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about Precision Garage Door in:
Reynoldsburg | Gahanna Area, OH
Precision Garage Door of Columbus Ohiohas received 760 reviews, averaging 4.89 Stars:
Reynoldsburg, OH
Canal Winchester, OH
They had a same day appointment available. Jason called before arriving & repaired my broken garage door opener to 100% within a few hours. Exceptional service!
- Kyneesha Parham
Blacklick, OH
Sarah did a wonderful job explaining everything. Thank you
- Mark Hensley
Pickerington, OH
Prompt service when I needed it. Courteous service man who explained problem while he fixed it. Very pleased.
- Rose Hill
Canal Winchester, OH
David was wonderful and really listened to what I would like to allow me to use my garage door efficiently. He was very thorough and had it up and going after reviewing options to choose from. I would definitely use this company again and would feel very blessed to get David as my tech.
- Debbie Six
Etna, OH
En was great. He came out to assess the issue with our garage door and opener. He explained the issues, our options and prices. He was highly professional and very down to earth. The new opener, spring and parts on the door were installed quickly for a great price. Would highly recommend En and Precision Garage Door of Columbus.
- Justin Sayre
Product:
Canal Winchester, OH
Tim did a great job! He was punctual, polite and efficient. Would highly recommend!
- Howard Wayne
Reynoldsburg, OH
Tyler came out to take a look at my garage door. He was very soft-spoken, polite, and professional. He went over what needed to done very carefully and asked if I had any questions. I had used Precision before, but my recent experience will definitely make me continue to use them in the future.
- Andre Decuir
Product:
Canal Winchester, OH
Precision has replaced my springs in the past and were great, so when things stopped working, they were the right company to call. The technician was down to earth and friendly. The fix was easy, but while he was here he inspected the rest of the door an opener and made a few adjustments.
- Aaron Crawford
Reynoldsburg, OH
If you want good service from a reliable company, Precision Door is your choice. My tech was polite, informative, efficient, and early, which is rare these days. I recommend this company for any door issues.
- Diane Juhola
Reynoldsburg, OH
I broke my garage door Sunday evening. Was able to get the car inside so called Precision Monday morning at 8:30. Was scheduled for service between 10 am and 2 pm. Service tech called about 9:45 to say he'd arrive in about 30 minutes. He arrived at 10:15. We reviewed my problem--the door was uneven--the right side was closing about 1 inch off the floor. The technician, Dustin K, operated the door with the door opener to see what was going on. Then he disconnected the garage door opener and operated the door by hand. It was hard to raise and slammed down. His analysis was that the springs were not operating correctly--there was not enough tension. He also identified a damaged cable--that was my fault. He gave an estimate of what needed to be replaced and the price. He replaced both tension springs and the cable and adjusted to door. Now it works perfectly. I approved his recommendation. He completed the work in about half and hour and encouraged me to operate the door opener. Every thing worked perfect. His charge was equal to his estimate. Dustin seemed to know what he was doing, did it right and within his estimate. He was personable and easy to work with. I recommend Precision Overhead Garage Door Service and would certainly use them again if I need service.
- David Gale
Reynoldsburg, OH
Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!
- Joslyn Dorsey
Canal Winchester, OH
I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.
- Alexa
Thank you for taking the time to leave us your feedback. There was a miscommunication on our end in regards to the pricing for our springs and we appreciate you giving us the opportunity to fix this error for you and get the cost of the spring to the correct price you were originally quoted at Precision Garage Doors we offer 100% customer satisfaction guarantee.
I may be back for future garage needs as Precision’s customer service is AMAZING! I had posted my review and within 5 minutes got a call from the representative. She cared what I had to say and how my experience went. I was not expecting any form of reimbursement or anything to really come out of this review. But the fact is they care about their customers and offered to make things right. They definitely turned this around from a 1-2 start to a 4 star. Thank you! (The only reason I wouldn’t give it a 5-star is because it wasn’t right the first time but thank you for making it right after the fact.)
Reynoldsburg, OH
Fast, quality response and service. Stabilized connection of opener to garage door.
