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about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5273 reviews, averaging 4.90 Stars:
Dublin, OH
Thank you, Syed, for the five stars! Dustin will be so happy to hear your kind words!
Westerville, OH
I had used your company before to repair my garage door. Service was prompt and the responder very courteous. I would highly recommend your company to others.
- Karen Moon
Thank you, Karen, for the five star review! Your recommendation means a lot to us!
Columbus, OH
We had a great experience with Precision Door. From the first call to our Saturday service appointment, they were polite & professional. I got a call about 10 minutes before our Technician was at our door. He arrived in a company-marked vehicle which was great. Our service tech, Matt, went above and beyond my expectations by ensuring we had a complete understanding of the work that needed to be done before he started the repairs. He took pictures to show us exactly where the problems were occurring and, could likely happen in the future. Overall, I am so pleased that I called Precision Door!
- Amy Hall
Thank you, Amy, for the fantastic feedback about our technician, Matt! It's kind words like this that remind us why we do what we do!
Pataskala, OH
Tim was able to quickly identify the issue with our garage door and give us multiple options to get it fixed. He was both professional and very personable. I cannot stress enough how well Tim conducted himself and how comfortable he made us feel. We have been extremely happy with our garage door since Tim made the updates. I will happily call this company again for future service.
- Kenneth Woodruff
Thank you, Kenneth, for taking the time to share your positive experience with our technician, Tim! We are proud to be your #1 choice for your garage door needs!
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Technicians: Tim Tomlinson Jr
Pickerington, OH
Our technician, Dustin, arrived ahead of schedule, diagnosed the problem and made a recommendation that best served our needs. The service was done quickly and all items in the garage were returned to their original positions. Dustin did a professional job. We are very pleased with the service and value.
- Harry & jean Archer
Thank you for the wonderful review! We are so glad Dustin was able to provide the kind of service you were looking for!
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Field Manager: Dustin Keaton
Galloway, OH
After another company failed to show up, I called Precision Door Service and was greeted with GREAT customer service. An appointment was available within hours of my call. An email with of the request and who would be coming was sent instantly which included a photo of all the technicians, in case a different tech was able to get to me sooner. A phone call was received when the tech was in route. Adam H was tech, he arrived when he said he would, he was polite, friendly and respectful to me an my property. Adam provided me a 3 options in a written quote and reviewed each one with me. The garage door was repaired in no time. Adam then reviewed the work he had completed, by physically showing me and verbally explaining it to me and reviewed the warranty. Thank you for helping make a bad day better. :)
- Stacey Griffith
Columbus, OH
I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.
- Bruce Hagen
Thank you, Bruce, for this amazing feedback about our technician, Derek! We are so glad we could help!
Powell, OH
Called for estimate for new garage doors and openers.Received immediate response and had Alana in my driveway within 2 hours. She was very polite and extremely professional and listened intently to our needs. She was able to explain the proposals in detail and gave us multiple options to consider. We were extremely satisfied with our decision to purchase new garage doors and was promised install within a few days. Doors were purchased on Tuesday and install scheduled for the following Tuesday. I do not foresee any issues and if install technician is as professional as Alana we will be ecstatic! ????
- Don & Paula Cox
Columbus, OH
Prompt professional service. Work was completed less than 24 hours after I called. Technician was friendly, efficient, and respectful.
- Carolyn Sturbaum
Thank you for the wonderful review, Carolyn! We are proud to be a company you can trust!
New Albany, OH
First time using Precision for garage door repair. Service tech Aaron explained issue and cost to repair to my satisfaction. Aaron then performed repair in a timely manner. Precision will be my garage door company for future repairs.
- Steve Pintz
Thank you, Steve, for taking the time to share your positive experience with our technician, Aaron! We are proud to be your #1 choice for your garage door needs!
Westerville, OH
Tim Jr. was very professional and courteous during Precision’s recent service call. We would highly recommend Precision Garage door for any service or installation needs.
- Bob and Jeannine S
Thank you, Bob and Jeannine, for the kind words about our technician, Tim! Your recommendation means a lot to us!
Columbus, OH
I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.
- Richard Graf
Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!
Columbus, OH
Showed up same day, helped fix a myriad of issues we had been having with our door. Was extremely polite, professional and efficient while keeping us well-informed every step of the way. This seriously is the company to call if you need anything garage door related
- Jack Snider
Thank you, Jack, for such kind words! Your recommendation means a lot to us!
