4.9 1 2 3 4 5 1,506 Reviews

From Westerville, OH Homeowners

Garage Door Repair in Westerville, OH - Page 25

Precision Garage Door Service

Same-day garage door repair in Westerville, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Westerville, OH FREE Service Call

Serving Westerville, OH

Proudly serving the Westerville community with same day service.

Service truck

Local Garage Door Repair in Westerville, OH

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Westerville, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westerville homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Westerville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Columbus earns strongly positive feedback from Westerville-area customers for fast response, knowledgeable technicians, and clear, pressure-free explanations. Reviewers consistently praise same-day or next-day service, professional communication, and efficient repairs or installations that leave doors working smoothly and quietly. Many customers also mention trustworthy service, fair or transparent pricing when discussed positively, and a strong overall experience that keeps them returning and recommending the company.

What Customers in Your Area Mention Most

Responsiveness (182) Customers frequently highlight quick callbacks, same-day or next-day scheduling, and technicians arriving promptly or even early. Professionalism (171) Reviewers repeatedly describe the team as professional, courteous, respectful, and efficient from the first call through completion. Expertise (143) Customers praise technicians for being knowledgeable, diagnosing issues accurately, and clearly explaining what was wrong and how it would be fixed. Communication (136) Many reviews note clear explanations, detailed walkthroughs, proactive calls or texts, and easy-to-understand repair options and pricing. Speed (128) Customers often emphasize that repairs and installations were completed quickly, efficiently, and in a single visit or within a short time window. Service (124) Reviewers consistently praise friendly customer service, helpful office staff, and technicians who go above and beyond to make the process easy. Trustworthiness (92) Many customers say they felt honest treatment, no pressure, and confidence that the recommended work was necessary and fairly handled. Workmanship (88) Reviews commonly mention quality repairs and installations, with doors working better, quieter, smoother, and in many cases like new. Value (63) When pricing is discussed positively, customers describe it as fair, reasonable, competitive, or worth it for the service and warranty provided.

Recent Reviews from Westerville, OH

Helen Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When I called Precision Garage Door to schedule an appointment Chelsea was very helpful, understanding, and accommodating to my schedule. The technician Walker was great. He answered my questions I felt comfortable that he was knowledgeable and that I would get quality work from him. He gave me estimates on two options to repair my garage door and offered different ways to pay. Items that were removed were taken to be recycled. The option I choose has a 5-year warranty which sweetened the deal.

Walker Furpahs

Technicians: Walker Furpahs

Service: Broken Garage Door Spring Repair

Product: Springs

James Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door responded quickly to our service request and fixed our problem to our 100% satisfaction. I highly recommend Precision Door to our friends, neighbors, and family.

Service: Garage Door Repair

Dennis Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Rollers

Anthony Cundari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/23/2023

Bottom Line - Adam H did a great job. I called Precision at 11 AM with both cars stuck in the garage and Adam arrived at 1:30. Slightly over an hour later he had replaced the old ( 5 years and 2 months old) Torquemaster that had failed with a new tested torsion spring system. I also upgraded the rollers to the sealed bearing design and he eliminated the noise that the original installer was unable to fix. Very professional and efficient.

Service: Broken Garage Door Spring Repair

Product: Springs

Brian Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/23/2023

Superb service!

Service: Garage Door Opener Install

Product: Springs

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Service: Garage Door Repair

Product: Remotes / Keypad

Pat O'morrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/20/2023

Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.

Service: Garage Door Repair

Stacy G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/15/2023

Tim was personable, efficient and timely! Thanks so much for your prompt service!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Michael Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 06/13/2023

Our service call was completed by Dmitri Sierra. He provided a quick accurate diagnosis of our problem and finished his work quickly. Our door is QUIET! Nice, quick work.

Service: Garage Door Repair

Larry Werline

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/13/2023

We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence & debbie Romanoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 06/10/2023

They are always on time and they fix the matter and are very professional about their work. I am very happy with the work they have done for us!

Service: Garage Door Repair

Jane Welsheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sarah Crowe was very knowledgeable and professional.

Sarah Crowe

Door Designer: Sarah Crowe

Service: Install Garage Doors

Andrea Vogel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 06/10/2023

We were very pleased to receive service within hours of the time we called. Our service man was was very efficient and helpful and a very pleasant young man. Positive experience all the way around. Will use them again.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Springs

Wayne Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Paula Spinosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I expected to be charged more for the components than I could buy them for myself but $165.00 for a keypad i can buy anywhere for $45 I thought was bit excessive. And to pay $1200.00 for a basic door opener install was a bit pricey and most of the bolts on the hanger weren’t even tightened down . I don’t think you’ll be putting in my next opener.