- Susan Kadlac
Pataskala, OH
I was very pleased with the professionalism of the gentleman that came out to our home. He was very polite and easy to talk to. He did not mess around he came in surved the job and got the estimates, explained everything. Then got right to work. if I need work done on my garage door again I would request Tyler every time. Thank you for having such professional and hard working employees
- Gary Bussey
Blacklick, OH
Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.
- Eldon Moulder
Product:
Groveport, OH
The service technician did a wonderful job. He was very kind and professional. In fact , he arrived much earlier than expected which was a blessing. He was an absolute wonderful man and very obviously skilled at his work. Thank you very much!
- Monica Lloyd
Pickerington, OH
Jason was very professional & informative regarding our options. I will use/recommend Precision Door Service for future needs.
- Brent Vanhorn
Canal Winchester, OH
Fast and friendly service. Exactly what we needed.
- Karen Tyler
Canal Winchester, OH
Tecknician was very good and efficient.
- Charles Smith
Product:
Pickerington, OH
Daniel was absolutely amazing to work with! He came out the day I called, gave us exactly the quotes we wanted, and was able to get the job done that evening. No complaints, and great customer service!!!
- Kathy Richardson
Product:
Pataskala, OH
The service was great. He explained what all was going on and showed me what he was doing. Nothing was done without my ok.
- Rhonda Lewis
Blacklick, OH
I thought the light on our opener was staying on. The tech didn’t know anything about it. He said since it was a Craftsman he couldn’t do anything and I would have to utube it. Your techs came out before and did minor corrections on the system. I was not happy.
- Marsha Miller
Thank you for taking the time to leave us your feedback Marsha. After speaking with our management team this morning we appreciate you giving us the opportunity to turn around your experience with us and send out our senior technician to inspect the unit further so we can rebuild your confidence in our company.
Pickerington, OH
We can sum up our dealings with Precision over the years in a word: OUTSTANDING! The service technicians, David and Daniel, arrived only hours after we requested help. They were professional; personable; prompt; and patient. Service in the Precision name is more than a marketing buzzword -- they truly care about their customers. We will use Precision again if the need arises and will recommend them to others. Thank you!
- Scott Williamson
Canal Winchester, OH
Walker came in and looked at our garage door and pointed out what needed to be replaced and what could stay. Did a great job and being honest as to what really needed to be worked on.
- Jay Teerlink
Service Provided:
Product:
Technicians: Walker Furhpas
Pataskala, OH
Dmitri was great. He was very kind and did a wonderful job repairing our garage door. He was here within 2 hours of my calling for help.
- Debbie Burley
Pickerington, OH
Precision Overhead Garage Door did NOT disappoint! I experienced excellent customer service and highly skilled installation of my garage doors! The representative came out to my house the next day after visiting the website to give me an estimate. Megan was extremely knowledgeable and friendly. She was able to give me an estimate within 30 minutes of being at my house. She scheduled installation for the following week. Jeff (the installer) gave me a courtesy call 20 minutes prior to getting to my house. He did an excellent job installing my garage doors, was very friendly, and reviewed how to use the openers upon finishing the job. I cannot recommend this company enough! I had been through two other garage door companies that either sent out unprofessional representatives, or never even called me back. Precision will provide excellent service!
- Shelli Drossel
Pickerington, OH
Very professional and excellent customer service. I probably could have saved money with another company, but to come out 1 hour after I called on a Saturday afternoon and receive the service I did, I am ok with spending a little more.
- David Bzdafka
Service Provided:
Product:
Technicians: Walker Furhpas
Canal Winchester, OH
I have used Precision Garage Doors on several occasions now. The technician has always been Matt Eberly. He is always professional and quite knowledgeable on the issue at hand. On a prior visit he advised on changing the springs on the door and I figured it was still working. Well, he was right, because the spring just wore out and I just replaced it. Excellent service always. Great professional, great company.
- Ethel Freeman
Pickerington, OH
Dustin was my tech. His communication skills were exemplary and he explained things in a way that helped me to make an informed decision. He was extremely knowledgeable and resolved several issues that fixed my garage door opener and key pad all for a very competitive price.
- Rhonda
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Tyler was great pro all the way . Good work fast repairs reasonable price you have done work for me before and will continue to do my garage door work/repairs
- Bill Drumm