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about Precision Garage Door in:
Westerville Area, OH
Precision Garage Door of Columbus Ohiohas received 1111 reviews, averaging 4.93 Stars:
Westerville, OH
Westerville, OH
I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
- Timothy Wolfe
Powell, OH
We had two garage doors serviced and are very happy with the work that was performed. Our serviceman, Tim, was very informative and efficient.
- John Guerrieri
Product:
Technicians: Tim Tomlinson Jr
Sunbury, OH
Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.
- Gary Saltus
Product:
New Albany, OH
Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
- Phill Heit
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Powell, OH
They are the best! Knowledgeable, dependable, prompt, and kind!!
- Carolyn Edgell
New Albany, OH
The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.
- Howard Levitin
Powell, OH
Prompt response, excellent service, the job was done very quickly and professionally, and on Sunday! Thank you!
- Natalie Koganova
Westerville, OH
The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
- Dave Williams
New Albany, OH
This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.
- Nancy Borowy
Product:
Westerville, OH
We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
- Shawn Minke
Westerville, OH
From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
- Larry Walden
Powell, OH
They came reasonably quickly for a non-emergency. They reviewed everything (even though the problem seemed to have fixed itself). The price was fair, and the tech was friendly. He also observed all covid restrictions without asking.
- Amitai Sela
Lewis Center, OH
Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!
- Tom Durick
Product:
New Albany, OH
Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!
- Bob Kidder
Thank you for taking the time to leave us your feedback. We would like to apologize for this huge inconvenience . We have you scheduled for the first appointment tomorrow morning and we will be sending out our technician fully stocked and ready for service. I appreciate you taking my call this afternoon and giving us the chance to make this right by you.
Westerville, OH
Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
- Mark and erin Stephens
Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.
Powell, OH
I was so impressed with the timeliness, knowledge and service product I would recommend to anyone in need of garage door service. Excellent Service!
- Janice Ikins
Service Provided:
Product:
Field Manager: Dustin Keaton
Lewis Center, OH
Megan Jewell was awesome meeting with us and doing the quote today! The lady answering the phones was extremely friendly as well yesterday. We are just confirming we are getting the best value pricing before placing the order Thanks Larry
- Larry Hessler
Westerville, OH
Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
- Steve Thomas
Sunbury, OH
GREAT SERVICE AND FAST (SAME DAY AS CALL)
- Sharon Leonard
Powell, OH
I had 2 broken springs on my overhead garage door and didn't realize it until I couldn't use the garage door opener and couldn't lift it manually. I called another company that we used in the past and they told me on Friday that they couldn't come out till the following Monday. My car was in the garage and I couldn't get it out. I told them "no thanks." I asked my neighbor for a reference and he told me Precision. They came out the same day. They called ahead to let me know when they would be at my house. My technician (Dustin) was professional, knowledgeable and courteous. He assessed the problem(s) and gave me more than one estimate depending on how much work I wanted to do. I ended up replacing 2 springs, cabling, ball bearings, bearing plates and all ten rollers. Luckily my overhead door opener was still in good shape and didn't need replacing. My garage door not only works so much better, it's quieter too. I really appreciate the great service I received from Precision and would definitely recommend the company to others.
- Anita R.
Powell, OH
Called Precision because our opener belt broke over the weekend and they promptly answered the phone and scheduled Tom Palmer to be at our home around 2pm. Tom arrived on time and noticed one of our springs had also broken. He took the time to explain our repair options, and even helped me look for a clip from the belt, that if we found it, would save us money on our repair. Unfortunately we couldn't find it. Tom was friendly, thorough, and completed the repair quickly. Happy with the service we received from Tom and Precision Door Service!!
- Kevin Futryk
Lewis Center, OH
Kane was a very nice young man
- Bobbi Siley...Filby
Westerville, OH
We had issues with a Liftmaster opener we had you install 8 years ago. It appeared that the issue was the mother board. Alex Eliopoulos explained our options giving us multiple choices. He was very helpful and there was no pressure for us to decide either way. We ended up getting a new Liftmaster installed and he also corrected another issue for us. Alex was very professional and courteous. It was a pleasure having him out to our home. You should be very proud to have him as a customer facing member of your organization. Thank you Alex!
- John & Michele Martin
Service Provided:
Product:
Installers: Alex Eliopoulos
Westerville, OH
Kayne worked had; explained all; friendly; we "hope" will continue to work well
- Bill Green
New Albany, OH
Dustin was great! Price was reasonable and he found and fixed a problem with the task mounting, too.
- Sue Gaddam
Service Provided:
Product:
Field Manager: Dustin Keaton
Westerville, OH
Kayne Sickler was great. Explained everything very clearly.
- Angela Stewart
Product:
Galena, OH
Alex was the technician that repaired our garage door. He was friendly, professional and very well trained for his job. We are very happy with the repairs Alex made as well as the quality of the parts that he replaced and installed. Alex is a top notch representative of your company. We will recommend your service to our friends.
- Dan Bickley
Powell, OH
I called on a saturday with broken garage door opener, I had same day service and a new opener installed. Technician was friendly and polite, answered all my questions. Great job
- Jeff M.
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
- Tim Ingle