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Read what people are saying
about Precision Garage Door in:

Hilliard, OH

Precision Garage Door of Columbus Ohio
has received 68 reviews, averaging 4.85 Stars:
Review:

I am 110% satisfied and happy that I chose this company to repair my garage door. They offer exceptionally fast service and their people are very professional. While they may cost a bit more that others, getting the job done right the first time is what counts and well worth the cost.
Sharon Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The women who answered my call for service was very courteous and very professional. I appreciated the prompt service. John explained everything to me and he did a great job and also was very professional. I would highly recommend your company.
john konesky
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Repaired by the company who installed product.
David Yocom
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I looked at several garage door repair companies on the internet, and 1st was impressed from what I saw on your website, 2nd, your availability for multiple times on the same day to schedule me and finally with showing up on time with an efficient repair at a fair price. Thanks.
Chris Harris
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast, professional service and transaction from the call to the close. Very effocient and well-presented business. Gregg was informative and thorough. Prices are a bit high, but today was Sunday so I
Jon White
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I order the Stratford 2000 with cascade windows. Tim came to my house last summer & gave me an estimate. I ordered from Precision due to the experience I had with Tim last summer, I felt he answered all my questions. But this experience wasn't all pleasant. First of all, when Tim came to my house & my husband gave him a $50 off coupon he grumbled under his breath about it to him. I figured since we were paying a lot for the garage door, this wouldn't be a big deal! Secondly, Tim told my husband he would be here on Sunday, he never showed up. We assumed he would be here on Monday, never showed up. I had to call on Tuesday to see what happened. No one called me BUT emailed me instead!!! This is highly unprofessional since I work & I don't have time to check emails. I check them once a week since I have so many work emails. The lady told me he would call me again they emailed..when I told her this was impersonal she left me a message finally!!
Teria Lynch
A Response from: Beth

I'm sorry that your experience felt frustrating and I'm glad we were able to take care of the issue. Our technician and office staff spoke with your husband multiple times and informed him that the windows were on back order and we would reach out as soon as we received them. Your husband agreed to go ahead with the door installation and agreed to allow us to come back and install the windows at a later time. The next day after the door installation, in response to your message regarding the windows, we again reached out and confirmed that your order would be completed as soon as we received the windows. Once we obtained the windows our technician came out the same day to install them. We attempted to respond to your multiple communications by phone and were unable to reach you. We tried emailing you as a secondary way of communication. We appreciate your business and hope to work with you again in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We were very pleased with our experience with Precision door. We had a double torsion spring failure which caused the heavy door to be impossible to lift. It was Friday night at 6 p.m. and both of our cars were now trapped in the garage. We found Precision on the internet and within 1 hour John showed up. He assessed the situation, replaced the springs, ensured that the door was in good condition and balanced. Less than one hour later, the job was completed. We highly recommend Precision!
Robert Hess
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was outstanding in every aspect of the service call. Clone him and you'll never go out of business! It's not my first rodeo so, please heed my words. Thanks again John! Tom
Tom Wise
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are very happy with the installation. The tech arrived early and completed the job in a timely manner.
Bob Kowalski
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I've used your company before and have always been pleased Thank You
David Lane
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt Arrival Thorough Evaluation Very Good Result!
Randy Thomas
Service Provided:
Garage Door Repair
Review:

The technician, John, was very helpfull explaining the repair to the broken spring. I had a complete overhall done in 2001 and this was the first time I needed a service call. John answered all of my questions concerning the operation of the garage door.
Mike Urbanski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Eric was great! He arrived a few minutes ahead of schedule He really seemed to know his stuff Professional and courteous
Ruth Fitzsimmons
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you so much for coming and fixing my garage door. John was great. Very professional and was nice enough to even acknowledge my dog. Thanks Precision I will refer everyone to you!
Lynn Talbott
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very knowledgeable and polite. We found him to relate well with us and our situations. We highly recommend him to others
Bev Bosworth
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

He was polite, efficient and gave good advice
Dorothy Bracilano
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Excellent job. John installed what I believe will be a temporary fix to get me through the winter. I will definitely contact Precision Doors next spring when we get ready to replace with a new one.
Mike Sodders
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Professional job as it should be for the price.
Ronald Howsmon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Efficient, polite and fixed the problem!
Joanna Masterson
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Eric did a superb job- very knowledgeable in explaining all aspects of maintenance, repairs & care in laymen's terms- he made this whole experience easy. Top-notch service. Any future calls, please send Eric!
Chuck Strickler
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Jim called ahead of the scheduled visit to provide an estimated arrival time and was not late. He surveyed the door, springs, wires, etc. and we discussed what happed with the door. Jim was very courteous in his explanation of what required fixed, estimated the costs and worked diligently until complete. Afterward we discussed installation costs and process for entire new door since one fixed is 17yrs old. Very happy with the company, employees and email communication pre/post to appointment.
Monte Wall
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Very helpful, friendly and informative! We will definitely call you in the future. We are glad we called your company.
Dennis Johnson
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Thank you for your help.
Pamela Tournoux
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Thank you for your service.
Halina Polon
Service Provided:
Garage Door Opener Repair
Review:

Jason got here within an hour of my call, fixed the door and did a great job! I'm very pleased.
Pamela Willis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fantastic job, thank you.
Brad Smith
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

We appreciate the time he took to explain what he was going to do and how he was going to do it. He was personable and courteous.
Joyce Sutermaster
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Tim was prompt. Did excellent job on door!
Joy Weller
Service Provided:
Garage Door Repair
Product:
Opener
Review:

He did a great job! :) Appreciated his knowledge and promptness.
Diane Lane
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Jason was excellent. He gave us all the options on the cost to repair or replace our garage door opener the weekend before Christmas. He was very friendly and efficent and was a pleasure to have in our home to make the repair. I will always use precision door company for any of our garage door needs and will refer to my friends and family in the future! Great job!
Daniel marcum
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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