Ashville, OH
Professional, timely service.
- Steven Rohner
Thank you for the positive feedback, Steven! We are happy we could help!
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Pickerington, OH
This is the second time I have had to use Precision. They cam quickly to fix my door. CHAD LOVE did an excellent job. I appreciated his manner in working and letting me know what he was doing .
- Robert Secrest
Thank you for your continued trust in our company, Robert! We are so happy Chaz could deliver the kind of service we strive for!
Milford Center, OH
Saw your ads on TV. Received a reply immediately when I inquired about your products. Your rep, Sarah, was nice and very knowledgeable about your products. I felt I was dealing with a reputable company. All my questions were answered and I was able to make a well thought out decision.
- Barbara Mullins
Thank you, Barbara, for taking the time to share your positive experience with our door designer, Sarah! We are so happy we could help you make a decision you are confident in!
Dublin, OH
5 star
- Mike & Marcia Strall
Thank you for the 5 stars! We appreciate your business!
Westerville, OH
The technician was very professional. He knew right away what the problem was, and he fixed it. I asked him for a sticker to put inside the garage door so if I need anything in the future, your company name and phone number will be right there. Your company was referred to me by Genie.
- Carole Faulkner
Thank you for the kind words, Carole! We look forward to working with you in the future should the need ever arise!
Columbus, OH
David C was focused,very knowledeable,friendly and best of all listened patiently to my concerns. He is a fine representative of your company.
- Steve Davalos
Thank you, Steve, for the wonderful feedback! David will be so happy to hear your kind words!
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John did an excellent job of diagnostics and explanation of the services and parts needed to complete the repair. He was clean, courteous, and efficient.
- Robert Curts
Thank you, Robert, for this amazing feedback about our technician, John! We appreciate the trust you have placed in our company!
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Columbus, OH
Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.
- Gary and lois Drenik
Wow! Thank you so much Gary and Lois for these kind words! We are proud to be a company you can trust!
Delaware, OH
Thank you so much for your fast, dependable service! Derek arrived soon after we called and quickly solved the problem we had with our garage door. Great service!
- Raymond Moore
It's our pleasure, Raymond! Thank you for trusting Derek with your garage door needs!
Lewis Center, OH
Very professional friendly service.
- Stacey Stutler
Thank you for the five stars, Stacey! We appreciate the positive feedback!
Galena, OH
I had used Precision Garage Door of Columbus at a previous house, so when our opener failed where we live now, they were our first call. Jason Daring arrived right on time, made a prompt assessment of the situation and provided me with several options for repair. Jason performed the repairs timely, with no mess, and explained all aspects of new equipment, all within the quoted amount. Jason is knowledgeable; more importantly he is very friendly and easy to work with.
- Brian Spires
Thank you for this fantastic review, Brian! We are so glad Jason was able to provide the kind of service we strive for!
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Grove City, OH
Joseph Worley was my technician. Appreciated his call to notify approximately what time he would arrive. He was very kind, professional, personable, courteous, and took his time to explain to me the problem and viable solutions. Great personality, enjoyable to talk to, and provided excellent service as a technician.
- Bonita Chavis
Thank you so much for taking the time to share your positive experience with our company, Bonita! Joseph will be so happy to hear this wonderful feedback!
New Albany, OH
Above all, it should be said that Patrick and owner were so kind to us today. He accessed our old opener and it could not be repaired so we bought a new one from them. Patrick installed it quickly and efficiently. We are so grateful and would recommend them to anyone.
- Robert Parsons
Thank you, Robert, for these kind words about our technician, Patrick! Your recommendation means so much to us!
Westerville, OH
Your MAN Joshua walker did a great Job of fixing my Garage Door.He answer all my questions that I had.I'm very happen with Repairs that he did.
- Jerry Diedrich
Thank you, Jerry, for this amazing feedback about our technician, Joshua! We are so glad we could help!
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Columbus, OH
Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey
- Maruice Markey
London, OH
The technician was on time, friendly and easy to talk too. Did a good job.
- Mike Rogers
Thank you for the wonderful feedback, Mike! We are so glad we could help!
Powell, OH
Good service Skilled staff
- Jose Ramirez
Thank you for the five stars, Jose! We appreciate your business!
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(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Quick and excellent service. Dustin was great
- Syed Idris