost more, but I have peace of mind that I won't have any more problems with the garage door. James is a pro, that's for sure. PDG may have cost a little more than other contractors, but their professionalism and attention to details was well worth the cost. I highly recommend them if you want the job done right the first time.
- Tom Deckard
Product:
Hilliard, OH
Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!
- David Russi
Delaware, OH
Gary was our technician. He explained all options to fix the door and helped me decide which one was best for our situation. While he was here, he noticed a couple things that were potential future problems and fixed them as well. He did an outstanding job and I would absolutely recommend this company to anyone needing service.
- Scott Whipple
Product:
Hilliard, OH
Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????
- Debra Mattera
Hilliard, OH
Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your
- Fred Ward
Baltimore, OH
Joseph responded very promptly to my service call. He efficiently repaired the broken spring and provided an estimate prior to starting the job. I was very pleased with his professionalism.
- Barbara M.
Powell, OH
Tim was personable, efficient and timely! Thanks so much for your prompt service!
- Stacy G.
Columbus, OH
Tom was very professional, knows his job and responded to all of my questions.
- Brent Devore
Newark, OH
Great service and David did a great job. Thanks, Julie
- Julie Kelley
Columbus, OH
The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.
- Patricia Dawson
Columbus, OH
Availbility. Education on maintenance. Fast repair.
- Alan Cooper
Product:
New Albany, OH
Our service call was completed by Dmitri Sierra. He provided a quick accurate diagnosis of our problem and finished his work quickly. Our door is QUIET! Nice, quick work.
- Michael Kaufman
Columbus, OH
I had previously used Precision Door ton address an issue at my own house. This time it was at my daughter's house in German Village. Jason, the tech, was on time and quickly assessed the problem. He fixed it in20 minutes and has the door operating effectively. Overall, I was very pleased with the service at a reasonable price.
- Thomas Rutan
Powell, OH
We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!
- Larry Werline
Columbus, OH
Called at 130 pm - explained my problem. Dustin arrived little more than an hour later. Amazing service response. He quickly serviced door and corrected my problem. I've used Precision in the past, wont consider any other company for my garage door. If only all the other companies I have to deal with were as well run and manned as Precision. Thank you- and thanks Dustin for your service.
- Chris Anderson
Columbus, OH
Great service and great people. RRR
- Roxann Rothacher
Product:
Technicians: Tim Tomlinson Jr
Powell, OH
They are always on time and they fix the matter and are very professional about their work. I am very happy with the work they have done for us!
- Lawrence & debbie Romanoff
Delaware, OH
Precision Garage Door is a great company. I have used them a number of times in many years. They are always professional, prompt and courteous. Same day service each time I called. Highly recommend.
- Judith Allen
Columbus, OH
Terrific response to request for service. Also, the technician was very competent and responsive to questions. Will not hesitate to call should a problem arise or need for service.
- Melinda Michael
Westerville, OH
Sarah Crowe was very knowledgeable and professional.
- Jane Welsheimer
Sunbury, OH
We were very pleased to receive service within hours of the time we called. Our service man was was very efficient and helpful and a very pleasant young man. Positive experience all the way around. Will use them again.
- Andrea Vogel
Columbus, OH
I was so frustrated with the previous company I’d called. So, every morning while watching the news, I’d see the Precision Garage Door commercials. I had been told Precision was very expensive. But I was my whits end so I called and was pleasantly surprised. The technician really put my mind at ease, and very helpful and knowledgeable. I will forever call Precision for my future garage door needs. Thank you!!!
- Ann Fields
Columbus, OH
6/09/2023: From the original phone call when Michaela answered and set up my appointment, to the arrival of the tech (Adam) who performed the work, this experience was pleasant and professional. When Adam arrived, he was on time and outstanding with his knowledge, work ethic, and git-er-done attitude. From the start of his work to the completion – about five hours later – Adam was a very impressive worker. He had only positive things to say about the company (Precision) and never ran out of energy. He replaced two garage door openers and the wheels on both doors, ran new wiring, and set them both up to work perfectly. My wife and I are very pleased with the job that Adam did. He explained what needed to be done, got my permission to perform the work, then proceeded to do it, cleaning up after himself, checking and double-checking his work. I would rate this whole process as a 10 out of 5. Thank you for this opportunity to provide feedback.
- Fred Bothwell
Delaware, OH
Excellent customer service. The technician that installed our garage door opener exceeded my expectations. He was very professional, clearly very well trained and talented.
- Thomas Vierheller
Pickerington, OH
Keypad was not working. Thought it was the bateries. It wasn't. Called yesterday and they came out today. Turns out the keypad was recalled. The guy removed the pad and put a new one on. Maybe 1/2 at the top?
- David Drees
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!
- Sally Gardner