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about Precision Garage Door in:
Columbus, OH
Precision Garage Door of Columbushas received 1964 reviews, averaging 4.91 Stars:










Columbus, OH

Product:
Technicians: Tom Palmer





Columbus, OH
Precision was very responsive with rapid service and new unit installation. The door works well, is very quiet and the phone app for entry will be a positive for our family. Unfortunately I was unprepared for the 20% additional cost, or about $150, on the final invoice for a new track, fleet transportation and additional supplies. Apparently the verbal quote on which I made my decision was for the unit and openers only. It's unlikely I would have proceeded with the installation if I'd been made aware of the full cost as the initial service call fee is quite nominal; and costs from the onset were significantly higher than those provided by big box stores. It can be argued the Liftmaster is a better quality, and Precisions immediate and quality service is of value, but in the end the final cost was not disclosed prior to installation. Consumer bummer.
- Renee Cummings
Product:





Columbus, OH
I really appreciate the professionalism and care given to me by your employees. The motor on my garage door opener (26 years old) finally died. You guys were able to come to my home the same day; explain to me what the problem was and outfit me with a new garage door opener that I was comfortable with. Your installer went over all of the features and warranty of my new opener and told me not to hesitate to call if I needed. Please pass on my sincere appreciation to your team.
- Daniel Glodenis





Columbus, OH
Excellent, same-day service to have door repaired.
- Kyle Mcglumphy





Columbus, OH
Did not consider advertising. Got Precision's name via google. Tom was prompt and knowlegeable. He gave me a figure to replace my door opener. The new opener and necessary parts were in his truck. The job was done an hour or so later, only a few hours after my first call to Precison. The new opener works well. "Please let us know...." what? I give the job done and Tom 5s.
- Robert Howarth





Columbus, OH
Outstanding, from start to finish. I think I saw your ad on TV, yesterday, but not sure what channel. I thought yeah, that's something I've been wanting to do. So next thing is I ended up on your chat line,,,,and wala,,,,less than 24 later I've got my garage door opener all finished, thanks to Tim! Tim did a flawless job from beginning to end. He made sure it was all lined up, lubricated, and secure, and so it's very quiet and works real smooth. So I am VERY happy.
- Brooke Hoffman
Product:





Columbus, OH
Alex was very professional and knowledgeable. He inspected the door system and said the opening spring was not correct for the door. He replaced the spring and properly secured the open track back on the wall and lubed and adjusted the door. I was pleased with the prompt service and would use Alex and your company for any future needs.
- Jim Turner





Columbus, OH
Tim arrived on time,was very professional and installed a new opener very fast.He cleaned up his work area and I'm very happy with the install. Well done!
- Mike Milliken
Product:





Columbus, OH
The service tech was very friendly, fast, and professional. The price was fair and he was done within the hour
- Michael Ronfeldt





Columbus, OH
They were timely and professional. Arrived within a few hours when we had an issue come up with our aging garage door.
- Lauren Garbacz
Product:





Columbus, OH
I hired Precision this time because several years ago the wire broke and someone from Precision came and fixed it. He was professional and I liked it. Since then I have hired other company/handyman to fix different problems. Now it was time to get a new garage door, my house is almost 30 years old, and I chose Precision and I am glad I did. They called me ahead and got here on time. They wore clean uniform and very polite. Their job was done without any debris. Friendly attitude and sincere. I liked their invoice very detail and easy to understand. I definitely hire them next time I have issues on garage door. Thank you so much. I couldn't stop smiling when I see my new garage door. It's beautiful!
- Kazuko Miyake





Columbus, OH
I have been putting this repair off for months because I was hesitant about the pricing for the repair. Two young men came into my home they were very courteous and friendly and provided me with sufficient information to help me determine that I can move forward with completing this project
- Carla Heidelburg
Product:





Columbus, OH
Ead arrived on time, diagnosed our problem - a broken spring that was installed 25 years ago in 1995 resulting in a broken cable. Ead professionally completed his work replacing both springs and installing new cables and ball bearings in a couple of hours. Thanks, Ead!!
- Mike Stinziano
Product:





Columbus, OH
Our installer was very professional and explained everything. I was very impressed on his work and product knowledge! I would recommend him to anyone for his excellent service!
- Larry Taylor

Product:
Field Manager: Dustin Keaton





Columbus, OH
Great Service .
- Carol Solliday





Columbus, OH
My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!
- Carrie Lipps





Columbus, OH
Returned message for service in a timely manner. The estimate was affordable. The technician, Dustin was professional and completed the repair quickly.
- Tina Roddy





Columbus, OH
Your technician ( Tom Palmer) did a outstanding job. Would recommend him and your company to anyone. Thank you
- Terry Pinney





Columbus, OH
I called Precision after finding a broken torsion spring and also because I suspected that the 18 year old door opener had kicked the bucket. My appointment was set and kept the same day. Tom Palmer was the technician who repaired the door and installed a new door opener. He answered all my questions thoroughly, gave me a clear cost estimate and got right to work after I gave the OK to proceed. Less than three hours later I had a perfectly functioning garage door. Tom explained how to operate things correctly and took away all the replaced materials. It's nice to find someone and a company that deserves a five star rating. In my case they earned it. Thanks.
- R.Billingsley