Service: Garage Door Opener Install

Product: Garage Door Opener

Doug Ritter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was great and quick. Michael knew exactly what to do to solve my problem. I thought the charge was reasonable also. Doug Ritter

Service: Garage Door Opener Repair

Cindy Wyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were having trouble closing our garage door. We called late in the day but someone was out the very next morning. Matt Eberly was our technician. He was well groomed, pleasant and very capable. When you are letting someone into your home those things mean a lot. He diagnosed the problem and made the repair quickly.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Product: Opener

Martha Nordquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

dave s.—he was on time, polite, listened to me, explained needed repairs with alternative solutions, and completed the job very efficiently. And he explained everything until he was sure i understood! i was very impressed with the service call start to finish. 5 stars

Service: Garage Door Opener Install

Bob G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 05/26/2023

Precision Door Service came out on a Sunday and repaired our garage door. Tom T. did excellent job was very thorough and knowledgeable on evaluating our entire overhead garage door before repairing the door. Tom when over everything the door needed with me, to get my approval on what should be repaired. He also quoted me a price at this time. There was no pressure at all. Precision replaced the following items on our garage door, new cables, rollers, torsion wheel bearings, adjusted our door. I give Tom T. 5 star rating. He worked very hard on the garage door repair. (32 years old) Tom T. was very professional, polite and respectful. I highly recommend Precision Garage Door and TomT.

Service: Garage Door Repair

Product: Cables

Amy Cain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 05/25/2023

Matt was fast and responsive and very helpful, showing us a problem we had not noticed and offering all the options for repair. He also helped us take down the shelves above our door that were in the way of replacing the proper parts. Customer service was excellent!

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Product: Springs

Debbie Mancus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 05/25/2023

I was VERY impressed with Johnny’s service this morning. He called ahead and arrived exactly when he said he would. He was very knowledgeable, kind, professional with a great sense of humor. He thoroughly explained what was wrong and what needed to be done. He did an excellent job with replacing all the rollers and conducting overall maintenance. Garage door is working perfectly now! Thank you!! I would highly recommend Precision to anyone needing any garage door services.

Jonathon Swartz

Technicians: Jonathon Swartz

Service: Garage Door Repair

Product: Rollers

Gyan Popat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. I highly recommend Precision Door. Aaron listened to my concern, did a thorough walk thru to understand what was going on; then explained me why the garage door was making so much noise. He replaced the rollers. The door is much smoother now. The price was reasonable. Thank you!

Service: Garage Door Repair

Product: Rollers

Tecca Potina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 05/09/2023

Excellent customer service and work done by Michael!! Very nice young man! When my garage door broke I immediately thought of Precision Door Service!

Response from Jim Rapp Business Owner

Thank you, Tecca, for this fantastic feedback about our technician, Michael! We appreciate your business!

Service: Garage Door Repair

Product: Springs

Bob Cunicella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

during a power outage 2 weeks ago, i had to manually unlock my overhead garage door in order to get out. somehow, i broke/lost the spring to re-engage the opener. i immediately called precision door service. they young lady i spoke to was able to get my service call scheduled for the very next morning. my problem was quickly diagnosed, and a solution was explained to me. i was very impressed when the technicians said he could be fixed that very day. about an hour and a half later, i had a new, fully functioning garage door opener! to say i was very impressed would be an understatement. i highly recommend precision for any of your garage door needs. bob cunicella

Response from Jim Rapp Business Owner

Thank you, Bob, for taking the time to share your positive experience with our company! We are grateful for the opportunity to be there when you needed us!

Service: Garage Door Opener Install

Product: Garage Door Opener

Don Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

Response from Jim Rapp Business Owner

Thank you, Don, for sharing your positive experience with our technician, David! We will continue to work hard to be your #1 choice for your garage door needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Heid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.

Response from Jim Rapp Business Owner

Thank you, Robert, for sharing your positive experience with our technician, David! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Patrick Schmitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tim, Jr. was incredibly quick to respond, polite and professional. He has excellent customer service skills and is a credit to your business.

Response from Jim Rapp Business Owner

Thank you, Patrick, for the kind words about our technician, Tim Jr! We appreciate you taking time out of your day to give us this wonderful feedback!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sunbury, OH 04/25/2023

Tom just left my house and was the nicest guy. Seriously, I couldn’t have asked for better service or company on a quiet day. He made our door work amazingly and was educating me on things to think about as the door ages. Answered questions and was just all around super helpful and knew exactly what to do. I’ll for sure use you all again.

Response from Jim Rapp Business Owner

Thank you so much for the glowing review, Kelly! We are so glad that Tom could help out and leave such a good impression. We look forward to working with you again in the future!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Sarah Mcauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

Response from Jim Rapp Business Owner

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek Mason

Technicians: Derek Mason

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Adam was courteous and informative. Provided options and explained reasons why they are recommended. I will definitely call Precision again for garage door repairs.

Service: Garage Door Repair

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026