4.9 1 2 3 4 5 1,492 Reviews

From Westerville, OH Homeowners

Garage Door Repair in Westerville, OH - Page 24

Precision Garage Door Service

Same-day garage door repair in Westerville, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Westerville, OH FREE Service Call

Serving Westerville, OH

Proudly serving the Westerville community with same day service.

Service truck

Local Garage Door Repair in Westerville, OH

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Westerville, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westerville homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Westerville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Columbus earns very strong review sentiment across the Westerville area, with customers repeatedly praising fast same-day help, clear communication, and professional technicians who explain options and complete repairs efficiently. Reviews also highlight friendly service, trustworthy recommendations, clean work, and garage door/opener solutions that leave doors operating smoothly, quietly, and reliably. A smaller number of reviews mention pricing concerns, but the overall pattern is one of responsive, well-explained, high-quality service with many repeat customers.

What Customers in Your Area Mention Most

Responsiveness (257) Customers frequently praise how quickly Precision responds, often with same-day or next-day appointments and rapid callbacks. Professionalism (240) Reviewers consistently describe technicians and office staff as professional, courteous, polite, respectful, and easy to work with. Communication (196) Customers value clear explanations, regular updates, detailed estimates, and technicians who walk them through the issue and options. Speed (171) Many reviews emphasize fast diagnosis and efficient repairs or installations that are completed quickly and often in a single visit. Expertise (164) Technicians are often described as knowledgeable, skilled, thorough, and able to identify the problem accurately the first time. Friendliness (153) Reviewers regularly mention friendly, kind, personable staff who make the service experience comfortable and pleasant. Service (148) Customers praise the overall service experience as excellent, helpful, attentive, and customer-focused from start to finish. Reliability (121) Many reviewers say Precision is dependable, honors commitments, and delivers consistent results they are happy to use again. Product Quality (109) Customers highlight quality repairs and installations that leave doors, openers, and related components working better, quieter, and more smoothly.

Recent Reviews from Westerville, OH

John Gennari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hi praise today for Gary LeMaster who installed two garage door openers for us today. Gary was incredibly knowledgeable about the products and the installation and was extremely helpful in the decisions about the choices that we had to make. Importantly, Gary was a pleasure to work with. I am very pleased with the installation and would highly recommend Gary and Precision to your future customers.

Response from Jim Rapp Business Owner

Thank you, John, for taking the time to share your positive experience with our technician, Gary! We will continue to work hard to be a company you can trust!

Service: Garage Door Opener Install

Justin Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 08/01/2023

From our initial call on a Saturday evening to the completion of work Sunday afternoon, everyone we spoke with was kind and professional. We were given what every customer desires, “a predictable journey”! I’d like to give a special thank you to Tim Jr., who went above and beyond to make sure the repairs were done and every safety component was working correctly. He was aware of our household having two young children and I feel he took extra steps to make sure there was no doubt as to the safety of our door operation. That means a lot! It is worth noting that the pricing was higher than I had anticipated for the work performed, but the customer service received, and the confidence in our technician more than made up for the difference in what I had anticipated in cost. Again, huge shout out and thank you to Tim Jr.. We will be repeat customers as a direct result of his service!

Response from Jim Rapp Business Owner

Thank you, Justin, for this incredible feedback about our technician, Tim! We look forward to working with you again and we cannot thank you enough for the trust you have placed in our company!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Broken Garage Door Spring Repair

Product: Springs

Jeri S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 07/28/2023

Wow! You don't get service like this anymore. Very smooth from start to finish. Matt, my service technician, was prompt, professional, knowledgeable, and a great representative of a great company! He patiently explained all my options, answered all my questions and then got to work. My garage door was up and running in under an hour. I am extremely happy that I chose to call Precision for my garage door repairs. Thank you, Precision and thank you, Matt!

Response from Jim Rapp Business Owner

Thank you, Jeri, for taking the time to share your positive experience with our technician, Matt! We so appreciate the confidence and trust you have placed in our company, and we will continue to work hard to be your #1 choice for garage door repair!

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Product: Springs

Matt Keehn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Johnny was great. Very upfront and personable. Gave me lots of options to choose from.

Response from Jim Rapp Business Owner

Thank you, Matt, for the kind words about our technician, Johnny! We appreciate your business!

Jonathon Swartz

Technicians: Jonathon Swartz

Service: Garage Door Opener Repair

Product: Garage Door Opener

Paul Aragon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Once again, Dustin knocked it out of the park! He's professional, understanding, and very knowledgeable. Precision answered late on a Monday, and by Tuesday morning, he was already at my residence. I had human interaction even on the first call. You don't see that anymore. Most use automated answering services. I highly recommend if you have any issues with your garage.

Response from Jim Rapp Business Owner

Thank you, Paul, for the amazing review about our technician, Dustin! Your recommendation means a lot to us!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Springs

Michelle Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

He did a great job!

Service: Garage Door Repair

Product: Rollers

LaVerne Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 07/16/2023

My experience with Precision Garage Doors was great. The service man that came out was very friendly and took the time to explain all the questions I asked. Cleaned up any leftover old parts and left the area as it was before he came.