Columbus, OH
Techniction was knowledgeable and helpful with options. They came out the same day and looked over everything. Great job.
- Rick Copeland





Columbus, OH
Emily quoted me $64-$118 per torsion spring, installed (listen to your recorded call), no service fee if work was done. I repeated torsion springs a few times & wrote it all down. She also said the tech would give me the actual quote for everything needed, but $118 was the most for a torsion spring. Very surprised when it was $180 per torsion spring (w/discount).. I advised what Emily said, but was told that is for the regular springs on side & she must have thought I meant those. I made sure Emily knew it was torsion springs on top, I specifically asked several times. She checked again & said yes, the torsion springs on top. So 2 torsion springs and 3 bearings was $559.00, that was with $100 discount. Not even the best coated torsion springs, just the basic. I feel Emily deceived me. The tech was nice & knew what he was doing. Your people that make appointments should give actual prices when asked. I was caught off guard. Needed new rollers too but it would have costs $900. Given 3 stars because Emily was deceptive. People want to know ahead of time, an estimate. Imagine if I had been elderly & on a fixed income. Please train your phone staff to be more transparent.
- Tammy
Product:





Columbus, OH
Your representative, Dustin, was on time, polite and knowledgeable. He explained the cost, performed the work , tested the door and cleaned up the job site.
- Bill Winegarner





Columbus, OH
I called your company yesterday as my garage door opener was acting erratic. I immediately was given an appointment and Tom came out. He was technically excellent and diagnosed the problem. I cannot say enough good things about your company. I would never call anyone else. Keep up the good work. You have one very happy customer!!
- Diane Jirik





Columbus, OH
The yellow pages indicated repair would be soon - and we had two cars imprisoned inside. Someone came within two hours. (Our troubleshooting had produced no results.) Sorry, we have no paperwork so I can't tell you all that was done - more than springs. We now have a van where the tech couldn't program in the new opener information and AN OUTDOOR KEYPAD THAT DOESN'T RESPOND TO THE NUMBERS WE HAD PROGRAMED IN and no "clicker" for inside use. He did work efficiently and explained things as he went. Now to get our credit card accepted. Mary Anne
- Mary Wiedenheft





Columbus, OH
Your company was the first to respond to Home Advisor's inquiry. Your employee, Mike, was professional, explained the problems my garage door had and quoted the related costs. My garage door is over 10 years old, and I was alerted there were problems by the way the door operated. I am very satisfied with the service I received.
- Anna Fries





Columbus, OH
It was time to replace my 28 yr old opener when I got tired of shaking my car remote to get it to work. Since Precision did a great job on replacing my garage door a few yrs ago, I decided to contact them again. My appt time was 8am-10am Thursday 2/13 and I received a phone call at 0745 informing me they were on their way. Bob and Tom arrived shortly thereafter on this cold and snowing day. They showed me all my options with prices and even offered to try to find a car remote for my old one. After answering all my questions I chose the new one I wanted. They got to work, installed the new one and went over all the features and how to use it. Bob also shoveled my driveway and sidewalks!! I could've asked for a better team or experience and I wouldn't hesitate to recommend or call this company again. In this day and age it's hard to find a company like this. Thanks again for a job well done.
- Libby Woodfork





Columbus, OH
Tom did a great job!
- George and pattie Doyle





Columbus, OH
I chose precision because of your Google info. I received excellent service from Dustin he was courteous and we'll inform. He explained everything and gave me options for the repairs.
- Albert Lambright





Columbus, OH
This has nothing to do with the service guy cuz he was nice but he basically said I can't fix the spring on this system so I can convert it to another system for a fortune. Nothing on the website told me that they wouldn't be able to fix my problem yet I am supposed to pay them 55 bucks anyway. Seems like a racket to me.
- Not given
Hi Chris, I am sorry to hear about you experience with our company. We aim to please every customer, but, we have obviously missed the mark this time. While speaking to you on the phone I told you that I could not speak to any other companies’ parts or pricing. I can only speak on the quality our parts. The industry standard for springs is to use 10,000 life cycle springs. We use 30,000 and 50,000 life cycle springs. Some companies will also use 1 spring on a double door when it is safer and recommended to use 2 springs. I am not saying either of these is the case just telling you what I have seen in the past. You did not want to discuss this on the phone so I will not talk too much about that. Also, as I told you on the phone, I am voiding the check you wrote us and sending it back to you. As a small business that has been in Columbus for almost 20 years we take customer satisfaction very serious. I am happy that you were able to find a company to execute this repair for you and get your garage back up and running.





Columbus, OH
We received excellent service. We got the overhaul package. There was a very slight opening when we closed the door and Tim came right back and made the adjustments needed for the door to close completely.
- Deborah Wright
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I called this morning and service man called and was at my home at appointed time. We decided to replace the opener completely. He programed all my remotes and both cars. Very good service neat and tidy. Payment and statements were all handled professionally. I would recommend this company in the future.
- Frank Mckimmins