Service: Broken Garage Door Spring Repair

Product: Springs

Richard Reece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It was something minor with our opener, and it took Tom seconds to spot the problem. He explained everything, and answered all my questions. He was a true professional, and a credit to your company. I was very happy with your prompt response to my call, and with Tom. I have, and will continue to recommend your company to anyone who asks. Thank you!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

C. Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service & quality workmanship! They go above and beyond! Last year, we had a major problem with our 46 year old, all wood, 4 panel garage door. I'm certain it would have been easier and faster to just replace the door. But, we really wanted to save it if at all possible since it perfectly matches our tudor-style home. Walker spearheaded an incredible repair and we were so impressed with the technicians' knowledge, problem solving abilities and perseverance! The door works beautifully and all parts they installed have a 10-year warranty! I highly recommend this company!!

Walker Furpahs

Technicians: Walker Furpahs

Service: Garage Door Repair

Product: Springs

Marty Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased with my Sunday afternoon Precision Door visit! Tom was very friendly, knowledgable and fixed the problems in a timely manner. I truly recommend, for any garage door problems, Precision Garage Door!

Service: Garage Door Repair

Diane Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 07/11/2023

Dmitri, was polite, respectful, professional, and thorough. He explained all choices/options to me, and "no pressure" as to what I decided to purchase. Pleased with his work and friendliness.

Service: Broken Garage Door Spring Repair

Janis Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Respectful and prompt service.

Service: Garage Door Repair

Erik Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 07/06/2023

I see your commercials on Good Day Columbus, so when my son left one of our remotes on the roof of his car and we could not locate it, we knew we needed to change out the codes and replace the remotes. Also, our outdoor keypad had stopped working, so i asked for it to be replaced. Dimitri was very polite and helpful, and worked efficiently, doing all the work including reprogramming in less than an hour. The price was fair and he lubricated the door before he left. I called this morning and the work was done several hours later. He left me his card in case I have any further issues. Highly recommend.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Dudley Irvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Overhead Garage Door Service was fantastic. My wife and I returned home from running errands on July 4th. We had a quick turnaround to get to a holiday gathering. However, the garage door would not open. I sent my wife to the holiday gathering. I called Precision thinking I would leave a message and hope for a callback on July 5th. But a person answered the phone. The next surprise was that someone would be at our house in a couple of hours. Sure enough, a repairman arrived at our home on July 4th. He did an excellent job replacing the broken springs and bearings. He was doing this on a holiday in a garage that was stifling hot and throughout the work maintained a positive attitude. In about an hour, the garage door was ready to open, and it did so flawlessly. Precision Overhead Garage Door Service will be our go to team for our garage door needs. Thank you for being there in our time of crisis.

Service: Garage Door Repair

Product: Springs

Charles Kirchner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Saturday late afternoon my garage door somehow came off track. I called your company for help since your company installed a new garage door last July. Jordan James Damron came to my home this past Saturday within a few hours and repaired it. He was very courteous and polite, which I appreciated. He told me that I will need to get a new opener since this one is old which causes some of the jerky-ness. It was installed dated 1999. If I purchase one from your company for replacement, I would like Mr. Damron to install it. Thank you again for having such good employees.

Service: Garage Door Repair

George Brochu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tom was excellant

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Helen Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When I called Precision Garage Door to schedule an appointment Chelsea was very helpful, understanding, and accommodating to my schedule. The technician Walker was great. He answered my questions I felt comfortable that he was knowledgeable and that I would get quality work from him. He gave me estimates on two options to repair my garage door and offered different ways to pay. Items that were removed were taken to be recycled. The option I choose has a 5-year warranty which sweetened the deal.

Walker Furpahs

Technicians: Walker Furpahs

Service: Broken Garage Door Spring Repair

Product: Springs

James Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door responded quickly to our service request and fixed our problem to our 100% satisfaction. I highly recommend Precision Door to our friends, neighbors, and family.

Service: Garage Door Repair

Dennis Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Rollers

Anthony Cundari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/23/2023

Bottom Line - Adam H did a great job. I called Precision at 11 AM with both cars stuck in the garage and Adam arrived at 1:30. Slightly over an hour later he had replaced the old ( 5 years and 2 months old) Torquemaster that had failed with a new tested torsion spring system. I also upgraded the rollers to the sealed bearing design and he eliminated the noise that the original installer was unable to fix. Very professional and efficient.

Service: Broken Garage Door Spring Repair

Product: Springs

Brian Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/23/2023

Superb service!

Service: Garage Door Opener Install

Product: Springs

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Service: Garage Door Repair

Product: Remotes / Keypad

Pat O'morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/20/2023

Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.

Service: Garage Door Repair

Stacy G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/15/2023

Tim was personable, efficient and timely! Thanks so much for your prompt service!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Michael Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/13/2023

Our service call was completed by Dmitri Sierra. He provided a quick accurate diagnosis of our problem and finished his work quickly. Our door is QUIET! Nice, quick work.

Service: Garage Door Repair

Larry Werline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/13/2023

We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence & debbie Romanoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/10/2023

They are always on time and they fix the matter and are very professional about their work. I am very happy with the work they have done for us!

Service: Garage Door Repair

Jane Welsheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sarah Crowe was very knowledgeable and professional.

Sarah Crowe

Door Designer: Sarah Crowe

Service: Install Garage Doors

Andrea Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 06/10/2023

We were very pleased to receive service within hours of the time we called. Our service man was was very efficient and helpful and a very pleasant young man. Positive experience all the way around. Will use them again.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Springs

Wayne Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026